New Zindra Blog Post

Congratulations, Sindy; I'm curious, you didn't get all you asked for; did you get equal size to what you had on Mainland? (The like for like thing...)

Congrats and same ot the others who've scored.

A 10:03 ticket got done not long ago, so they are working them off, but slowly,
about 40 ticket numbers today so far.

I have seen comments by "friends of moles" that say that the moles weren't aware when coming up with the builds that they were going to be used for Adult content- So, they were told "build a futuristic continent with lots of protected water and high-tech stuff". and the did.

Again it comes down to communication. LL sucks at it, whether it is with their customers or amongst themselves.

^V^

This is as I understand it as well.

Heh, welcome to the conversation- your point was made about 4 months and a dozen threads ago, and LL ignored it then too.

Not that you shouldn't say anything now- the more the merrier. We'll probably have a reunion every year just to tell LL "i told you so"

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That would be the same marketing geniuses that advised them about Openspace sims, and region pricing, and their viewer modifications for the last few years.

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The problem is, the people who messed up their tickets have been getting done *quicker* than the ones who did it right.

as of last night at least, most of the people who had been given the swap said things like "I submitted the wrong ticket type" and one evben said that they submitted the wrong type at 9:59am. The ticket should not have been accepted, according to what we were being told in OH with jack and blondin- yet it was.

The land team is all flying by the seat of their pants, and doing things their own way- there doesn't seem to be a standard here- just several different "personal judgments"


^V^

Maybe the Linden team in charge of turning around wrong ticket types has less on their plate at the moment than the team in charge of land swaps?

Imagine 1,000 claims on the same land and it becomes more obvious.

No sorry it does not, because it was supposed to be first come first served and the first and thrid choice were not claimed when they were working on her ticket.

As it was after a lot of noise from me, they did give her the original thrd choice. her first choice which was not assigned either at the time they asked for three additional choices was assigned only 15 minutes before they finally came to help her after my rather insistant push with live help.

So she got her third choice.

The funny thing is that a monorail doesn't travel on train tracks- the tracks have *two* rails, not one. or are we talking about a different route besides the one with the swinging bridge?


A "monorail" is usually an elevated affair, traveling either on, or hanging from, a single rail.



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This explanation is so believable that Occam's Razor would suggest that it is in fact the truth of the matter. Keep even the people creating the continent from having any clue what it's actually going to be used for and people will also embrace the "Green Living for the Future" tagline they've applied to Zindra.

/me waits for the inevitable conflict when people come to Zindra expecting it to be Green and find out it's Blue (blue laws), Pink (self-explanatory), and bruised black and blue, on many parcels, with the rest being a battleground between people who are using it properly and ActiVisionists who are out to entrap anybody and everybody who doesn't act perfectly in accordance with their own beliefs.

For the record, I don't think there is any funny business going on at all. (And despite my wildest dreams, I am not FICalicious nor Philip Linden's alt ) The Lindens who helped me were in super-efficient mode. And I am sure that I am not the only one who had been planning my 10:00 AM submission for the last two weeks. I had visited every square inch of Zindra. I wrote my request in advance, as clearly as possible. I had changed all my adult parcels over from 3 groups into one and joined as many of them as possible, to make it easier for the Linden team. When 10am rolled around, I had the info from a notecard ready to paste. I got it in at 10:03 which, I'll be honest, I thought was a total fail. I did not expect to hear anything back until the dust settled-- possibly weeks later. However, I was contacted around 11:00 PM the same day. There was an issue with my parcel settings which the team resolved quickly. I was told there were 600 tickets waiting at that point, and I do not envy them the task of sorting through all of this. I would venture a guess that a lot of request-makers did not really analyze the parcels, going after the same obvious choices, and, as Desmond points out, there are probably quite a few unclear requests which *will* be delayed, even if the tickets were in before everyone else's.

Not assigned does not mean it wasn't the first second or third choice by 100 or 1000 other people, and on hold as a possibility for them as well.

Why does everyone seem to think their ticket is the only one that matters or even, exists?

Correct: a different route from the station in Mosh.



What's interesting is that such would be history repeating itself. The Outlands all over again.

http://secondlife.wikia.com/wiki/Outlands

Again Clarissa

First come, First served. Meaning if it was not assigned then it can't be on hold, because they assigned parcels as they handled the tickets. Meaning if it was not assigned when our ticket was being handled then it was not picked yet by anyone ahead of us in the line.

And every ticket should matter that is the point. if your ticket was filed first, you should get handled first. If your first choice was not picked by someone ahead of you in the ticket line then you should get it. That was the whole point of the first come, first served the lindens promised.

So what you implied was they were holding those parcels for someone down the line? I don't know what they were doing but I sure as hell hope that was not what they were doing.

Just so you understand the process. As they handled a ticket as they promised, the first thing they do or should have been doing was inspect the present mainland parcels, then they go check out your first choice, and if already taken your second choice and if that one is is taken your third choice, if all are taken then they should ask for three more choices.

BTW we were told sevral times they would conact you by im if you were online when they were handling the ticket and they needed your input for assigning your choices. They didn't they just added to the ticket.

When they do find one of your choices not taken they set it for sale for zero lindens to you.

So when you fly around there it is easy to see if your choices have already been taken, as they are already sold or set for sale to someone. If they are not set for sale to anyone then they clearly show that as Linden land and not fr sale to anyone, thus are still available.

Our first choice was not sold or set for sale to anyone at 2:30, nor was our third choice. But yet they still asked us for three more choices with no explanations. It was my demanding to know why when i got bakc online at 4pm and was informed what was hpapening by Mistress who was online at 2:30 pm when they asked for three more choices by way of the ticket rather than iming her, that finally got some action.

By 4:30 when I was on live chat demanding to know why they were wanting three more choices when our 1st and 3rd choices originally asked for were still available at 2:30 and 3:30 and 4:10 , one half of out first choice had been assigned at 4:15 to someone else.

So they gave us our original third choice. We never did get an explanation why they asked for three more choices when our 1st and 3rd were still available.

Had they simply followed their own rules we would have gotten our first choice at 2:30. The two hour delay cost us that choice.

LL said they have 10 people working on it and its a 24/7 job based on that Charlene said at the early point they had received 600 tickets I would have imagined they would have got further on than they have.

Even working on the figures of 5 people doing it 24/7 and doing 2 tickets an hour ( to allow for complications, breaks, other work etc ) by my estimation even at that slow rate they should be at least halfway through the tickets of the 600 that Charlene mentioned.

I was hoping that LL would at least let people know what was happening, but then again it is LL we are talking about and we all know that communication with the customer base is not their strong point at this rate they won't be able to officially open the porn lands until Xmas as they will not have completed the tickets for the moves

Yes, I understand English, but thanks for the dash of condescension just the same. Yummy.

You don't seem to understand that all the information you have is from your side of things.

End of story.

I would imagine that many of us did the same thing as we have all had the time to plan it properly but as I said in an earlier post



and based on the ticket volume already done something seems to be amiss imho. That is why we opened the http://www.slapt.me/wiki/index.php/Governance_Team_Actions where we can at least track trends and speeds of ticket resolution that LL won't tell us about.

I can wait we have a full sim to swap and have not been fussy as we only want another flat sim and LL cannot enforce the changes until they have sorted this all out so in the bigger picture it matters not to me. Yes I agree most Lindens are OK and do their job to the best of their abilities within the constraints they have to work to, but it wouldn't hurt to communicate better with the the paying customers at least that might allay some of the speculation etc. that is going around. But as I have said in the past LL will be truthful as they can bend that to suit their agendas, but being honest with the customer base is something they find difficult to do because you cannot bend Honesty to suit your needs

Just my opinion though

Asked a nice lady who got a spot near one of my choices- she clicked "submit" at 10:00am sharp and had her land 90 minutes later- she must have been one of the first out of the gate- while the land team was in it's first flush of youth!

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mispost

I did post a full acount of my adventures with the ticketing system and the land team over at the Slapt Wiki, and considering the reactions that one provoked, I'm not at all surprised that people are reluctant to discuss their tickets...

The idea of that page was to track what was/is happening and I thank you sincerely for posting your account there on the page I think this is the first time that there has been a place to collectively share our information together outside of the LL servers and I for one thank everyone for their input to the wiki and I hope that it continues to grow as an independent resource site.

I have seen a lot of "non adult" content going up. In fact. most of what I am seeing are residences (including a place that sells houses- Demo grass huts without an adult item in sight. Maybe they are still moving inventory or something, but it didn't look like adult content to me

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