Land Sale Mistake !!!!!
|
David Valentino
Nicely Wicked
Join date: 1 Jan 2004
Posts: 2,941
|
05-20-2005 08:18
From: Ryen Jade This reminds me alot of the florida recount in 2000. Theres a name, a dot, and an arrow connecting the dot to the name, and people still complained it was the systems fault for their error. Of course the fact that the dots didn't line up correctly with the arrows, the fact that the chits didn't punch out fully when inserted in the ballot holder, the fact that alot of votes were mysteriously lost, the fact that polling places in low-income or predominantly democratic neighborhoods closed early, opened late, never opened at all, or were moved at the last minute, the fact that they refused to actually do a complete recount, and many other abnormal or sloppy incidents happened in no way had anything to do with it...
_____________________
David Lamoreaux
Owner - Perilous Pleasures and Extreme Erotica Gallery
|
Ryen Jade
This is a takeover!
Join date: 21 Jun 2003
Posts: 1,329
|
05-20-2005 08:23
From: Azazel Czukor Nobody is saying its anybody's fault but their own, Ryan. The Lindens admit that the interface is counterintuitive and needs to be updated to prevent mistakes from being easily made. Given that plus the fact that land can be a VERY costly mistake to make, and the amount of time Lindens have to invest in dispute resolution in cases like these, and it seems to me to make sense to correct the design flaw and give people the option to have an extra layer of security. There is a large button that says "ARE YOU SURE YOU WANT TO PUT THIS LAND FOR SALE?" There is a highly visible "sell to" button under it I don't see how they can make it any easier and secure other than making the font 60 point bold italic underlined glowing neon red times new roman.
_____________________
From: Korg Stygian Between you, Ryen the twerp and Ardith, there's little to change my opinion here.. rather you have reinforced it each in your own ways IM A TWERP, IM A TWERP!  Whats a twerp? 
|
David Valentino
Nicely Wicked
Join date: 1 Jan 2004
Posts: 2,941
|
05-20-2005 08:23
From: Ryen Jade This reminds me alot of the florida recount in 2000. Theres a name, a dot, and an arrow connecting the dot to the name, and people still complained it was the systems fault for their error. Of course you are also misisng the point. It's not about who's fault it is. It's about acting in a decent and honorable manner. If someone makes an honest mistake, and someone else realizes it and still takes advantage of it, for their own personal gain, it's bad behavior on that persons fault, no matter how you look at it. It's crappy. And shows a lack of character and honor and integrity. It makes the world a worse place. Bit by tiny bit. And the Lindens HAVE stepped into situations like this before, and so should do so again. The precedent has been set.
_____________________
David Lamoreaux
Owner - Perilous Pleasures and Extreme Erotica Gallery
|
David Valentino
Nicely Wicked
Join date: 1 Jan 2004
Posts: 2,941
|
05-20-2005 08:25
From: Ryen Jade There is a large button that says "ARE YOU SURE YOU WANT TO PUT THIS LAND FOR SALE?" There is a highly visible "sell to" button under it
I don't see how they can make it any easier and secure other than making the font 60 point bold italic underlined glowing neon red times new roman. Did you even read her account of what happened? She had the wrong land selected. Two plots side by side. She thought she had clicked on the small one, but instead had accidently clicked on the large one. It was na honest mistake, and someone swooped in before she could realize what she did. It was her mistake, but that doesn't mean someone should take advantage of it.
_____________________
David Lamoreaux
Owner - Perilous Pleasures and Extreme Erotica Gallery
|
Nathan Stewart
Registered User
Join date: 2 Feb 2005
Posts: 1,039
|
05-20-2005 08:29
From: Ryen Jade This reminds me alot of the florida recount in 2000. Theres a name, a dot, and an arrow connecting the dot to the name, and people still complained it was the systems fault for their error. Although im not from the usa, this doesnt make sense here, in this case its like asking you to vote before you selected your party, that if you working in the method of working left to right works, of course most entry box type that have a check next to them on the left means you have to tick the box before you can enter data, please feel free to go look through many programs with the same kind of look with a tick box to the left and entry box to the right, you enable with tick and then enter the amount/data, you then expect some form off apply button or in this case to become active on window close. Even most of the other options work like that, the tick is to the left and then you can add banned people etc. So as they have already admitted its confusing.
|
Azazel Czukor
Deep-fried & sanctified
Join date: 30 Jan 2005
Posts: 417
|
05-20-2005 08:32
From: Ryen Jade There is a large button that says "ARE YOU SURE YOU WANT TO PUT THIS LAND FOR SALE?" There is a highly visible "sell to" button under it
I don't see how they can make it any easier and secure other than making the font 60 point bold italic underlined glowing neon red times new roman. As I can speak from experience, and a number of others can testify to, it can be very easy to make a mistake when you set the sale price for your land. In my case, I was lagging and didn't realize that I had missed a digit. Others, especially first time sellers, may not realize that the land gets listed the second you tick the "for sale" box, and not when you close out of the dialogue box after having set your sale price and "sell to" specifics. The intuitive order when filling out a form is to go in order. In this case, you check the For Sale box BEFORE you get to the sale price. Again, given the demonstrated problems that people have with the interface, the agreement of the Lindens that it needs to be improved, and the cost associated with this kind of easily-made mistake, it seems to me that almost all of these problems could be avoided by a simple popup screen that reiterates your settings so you have a chance to double-check before the land is listed for sale. As of right now, you literally may only have a few seconds to catch a mistake before someone takes advantage of it, and you have little recourse if someone does.
|
Chris Wilde
Custom User Title
Join date: 21 Jul 2004
Posts: 768
|
05-20-2005 08:33
Summary:
David: She made a mistake. Why cant the other person do the decent thing?
Ryen: She made a mistake. She deserves being taken advantage of for being an idiot.
|
Kevn Klein
God is Love!
Join date: 5 Nov 2004
Posts: 3,422
|
05-20-2005 08:34
When I was new I bought a second lot of $4k not understanding tiers. When I realized there is a monthly increase for holding land I released it. I expected a refund lol. LL didn't see my mistake as their problem. No refund was given, it became first land. I was dividing and joining lots, I noticed the price for a former tiny lot became the price of a big lot, I noticed it right away or I would have fallen into that glitch and sold a 1024m for $250L. I do think LL might repair the issue and offer the seller some help. in anyway possible. 
|
Krysta Domela
Registered User
Join date: 7 Mar 2005
Posts: 23
|
05-20-2005 08:55
I feel for you. They could have done the right thing.
|
Jesse Brearly
Registered User
Join date: 20 Mar 2005
Posts: 234
|
05-20-2005 09:09
So, the lindens are not going to do the right thing? I just saw the other week they gave another players land back to him when he/she set it to the wrong price and it was purchased.
Now that someone else made the same mistake it is "Too bad, we only help those that we want"?
|
Ryen Jade
This is a takeover!
Join date: 21 Jun 2003
Posts: 1,329
|
05-20-2005 09:24
From: Chris Wilde Summary:
David: She made a mistake. Why cant the other person do the decent thing?
Ryen: She made a mistake. She deserves being taken advantage of for being an idiot.  Ok, let me clear something up here. Whenever I went to sell land I always checked, rechecked, and finally checked agian to make sure everything went exactly as it should. Because I knew what would have happened if I messed up. While it really sucks what happened to her I find it incredibly hard to sympathize. I also find it slightly hilarious that someone would invest close to 2K (as she said) for a plot of virtual land.
_____________________
From: Korg Stygian Between you, Ryen the twerp and Ardith, there's little to change my opinion here.. rather you have reinforced it each in your own ways IM A TWERP, IM A TWERP!  Whats a twerp? 
|
Azazel Czukor
Deep-fried & sanctified
Join date: 30 Jan 2005
Posts: 417
|
05-20-2005 09:29
From: Ryen Jade  Ok, let me clear something up here. Whenever I went to sell land I always checked, rechecked, and finally checked agian to make sure everything went exactly as it should. Because I knew what would have happened if I messed up. While it really sucks what happened to her I find it incredibly hard to sympathize. I also find it slightly hilarious that someone would invest close to 2K (as she said) for a plot of virtual land. While I don't find it hilarious - maybe more "damn I wish I had that kind of disposable income" envy - players that ARE willing to invest that kind of money are exactly the people LL counts on to keep SL growing (and the paychecks flowing). Its in LL's best interest to make the land selling/purchasing process as easy and error-proof as possible, lest more and more people who have the will but not the experience be taken advantage of over a simple mistake.
|
Jesse Brearly
Registered User
Join date: 20 Mar 2005
Posts: 234
|
05-20-2005 09:38
From: Henry Hutchence You can be quite sure that when the LL people set up their TOS, they had precedents, law, and lawyers to go through and work the TOS up and down with a fine tooth to make sure they had "limited liability for litigation" i.e. so no one would sue them frivolously.
A court even accepting a case involving a TOS in a game? People love to cite South Korean cases as proof this could happen anywhere. Yet I can't imagine this happening in the US, which is a common-law system working by precedent with a hugely rich culture of torts litigation and therefore protection from same.
A court does not need to accept the case for the damages to SL to be done. In this day and age public opinion weighs more heavily then anything the courts can do. Just by trying to get the case into a court would cause most major papers to carry the story. It would be a downfall for SL. From: someone In general, all talk of "suing" LL or other players belongs to the realm of the angry pitchforked mob and the litiginous belief that using law enforcement and judicial agencies will solve problems the belong rather to the realm of civic relations and business practices. He/she has tried to deal with the Lindens, she/he has tried to deal with the player. The Lindens now have written documented statements confirming that thier own software is flawed and it could easily be said was the cause of the mistake. He/she simply asked for the Lindens to correct the situation that was caused by their faulty software. If he can not get the proper resolution to solving this delima then his/her only avenue of persuit is a lawsuit. You wanted SL to be some sort of social exeperiment... this is just the next step. From: someone People have to realize that a private club that provides an entertainment does not have the obligations of a government or public institution in the US, where such a lawsuit would have to take place. It would be near impossible to show in a tort case that a person suffered damages from the loss of his expectation from what will be seen as a video entertainment. It will be seen as similar to suing a movie theater or a film company for a movie you didn't like, and saying the popcorn was lousy, too. Ah, but he/she could. This is "not a game" as I have heard it flung all over the forums and defended by both Lindens and players. That and LL openly allows for $L to be converted to $$ and $$ turned into $L. This defiantely brings the real world into the picture and it brings the real world fincial loss into picture. He/she can without a doubt show what the land was worth in $L, then tie that directly into the converstion of $L to $$ and show what that land was worth in real worl currency. Hell if it is below $4000 he does not even have to get a court to approve the case at all, simply file in small claims court. Not sure about CA but in WA ANYONE at ANYTIME can take ANYONE to small claims court w/o approval of the court with a $10 filling fee. From: someone No court in the US is going to be able to behave "crazily" enough to intervene in a private club (that's how an Internet game with a subscription will be viewed) and overturn its internal charter, if that TOS can't be shown to violate US law (which it doesn't). So it's pretty absurd to even imagine it. Angry people often reach for lawsuits to solve their sense of loss based on their sometimes overweening sense of entitlement. What's needed in SL are better mechanisms for solving player disputes either through simple councils of respected older and younger players mixed with some Linden representation that merely do simply conflict resolution and compromise, or more elaborate judicial-type mechanisms that investigate, find facts, and adjudicate. Private clubs are not excluded from law simply because they say they are private. Games are not considered private clubs as they are public owned by a comercial company. They have to abide by all laws any other comercial company has to. I am not saying go sue LL or SL, what I am saying is that the Lindens have admited on their own their software tools are faulty and could of easily been the key item in this mistake. I would hate to see LL get sued, I do not indorse that action at all. I do however believe the Lindens to be at fault here, this is not the first time this has happened. They have well known documented prior cases and they have refused to correct the faulty software tool... pretty clear case to me.
|
Locke Angelus
Second Life Resident
Join date: 14 Nov 2004
Posts: 9
|
05-20-2005 09:42
Wow, the last time this happened to someone, the person who bought the land had the land taken away from them within 20 minutes by Lee Linden, and the person recieved a 14 day ban less then 12 hours later! Double standards abound! Go go linden labs!
|
Ryen Jade
This is a takeover!
Join date: 21 Jun 2003
Posts: 1,329
|
05-20-2005 09:44
From: Locke Angelus Wow, the last time this happened to someone, the person who bought the land had the land taken away from them within 20 minutes by Lee Linden, and the person recieved a 14 day ban less then 12 hours later! Double standards abound! Go go linden labs! Yeah, I know who this happened to. He was later permabanned for NO REASON what so ever. He actually didn't do anything, and LL permabanned him. I think it all depends on how much money you send them.
_____________________
From: Korg Stygian Between you, Ryen the twerp and Ardith, there's little to change my opinion here.. rather you have reinforced it each in your own ways IM A TWERP, IM A TWERP!  Whats a twerp? 
|
Locke Angelus
Second Life Resident
Join date: 14 Nov 2004
Posts: 9
|
05-20-2005 09:45
From: Ryen Jade Yeah, I know who this happened to. He was later permabanned for NO REASON what so ever.
He actually didn't do anything, and LL permabanned him. I think it all depends on how much money you send them. Nah, wasn't the same person Ryen. The person you are thinking of was perma banned because he was standing near a person who was neg rating people.
|
Nathan Stewart
Registered User
Join date: 2 Feb 2005
Posts: 1,039
|
05-20-2005 09:46
From: Ryen Jade  Ok, let me clear something up here. Whenever I went to sell land I always checked, rechecked, and finally checked agian to make sure everything went exactly as it should. Because I knew what would have happened if I messed up. While it really sucks what happened to her I find it incredibly hard to sympathize. I also find it slightly hilarious that someone would invest close to 2K (as she said) for a plot of virtual land. Well with the way its currently setup you are misled into ticking the box first going by every other option in sl, ticking the box first to ban people etc, so if you tick the box and someone buys it before you set the price how are you meant to check and recheck, This was her first land sale how was she meant to know what to do, the button had no hover text, you've been here years and have experience. And if people wish to invest in land they want to live on and enjoy then why shouldnt they, its a great sim to live in, very quiet and lag free, she had great waterside land, and im sure that people saw that when she had to buy up the many plots over the months she took to accumulate the land into a single plot, that not only took money but time and effort. And secondlife is supposed to be a world to make what you want of it and thats what she did. There are alot of virtual transaction that take place online i dont see why this is any less valuable, and if it is then it totally undermines lindenlabs business, any many others no using paypal cant pay into that because well your sending virtual money its worthless, a companys assets either real or virtual are only worthless if they are no longer trading or they sey they are worthless, and i dont see that.
|
Jesse Brearly
Registered User
Join date: 20 Mar 2005
Posts: 234
|
05-20-2005 09:58
From: Locke Angelus Wow, the last time this happened to someone, the person who bought the land had the land taken away from them within 20 minutes by Lee Linden, and the person recieved a 14 day ban less then 12 hours later! Double standards abound! Go go linden labs! Maybe you have to personally know a Linden...
|
Nathan Stewart
Registered User
Join date: 2 Feb 2005
Posts: 1,039
|
05-20-2005 10:53
From: Jesse Brearly Maybe you have to personally know a Linden... I have no idea what you have to do, She was basically told that she shouldnt contact the liasons anymore about it, and was questined why she had contacted the supervisor in the first place. The last hope is that philip reads his emails sent to him 36+ hours ago hoping he sees wiser. I know myself and many others have emailed [email]philip@lindenlab.com[/email] pointing to this thread asking for him to review this and the policy, especially now that its an admitted to be a confusing system for sales.
|
Whata Fool
Registered User
Join date: 10 Jul 2004
Posts: 90
|
05-20-2005 10:59
From: Jesse Brearly Maybe you have to personally know a Linden... My thoughts exactly. While I don't believe there is an actual FIC, I do believe that some people get preferential treatment depending on who they know. If what I'm reading in thes discussion is true, if there is unequal treatment of people and considering the amounts of money involved, LL will eventually be involved in a lawsuit over this practice. I am not a lawyer, but wouldn't LL's interpreting the TOS one way one time and anotyher way another time pretty much invalidate the TOS?
|
Locke Angelus
Second Life Resident
Join date: 14 Nov 2004
Posts: 9
|
05-20-2005 11:04
From: Whata Fool LL will eventually be involved in a lawsuit over this practice. I am not a lawyer, but wouldn't LL's interpreting the TOS one way one time and anotyher way another time pretty much invalidate the TOS? No. They can interpret anything they want anyway they want and use things like 'harassment' to make up rules on the fly. And no, there will never be a lawsuit related to anything that happens in game ever.
|
Chris Wilde
Custom User Title
Join date: 21 Jul 2004
Posts: 768
|
05-20-2005 11:11
From: Whata Fool My thoughts exactly. While I don't believe there is an actual FIC, I do believe that some people get preferential treatment depending on who they know The way I see it is simple. LL is a small company that is very busy. Their employees probably dont have the luxury to know what everyone else is doing or saying or when changes in policy occur. Some of them might not know the policies as well as others. Some might be more flexible (ie user friendly). It probably depends upon whom you are dealing with, the situation and the mood they are in. They cant be 100% robotic in their responses to everyone and give the same answer everytime. Sometimes they wield their power for us ('us' meaning any of us), sometimes they dont and make us follow standard protocol. Its like this everywhere. The FIC is nothing but a generic name someone uses to deal with their jealousy of a few groups of talented people actually like each other and hang out. And that they've seen people, whom put alot of time and effort into SL and their work, sometimes get acknowledged or whatever by LL. But they dont understand LL does things for us all everyday and its just that we dont know or hear about them all. Members of this imaginary FIC are more visible due to their hardwork and success; and thats where the jealousy breeds. When LL does a favor for some nobody (like myself), no one cares or notices. When LL does a favor for someone popular, everyone freaks.
|
Nathan Stewart
Registered User
Join date: 2 Feb 2005
Posts: 1,039
|
05-20-2005 11:11
From: Whata Fool My thoughts exactly. While I don't believe there is an actual FIC, I do believe that some people get preferential treatment depending on who they know. If what I'm reading in thes discussion is true, if there is unequal treatment of people and considering the amounts of money involved, LL will eventually be involved in a lawsuit over this practice. I am not a lawyer, but wouldn't LL's interpreting the TOS one way one time and anotyher way another time pretty much invalidate the TOS? I have to totally agree with you there if some people get one treatment and some others, you could argue, unfair treatment or discrimination. The fact they have said the interface is confusing also makes this a system issue, they havent offered dispute resolution and therefore 4.2 section d is open, and linden is open to a lawsuit. Which personally i dont want to see i just wish they would talk to her and sort it out, Its probably too late to seize the land now as the purchaser has made sure to sell it off quickly to other people. Im sure sasi is not expecting to get back her 2000 if she sold the land but at least compensate her for the land at market value, if they cant reclaim it
|
David Valentino
Nicely Wicked
Join date: 1 Jan 2004
Posts: 2,941
|
05-20-2005 11:13
From: Whata Fool My thoughts exactly. While I don't believe there is an actual FIC, I do believe that some people get preferential treatment depending on who they know. If what I'm reading in thes discussion is true, if there is unequal treatment of people and considering the amounts of money involved, LL will eventually be involved in a lawsuit over this practice. I am not a lawyer, but wouldn't LL's interpreting the TOS one way one time and anotyher way another time pretty much invalidate the TOS? Actually..the person I know that got his situation at least somewhat rectified by Linden intervention didn't know any Lindens and was a pretty quiet guy, keeping to himself most of the time, though he is a talented content creator. Not at all sure why LL wouldn't at least moderate this time, but who knows..
_____________________
David Lamoreaux
Owner - Perilous Pleasures and Extreme Erotica Gallery
|
Locke Angelus
Second Life Resident
Join date: 14 Nov 2004
Posts: 9
|
05-20-2005 11:15
From: Nathan Stewart and linden is open to a lawsuit. No they aren't.
|