Live Help or Dead Disservice?

Yeah, Mr. Sarcasm, that's exactly the story -- up to a point. Yes, I was NOT using Live Help. Yes, he went out of his way to fly to my land and make a nasty comment full of arrogance and misinformation. No, I didn't blow up in his face. Read the friggin text. It asks him a series of pointed questions and pushes back against his presumptions and his arrogance and his ignorance. That's not "blowing up". It's pushing back. Believe me, I know the difference.

A guy like that never had somebody in this game tell him where to get off.


And experience you're no doubt familiar with?

wow. keep diggin' that hole. full stop.

actually the word i wanted to use hon was GALL but i had the MATURITY to give you the bene. way to go turning that into an insult. you are the king of the world.

Okay. First, what would you expect the LHer to do? He can't fix the buggy client. He's a resident of SL, just like you.

Secondly, the lindens read EVERY bug report they get. They might not respond to them, but they read them. They fix what they can.



Perhaps he was having a bad day?

It's kinda not fun being yelled at for all of LLab's woes, being expected to fix everything and having no power to do so.

LF

Yes, in fact I am the "wounded party" but I'm not a cry-baby and don't sit and lick my wounds in silence, I fight back.

And your attitude is in concert with his, and it shows neither of you care about CUSTOMERS in this game. You don't care about any kind of principles of behaviour or code of ethics that should be inherently and voluntarily understood just to keep the game moving and sell the game. It really boggles the mind.

Lot's of noise... not much of interest. I see you are still assuming all kinds of shit.. and as usual, looking to be offended. Yawn.

Surreal

Just to give you some more context LF, this guy wasn't having a bad day, he was coming over to spout off his arrogant opinion because he wanted to set me straight, and that attitude of wanting to eternally set others straight is at the heart of the problem.

I didn't yell at him for LL problems. I didn't even frigging SUMMON him. He came of his own accord. Let's grant him the right to have an "informal" conversation while on duty but not in capacity as Live Help. Well, then I, too, in an "informal" conversation, while not on duty as a "player soliciting Live Help" decide to give him a capsule summary of people's woes with islands and bugs in this game. I don't blame him for these bugs. But I do give him a reality/virtuality check on his assumptions about how his precious game can do no wrong.

In short, I didn't yell at him for LL woes because I never solicited him with my game problems, nor do I bother anymore with Live Help or even bug reports -- they are fruitless wastes of time that only generate lots of numbered e-mail spam. I don't expect him of all people to fix things, I fix them myself, make do, or go to players who know something like yourself.

What's wrong with this picture is the first LH's assumption that "that's not true" when it was my experience and this second LH's assumption that he can deliver himself of his sage opinion to a newer person just by virtue of his status in the game. And I say: baloney to that.

It's all about pushing - first you push your point, then your opinions, then you push back before pushing out a turd onto the forums...

Siggy.

Thank you Prokofy. Thanks to you I've identified a new product that it seems some people sorely need to make their SL experience more pleasant...

New from CMFF... Flavored Shoes!

Find yourself with your foot in your mouth often? Try new delicious flavored shoes. Available in six savory flavors. Free shoe horn with every purchase (for prying it out of your mouth). Available soon!

We now return you to your regularly scheduled program.

Way back when, while you were harrassing your neighbor about a build, you claimed innocence because "she lost nothing".

Tell me Prokofy, what did you lose here to justify this indictment of the Volunteers of Live Help?

Thank goodness you came along to give him the proper tongue-lashing which he sorely deserved. I'm sure he'll never make the mistake of coming by your land again. Now don't get me wrong, I've also overreacted like that when I felt someone was being condescending or insulting to me. However, I've always felt a small bit of shame after the fact, and I've certainly never acted as if I was in the right.

He was wrong to speak to you like that. You were wrong to respond as you did. There's not much left to say.

today is Opposite Day. oops did i just have some TEMERITY?

POT: Pot calling Kettle, Pot calling Kettle. Come in, over.
KETTLE: Uh, this is Kettle. Read you, over.
POT: You are black. Repeat, you are black, over.
KETTLE: Roger that black, Pot. Out.

Speaking of which, I'm combining ideas like 2 great flavors into one!

Feel free to pick up a 'Local 451 Content Baron Union Card' sometime this weekend -- solidarity bro!

Siggy.

No we just dont care about morons like you.

shit happens get over it

*Checks watch*.

Whew, Weedy RECORD time in stampeding over this thread with all your baggage from other threads!

Er, I didn't "harass" my neighbour. Go back and read THAT first post. No harassment there. Like I said, and like you all put in your siggies, reiteration of the same point to calm an agitated and overreacting neighbour is not the same thing as 'Hounding'.

OH, I get it. She's an older player, a content baron, a Respected Member of the Community, so she gets to overreact and spout off and I don't? Geez.

What did I lose? I lost my respect for Live Help, tattered as it already was, I did respect it as an institution. I thought it was impartial. I thought it was admirable. And now I see it's just a platform for certain people to do their same old arrogant shtick.

I didn't indict all the Live Helpers. I indicted THIS one. Read the first paragraph of my remarks.

You can beat that drum all you like, but it's not true. I think you acted boorishly, and I'm hardly an older player. Unless you think this is a conspiracy of everyone even a day older then you. But I think you're brighter than that.

So you're complaining about an SL player coming over to you and saying something that you found to be problematic?

Why is "Life Help" in the title of this thread then? It's just another SL player.

I have been sitting back watching you flounder to and fro in the forum just to see who you are. You are obviously an intelligent individual. A bit dramatic but intelligent. Now, I am a Live Helper. I am proud to have been accepted and enjoy serving in this capacity. My question to you is why are you dragging the LH tag into the mud based on this altercation with an individual who obviously in your circumstance was not operating as a Live Helper. As stated the tag has to be worn to receive the LH requests. You didn't summon him so this was not a LH incident. Granted, he was out of line while wearing the tag as well as just by what was said was disrespectful. However, I take offense to you plopping us all into your little .5x.5m cube of stereotype.
Regards

A content baron? Are you actually trying to imply that she buys up all the content and then forces others to pay a higher price for it if they want to buy it, or did you just not know what a land baron was and why they were called that, so you're calling content creators that as some form of... nyah nyah?

Because he had LIVE HELP prominently displayed in the title over his head. It's like being an off-duty cop in uniform, at best. And as others point out, he isn't actually off duty when he agrees to be open to LIVE HELP IMs. So he is actually ON DUTY but SLACKING, i.e. not trouble-shooting, or maybe he didn't have a message come in at that moment, so he bestirred himself to cross the ocean to give me a piece of his mind, and I gave him a piece of the back of my hand.

Moleculor, come on, put up your dukes, I know you can make an absolutely withering, sterling, one-line putdown. Keep trying.

I like fudge. Fudge is good.

Live Helpers aren't all knowing. Its kind of hard to be when you don't see the source code, work on the data base, sit in on marketing meetings, and dump ice water down Bub's pants for fun.

You go with the flow and do your best. You wear the tag because you have to to get messages. When in a live help session, I try to be professional, friendly, and even funny, depending on the sense I get from the person needing help. When in person, I'll always be my wise-assed fun loving self with little regard to professionalism. I like helping people and volunteering, but I'm not going to change my personality just because I'm volunteering.

That is what known as being a "phony".

-Flip

BTW Prokofy:

Your use of terms like "content baron" show that you just still have your panties in a bunch about getting a slightly smaller rating bonus today. Swallow the sour grapes already and get over it.

-Flip

PS: I was NOT wearing my Live Help tag during this post. As for your off-duty cop analogy... ever seen the Fraternal Order of Police out drunk on a Friday?! You should see Live Help drunk online on a Friday!

i want fudge...

And congrats Prokofy your begining to be more hated than me

or a bananaphony.....


you may in fact shoot me now for that pun.

*shoots jenny*