Unable to move

Ik wil dit best bij Sprint aanmelden, maar dan moet er wel een probleem 
  zichtbaar zijn (bv packetloss, enorme latency, etc) en dat is niet het 
  geval, althans niet voor zover ik dat vanaf deze kant van de verbinding heb 
  kunnen meten. 
  Wat enorm zou helpen om achter de oorzaak van dit probleem te komen, is 
  traceroute informatie van de problematische LL locatie richting een XS4ALL 
  klant. 

 Maar aangezien ik zonder SL account niet op hun forums kan posten, zou ik 
  niet weten hoe ik deze informatie kan krijgen, wellicht dat 1 van de SL 
  gebruikers hier dat op hun support forums kan vragen? 

 Dus graag een traceroute vanaf een server in het netwerk waar bv 
  66.150.245.142 in zit, richting jou eigen XS4ALL ip adres. 

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Iva Geesink Registered User Join date: 4 Jan 2007 Posts: 45	04-23-2007 05:53 To me it seems that xs4all only did some testing with ping and traceroute-like tools. We all know icmp is working and that the problem will appear a few seconds AFTER a succesfull connection. Has xs4all actively monitored the IP/UDP traffic with anyone ? So how good was this investigation they did then ? I'm loosing trust and energy here.. And even if in the end it is not xs4all, they could at least put some more effort into it. They will loose customers this way, because there is a really easy solution to all of this... I hope to find everything working when I get home today.. These messages of signs of the problem being gone almost sound to good to be true.
hexx Triskaidekaphobia Born Again Pagan Join date: 15 Feb 2007 Posts: 100	04-23-2007 06:24 Just got an email from a Dutch resident with an XS4ALL account (timestamped 15:13 PM GMT) that she just logged in and doesn't freeze anymore. Can't log in myself to check, 'coz I'm at work now, but I will be keeping my fingers crossed. _____________________ my other bike is a broom
White Hyacinth Registered User Join date: 15 Nov 2006 Posts: 353	04-23-2007 06:26 From: Eurojojo Pinion Mr Ralph apparently did some work on it. He says that XS4all thinks the problem is related to: http://blog.secondlife.com/2007/04/18/inworld-problems-being-worked-on/ To me it is more likely than that XS4all is doing something wrong. However, I have no idea why especially XS4all people are influenced by the "inworld-problems", and still think this explanation is unlikely too... This link points to a post about database-problems. Our problems are with the connection. So it is not related. I did read some messages that gave me hope in this thread today. I can't wait to get home, remove the "For Sale"-signs off my new land and lay in the grass But in the past days I have had some more "windows of opportunity", when things did work for a while, just for a while... So I don't feel home-safe yet...
Caitlin Lilliehook Registered User Join date: 28 Feb 2007 Posts: 20	04-23-2007 06:33 Didnt tp yet but my GroupIm channel is WORKING!!!!!!!!!!!!!!!!!!!!!! Hooe it will stay this way, and Whoever fixed it......1000 times thank you!!!
Morwen Bunin Everybody needs a hero! Join date: 8 Dec 2005 Posts: 1,743	04-23-2007 06:38 From: Iva Geesink We all know icmp is working and that the problem will appear a few seconds AFTER a succesfull connection. Now do we? I have no the slighest idea what "icmp" is? So... how can I ever know that is working? From: Iva Geesink I'm loosing trust and energy here.. And even if in the end it is not xs4all, they could at least put some more effort into it. They will loose customers this way, because there is a really easy solution to all of this... I find a bit rough to make them directly responcible for the problems we are facing. And do we really have any insight what they have done and what not? They won't loose me over something like this. They are the best ISP I ever had. Morwen.
hexx Triskaidekaphobia Born Again Pagan Join date: 15 Feb 2007 Posts: 100	04-23-2007 06:53 From: Morwen Bunin I find a bit rough to make them directly responcible for the problems we are facing. And do we really have any insight what they have done and what not? They have sent their techs out to look into the problem and (not really unimportant) kept their patience as a lot of unhappy residents mailed and called them. Not much more they could do, since the problem was at Sprintlink - and it appears the latter has replaced some hardware. Just got a phonecall from home: apparently no more freezing and crashing in SL. A happy thought! _____________________ my other bike is a broom
Tameryn Banshee I'm Lovin' It Join date: 16 Jan 2006 Posts: 22	04-23-2007 07:18 I'm in too! My bandwidth still goes from 700 or so to 20 at the beginning, but even then I can move around freely, nothing seems to be wrong and then it goes back up to its usual bandwidth! It seems fixed people For now anyways hopes for good _____________________ "You've dug your hole, now sleep in it." "I wanted to walk through the empty streets, And feel something constant under my feet, But all the news reports recommended that I stay indoors."
Palmerston Yakan Registered User Join date: 3 Oct 2006 Posts: 13	No changes 04-23-2007 07:21 Well, people, I hate to rain on your parade, but for me nothing has changed - still the same freezes and eventually dropping of connection. No change whatsoever! EDIT - In Salmo, (72.5.13.20)
Annabelle Fleury Registered User Join date: 9 Dec 2006 Posts: 22	Same here, disconnected or walk walk walk 04-23-2007 07:22 I read all your messages and I have the same problem. After tp I always get stuck (since 7 days now), cant receive chat and am disconnected. Sometimes I walk and walk and walk high in the sky and on and on or down through sea and buildings and can't stop. My provider is Demon, it was always good till XS4ALL took it over, but Demon says that I am still using the same server as before and that I didnt go over to XS4ALL yet. But why then this problems since 7 days. I recognise all your problems. Living in the Netherlands, theres a connection with XS4ALL. Called Demon they say that they dont have complains!!!!! But they have never heard of Second Life People, call your provider and complain and complain. I am bored now in SL, nothing to do because I am stuck all the time.
Vent Sinatra Registered User Join date: 4 Jan 2007 Posts: 71	04-23-2007 07:23 Sorry to spoil all your good hopes.... Just tried and froze in 2 minutes.... Ping started at 1000, up to 10000. Bandwith 0.
Morwen Bunin Everybody needs a hero! Join date: 8 Dec 2005 Posts: 1,743	04-23-2007 07:29 From: Annabelle Fleury Living in the Netherlands, theres a connection with XS4ALL. The only connection with XS4ALL is that they connect through Sprintnet to SL.... and Sprintnet is having problems. From: Annabelle Fleury People, call your provider and complain and complain. I am bored now in SL, nothing to do because I am stuck all the time. Well... there is more then SL in life. The weather is good... go take a walk? Go shopping RL? Some many good things to do out there... Morwen.
Tester Dibou Registered User Join date: 21 Jan 2007 Posts: 38	04-23-2007 07:36 From: Morwen Bunin Well... there is more then SL in life. The weather is good... go take a walk? Go shopping RL? Some many good things to do out there... Not funny Morwen. GGGRRR...
Marcoh Larsen Registered User Join date: 11 Dec 2006 Posts: 27	Nope, worked for a while, not anymore 04-23-2007 07:37 Hi, Together with 5 other residents in SL, we have the same problems as well. XS4All's helpdesk is prepared to work at the problem but, according to Timo of the helpdesk of XS4All he needs a traceroute from the affected SL-location to a IP-address of XS4All. So, I hereby ask for a LindenLabs employee to do a traceroute from for example 66.150.245.142, to my private IP-address, which is vdheide.xs4all.nl That would help the XS4All-helpdesk a lot in solving this problem. Please, please, can a Linden help us out here? Thanks, Marcoh Text from Timo (Helpdesk XS4All): ------- CODE Ik wil dit best bij Sprint aanmelden, maar dan moet er wel een probleem zichtbaar zijn (bv packetloss, enorme latency, etc) en dat is niet het geval, althans niet voor zover ik dat vanaf deze kant van de verbinding heb kunnen meten. Wat enorm zou helpen om achter de oorzaak van dit probleem te komen, is traceroute informatie van de problematische LL locatie richting een XS4ALL klant. Maar aangezien ik zonder SL account niet op hun forums kan posten, zou ik niet weten hoe ik deze informatie kan krijgen, wellicht dat 1 van de SL gebruikers hier dat op hun support forums kan vragen? Dus graag een traceroute vanaf een server in het netwerk waar bv 66.150.245.142 in zit, richting jou eigen XS4ALL ip adres.
Tara Tagore Registered User Join date: 19 Jul 2006 Posts: 20	Still the Same 04-23-2007 07:39 One hour of being able to build , then ........... Bandwidth drops to 0 , so to all the folks whom got excited ......sorry problem still there same Sims as before
Marcoh Larsen Registered User Join date: 11 Dec 2006 Posts: 27	XS4All-Only subscription? 04-23-2007 07:52 Hi, Does any of you have an XS4All-connection through KPN? So a "ADSL van KPN"-connection? I can imagine it is a problem of the following subscriptions: - XS4All Only - Demon - ??? Regards, Marcoh
Mandy Lurra Registered User Join date: 8 Oct 2006 Posts: 39	04-23-2007 07:57 From: Mandy Lurra I wanted to hold off posting this, because I didn't know how long it'll be stable for but I've just gone to my house, AND our land on a diff sim to my house and I CAN move at last on both. Everything works. Ping sim is at 172 and ping user is at 193 and on my land ping sim is at 243 and ping user 241, compared to the constant 10000 that I got for the last 7 days at both! Who fixed the problem, and just where was the fault. I SO would like to know so at least next time we know who to direct it to. I hope others are experiencing the same! :=) EDIT - YES YES, still working!! Nooooooooooooooooooooooooo, it's GONE AGAIN!! It was fine for like 2 or 3 hours then BANG gone.. I am totally pissed right now GRRRRRR
Jos Young Registered User Join date: 11 Dec 2006 Posts: 22	04-23-2007 07:59 From: Marcoh Larsen Hi, Does any of you have an XS4All-connection through KPN? So a "ADSL van KPN"-connection? I can imagine it is a problem of the following subscriptions: - XS4All Only - Demon - ??? Regards, Marcoh Yes I have a "ADSL van KPN"-connection. And have the same problem. Greetz, Jos
Tara Tagore Registered User Join date: 19 Jul 2006 Posts: 20	04-23-2007 08:05 XS4ALL Only here
Caitlin Lilliehook Registered User Join date: 28 Feb 2007 Posts: 20	04-23-2007 08:07 From: Marcoh Larsen Hi, Does any of you have an XS4All-connection through KPN? So a "ADSL van KPN"-connection? I can imagine it is a problem of the following subscriptions: - XS4All Only - Demon - ??? Regards, Marcoh Hi Marcoh....iam having all the problems written before and i have Xs4all through KPN ( i pay an amount to Xs4all and another amount to KPN)...so
Marcoh Larsen Registered User Join date: 11 Dec 2006 Posts: 27	04-23-2007 08:15 From: Caitlin Lilliehook Hi Marcoh....iam having all the problems written before and i have Xs4all through KPN ( i pay an amount to Xs4all and another amount to KPN)...so Ok, so it doesn't seem to be related to the sort of subscription then ... I've forwarded this info to the helpdesk of xs4all. Regards, Marcoh
White Hyacinth Registered User Join date: 15 Nov 2006 Posts: 353	04-23-2007 08:20 From: Morwen Bunin Well... there is more then SL in life. The weather is good... go take a walk? Go shopping RL? Some many good things to do out there... Can you please translate that into Portugese and tell it to my customer who is waiting for the house I promised to build for him? I am loosing business here!
Zho Golem Registered User Join date: 22 Oct 2005 Posts: 34	04-23-2007 08:27 Hmm odd. it's broken again for me as well. Could it be related to the load? If a lot of people try to connect it'll break down perhaps?
Tameryn Banshee I'm Lovin' It Join date: 16 Jan 2006 Posts: 22	04-23-2007 08:28 I spoke too soon as well, bandwidth went below 20 again and then ping at 10000 and siiiigh I was soooo hoping and thinking it was fixed. This is just screwed up. _____________________ "You've dug your hole, now sleep in it." "I wanted to walk through the empty streets, And feel something constant under my feet, But all the news reports recommended that I stay indoors."
Fiona Hirvi Registered User Join date: 28 Mar 2007 Posts: 1	two hours of hope for XS4all users.................. 04-23-2007 08:30 I was on line from 14.00 to about 16.30 and then off................. the usual pings of > 1000 msec For those of you that read Dutch, the standard reply of mr. Ralph on my complain, recieved today. ***************************************************************** U geeft aan dat u problemen ondervind met de verbinding via XS4ALL naar Second Life. Deze problemen zijn bekend en onze netwerkbeheerders hebben er aandachtig naar gekeken. Op dit moment is er echter geen indicatie dat het probleem binnen het domein van XS4ALL wordt veroorzaakt of dat XS4ALL invloed kan hebben op een eventuele oplossing. Ik kan u wel melden dat wij het probleem in de gaten blijven houden en zodra wij een vermoeden hebben wat het probleem wel veroorzaakt, wij actie zullen ondernemen om het probleem op te lossen of het bij de juiste partij zullen aankaarten. Mvg, Ralph -- XS4ALL Helpdesk http://www.xs4all.nl/helpdesk/ Telefoon helpdesk: 020-3987666 (http://www.xs4all.nl/helpdesk/contact) Telefoon algemeen: 020-3987654 Openingstijden helpdesk: maandag t/m vrijdag 09:00-20:00 zaterdag en zondag 12:00-17:00 ++++++++++++++++++++++++++++++++++++++++++++++++++++++ Hope this will be solved before the end of SL.......... XS4ALL Internet BV, Postbus 1848, 1000 BV Amsterdam KvK nummer 33287534, OPTA registratie nummer 900419 BTW nummer NL806635617B01 Postbank/Giro 4683839 (vermeld altijd uw XS4ALL relatienummer)
Tara Tagore Registered User Join date: 19 Jul 2006 Posts: 20	04-23-2007 08:32 If it was related to the Load , why would it just effect xs4all subscribers ,would it not be hitting other providers ? i do know its becoming unbearable i have been waiting a week now to finish a building , LL please at least respond with something !!

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