DO NOT use SL to buy anything using your bank account, mine got cleared out
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Isabeau Imako
P'tite Poulette
Join date: 13 Sep 2007
Posts: 2,335
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05-13-2008 13:37
From: Rebecca Proudhon But this is just one of the many things SL is incompetant about. I can't remember EVER having a payment taken out twice from my account for anything, from any company. It takes a special breed of total incompetance to do that. If you worked in a company that dealt with credit card/debit transactions, you would know that it's actually fairly common. If this is the only time it's happened for you, consider yourself lucky. At times, transactions will go through twice (taken out of the customer's account 2 times), but only one payment will go to the store or company. Sometimes its the bank's 'fault'. The thing is, it happens often, and it's easy to fix. It's more of a technical 'burp', than incompetency. Sl isn't a perfect place (company), but it's not the worse either.
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From: Macphisto Angelus Just remember what my dear Grammy always says: "F**k 'em!"
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Rebecca Proudhon
(TM)
Join date: 3 May 2006
Posts: 1,686
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05-13-2008 14:05
From: Isabeau Imako Sl isn't a perfect place (company), but it's not the worse either. Ya compared to the Bizarres in Egypt, theres no scams at all.
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Rebecca Proudhon
(TM)
Join date: 3 May 2006
Posts: 1,686
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05-13-2008 14:08
From: Brann Georgia Do enough transactions, it'll happen. Try dealing with airlines, hotels, car rental companies, publishers, and software companies enough and your expense statements will look like you have double vision some times. I somehow don't think your issues, any issues, are reflective of the general SL population. B. I deal with all those things. Its never happened except with SL. They are a special breed.
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Max Herzog
Cloudy
Join date: 9 Jul 2006
Posts: 1,073
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05-13-2008 14:10
From: Rebecca Proudhon I deal with all those things. Its never happened except with SL. They are a special breed. Tunnel vision makes you miss things. Like, for instance, someone who logs into SL in an internet cafe and wonders why his security could be compromised.
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Macphisto Angelus
JAFO
Join date: 21 Oct 2004
Posts: 5,831
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05-13-2008 14:32
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From: Natalie P from SLU Second Life: Where being the super important, extra special person you've always been sure you are (at least when you're drunk) can be a reality! From: Ann Launay I put on my robe and wizard ha... Oh. Nevermind then.
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3Ring Binder
always smile
Join date: 8 Mar 2007
Posts: 15,028
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05-13-2008 14:35
From: Rebecca Proudhon But this is just one of the many things SL is incompetant about. i've never seen one single positive post about LL or SL from you. you are not objective in any form. totally biased against SL and LL.
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it was fun while it lasted. http://2lf.informe.com/
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Conan Godwin
In ur base kilin ur d00ds
Join date: 2 Aug 2006
Posts: 3,676
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05-13-2008 14:38
From: Rebecca Proudhon Don't be silly. Even the bank had no idea why the charge was deducted twice. This has never happened with any other SL payment or other items unrelated to SL. It wasn't "sinister" it was incompetent. You display a woeful ignorance of how credit cards work.By "the bank", you mean some dumb phone monkey you spoke to who also doesn't know how credit cards work and didn't give a shit either way. I worked in the credit card industry for several years, so I will spell it out for you simply and bluntly; I am right, you are wrong and the person you spoke to at your bank is the incompetent one for not knowing how credit cards work. It was not incompetence on LL's part it was HOW FUCKING CREDIT CARDS WORK!!!!!
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From: Raindrop Cooperstone hateful much? dude, that was low. die. .
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Conan Godwin
In ur base kilin ur d00ds
Join date: 2 Aug 2006
Posts: 3,676
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05-13-2008 14:43
From: Chris Norse So was LL supposed to go knock on the door of the bank president, give him the cash and then make him post it to your account on Saturday afternoon? Come into the real world Rebecca. The $74 never left her account and never reached LL - it was a temp auth that simply expired naturally. Rebecca, unfortunately, is too dumb to comprehend that that's how credit cards work, despite having it explained to her in terms that even a retarded child can understand.
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From: Raindrop Cooperstone hateful much? dude, that was low. die. .
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Starfire Desade
Can I play with YOUR mind
Join date: 10 Jul 2006
Posts: 404
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05-13-2008 14:48
From: Conan Godwin The $74 never left her account and never reached LL - it was a temp auth that simply expired naturally. Rebecca, unfortunately, is too dumb to comprehend that that's how credit cards work, despite having it explained to her in terms that even a retarded child can understand. Oh no... I apologize to everyone, I am going to sound like I agree with rebecca on this one, but it is only a disagreement to this statement, not an agreement with her. Temp auths don't double. The charge would overwrite the temp auth. Temp auths are only visible and scary to people that don't know about them when there is not a corresponding charge (the billing was deferred or cancelled after the auth was put through, or someone authed the card just to verify funds are available - like at a hotel on checkin)
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
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05-13-2008 14:53
From: Starfire Desade Oh no... I apologize to everyone, I am going to sound like I agree with rebecca on this one, but it is only a disagreement to this statement, not an agreement with her.
No worries. Even a broken clock is right twice a day............
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Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
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05-13-2008 14:56
From: Conan Godwin The $74 never left her account and never reached LL - it was a temp auth that simply expired naturally. Rebecca, unfortunately, is too dumb to comprehend that that's how credit cards work, despite having it explained to her in terms that even a retarded child can understand. I was giving her as much as I could and still showing that she was wrong.
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Conan Godwin
In ur base kilin ur d00ds
Join date: 2 Aug 2006
Posts: 3,676
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05-13-2008 15:11
From: Chris Norse I was giving her as much as I could and still showing that she was wrong. That just encourages her; she's a social worker. You understand.
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From: Raindrop Cooperstone hateful much? dude, that was low. die. .
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Conan Godwin
In ur base kilin ur d00ds
Join date: 2 Aug 2006
Posts: 3,676
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05-13-2008 15:12
From: Starfire Desade Oh no... I apologize to everyone, I am going to sound like I agree with rebecca on this one, but it is only a disagreement to this statement, not an agreement with her.
Temp auths don't double. The charge would overwrite the temp auth. Temp auths are only visible and scary to people that don't know about them when there is not a corresponding charge (the billing was deferred or cancelled after the auth was put through, or someone authed the card just to verify funds are available - like at a hotel on checkin) When they have different authorisation codes, they double. I've seen it often enough to know. Hotels generally complete on the original auth with the same auth code. In this instance we have surmised that the first auth showed to LL as a decline, and so they re-auth'd. This would generate a different authorisation code and be a new transaction.
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From: Raindrop Cooperstone hateful much? dude, that was low. die. .
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Dagmar Heideman
Bokko Dancer
Join date: 2 Feb 2007
Posts: 989
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05-13-2008 15:59
 Please don't feed the troll.
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
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05-13-2008 16:01
From: Dagmar Heideman  Please don't feed the troll. Which one? 
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Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com
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Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
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05-13-2008 16:07
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~Now Trout Re-Re-Re-Certified!~ From: someone I am bumping you to an 8.5 on the Official Trout Measuring Instrument of Sluttiness. You are an enigma - on the one hand a sweet, gentle, intelligent woman who we would like to wrap up in our arms and protect, and on the other, a temptress to whom we would like to do all sorts of unmentionable things.
Congratulations and shame on you! You are a bit of a slut.
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
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05-13-2008 16:12
Finally, a voice of reason.
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Don't you ever try to look behind my eyes. You don't want to know what they have seen.
http://brenda-connolly.blogspot.com
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Oryx Tempel
Registered User
Join date: 8 Nov 2006
Posts: 7,663
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05-13-2008 16:54
From: Rebecca Proudhon This forums is composed of people saying they have been scammed, and the clique posters kissing ll's ass,  Oh yeah. This thread, a glass of wine, and thou. What a great way to wind down from work.
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Rebecca Proudhon
(TM)
Join date: 3 May 2006
Posts: 1,686
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05-13-2008 17:19
From: Conan Godwin You display a woeful ignorance of how credit cards work.By "the bank", you mean some dumb phone monkey you spoke to who also doesn't know how credit cards work and didn't give a shit either way. I worked in the credit card industry for several years, so I will spell it out for you simply and bluntly; I am right, you are wrong and the person you spoke to at your bank is the incompetent one for not knowing how credit cards work. It was not incompetence on LL's part it was HOW FUCKING CREDIT CARDS WORK!!!!! This is ridiculous.
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Snowflake Fairymeadow
Registered User
Join date: 21 May 2006
Posts: 704
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05-13-2008 18:51
From: Conan Godwin You thought wrong. Chaos is the only one with the answers for his behaviour, and he has yet to explain himself. No, I didn't think wrong. If you scroll back through the thread you can see where you as well as many others provided answers FOR Chaos. You , on the other hand are the one who is wrong for thinking that this is a thread to demand answers from Chaos. This is not a thread about Chaos's behavior, it is a thread about unauthorized deductions from a bank account, no matter what you personally would like to turn it into. As for me, I have seen LL make egregious mistakes with MY RL US $, so I don't put it past them one bit. I was promised *in writing* by LL that I could send back an island for a full refund because I bought shortly before the price decrease. To make a long story short, they took back the island and initially refused the promised refund. It took me a lot of time and energy to get my RL US Dollars back from Linden Lab, after they took back the product I had bought. They *HAVE* been hacked in the past, and they *HAVE* made mistakes with residents' rl money in the past. I know this from experience. Perhaps the majority of people on this thread are fortunate enough not to have experienced this or shortsighted enough to bury their heads in the sand about previous account compromises, but give it time, you might find out. My bank also considers any transactions from LL to be fraudulent. I don't keep a credit card on file with them any more.
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Conan Godwin
In ur base kilin ur d00ds
Join date: 2 Aug 2006
Posts: 3,676
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05-13-2008 19:43
From: Snowflake Fairymeadow No, I didn't think wrong. If you scroll back through the thread you can see where you as well as many others provided answers FOR Chaos.
You , on the other hand are the one who is wrong for thinking that this is a thread to demand answers from Chaos.
This is not a thread about Chaos's behavior, it is a thread about unauthorized deductions from a bank account, no matter what you personally would like to turn it into.
As for me, I have seen LL make egregious mistakes with MY RL US $, so I don't put it past them one bit. I was promised *in writing* by LL that I could send back an island for a full refund because I bought shortly before the price decrease. To make a long story short, they took back the island and initially refused the promised refund. It took me a lot of time and energy to get my RL US Dollars back from Linden Lab, after they took back the product I had bought. They *HAVE* been hacked in the past, and they *HAVE* made mistakes with residents' rl money in the past. I know this from experience.
Perhaps the majority of people on this thread are fortunate enough not to have experienced this or shortsighted enough to bury their heads in the sand about previous account compromises, but give it time, you might find out.
My bank also considers any transactions from LL to be fraudulent. I don't keep a credit card on file with them any more. It was a thread about that. It is now a thread about Chaos' faggotry and his failure to answer for it.
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From: Raindrop Cooperstone hateful much? dude, that was low. die. .
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Vampaerus Wysznik
bad lurker
Join date: 12 Apr 2008
Posts: 1,011
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05-14-2008 07:07
I for one would still very much like to hear an "in conclusion" post from OP as to exactly what happened and exactly how it was resolved. I "don't put it past them" either. I've said at leats a few times it wasn't my intention to defend LL. But from what scarce info there is, it still seems to me OP was *more* incompetent than LL is. If there exists factual evidence to the contrary I would love to see it. Such that I might take well informed steps to protect myself. The unrelated schenanigans (which yes I too took part in) will get this thread pulled and let the OP off the hook. I would really like to not see it go down that way.
/me is not feeding the Troll(s?) /me is waiting on OP for an update.
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Small scale web hosting for your SL or RL. Payable monthly in L$.
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Czari Zenovka
I've Had it With "PC"!
Join date: 3 May 2007
Posts: 3,688
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05-14-2008 07:15
From: Rebecca Proudhon Ya compared to the Bizarres in Egypt, theres no scams at all. Since our forum grammarian (Lindal) hasn't seen this yet, I'll step in as her assistant.  I think you are referring to "bazaars" in Egypt where goods are purchased/sold/bartered. Of course some of them may be "bizarre" - but not having been in Egypt I wouldn't know.  Carry on 
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*Czari's Attic* ~ Relive the fun of exploring an attic for hidden treasures!
http://slurl.com/secondlife/Rakhiot/82/99/111
During times of universal deceit, telling the truth becomes a revolutionary act.- George Orwell
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Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
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05-14-2008 08:42
From: Czari Zenovka Since our forum grammarian (Lindal) hasn't seen this yet, I'll step in as her assistant.  I think you are referring to "bazaars" in in Egypt where goods are purchased/sold/bartered. Of course some of them may be "bizarre" - but not having been in Egypt I wouldn't know.  Carry on  Thank you, Czari. You are quite correct. Also, the idiomatic affirmative is generally spelled "yeah" or sometimes "yah" or "yeh". It is never "ya", because that could be confused with the idiomatic form of "you", as in "I'll see ya later". And she left out an apostrophe to denote a contraction of "there is"...and in fact it should have been "there are" or "there're" in order to agree with the subject's case. "Scams" is plural. /me sniffs and shoves her glasses back up her nose.
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It's still My World and My Imagination! So there. Lindal Kidd
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Crighton Johin
Frell Me Dead
Join date: 26 Feb 2007
Posts: 555
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05-14-2008 08:51
From: Starfire Desade Oh no... I apologize to everyone, I am going to sound like I agree with rebecca on this one, but it is only a disagreement to this statement, not an agreement with her.
Temp auths don't double. The charge would overwrite the temp auth. Temp auths are only visible and scary to people that don't know about them when there is not a corresponding charge (the billing was deferred or cancelled after the auth was put through, or someone authed the card just to verify funds are available - like at a hotel on checkin) In Conan's original post, he talked about how if a charge doesn't seem to "take" when the merchant submits it, it may be submitted again. In that case, there are two temporary authorizations on that account. The original may show up shortly afterwards. It's kind of a glitch that can happen not due to anyone's incompetence, but due to technology that doesn't always work the way we would like it to. When the merchant completes the authorization, it releases one and replaces it with an actual charge. The other authorization will time out in about five business days, usually. If the customer calls, normally it can be just released as the bank or financial institution will see that it was obviously a mistake. So, Conan was correct in his assessment, and so were you. I think you just missed his original post on that scenario. I know this, because there are times that I take that call and have to release the second authorization. There are times when a temporary authorization will not automatically lift, usually at gas stations, where a customer calls with a temp auth for say $75 and an actual charge for the gas they actually purchased. It doesn't happen often, but it can happen.
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