DO NOT use SL to buy anything using your bank account, mine got cleared out

I meant his continued lack of answering is answer enough.

ah...ok. went right over my head haha.

Make that two heads.

ill explain for clarity!

in the SL transactions history it is normal, it is where my bank gets involved that has the oddity

Meaning you were charged from a Second Life/Linden Labs thing, but your L$ transactions was fine? Did you also check your account history, which covers all USD transactions?

Your SL transactions history is NORMAL?!?

So I am left to believe all this fuss is because LL accidentally (maybe) charged you twice for a *legit* purchase you made??? Any possibility you double-clicked a button shoulda been a single click?

Did the money in fact come OUT of your bank twice, or is the first trans INSF and the second entry a rebill? When I've overdrawn before the line item still exists but the money never actually goes anywhere. (my bank anyway says debit JohnDoe $-1.00 then the next line says INSF reversal $+1.00 in those cases, thus the balance doesn't actually change, cept for the fee).

Did either/both transactions actually "stick"? Sometimes the "available" balance will drop like a rock, but the actual balance does not. If the charge is not confirmed (3days?) it comes back like it never happened.

I'm British, but I'm not stupid enough to think swearing at customer service people is going to help.

It seems pretty clear to me, Chaos says his transaction history is normal, that implies that he accepts that he bought something, presumably L$, and was properly charged for it, but that the transaction went through his bank twice. Could be several explanations - first debit bounced because he was broke - although most British banks would then show a credit for the refused amount as well as showing the charge for it - could be LL accidentally charged him twice, accidentally rather than deliberately as Chaos has clearly implied, which is probably actionable defamation and could cost him a damn sight more than he's already lost - or the bank could have screwed up and debited him twice. No way of knowing at this point which it is.

One thing that is clear is that LL's habit of billing under different names doesn't help and sent many people off on a theory that it wasn't LL at all, although I have noticed a tendency for a lot of companies to appear inconsistently on British bank statements (I see a lot of people's bank statements through work).

There's something else that seems pretty clear - Chaos is very reluctant to pass on any details.

He started out by shouting, and then went very quiet. he was using the forum, but didn't post in this thread. Then he eventually posted a couple of snippets which amounted to nothing. He knows what happened, but doesn't want to say, because it doesn't match his first post. That's seems pretty clear.

hehe

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Katt Linden
Administrator

Join Date: Mar 2008
Posts: 2 <<<<<<<<<-----------------------------

I do recall, a few months ago, I had a 74 dollar charge on my account, which I knew should be taken out once, was taken out twice. This was on a Friday. I called the bank and asked them what is was? The bank had no idea and said it was "Second Life" and told me to to call back on Monday and they would check it out. On Monday I looked at the account and the second charge had just been rescinded and the correct balance was restored. Had it been a large amount, I'd be calling them too and telling them to F off. The bank had no idea why it had happened like that.


Maybe SL should change their name to SC.

So, he actually purchased over 300 GBP worth of L$ but is yelling about LL is robbing him...? *shakes head*

I do not want to know what he needs those Lindens for, really...

Ginko Bonds.

*splurts soft drink through nose*

The OP has multiple alts; we've established this in previous threads. Has the OP clarified anywhere in this TL: DR thread that he has definitely checked the transaction history of all his myriad accounts?

Why on Earth would your NI number be on your bank statement? There is absolutely no reason for it to be there. Banks don't even ask for that, so there is no reason for them to even know it, let alone print it on your bank statement.

Let's cut to the chase; the OP is a suspicious character, and it is no suprise that a thread started by him should be the first in months to recieve moderation. You're feeding us lies and half truths for some reason, and we either want answers or you should make a public apology to LL for all your faggotry.

I'm sorry I bumped this now.

The professional, businesslike part of me sternly points out that this statement was inappropriate.

Every other part of me is laughing hysterically.

DO you use a credit or debit card? If so, then that is normal. When you are billed to your credit/debit card an authorisation is created; that means your bank have given permission for the merchant to claim the funds and have allocated them ready. The merchant then have three days to claim the funds (to use the consumer it appears to be billed straight away though). Sometimes the acquiring bank screws up and reports the first authorisation as a decline; so the merchant naturally tries to bill the card again. They then successfully complete the 2nd authorisation and take their $74, but are not aware that the first was successful. This first authorisation simply expires when the merchant fails to complete it.

That is all normal and is not a result of any wrong doing or errors on LL's part.
Anyone who uses their credit card in hotels on a regular basis is likely to have experienced this; hotels often authorise an amount on a card when you check in, but then do not complete it so it drops off by the time you check out.

That is quite simply the way credit cards work and have worked for decades - nothing more sinister than that.

Aaaaand... cue trailer!

http://www.youtube.com/watch?v=NzlG28B-R8Y

A funds authorization can have a "packet loss" like any other inet transaction. In which case the merchant tries again in a few minutes. Yes the available balance gets wonky for a few days. But the unACKed trans will go away on it's own almost always. When I buy gasoline at the pump it plucks $50 from my available balance instantaneously, the actual amount doesn't come thru for a day or two. That was embarrassing one time my supermarket trans was denied because I bought gas on the way there. I knew my balance to the penny, and was within about $10 of it, but the gas station had already tagged my available.

Unfortunately packet loss, or even my accidental-double-click theory would show up within minutes of each other. The case at hand was a week in between. To me the only possibility is a rebill because the first trans was originally approved and later came back INSF. That happens in rare circumstances depending on how your bank handles checks.

I'm not letting this one die without a fight. OP needs to come back and provide some answers.

i would like to know if the bank resolved this issue...

I have heard of things like this happening, but almost always when someone has let someone else use their account. They use it to show a friend how great SL is, then they show a friend of theirs, who perhaps is not so trust-worthy, and before you know it your account is emptied out. Even sometimes letting someone see you login can be dangerous.

Incidentally UK banks are generally quite suspicious of SL because it has been the source of so much fraud. I had my credit card stopped a number of times because they saw SL transactions on it--when I was buying relatively small numbers of Lindens. I just had to phone up to confirm they were my transactions.

I just received a spam IM giving me a website to go to where I can enter my account name, password, and an email address where I will be sent a link to get L$25,000 free.

Nice.

Reported, of course, as spam. The site also looks very much like an 'official' SL site so I'm not surprised if people are dumb enough to enter in all the info (although the porn-site address URL about cute butts it redirects to should have been a clue to the vaguely conscious).

Really, I thought that a bunch of people already provided answers for him.

You thought wrong. Chaos is the only one with the answers for his behaviour, and he has yet to explain himself.