Advice on Sales!!

Anothr incident I had was in the mall at my club. I had two renters leave recently. Both simply packed their spaces and left with no word to either myself or my mall manager. There was one day left on one and one was overdue by 5 hours when i noticed them. I IMed both to comfirm their intentions were t leave the spot. However I was already a little miffed that they had not spoken to either myself or my mall manager, considering my mall manager checks in periodically etc to make sure things are ok. One did not even have the curtesy to respond.

Thoughthis can be dangerous when you also own the club, which folats 450 up and accidently deleted while meaning to delete a prim and you watch 30 female avies falling outof the sky (but you dont fall cos your on a beanbag) HAHAHAH

i think this is jsut the way some people leave a space. i wouldn't take it personal. i lose vendors occasionally, and most of the ones who have left did so in this manner. ce la vie.

LMAO OMG Eclectic! I've deleted my skybox before and found myself dropped in the sky, but how funny to imagine this scenario!!

When i left Eclectic i did not realise i had too contact you too let you know or i would have done, so i'm sorry if i upset you but i did not know that i was supposed to. Like 3Ring said alot of people do this, just one of those things and i was following what i thought was the norm.

*groans*

God don't get me started on sculpty's, i had a go at that a while ago. It was supposed too be a mushroom looked nothing like one to me lol.

It is on my blog, but here is the link -
http://www.youtube.com/watch?v=2y1AGK12tI8
I used Windows Movie Maker to get it done- and the music was added for me because I missed where to add it - but it looks pretty nice- I will do another one when I have enough new releases.

Meantime- last night I applied to be added to the Free*style group as a designer, so waiting on that. Today I sent invites to the peeps that had visited and or bought something of late. Also- a real world artist with an SL presence has consented to display his art in Talon Faire and we will be having a little soirée for him soon - hopefully this will be to our mutual benefit- one of his displays is already there but I will make a formal announcement when he is read. He is on display internationally in RL and has had different venues in SL.

i think this is just the way some people leave a space. i wouldn't take it personal. i lose vendors occasionally, and most of the ones who have left did so EXACTLY in this manner (no word, not g-bye, no nothing), including Rhaorth. ce la vie. it's not you, hon.

It wasnt so much i took it personally, it is just a put high value on communication. IT is one thing i value highly in RL and in SL. It really does not take a mintue to speak to someone. For me not taking the time to do this mainly leads me tothink in thisrespect... what if i had an issue with something i purchased? Would the creator find the time for me then ?

...but I was left feeling like...ummm...oh well.

LOL Amaranthim completely agree, was almost ready too pull out my hair when i started on that lol, so not going too be doing sculpty's for quite a while.

i think this is just the way some people leave a space. i wouldn't take it personal. i lose vendors occasionally, and most of the ones who have left did so EXACTLY in this manner (no word, not g-bye, no nothing), including Rhaorth. ce la vie. it's not you, hon.

Lots of the classes I attend now have a sculpty component and include the sculpty map as part of the class materials. I'm collecting a nice little group of them for future needs.

That's the only way I'm doing sculpties anytime soon (although I did take a great Level 1 NCI class on them so I have the general idea).

It wasnt so much i took it personally, it is just a put high value on communication. IT is one thing i value highly in RL and in SL. It really does not take a mintue to speak to someone. For me not taking the time to do this mainly leads me tothink in thisrespect... what if i had an issue with something i purchased? Would the creator find the time for me then ?

I have left a few spots due to different reason, mainly just no sales, I never have told them I just left when my time was up I never meant to be disrespectful or anything to tell you the truth it never even really crossed my mind to drop the owners a note, but now you got me thinking and I will do that from now on because it does take alot to market these malls and I guess it would be nice for them to get some kind of feed back from their tenants.

I have had two incidences of this not as the creator, but on the other side recently. One was actually at a freebie hunt where one of the deigners on the sim had set their box being used for the hunt for L100. May of my friends were caught out by this, none of us picking up on the 100L th box was set at. May would say suk it up. As did botht the sim own and creator the freebie box was placed in. This however left a bad taste in my mouth. They had advertised asomethign (a freebie hunt) we had come and were supporting them (by being on their sim, adding to traffic etc), and yet I was told to simply suck it up. No apology nothing.

Anothr incident I had was in the mall at my club. I had two renters leave recently. Both simply packed their spaces and left with no word to either myself or my mall manager. There was one day left on one and one was overdue by 5 hours when i noticed them. I IMed both to comfirm their intentions were t leave the spot. However I was already a little miffed that they had not spoken to either myself or my mall manager, considering my mall manager checks in periodically etc to make sure things are ok. One did not even have the curtesy to respond.

Both of these incidences left me feeling frustrated/annoyed/ a bit miffed at the store owners. In neither case was it entirely their fault, hwoever it made me realise on reflection that it is these sorts of little things which will make me decide to shop at one stoe or another if they both sell similar items. Why would i shop at the store where the shop owner on a previous occassion hasnt taken the time to communicate, or has brushed me off?

I guess the point of my ramblings is we need to be aware of how our comunication with our customers, and even socially comes across because this can affect our businesses. It is a little thing but it can have big impact

Totally agree .......I think that if you are receiving "Free" mall space....you certainly owe the courtesy of some communication with the mall owner....some feedback on how your sales are doing, or what kind of traffic you are receiving.....and you certainly owe a "thank you" when you leave....regardless of whether you sold anything or not.

Although it was "free" to you....it was not free to the mall owner....there are costs involved. The least one can do, is give them some feedback when they leave....so the mall owner knows if it was working or not....and can perhaps tweak things to offer a better package next time. And at the very least a "thank you."

Several comments the last few days on offering Unique items, and how important it is, in capturing market and sales.

I'm offering up a challenge to you all, to create the most Unique item you can come up with this week. Also, a reminder to Create. Some times I have to be challenged to do so.

You may have one in your head, which you've been wanting to do, and put off....you may have one that you don't have the skills to produce, so you will have to learn a new skill ....or you may not have one, at all....and have to brainstorm....or seek advice from your group members.

I'm challenging you.......one new Unique product by next Tuesday

ARGH!!!! I had a nice post all done up and hit the wrong button and deleted it! GRR

ok less long but still same points LOL

what free mall space? I think E meant a freebie hunt that had the boxes marked for sale at 100L each
(mistakes happen, but because they said suck it up, that is no mistake)

And E's mall spaces are not free spaces, I just rented one of the empty ones from her hehe (so to those who left those spaces, THANK YOU! I was on the waiting list hehe)

I never knew that mall owners want or expect the renters to contact them if they decide to leave a space, it is nice to know that (maybe include it in the mall notecard that is usually in the rental box, just a simple,

Dear Valued Customer;
If you decide to vacate your rental space please let us know as soon as possible, also, if you would be so kind as to let us know the reason that you no longer desire to rent with us, we would appreciate it. We value our renters and strive to make your rental experience with us enjoyable and profitable. If there is anything we can do to assist you please do not hesitate to ask.

Sincerely
The Management

(anyone feel free to use the above clip, rip it apart, reword, it etc, you get the idea.)

Now that I know how mall owners feel I will be sure to keep in touch and let them know of my experience.

my favorite mall has closed and I miss it! Always had sales there, then one day, poof gone
(Tillers Mall, not sure if anyone heard of it)

Rhaorth....I ventured off the track a little....if you're paying for a mall space, maybe it's ok to just pack up and leave without word.....but what I wanted to add was for goodness sake....if it was given to you free.....then you DEFINITELY need to send a thank you upon leaving.....and some thank you's while staying, every now and then, too. People who are offering these up give a great service to those starting out, as a way to test their store ideas before taking a huge plunge.

It's just a good example of a form of business courtesy.....there are many.

Other courtesies......Amaranthim and I were talking last night about "thank you's"....and sending those to the people who have purchased from you....how important it is. One of my examples was the furniture stores that I have frequented for 2 years....some times spending as much as 20k worth of L's a week in each store.....only once did I receive a "thank you"....and that was from a gal starting out, who only had about 20 items.....but you can be darn sure I went back and bought more from her.

Speaking of "non respect", for me, I really don't like how many and many mall owner send notecard to shop owners without asking if I want it (on avaerage 3 to 4 a day !) Most of the time, that's the same BS notecard saying "I love your clothes, please look at my mall for renting". lol ... one time, I 've asking to the mall owner which clothes he loves in my collection ..he never replied ...