Advice on Sales!!

amar when you set a sale prim - sign, box, whatever - for sale all you have to do is down at the bottom in the edit menu, the third radio button is "contents" next to "original" and "copy." If you click "contents" then each time you make a sale, only what is inside the box is sold as a copy. The original contents stay in the box. The buyer gets the item in the inventory and NOT a box with the item inside....this is SOOO much easier for buyers than unpacking all those dang boxes.

I use a giftcard system (which I will be discontinuing in favor of the metacard) and I know that with those you need to have the item boxed (metacard doesn't need them box as far as I know, but to enable the gift option on the metacard system, it needs to be a single item, ie a box) If I remember correctly

same with a lot of the vendors you need to have stuff boxed

but why not just use the open option, and copy to inventory when you rez the box?

I suppose it is handy for newbs though, just rez and click

oh will those scripts work if the item is attached? THAT would be a nice use, I hate being a no build store, can not rez package to open it, so I attach, then have to create the folder, and drag stuff from it in edit mode

If the script works even when the item is attached to the avatar, then that would be handy for store owners to put in the box, for no build stores

what about dollarbie items, do you send a thank you to those who purchase your 1L items?

IF so, then I would be sending a lot of Thank you's hehe

Edited to add: If I were to send out a thank you to those who only purchased dollarbie items, that would be almost 50 people in the past 4 days (ever since E sent out that notice to the freebie group that was mentioned earlier)
That would be about 50 people to look up

Now imagine if that were 500 customers, or even 50 non dollarbie, but higher priced items customers, per day even...

The dollarbie items are popular, ever since I put the notice out to the freebie group, WOW, seriously going to revamp all my prices, I never realized....
(not putting everything at 1L heh, but might be adding a few more to the dollarbie wall soon)

I think the thank you thing is nice, and thoughtful, but, what happens when most of your day is spent sending out thank you's and not getting the rest of your stuff done? then your business starts to slide...

yes of course ..but it's SOOO much easy for the creator to keep all boxed in the inventory and it's very helpfull to avoid to mix all the items.

I had not been aware of that Jojo- I had a noob I had to help explain how to unpack things and then she left boxes scattered about the store- so that would be helpful

On other subject- this link was just posted elsewhere- I had not heard of it- I looked on the site but could not figure it out- any one know how to get listed with them?

http://planet.worldofsl.com/

The creator would still have the boxed item. I sell my furniture sets this way, no problem. I box the item, label it, take a copy of the box, and then when I rez a copy it on the floor and set it for sale, I just check sell contents rather than sell copy.

(I drop the same boxes from my inventory into my Slex and On Rez vendors too).

Am I missing something? I don't see how that is any different for the creator.

Saku to set it to give only contents is a function of setting the item for sale...this doesnt impact the creator in any way...they can still keep items grouped and boxed as they like. This also deposits all the items to the buyer in a folder if there is more than one item in the box.

Yes exactly, each day, it takes from 30 min to 1 hour to transfer all my dayly sales to my Excel worsheet (one of the tools I use to manage all the shops I have)...after that, sorry, but a bit fed up with consulting my transaction history.
And also. my SL time is very short, so all th rest of my time is creating new stuff ...or sleeping on my keyboard between F10 and F12 ..lol

Rhaorth....I don't have any of those items. I haven't decided yet, whether to pursue the freebie crowd. I think I would rather spend my energy on other things.....particularly working the group. I think that most of my items will be purchased by people who are doing other things, rather then running around to freebie shops....and I really don't want to promote a freebie center in the store. I would rather just give things away to the people I know will shop and spend money.

As far as not having time to say "thank you"....I apply the same in RL marketing. That should be at the top of your list. If you have to leave another activity out....then do. It's always been the single most important profit generating activity. No Question. I'm sure the same applies in SL....since we are bringing the same human feelings in here.

Yes, for furniture it's ok ... but I,m not able to reez a shirt or pants and sell it as a copy

Saku- you rez the box that contains the items- you just change the option in the drop down is what Jojo was explaining

ok ..let's go with an example.

You have 25-30 shops all around SL ... You have created til now around 50-60 outfits. You want to update all your shops with your new creation. beacuse customers desserve it. For the shop owner/creator, it's really more easy to set the new outfit in a box and go in each shop, transfer the box in prim and put the correct texture then leave to the next shop. Just my point of view.

I just started using the transactions in excel, I figured it was time I started being more active on that side of it too, so I can get an idea of who are repeat customers and such

(that would be when I would send out something special, when I see the same name come up week after week, a loyal customer)

sadly until now, I have not been tracking that, but after seeing all the comments in this thread I have realized how important it is to keep track of that (and being SL only keeps one month of transaction history, it will be nice to start having records for previous months too)

Then you would spend your energy on 500 One L customers. I would rather spend energy on turning a 100L regular customer into a 500L regular customer....by offering better service....better products.....more items to choose from....more beautiful displays....than spending my day packing freebie boxes and seeing 1L purchases cloud my transaction history. I have time for Thank Yous....if I don't spend all day running after 1L purchases.

I don't miss the 50 people you all got in traffic from the freebie business yesterday. Today....I watched 2 separate people on the map....browse the shop for almost half an hour. And they purchased the whole time during that time frame. I'm not so sure that they would have stayed.....if freebie shoppers were dropping out of the sky right and left. But....I still may try it.....just debating the concept right now.

I just had a very nice chat with someone who gave me awesome suggestions on the sectional I sent out last night....that time spent, was more productive to me, then filling up a freebie box.

when I had multiple stores rented out, that is exactly how I rotated my stuff, no messing with having to find the stuff in a folder then drag it all to the sales prim, just exchange the boxes add new texture (and price if needed)
that also meant I did not have to stay in the group, as I would not be rezzing new stuff, just working with stuff already rezzed

I will say it is nice to be able to have the stuff sent to a folder when I purchase something, but I also do not mind rezzing and clicking open, and copy to inventory, one extra step or two is not gonna ruin my day

maybe the difference is in the fact that you sell furniture and sell mainly clothing

I am just saying, if you do the thank you for one, then it should be equal to all. That's all
maybe the thank you on a personal level works for your store and situation, but I don't think it would work for me
It is not that I do not appreciate the customer, I do, very much so, and would love to thank each and every one of them, be they 1L purchase or 1000L purchase, but I just do not have the time. I think my customers would rather I be creating new things for them to get and enjoy, than trying to thank them all
(of course if I happen to be there and they make a purchase and we are chatting I will say thank you) that is just the nice and polite thing to do

I really do think it is the difference in the types of things we sell
and yes freebie groups work for me, the 300L in 1L items I sold means 300 items of mine are now out there, circulating, being seen, free advertising, heck I got paid to advertise them
also it is 300L I would not have had otherwise, my sales have been dismal, I did not realize how bad till I downloaded the transaction history, with some days have 0 sales
It was nice to see all those 1L sales clouding up my transaction history.

Later when I have time, I am gonna go into excel and see just how many of the 1L were sold throughout the month, I might get a bit of a surprise

I still believe it is better to sell 300 of the 1L items then 0 of the 300L items (or any numbers you want to plug in there)

you now say regular customers, whereas before you pretty much implied all customers.

What deems someone a regular customer?

And giving better service, better products and such is one of the reasons I am in this thread. To learn, to better my store, better my product, better my service, and better myself.

If I had purchased a gown in your store....and you had said "Thank You"....I would come back to your store first, the next time I purchase a gown. Doesn't matter what the item is. Miles sent a "Thank You" for something as simple as a gift card....so as of now....I have no need to go to another gift card store.

Amaranthim said "Thank You"....and my next gown purchase will be at her store.

I did not say it would be better to make 500 One L sales than Zero 500L sale..... I said it would be more productive to make One 500L sale....rather than chasing 500 single L sales.

But I know very little about SL marketing. I'm simply starting to apply what I learned in RL marketing over the years....and I have a hunch it is a tad similar.....it appears so, in the very short time I have been testing it. You said yourself, that your "sales were dismal".....

True. I've always boxed items before they go into my sales ads, but I just thought I'd send out the scripts in case people wanted them.

So... any input on World of Sl link from earlier? Looks pretty active- anyone heard of them?

heard of them, no idea how to get into the feed

sounds like you have RL experience in marketing, so you have one up on me
as I have zro experience in both, RL and SL marketing

I may try the thank you thing, no harm in trying right?

So, you just im them and say

Thank you for the purchase at *insert store name here* it is much appreciated.

Putting things into practice .. had my first sale in what seems like forever this morning and I didn't even notce .. Just sent a personal Thank you to the customer and It felt good!!

This for me has become one of the first places I check everyday now. I just wish i had something helpful to contibute to you all

And I may try the freebie thing. No harm in trying.

I am getting a kick out of all the freebie offers, since joining a group, last night....and if I drive all the way over there to get a freebie....I'll shop, too. So there's one person who will spend some money.

I just say "thank you for the purchase....I'm sending over a group invite for you...."....keep it simple. They usually say "thank you" back. Some times there is a conversation....which is even better.....you're talking to your customer.

well my group is the subscribe o matic so not group invite forthcoming heh

I am working on a tshirt though, that says shop till you drop on it, that I am gonna hand out as a thank you to purchases over a specific amount (not disclosing the amount hehe)

kinda like an unexpected bonus gift hehe
Nissa reporting back with what worked for you and what did not is helpful, one doesn't need to come up with ideas to be helpful, testing ideas already given and then giving feedback is very helpful (at least to me it is)

WOW, I just set up at E's mall, and already got a sale there!! first time in any mall that I got a sale that quickly, no wonder there is a waiting list LOL

(either I got lucky, or the folks that come to her club, also shop at her mall, either or, I am happy)