Should LL Participate in Resident Abuse?
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Enabran Templar
Capitalist Pig
Join date: 26 Aug 2004
Posts: 4,506
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12-16-2005 09:02
From: Dianne Mechanique I am coming up on one year in the game and have posted in the forums for the majority of that time and I did not "know about it." No one ever gave me the secret wink, nod or whatever it takes or pointed me in the direction of this list. Yeah. Here's the secret wink.From: Adam Zaius This is the obligatory notice that a secondlife IRC channel exists on EFnet (IRC stands for internet relay chat, and essentially is just that.) - The channel is #secondlife, and is located on irc.efnet.net You can use a few ways to connect; the best method generally is downloading a client onto your computer, there are a few availible, I've listed them below. Another popular option is to connect via the web. You can use http://chat.efnet.org to connect in from a webbrowser. Popular IRC clients: XChat - www.xchat.org (Windows, Mac & Linux) mIRC - www.mirc.co.uk (Windows) You can also use GAIM or Trillian to connect in. There's usually about 50 or so people at any one time (downtime tends to attract a few more) , including a few resident lindens. -Adam That was posted in March.
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From: Hiro Pendragon Furthermore, as Second Life goes to the Metaverse, and this becomes an open platform, Linden Lab risks lawsuit in court and [attachment culling] will, I repeat WILL be reverse in court. Second Life Forums: Who needs Reason when you can use bold tags?
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Lordfly Digeridoo
Prim Orchestrator
Join date: 21 Jul 2003
Posts: 3,628
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12-16-2005 09:03
From: Dianne Mechanique This is really hard for me in that I find myself agreeing with blaze Spinaker and Newfie Pendragon, and emphatically dissagreeing with people like Aimee, FLip, Lordfly and all the other FIC types, but this is just wrong. You people are so flattered by all the attention that you just dont see what little Linden attention whores you have become.
Sure, anyone can join if they know about it and then if they fit themselves into the little "in-crowd" this seems to be. I am coming up on one year in the game and have posted in the forums for the majority of that time and I did not "know about it." No one ever gave me the secret wink, nod or whatever it takes or pointed me in the direction of this list.
WTF. This thread is turning into the absurd. Anyone can email Philip Linden IF THEY KNOW HIS EMAIL ADDRESS, and if they can fit themselves into an email client to bang out a coherent reply. I am coming up on 3 years of being a resident of SL and I've never been sent Philip's Email address. Perhaps because it's a google search away. So is IRC. So what's the problem? It's not a secret club. All you have to do is ask around. "hey, is there a place where a bunch of people that sometimes play SL get together and chat about it?" "why yes, there is, and here's how you get to it." There's no winking, no sexual favors, no FIC favoritism. If you can't be bothered to ask questions, no one can be bothered to answer you. And you know, another thing. I'm really getting sick of being lumped into this FIC oligarchy bullshit. I have no connections to the Lindens, I'm not in any special groups that dictate SL policy, I'm not even in any prestigious design groups. I am well known and (allegedly) listened to on my own merits, not on who I brown nose to, thanks very much. I'm an FIC of one, if anything. I'd appreciate it if people would drop the whole FIC moniker from my name, thanks.
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Enabran Templar
Capitalist Pig
Join date: 26 Aug 2004
Posts: 4,506
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12-16-2005 09:03
From: Cocoanut Koala NO presence. NONE. Am I making myself clear on that? NONE. NEVER. Ooh! I can just taste that righteous indignation. edit: It's a pretty stupid remark, btw. Lindens should cut themselves off from their community? Please.
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From: Hiro Pendragon Furthermore, as Second Life goes to the Metaverse, and this becomes an open platform, Linden Lab risks lawsuit in court and [attachment culling] will, I repeat WILL be reverse in court. Second Life Forums: Who needs Reason when you can use bold tags?
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Surreal Farber
Cat Herder
Join date: 5 Feb 2004
Posts: 2,059
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12-16-2005 09:05
From: Cocoanut Koala Let me stop reading this thread here to say - unbefrickinlievable. Understand now, everyone, I don't think the Lindens are bad people in any way whatsoever. I think they are absolutely terrific, nearly all of them! I think they have our best interests at heart, want us to have fun, and all of that sort of thing. They would be lovely guests at dinner and fine folks to know. I have enjoyed all my interactions with them, and they are just great people. All of that. With me so far? But - they are also completely corrupt. This channel you speak of in this thread is just another example. They are corrupt through and through, to an almost hopeless degree. Corrupt. Now, before you get excited (or Jeska, or any Linden reading this, if any do), let me say it is possible to be totally corrupt while still being completely NON-evil. How? Through complete and total ignorance of how easily a laissez-faire policy can grow into corruption. And through shirking their duties as leaders of a world, with the responsibilities thereof to EACH AND EVERY RESIDENT. We are long past the stage of 4k players with a few who hang out together with the Lindens. The Lindens should have NO presence in any resident endeavor that either (a) bans other residents or (b) bashes other players. NO presence. NONE. Am I making myself clear on that? NONE. NEVER. If you fear that something wonderful will be lost adopting a new (reasonable) policy like this, you are wrong. There still remain dozens of ways to contact Lindens. Dozens of ways to interact with Lindens. Nothing in the way of accessibility will be lost. But with 90k+ players, you simply can't go on meeting with a few in a special place, when that few are able to ban others. You can't go on holding special pow-wows to have privileged talks with some residents, while those same residents can ban others. And it simply isn't possible to get around to everyone's private IRC and spend equal amounts of time there. The Lindens have got to stop turning a blind eye to the goings-on of their populace. They have a HUGE populace, and they owe it to each and every one of us to be fair and impartial. If they want a chat channel to talk with people on, they should make their own. If they already have their own, they should stick to it. They should never, ever, ever in a million years, be associated with any resident endeavor that is not open to all. Why not? Because, much as we may not want to admit this, they are NOT one of us. They are Lindens. They need to recognize that and accept that responsibility. coco I guess I have to stop meeting with that Linden alt for wild weekends of sex and booze?
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Surreal
Phobos 3d Design - putting the hot in psychotic since 2004
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Jim Lumiere
Registered User
Join date: 24 May 2004
Posts: 474
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12-16-2005 09:05
From: Belaya Statosky Just as much as we get to decide who can't annoy and troll everyone else in that channel. The Linden presence is minimal at best and honestly they can leave and it won't really effect a thing. This also isn't the only channel that Lindens are in, either, but god forbid Hank mention #teensl and the like, because he really just wants to focus on attacking certain people under the guise of false concern. Also, for the record, Blaze has been in the IRC channel and been able to speak for quite some time. however he never really said much of anything. There's no 'permission' being granted. You show up and talk. If someone is causing a problem, they're removed. To date, there's only been five people in two years who are on the permanent ban lists -- which is rather low for a channel of that size, for those not familiar with IRC. Two people have come back after being banned after correcting their abusive behavior. This current problem was a final straw over someone repeatedly abusing everyone and now they want to whip you and others up into thinking there's a conspiracy because he thinks it'll somehow hurt that channel backl, even if he has to violate the TOS to do so by linking off-site to name names. The reality of the situation is that the Linden presence, while nice to have more people to speak to, are not required. I think the most the Linden presence has ever really given beyond idle chatter is they may announce the grid is up or they'll verify a bug. Which really isn't any different than many game related channels I've been in where the company would be present from time to time (This isn't the first nor last, contrary to Dianne's tirade). It's also been no secret where this channel has been located, since it's been mentioned here a good handful of times. This isn't like some secret cabal that we're hiding. Feel free to search for 'IRC' here. It's also linked to elsewhere, if I'm not mistaken. If they wish to set up their own channel, that's also fine, like anyone else can -- and have. From my understanding someone set up their own IRC network just for SL and likely have other TG Lindens there, like they were on #teensl and the like. If they choose to leave entirely, that's also fine -- None of this is going to change Hank being allowed to come back and abuse people, which is what triggered this whole vindictive handwaving and rabble rousing. If ya'll still think this is a terrible crime, then there's really nothing I or anyone else can say to that. The Lindens will stay or go as they please and that channel will continue to run no matter that outcome and you can drop by if you'd like. So, the answer is "Yes, there is a gatekeeper."
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Hank Ramos
Lifetime Scripter
Join date: 15 Nov 2003
Posts: 2,328
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12-16-2005 09:06
From: Lordfly Digeridoo WTF. This thread is turning into the absurd.
Anyone can email Philip Linden IF THEY KNOW HIS EMAIL ADDRESS, and if they can fit themselves into an email client to bang out a coherent reply. I am coming up on 3 years of being a resident of SL and I've never been sent Philip's Email address. Perhaps because it's a google search away.
So is IRC. So what's the problem? It's not a secret club. All you have to do is ask around. "hey, is there a place where a bunch of people that sometimes play SL get together and chat about it?" "why yes, there is, and here's how you get to it."
There's no winking, no sexual favors, no FIC favoritism. If you can't be bothered to ask questions, no one can be bothered to answer you.
And you know, another thing. I'm really getting sick of being lumped into this FIC oligarchy bullshit. I have no connections to the Lindens, I'm not in any special groups that dictate SL policy, I'm not even in any prestigious design groups. I am well known and (allegedly) listened to on my own merits, not on who I brown nose to, thanks very much.
I'm an FIC of one, if anything. I'd appreciate it if people would drop the whole FIC moniker from my name, thanks. Now, don't take this wrong Lordly, it's only meant in jest, but... 
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Enabran Templar
Capitalist Pig
Join date: 26 Aug 2004
Posts: 4,506
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12-16-2005 09:06
From: Jim Lumiere So, the answer is "Yes, there is a gatekeeper." Nope, the answer is that you can be kicked out of you're a dick. And if you need to chat with the Lindens, you still have innumerable means of doing so.
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From: Hiro Pendragon Furthermore, as Second Life goes to the Metaverse, and this becomes an open platform, Linden Lab risks lawsuit in court and [attachment culling] will, I repeat WILL be reverse in court. Second Life Forums: Who needs Reason when you can use bold tags?
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Margaret Mfume
I.C.
Join date: 30 Dec 2004
Posts: 2,492
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12-16-2005 09:07
From: Jim Lumiere So, the answer is "Yes, there is a gatekeeper." Yes, Jim.
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Taco Rubio
also quite creepy
Join date: 15 Feb 2004
Posts: 3,349
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12-16-2005 09:09
From: Surreal Farber I guess I have to stop meeting with that Linden alt for wild weekends of sex and booze? Crap, I thought it'd end when you figured out I wasn't really a Linden Alt, I didn't predict this ending at all 
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Belaya Statosky
Information Retrieval
Join date: 3 Jun 2004
Posts: 552
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12-16-2005 09:10
From: Jim Lumiere So, the answer is "Yes, there is a gatekeeper." Oh yeah, totally. We ban people for using vowels, too. Every day of the week is a different vowel you're forbidden from typing, because we find vowels offend Lindens and thus must keep them to a minimum. Only those who have fasted for three months and meditated properly are allowed to use 'y'.
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Dianne Mechanique
Back from the Dead
Join date: 28 Mar 2005
Posts: 2,648
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12-16-2005 09:12
From: FlipperPA Peregrine Its funny you bring up ExxonMobil, as they are actually a customer of my RL company. The behavior you describe exists, and its up to ExxonMobil to decide at what level they allow their employees the freedom to interact with clients, vendors and customers. There's no hidden agenda, but fostering relationships on a personal level with clients and / or customers is always a good way to build efficiencies into any business model. The same holds true here.
And let's just say it: a major attraction of the #secondlife channel isn't the Lindens at all, its a place where hard-core geeks can speak in hard-core geek techno-babble and not get stared at like we're speaking Swahili. Some people really hate that.
Why is this not unethical behavior? I believe the Lindens *should* encourage their employees to interact with their customers in any way they can, using any communication channels available. Keeping their finger on the pulse of the different subcultures of SL is crucial to its long term success. ANYONE - even people without SL account - can join the channel. Any bannings in that channel happen far, far less frequently than in Second Life or the forums. People are only banned (all five of them) when they cause severe disruption to the channel.
From the reaction of some in this thread, you would think that the #secondlife IRC channel is the only way to contact a Linden. This is far from the case. Its merely one medium. Let me list some others:
- email (philip@lindenlab.com) - these forums (specifically Hotline to Linden) - SLUniverse (its well known the Lindens peruse Snapzilla and SLU) - telephone (toll free numbers on three continents) - town halls - instant messages in-world (Find -> People -> Linden -> Search -> IM) - chat in-world (The Welcome Area, Ambleside) - in person
There's eight additional ways just off the top of my head. If Lindens were unable to be contacted, as is the case with many MMOGs, in any way... and they started hanging in the IRC channel? Then I'd agree with you. Unfortunately, I think this is just someone with sour grapes.
Why don't you hop on the channel? Its really quite friendly and I've gotten great help there when I've had tech questions in the past. I've made some very good friends there.
Regards,
-Flip Thank you for the long and thougth out response Flip. I have to disagree though. To me this is unethical behaviour. Whether or not any favoritism actaully happens, it is unethical for a corporate entity to engage in this sort of thing. The appearance is, that this is an FIC group with access to the Lindens. That appearance alone is enough for LL to be worried about. It makes me so mad I can hardly think straight this morning! I am wise enough to know that perhaps *because* I am mad, I will calm down a bit and see it differently later. However I find this so outrageous that I don't think I will ever condone it. I might step down from "outraged," to " "just really mad," (after I calm down), but I can't see me making it all the way to "this is okay behaviour." Obviously part of my anger is just being here so long and not knowing about it, but that is partly why ethical guidelines exist, to guard against these kinds of perceptions whether they are right or wrong. Corprate communications to clients should all be above board and *all* clients should be aware of the ways in which they can contact employees. Perhaps this is partly due to LL's horrible communication skills, but I doubt one person out of a thousand Second Life residents is aware of some of those ways in which to contact a Linden that you listed, and I doubt anyone outside of the FIC on this forum knows anything about this chat group. That fact alone means they should not be on it. If this *was* Exxon, on the front page of their web site they would have a notice that stated all the ways in which the clients could contact the corporation. On another page they would have a list of all the employees of said corporation and their ocntact information. I have coded these pages myself at times, but I dont see anything like taht at LL. If one stumbled across an Exon employee on a private list, said employee would *not* be listing him/herself as an Exxon employee nor speaking for the company. It would be that employees responsibility to seperate themselves from the company either by hiding the fact that they work for Exxon or by clearly stating it and then refusing to get drawn in to conversations that deal with Exxon as a company. This does not seem to be the case here. While acknowledging the personalities involved in the Hank vs. Cienna debate and that there is a lot of bad blood there, I also know that Hank is not a liar, depite any emotional baggage or exaggerations that might be happening there. Therefore I believe his interpretation of this channel as a place where Lindens come to: - share information that they would not share in other places - ask questions of the select group of residents there - float ideas for future releases. None of that is strictly ethical behaviour in that it's a private run place that the majority of residents have *effectively* no access to.
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Jim Lumiere
Registered User
Join date: 24 May 2004
Posts: 474
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12-16-2005 09:14
From: Lordfly Digeridoo ... Anyone can email Philip Linden IF THEY KNOW HIS EMAIL ADDRESS, and if they can fit themselves into an email client to bang out a coherent reply. I am coming up on 3 years of being a resident of SL and I've never been sent Philip's Email address. Perhaps because it's a google search away. ... You are completely missing the point that it is one thing to send an email ... and a radically different thing to actually get a response. I remember discussions in these forums about the lack of response to email sent to a wide variety of people at LL, on a wide variety of topics. Saying that the email address is readily available and that anyone can send an email is a complete red herring. Are you saying that all of your email to LL gets more than an automated response? I find that very interesting. And telling.
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Belaya Statosky
Information Retrieval
Join date: 3 Jun 2004
Posts: 552
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12-16-2005 09:16
From: Dianne Mechanique Therefore I believe his interpretation of this channel as a place where Lindens come to:
- share information that they would not share in other places - ask questions of the select group of residents there - float ideas for future releases.
None of that is strictly ethical behaviour in that it's a private run place that the majority of residents have *effectively* no access to. I believe that Cienna isn't a liar, therefor every Tuesday is Free Taco Tuesday.
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Jim Lumiere
Registered User
Join date: 24 May 2004
Posts: 474
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12-16-2005 09:16
From: Belaya Statosky Oh yeah, totally. We ban people for using vowels, too. Every day of the week is a different vowel you're forbidden from typing, because we find vowels offend Lindens and thus must keep them to a minimum. Only those who have fasted for three months and meditated properly are allowed to use 'y'. This is an excellent tactic ... to resort to derision and comedy in order to distract people from the real discussion. /clap
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Jake Reitveld
Emperor of Second Life
Join date: 9 Mar 2005
Posts: 2,690
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12-16-2005 09:18
I often wonder why it is that lindens seem to be available regulary in IRC and in other extra-game forums, but never seem to be online.
I often wonder why, if there is supposed to be a huge advantage in 3-d web browsing over 2-d web browsing, many residents use the tradition web to shop and not the nifty 3-d store. I also wonder why, if SL is suppose to be a 3-d improvement to the internet, we arell waiting with baited breath for Web on a prim? Seems to be despite is vaunted platform nature, we act towards sl just like it was any other game, until the value of the linden is challenged, then it is a platform.
Of course if LL is a game, why is it I saw more lindens playing battlefield2 than loged inot second life?
I'm not really taking any position on the lindens in IRC, but it seems to me that a lot of people, lindens included. Have much more interest in dealing with drama outside SL, than spending time in SL. Just a thing that makes me go hmmmm.
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Dianne Mechanique
Back from the Dead
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12-16-2005 09:19
From: FlipperPA Peregrine I don't understand how people can continue to call this, "a select group of favored clients". Anyone with a web browser and an Internet connection - minus the five banned people, four of whom are banned from SL - can access the channel at any time. Here are a few ways: - Download an IRC client - Use the web chat interface at SLUniverse: http://www.sluniverse.com/chat.html- Use the EFnet web chat interface: http://chat.efnet.org/irc.cgi?adv=1Pretty much everyone is welcome, and we encourage people to stop by! It is also completely untrue that Cienna has to give "permission" to people to talk to the Lindens. Try it. Log in to the channel right now, and say hello, and you'll see. You can just log in, and start chatting away.Regards, -Flip Well, change that to "what is *effectively* or *apparently* a select group of favoured clients" then. Same difference to me. If it looks like FIC, sounds like FIC and smells like FIC, it doesn't matter if it is or isn't FIC, because everyone is going to see it that way anyway. At the very least where is the Linden announcement on their web site of the fact that if you are really geeky and like IRC, you can talk to Lindens on this channel about serious game related issues?
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Margaret Mfume
I.C.
Join date: 30 Dec 2004
Posts: 2,492
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12-16-2005 09:19
From: Jim Lumiere This is an excellent tactic ... to resort to derision and comedy in order to distract people from the real discussion. /clap Recipes and responses to Cocoa's posts take up a lot of room, too! 
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blaze Spinnaker
1/2 Serious
Join date: 12 Aug 2004
Posts: 5,898
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12-16-2005 09:21
From: Jake Reitveld I often wonder why it is that lindens seem to be available regulary in IRC and in other extra-game forums, but never seem to be online.
I often wonder why, if there is supposed to be a huge advantage in 3-d web browsing over 2-d web browsing, many residents use the tradition web to shop and not the nifty 3-d store. I also wonder why, if SL is suppose to be a 3-d improvement to the internet, we arell waiting with baited breath for Web on a prim? Seems to be despite is vaunted platform nature, we act towards sl just like it was any other game, until the value of the linden is challenged, then it is a platform.
Of course if LL is a game, why is it I saw more lindens playing battlefield2 than loged inot second life?
I'm not really taking any position on the lindens in IRC, but it seems to me that a lot of people, lindens included. Have much more interest in dealing with drama outside SL, than spending time in SL. Just a thing that makes me go hmmmm. Worth quoting. I think LL should be eating their own dog food. Their usage of IRC is a huge sign of a lack of confidence in the platform they have created.
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Taken from The last paragraph on pg. 16 of Cory Ondrejka's paper " Changing Realities: User Creation, Communication, and Innovation in Digital Worlds : " User-created content takes the idea of leveraging player opinions a step further by allowing them to effectively prototype new ideas and features. Developers can then measure which new concepts most improve the products and incorporate them into the game in future patches."
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Surreal Farber
Cat Herder
Join date: 5 Feb 2004
Posts: 2,059
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12-16-2005 09:24
From: Dianne Mechanique None of that is strictly ethical behaviour in that it's a private run place that the majority of residents have *effectively* no access to.[/QUOTE
I've been there and I suck at all things geek. I saw the listing many months ago in some forum thread and went and checked it out a couple of times. Does that make me FIC? I doubt it. Maybe a Linden wandered through... it wasn't memorable if so.
How about giving it a try before evaluating on heresay.
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Surreal
Phobos 3d Design - putting the hot in psychotic since 2004
Come see our whole line of clothing, animations and accessories in Chaos (37, 198, 43)
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Dianne Mechanique
Back from the Dead
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12-16-2005 09:25
From: Belaya Statosky Search for 'IRC' here. There's several threads discussing it. There's also links around to it. It was never hidden. Also, Prokofy was in the IRC channel, so they knew about it as well. I have nothing to do with Prok and we hardly speak. I dont care about Hanks issue with Cienna, or Plastic Schmuck, or who was banned from the list or why, or any of that stuff. I care about this being an *apparently* and to all intents and purposes, "in crowd" of people with direct access to Lindens that virtually no one else knew about, and I care about eithical corporate behaviour. Something being "not hidden" is not the same as it being a publicly known way to contact Linden employees. I am sure there are threads here on everything from poop to potatoes but I don't habitualy search for those terms.
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Surreal Farber
Cat Herder
Join date: 5 Feb 2004
Posts: 2,059
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12-16-2005 09:27
From: blaze Spinnaker Worth quoting.
I think LL should be eating their own dog food.
Their usage of IRC is a huge sign of a lack of confidence in the platform they have created. The Linden's use of the web to host the forums is a huge sign of a lack of confidence in the platform they have created.
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Surreal
Phobos 3d Design - putting the hot in psychotic since 2004
Come see our whole line of clothing, animations and accessories in Chaos (37, 198, 43)
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Dianne Mechanique
Back from the Dead
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12-16-2005 09:28
From: Enabran Templar Yeah. Here's the secret wink.That was posted in March. Well I guess if one read every single post on the forum regardless of interest then one *might* konw about that. One still would not know that this was a way to get the ear of a Linden though would they? Anyway... after a thousand word or so on the topic, some of us have to work this morning. 
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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12-16-2005 09:30
If Linden Lab started up their own IRC channel, it would be a broadly viewable part of "the Service", and hence the chat would have to conform to PG standards.
Wouldn't have quite the same flavor as #secondlife.
Also, the company probably doesn't want to encourage new users who may not have used a flexible, full featured chat program like most IRC clients would be because it points out the extreme crudeness of the chat system within Second Life.
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.
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Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
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12-16-2005 09:30
From: Enabran Templar Ooh! I can just taste that righteous indignation. edit: It's a pretty stupid remark, btw. Lindens should cut themselves off from their community? Please. You want to talk about stupid remarks, the one you made above takes the cake. I can just TASTE the stupidity. No one ever said the Lindens should cut themselves off from their community besides YOU. This IRC channel is NOT THEIR COMMUNITY. coco
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Dyne Talamasca
Noneuclidean Love Polygon
Join date: 9 Oct 2005
Posts: 436
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12-16-2005 09:32
It's pretty easy to find reasons why a company shouldn't be engaging in some activity. I already know where that leads in this context: they soon won't participate in anything, their communication/interaction becomes distant and uninteresting, people accuse them of being out of touch (not that people here are shy about that), and eventually, they really will be.
So I'm more interested in seeing what happens when they don't spend too much time worrying about this sort of thing. I've said it before and I'll say it again. I'd rather have people in charge who are people, not corporate drones who must hold themselves apart lest there be the slightest chance someone would see them as promoting stuff they aren't just by association.
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