Dear employees of anshechung.com...

Coco,

Anshe Corp making over $100,000 USD a year _is_ a real life business, regardless or not whether its being conducted in SL. The notecard in question was in fact spam.

The fact that you are trying to derail this thread simply because you do not think LL is acting fast enough for your taste as they try to preserve the user base's freedoms of speech on a _COMPLETELY UNRELATED ISSUE_ has nothing to do with this thread and that you've allowed your fervor about 'Bush Signs' to colour your perceptions to the point where you are trying to re-define and defend the what was clearly spamming (to say nothing of the egregious attitude of Finn following polite requests to discontinue as well as within this thread) not only speaks volumes about you, but quite frankly screams it.

You are a broken record about whatever topic de-jour becomes a wild hair to you and then, as always, you play victim when called on your poor behaviour.

Stop trying to hijack other threads. Create another of your own please.

Happy Solstice.

finn, let this die. There is nothing else to be said here.

Everyone else, let's just cool for a for day or two on this. I think we all know how everyone feels. I'm working within AnsheChung.com to make sure this never happens again and WILL be putting together an opt-out list in the event that we ever do decide to send out note cards in the future. After this though, you can imagine how unsolicited notecards are the last marketing and sales tool that we're likely to choose. Like I said in another thread, we may be evil, but we're not stupid.

If anyone has anything they'd like to say about this, please get in touch with me directly. It's Christmas Eve tomorrow, good will and all that, so let's just let this one fade away.

/me cues the music from It's a Charlie Brown Christmas


ooo ooo ooo, ooo ooo ooo ooooooooo, ooo ooo ooo, oo oo oo oooooooooooo

/snoopydance

You do not get it Pol do you? This ONE notecard seemed to be a problem to you. You said you have been playing for 3 years and now got your first notecard. I do not see how this qualify for having a problem with spam.

So let me ask you, what is the proper way to aproach you? Send Ims that fill your screen when you log in? Stand in your world waiting for you to log in? If you say you do not wish to be aproached, then you admit we need a change in the browser. There is no way for anyone to know that maybe 1 out of 100 do get upset if one try to contact them.

The reason why you got the card, was not random at all. You have very little ratings so I thought, maybe he do not play anymore, so i ask him if he might be interested in selling. I do not really see a problem with this. Same thing if I see an old car beeing unused for a long time, I might knock on the door and ask if they are interested in selling, or leave a note to them. I have not yet had anyone call the cops for me showing an interest in something they own. On the contrary, usually we have had a good discussion, I have told about my collecting , they about theirs, I have made friends this way, made contacts to other collectors. If they have said, they do not want to sell, its fine. In most cases they have taken my number in case they would change their mind though, but never have I met anyone beeing simply cold or anyone panicing and calling the cops, never. But maybe its easier to be cold and rude online. I wonder how your reaction had been if I had knocked on your door asking if your car was for sale ( assuming you have an old car in your backyard)?

*gouges eyes out*

Someone here doesn't get it, that's for certain. Do you have any sense of personal responsibility whatsoever finn? Or are you just going to keep blaming other people for your problems?Don't send people electronic advertising messages unless they ask for them. It's a very simple rule, one followed by reputable businesses all over the world.

I thought i'd just clarify the concept of spam being spam for people who haven't noticed.

I see a lot of talk about how it's "one notecard" and at this point in time that's true, from the customer view point it's one notecard.

Okay so let's say that this notecard dropping is succesful, as Anshe would have made it seem. Then 3 more land barons decide to jump in and try and they all get succesful responses.

Now it's 4 notecards.

Now retail stores see how the landbaron tactic is working and decide that they too want a piece of this successful campaign and 10 clothing stores join in.

Now it's 14 notecards.

And this goes on and on until you can barely go a day without getting 5 or 6 notecards. From every business standpoint, they're just sending one a day to these people, but from the customer standpoint they're seeing 20-30 of them.

This isn't about it being one notecard and that's all, it's preservation as well. The thread was made and the issue brought up to stop this before it escalated into the above model, it always starts with just 1 notecard, 1 junkmail, 1 spam e-mail.

Now here's another thing addressing the other issue here and that is Finn.

Finn, I understand why you're defensive but as stated when you're representing a company you can't let personal emotions get involved. I'm happy you prefer honesty over lies in business deals, but have you SEEN a professional company?

Honesty in business is about as accepted as smoking in gas stations.

If you want to be honest to customers you'd be better off running your own small store for whatever, not being a customer service representative for a SL company that is learning the importance of stretching the truth and outright lying for money.

For example, doublespeak. When selling a small cramped home you don't call it tiny and cramped, you call it "cozy". You call a dilapidated house a "fixer-up dream". There's a delicate game of wording and lies in selling for big business, and if you value honesty and personal connection, then you should NOT be working for a big business place.

I would say Anshe would probably fire you for such an attack, but she often does the same thing in other threads. I don't think Anshe has learned the total value of this web of lies that all big-businesses practice yet, but if you ever worked for a real life company that sort of behaviour would for no reason be tolerated.

Good post, Artemis, thank you for helping to clarify why it is important to nip this behavior in the bud now, before it grows into an uncontrollable problem.

Seriously. Don't talk in the forum anymore if you want Anshe to look good. Keltrien does a much better job than you because he understands this is business, not pissing contest time. You're seriously embarassing the business you represent.

I agree completely. Also, I don't believe the crux of clarifying and controlling this issue falls on us, the users/residents of SL, it should fall to LL. It would be so very... handy, convenient, businesslike, if we could have some more explicit rules to follow in cases like this, so we all know what we should and shouldn't be doing.

It often feels as if King Philip and Company rule with an iron fist but allow policies to be determined by who gets shouted down the most on forums. It's tiresome, depressing and devisive.

I dont get it.. why they need to buy yours when she they can just buy a new one from the lindens o.O

I'd also like to point out that the biggest way to send a company a message is to take your business elsewhere. Essentially if you're displeased with Finn's spam or Anshe's devil may care attitude to it, then find another person to sell the sim to if that time ever comes, I know there's a few like anshe who're always looking.

they hope to buy it cheaper and then rent it higher

Yes, they offered significantly lower to me, and since I owned it only 2 months or so, I would take a 600L+ loss. No idea why they even bothered me with it. Perhaps in the future they can check the Sim lists and if new ones are on there, DON'T annoy them. Well, don't annoy anyone with your spam. But yeah...

</ramble>

MM

there must be suckers out there that fall for it.. why would you buy a sim only to sell it unless your a baron yourself O.O.. im all questions here.. doesnt figure in my head very well

Let's just wrap this one up.

I've talked to finn, he won't be posting about this matter any more.

Just for a final wrapup review:

- finn sent an unsolicited notecard to Pol

- Pol didn't like it and posted this

- finn got firey and swung back

- lots of people swung back at finn

- rinse and repeat.


Fact: It was Spam. Unsolicitied notecard are spam. We're very sorry for the hassle this has created and will be MUCH more careful about doing anything like this in the future. We haven't made it a habit in the past to use unsolicited notecards and will carefully examine any plans to do so in the future. We don't want this happening again.

Fact: In the rare event that we do decide to send out notecards to people without their asking for it, I am creating an opt-out list that we will reference before doing so. But I think you can guess how we are a little gun shy about doing that after all this drama.

I apologize for this whole stupid affair. Let's let this die and go bake cookies for Santa.

Wow, it must be nice to have telepathy. Funny thing is, I see nowhere where it says anything whatsoever about or like, "actual real-world business".

Makin' stuff up to suit your agenda again I suppose. Not to mention, Lazarus and his signs is a red herring here.

Look Coco, since you want to talk about the real world - ONE unsolicited email, from a business, real estate or otherwise, is spam. It doesn't have to be repetitive.

But then you know this, and yet again, as with alts and first land, you can't handle the fact that Coco the Pure and Just may have done something contrary to LL's wishes, so you will go to any and all lengths to make sure and protect this facade of "higher morality" you've been constructing for months now.

And the beat goes on, and the beat goes on...

La di da di di, la di da di da.

Oh please, for fuck's sake, stop it. If you wish to pretend you have a moral high ground then I'm happy for you to live in your delusional place. Don't want to buy from me again? Absolutely fine from me. You won't find me spamming people with their business needs though.

So actually, apology recinded due to your continual defensive and bitchy response:

Fuck off. You are a fucking idiot, after all.

A person may be in a bind, may need money for something else, who knows but it does happen

Ah, now that's more like it. You're quite the professional, Keltrien. God bless ya. I don't envy you the job you have ahead.

Seconded. Its a lot easier to see what piss poor customer service is when you have a professional like Keltrien showing you what it should be.

Ohhhhhhhh..... o.O

P.S. It is still only the 23rd for me, so I still get to post about this, that and I am bored at work.

the best course of action, indeed the only one, for a business representative is to apologize and leave it at that. end of story. no "sorry if anyone took offense" non-apology.

of course you are going to take heat, obviously you've never been a customer service representative. most businesses go by the ethos that the customer (and potential customer) is always right, even if they are screaming epithets in your ear. also obvious is that the business you work for does not subscribe to that. it is also obvious that anyone coming across this thread will stay far far way from the business of anshechung.com.

You'll notice that my statement came after Anshe's. I'm handling corporate communications for AC now, so the statement I made admitting that they notecard was spam was our official word.

Give us a few days to get everything running smooth, this whole Forum Rep thing is new and there will be adjustments to be made all around as we get our communications channels in line.

We've admitted that it's spam and we've apologized for it.

ummm, when it comes to corporate direction, i always give higher precedence to the statement of the CEO than i do to that of a publicity flack (no offense meant but... that's the correct term, no? ).

I prefer PR Flack, but that's close enough.

You can consider me the proxy voice of Anshe. When I say that we realize that unsolicited sales messages are spam, it means that AnsheChung.com realizes that it's spam.