Openspace Announcement Discussion with Jack Linden

Hi Jack,

I have seen lots of people explaining their concern here about the price hike. My situation is no different from them. So I'm going to contribution some solutions instead of telling you my problem. Maybe some have been mention in earlier post.

1) Only allow 4 openspace sims to every one private sim we own.

That means we need at one private sim to buy 4 openspace. If we have 8 openspace, we need to own 2 private sims. If you want to apply rule to existing openspace owner, please allow them to have free conversion of 4 openspace to 1 private sim. Currently, the low cost of openspace sim has reduce the demand on private sim and mainland. And we will see more increase of openspace in future. I hope this suggestino will balance the demand between openspace, private sim and mainland.

2) Group all openspace sims of same owner into same core/CPU/server.

If any owner overload their openspace sim, it will only affect only that server and not the entire grid. This will make it easy to track down these overloading sim and control them.

3) Since the main cause of the load is due to too many avatars and scripts. Place a limit on them. Also limit the maximum total script runtime allowed per OS sim. This has been suggested by many ppl. I think its applicable.

I know some people has suggested reducing the number of prims as they don't need that much. But the number of prims is not the main cause of the lag in OS. Besides, many estates owners will not agree to this as they paid for 3750 prims not less.

We are all in the same boat, I hope that you can start contributing solution that are acceptable to the majority and Linden Lab. Would like to see win-win solution instead of one that only favour a certain group of OS owner.

I hope Jack would read this post and consider my suggestion.

I personally agree with you and believe that LL wants to diminish the number of OS sims. That is why they have introduced a higher pricing plan as a dterrent.

FYI communications in writing/on the internet would be known as libel, not slander.

And they are known as neither if they are true.

Anyway I know you are not talking about me because I have not been arrested yet, and surely the person you are referring to must be expecting to be arrested for slander very soon, if your allegations are true.

It's good to know that there are netcops out there protecting everyone from differing opinions.

Jack with regard to your latest blog, are you taking the piss linking to that knowledge base article this long after the event? Seriously, get some customer service people into Linden Lab and get them in fast.

Oh and Mos Ainsley and Castle Valeria weren't abiding by that were they? This is getting beyond a joke.

From the LL Blog.

Following our previous post on changes to the Openspace products we have had a great deal of feedback from the community, particularly in the forum thread but also via email and IMs. I would like to offer up some feedback of our own.


The first thing I would like to do, is to thank everyone for taking time to give feedback. We’ve read it all, including the forum posts, and almost all of you have made your points constructively and clearly. We are blessed with highly passionate and intelligent residents and that makes for good dialogue, which we really appreciate.

Secondly, let me be clear when I say that we are listening to what you are saying to us on this issue. If you’re wondering whether to post that forum entry, please do. They all get read, even if we’re not able to reply to them all.

Thirdly, I wanted to clarify one issue. As mentioned in the post, Openspaces were intended for space, empty areas of ocean or forest. Take a look at the Knowledgebase article description here. By that criteria, the large majority of Openspaces have more going on than was the original intent. We are not suggesting this is a bad thing, and of course we’re delighted that people have found them to be so useful. And we’re not saying that everyone is abusing resources. We are saying that the use has changed, and continues to do so as people find more creative ways to use them. So the revised pricing is about recognising that change of use and the additional costs and value associated with it.

Over the next few days we will be continuing to review the feedback and keep the dialogue flowing with as many of you as we can. If you have something to say, the forum is the best place to say it. It is clear that some Openspaces are being used as they were intended originally, so we recognise that there are different levels of usage that we need to account for.

We will blog again soon, once we have had time to review. Be assured that we are aware of the strong feelings you have about this decision. In the meantime, please keep the conversation flowing, constructive and on topic. More from us soon.

So basically no, we are not really listening it IS going to happen.
Come on you can do better then this.
I just cashed in all my Lindens(Through SLex Btw not dealing with Lindex EVER again now...can't be trusted)
And my thoughts are leaning towards leaving SL alltogether, i dont need this BS.

I have spoken with several groups, many own open space areas, all are willing to dump them if the current thought on price increase goes into affect. Many of these same, are not abusing the land, but are using it as originally outlined. If there is no benefit to them for following the rules, they do not see a benefit in paying more money. Just so ya know, you'll lose many customers of open space sims. I dont see why you cant contact those abusing the rules, give a week to fix it or forfeit the land. I think LL will lose less by doing it that way...than by punishing so many who do not abuse with higher rates and thereby forcing many to just abandon.

In my less than humble opinion this is the end of phil's era and the dawn of M's, please try to hold back on the nasty comments on jack, remember he isn't the sole owner/dictator of linden labs, this decision was done by all of the top level management jack is only the messenger, yes it may have been relayed through his avatars blog but the message was decided by the ones at the top so if you can try to refrain from focusing on jack and concentrate on LINDEN LABS (Tm).

Maybe this will be a good thing that finally linden labs stops treating all its residents as "friends" and hangs out and tries to play the cool guy, maybe now what with all the legal action being taken that it might finally get LL to see all you wonderful people as customers and then we will see a more professional approach to its customers. But it will come at a price in order for them not to be sued again they will no doubt start restricting or obliterating certain freedoms we all hold so dear.

As the facebook and youtube court cases have shown, those companies were sortof unrestricted in what they showed,but as popularity grew they then got sued for several reasons then new legal rules were included and enforced. please do not take that comment as an attack on what everyone is doing, please do not , you are standing up for a true principle, but there will be repercussions in the long term, some good, some not so good,only time will tell.

But the rules have severely changed.and I wish luck on those who decided to finally push ahead with the legal action so it benefits the community as a whole not the individual,But know this even if you leave there are plenty of more fish in sea so to speak you leave and another player etc. comes in and bam! the cycle continues and all these comments are deleted out of the sl history book.

When I and my partner left it was filled by someone else remember there's 70k theoretical current users to 1 billion new possible ones, the numbers are out there for LL to replenish its numbers, and those who did do a mass exodus will only be remembered by the few faithful who stay and document the true history of sl. It HAS happened before and now its happening again , just ask the old timers they will be more than happy to tell you about the previous times Linden truly made a complete cock-up .anyway I'm rambling , the legal recourse is maybe (and I do say maybe) the only way to push the lindens into some sort of responsibility that will force them to put their house in order and put away the toys and act like a mature professional company to provide you all with a service you deserve.but there will be long term ramifications no matter what. But it has to be done sooner or later so SL and VW's mature and grow.

From Reading the url that alexia and others have posted about jack's inworld discussion (TY to all who did) they messed up on all accounts, they made a mistake in the sim's actual usage (0.25 was what they theoretically thought but found out it went to 0.5) saw it was a problem and poorly worded their blog that blamed the userbase ,I personally think no one at all abused their sims but the jack reference of "abuse" meant they thought it would only be 4 sims to a server type thingy and then found out it will become only 2, then number crunched the revised numbers and found out it will go up 67% in costs in order to provide the OS service. Now I am not defending their actions they blew it with the wording of the blog (linden labs please get someone to proof read before posting!).

But facts are facts they ARE a business and business's when they make a mistake... have to take a hit in profits from time to time for that mistake on their part (sorry Lindens you ARE at FAULT!)But what would be the best proposal at this time would be to apologise on all fronts, sincerely and honestly in admitting it was your fault, then start all over again , refund the people who bought the OS's in good faith and restart all over again. no half measures no compromise just refund all,Then call Jan 1st 2009 = year zero in second life terms and start trust building again by actually listening and giving the customers what they want with this new professional approach.

Please above all apologise, Apologies lead to more calm discussions, see it can work Linden labs, (i.e. - sorry for you poor people who have to read my tired inane drivellings!) it can work, an apology on your part would calm the situation and diffuse it momentary so peaceful dialogue can begin.


Thank you Linden Labs and you residents for giving so much to me during my years in sl, I haven't been a paying member for over a year now, I only pop in now and again to see friends and keep track of what is happening within. But I gained 10 lifetimes of experiences in here good and bad but learned from both and its a sad state to see it potentially go down the toilet because no one in the company can say sorry and will fix it all immediately I know I am simplifying alot of facts but I do see this is a new era whether it be good or bad.


Peace and Love to all in these times of hardship, and hope that this doesn't spoil your view of all vw's (Virtual Worlds), not all do these type of things but all have their shortcomings and praises, this is the first baby steps of a new future, so try to have a little fun ok, you all are important and shouldn't get too angry that it hurts you too much by becoming ill because of it, please ?!, do it for the bunnies ok. laters peeps offski to bed.

FALSE! Jack you are lying! I'm bored of this honestly, i want to be calm but i can't listen at these words while i know perfectly that these are lies! Because Linden Lab is *FILLING* OpenSpace SIMS with contents of any kind, when you say: you must leave em as sea or forest you are actually lying because you are the rensposable of the LDPW and you know this is FALSE. I am bored this is why i've left the LDPW today, you are making fun of me and anyone else here, but i'm not a child, i'm not a 6yo baby, i don't want to being "word abused" by you. You want a calm conversation, i'm opened to it, but you can't start a conversation with a lie, this is not honest.

from the latest blog on blog.secondlife.com:

"It is clear that some Openspaces are being used as they were intended originally, so we recognise that there are different levels of usage that we need to account for."

i think it says: omg, we didn't expect this response. back to the drawing board.

trust comes by foot and goes by horse, my friends. think before you act.

First off... LL does NOT care about the users of SL... they are more concerned about if they get a payment from you so they can keep putting these scams out to everybody, and the stupid people who will follow LL will be more in the hole.

close... but you got it a bit wrong.

1 server = 4 CPUs (Quad Core)
regular full prim sims run 4 to a server, 1 to a CPU
OS regions run 4 to a CPU, 16 to a server

The problem is that just because there are 4 OS regions running on a cpu and they have 1/4 the resources, that doesnt mean they present an equivalent load.

There are 2 types of load to be consider.

1. Load on the server in the form of shared memory, CPU cycles, storage space, network connection, etc

The load on the server will affect other regions (15 of them) on the same server as they fight over shared resources. They fight for the CPUs attention (context switching) Space in memory, and access to the storage drives. In particular access to the memory can be a problem because it can end up paging out to disk, which REALLY slows things down. For instance, you run a script that asks the server what time it is, but the server is busy answering the requests of 15 other regions, so it loads from disk the resources necessary to respond to those requests, and if that memory starts filling up it stores stuff its not currently acting upon out to disk, then its your turn, but the information related to your region has been swapped out, so it has to load your data in from disk, and push other data back out again to make room for it. Since drives are many many times slsower then memory, this is an extremely slow process and is usually the culprit in slowing demanding application down to a crawl.

but this is largely true of regular sims as well, except for the overhead of having 16 running applications instead of 4, the context switching, which can include having to store application specific data out to swap files out to disk.

2. Load on the backend network infrastructure. asset servers, databases, etc.

When you enter a region you bring with a description of what you are wearing, including your shape, skin, attachments, and any scripts they contain. The region doesnt know you so it has to send your assetid (and those of all your objects) to the asset server so that it can describe you, to your own client, to any other avatars within view of you, and to the regions on any of its borders. At the same time all the stuff (including other avatars) that are already in the region, have to be described to your cient. It should have already cached that information so its a matter of passign it to your client, but its also busy doing lots of other stuff. alot of which requires communication with LL servers around the world, answering search requests, rezzing prims, etc.

Im not an expert on simulator design so i may be technically off base on the particulars, so I wont describe it any further then that. I think Argent could do a better job if he'd like, but that should clear up the majority of questions regarding what the specific problem here is.

Partly they are concerned that they dont want you to use the OS sims resources very much at all, certainly not anywhere near the capcity they built into them.

Partly they are concerned that OS sims are actually using more then their "fair share" of the resources available to it on the grid because there are 16 applications running, and there is some stuff that each of them need to do in common, in addiotiion to the task of just responding to the sl environment. Thats the unanticipated overhead here I expect, perfectly predictable, if you know what you are doing in the first place.

They could improve performance in a number - locating nearby regions on the same server could allow them to draw from a localized cache of server assets for instance. And exchange information between each other more quickly (because they can "see" the same things, largely).

Still, the real problem here is that they created this problem, sold it to us, reaped the rewards, and now are crying foul and want the taxpayers to bail them out while they, of course, get to keep the original profits. - yes, just like RL, except that they dont need the congress to sign off on the corporate bailout.

Well Cap'n Jack, by the number of pages of responses you aren't exactly flavour of the month right now! You're not on my Christmas card list either! If people are overcrowding your system then go after the perpatrators. Don't make the whole world suffer because some are abusing the system. Maybe you need to get out of SL and into the real world a bit. When you get there take note that the real world economy is in melt down! All of us are feeling the pinch. In my country alone currency rates are in free fall! Tier costs have nearly doubled for me in the last month due to our countries currency exchange rate against an artificially propped up US Dollar. Now you are asking us to cop a 67% increase as well? Me thinks not!! Has it occured to you that this outragous idea will only lead to more overcrowding? In our position the only way we could keep our open sim is to invite more ppl to live on it to offset this rediculous increase! What would that lead to? Overcrowding!!! If the system can't cope with the load you had a responsability to prevent it occuring in the first place by stopping those who are abusing it and putting us all in this position.

Read what you wrote. "By their definition, and mine". I've clearly stated my opinion about my feelings about this incident, but at the same time, I won't feel bad for those who exploited the purpose of something good when it ruins the experience for people who are within the guidelines set by LL. For all intents and purposes, it's greifing.

I completely agree with you about the no residential, but I'm also trying to add a few ounces of common sense too. One small home won't impact much at all, so that comment is my opinion really. You could even say that a small home would have as much impact on the sim as a lifeguard tower, a number of tanning towels, waves & sculptie trees. Multiple homes? OS rented out in 1/4 parcels? Is that reasonable or is that simply exploiting the purpose of OS? I will lean more to the latter.

Commercial usage is hands down wrong. Your store is there to get traffic for your goods to be sold at your profit. You say your store gets little to no traffic, but you're only looking at your side of the fence. What about other stores using the same type of sim for their store? If you're on the same server it all adds up.

As I said in my first post, OS were too good to be true during the "sale" so that opened the market for being exploited. At the same time, you can't punish the whole across the grid for something THEY introduced.

I'll completely agree with you on the "shady" practice, but I can't agree with you on the usage.

Actually, I focus on one line: "It is clear that some Openspaces are being used as they were intended originally, so we recognise that there are different levels of usage that we need to account for."
This is what lots and lots of people have requested, so kudos for recognizing that, and I hope this means they will hold back the pricing changes until it is sorted out, rather than force out the light-use openspaces and then re-introduce them later.
Of course, laying down the specific limits for each will probably be bloody, too, and LL hasn't exactly done a good job of setting the example, but that can be worked out.
(Personally I do hope that the end-result will be closer to the 3750-prims-create-a-personal-low-avatar-low-script-retreat interpretation than the empty-ocean-surface-for-40-surfers interpretation).

Open Letter to residents,
Irukandji Estate
----------------
Hi everyone,

I've done little else but dwell on Linden Lab's untenable price increase since it was announced.

Thank you to everyone who has emailed/IM'd in response to my initial group notice and subsequent comments on the blog.

The reality is that Linden Labs are well aware of the current world economic climate, as they also knew that private estates would buy up thousands of cheap open spaces to make parkland and bays as we have done. Equally, they knew that a 67% tier increase would cripple us.

The best that we can hope for from Linden Labs is a complete back pedal, but no one really believes that's going to happen. It's a business after all, and they knew well enough the consequences of their actions.

I've said to many of you in the past that I believed their ultimate goal was to position themselves as the only land providers and content creators in SL, and the millions of dollars in revenue they've received from people like ourselves has helped them create the mainland infrastructure they need to achieve that goal.

And even if I'm totally wrong, what's next? At $125 a month for an open space, in essence they've set up a future tier model of $500 for a full prim sim. It is just one thing after another with Linden Labs, and every action they've taken in the past 18 months has been systematically targeted at reducing the viability of private estates, driving everyone to the mainland, and the destruction of original artistic expression and thought. They want us all to sing the same song. Their song.

Emotionally, I've reached the point of no return. I'm tired of living in fear of what they'll do to us next. I no longer want to come in world and meet new people or see the beautiful creations that each of you have made. It's pointless. In 12 months, any of you who remain in SL will be forced to live on mainland and all the ugliness that goes with it.

Irukandji had a good run, but now it's over. I can't do this any more. I gave LL 2 days to respond with a suitable solution, but now I realise it's far too late for discussion. They could come to me with all the promises in the world and I wouldn't believe them. It's a question of integrity and trust, and in my opinion they have neither.

I am sorry to tell you that I'm closing down my estates. I will set up each sim to disappear on its due tier date to give you time to move. I will refund any overpaid tiers prorata. Those residents who have paid their tiers in advance of the disappearing date will have their tiers refunded - The rest of you, don't worry about paying me tiers. You can keep your land until the sim goes off the grid. Please everyone, remember to cancel your PayPal subscriptions.

I know that everyone will be saddened by this development but as you know, I've fought very hard against every obstacle LL has thrown our way, and it stopped being fun for myself and the estate team a long time ago. Now it's time to move on. One doesn't overstay their welcome.

Thank you for your support over the past 18 months, my estate team, Rah, Icon, Jai, Andi, Keppel, Twinky & Gar, and especially to those land owners who've been with me forever thru thick and thin. Lemuel and Joose and all the officers of the famed Irukandji Police - Lem, it's been amazing and you've created the perfect working model for friendly effective policing in SL - thank you. Myles, Kola, Bing, April, Theron, Aayia, Aero, Knoek, Alec, Macca, EVan, Amadeus, Blob, Pamqui, Ryker, and Lyon - all of you are year-plus lifers - I'll stop it there, the list is too long. Every single one of you, new and old resident alike, your partners and friends, have made the Irukandji continent what it is - You've all left your mark and that's what made the experience so enjoyable for me.

So get out there now and take your photos of what we've created together. I'll do the same and make a gallery on my site. I will return to virtual worlds - I promise you that. There are other virtual worlds out there in their infancy, or I may look at building my own. I've spent over $120,000 US with LL during my stay in Second Life - I have the capital and IT nouse to build something new, so we'll see where the universe guides us.

Whatever the case, view all this as a temporary phase, for Irukandji will return in some future virtual world. Maybe we'll look back on this small speck of history in ten years time and laugh.

I've listed the November dates below that my sims will disappear from the grid. Please move your things before then or Linden Labs will delete them.

Alantay Island - 23/11
Aquitaine Bay - 8/11
Baie de Citron - 10/11
Baie de l'Amore - 24/11
Bay of Plenty - 15/11
Boyfriend Beach - 10/11
Byron Bay - 3/11
Cabria Island - 26/11
Cabria Lagoon - 26/11
Captain Cook Reef - 13/11
Coolangatta - 14/11
Coraki Lagoons - 4/11
Crystal Atolls - 23/11
Grand Aboyo Island - 15/11
Grand Irukandji - 13/11
Irukandji Sound - 14/11
Jackaroo Island - 4/11
Kebo Atoa Lagoons - 9/11
Manatu Island - 20/11
Mantaray Shoals - 4/11
Minoan Atolls - 24/11
Mount Aboyo Island - 26/11
Nouvelle Kiribas - 21/11
Old Fort Island - 23/11
Palace Lagoon - 10/11
Pinjarra Island - 10/11
Split Rock Mountain - 10/11
Sulawesi Bay - 9/11
Sunset Shoals - 7/11
Tamita Bay - 24/11
Tamita Island - 5/11
Tanawayo Bay - 4/11
Tasman Sea - 23/11
Tiamo Reef - 24/11
Tongabuti Bay - 16/11
Toraboyo Beach - 23/11
Toy Slaves - 16/11
Upper Aboyo Passage - 16/11
Valhalla Beach - 14/11
Valkyrie Shoals - 13/11
Weta Island - 16/11
Weta Rim - 16/11
Wetaboyo Beach - 14/11
Whitsunday Island - 13/11

After reading the official LL follow up with taking in mind that this are the biggest protests in the history of SL.
What an arragogance and underestemation of the residents. Basic damage control from the first book a student gets in its first year: Thanking for feedback and saying you hear what we say.
But not responding to any of the comments said by thousends of people. How in earth can LL think we buy this. *shaking head*.
And then ofcourse repeating the same about the "use" of the sims although the crowds made it very very clear that it is total bull. I am not gonna repeat it as it is simply said already hundreds of times including explaining why LL story is not holding. LL is making descissions at this moment that costs thousends of people a lot of money and IS killing the estates. It is simply one blow too much for most. LL lives in their own dreamworld, far away from reality but using real peoples money for it. absolutely unbelievable that this company came so far.
Two things I have learned in my carreer of leading companies: NEVER underestimate the intelligenge of your customer and BE HONEST.

from the latest blog post

"More from us soon."

Honestly? 2400 something posts. I think the majority of Us have made great points and given You(LL) all the answers you need.

You hold a portion of Your customers in suspense. Please make "more soon" sooner than later...

i would like to know y nobody was informed of this? y did i have to tell my region owner about this last night? shouldn't SL LL give a warning? NNNNOOOOO if we don't see it on their blog we r f*ckered royally huh? NICE


i SAY BAN SL ON HALLOWEEN

it's a huge day for them the holidays get more L bought and sold than any other....if we shut them down that day they will hurt bad! let them feel the hurt they r causing!

in the past 12 hours, of the business owners i know 20 clubs, 5 malls, and 3 building companies have closed their doors forever...groups deleted GONE

i'm shutting down and probably quiting SL i worked for years on my company, only to have the lindens destroy it during the worst economic time possible.....

The logic for the increase just does not make sense. I spend a great deal of time on OS sims. And I have never been on a single one where I had any issue with any type of lag other than the occasional slowdowns and hangs that occur anywhere. In fact, I find the OS sims in general, much more pleasant for the simple fact that objects tend to be spread out further and lag due to texture loads tend to be considerably less.

I have no doubt that some are abused. But from personal observation, I'd have to think that the percentage must be small.

Now, if you call abuse the fact that you actually put some prims on an OS, then I suppose most are abused.

In one post from Jack suggests that you compare the usage of private OS sims to the void sims on the mainland. Duhhh. Those only have trees or water on them. Surely LL didn't think people would buy OS sims and put no prims or scripts on them.

In any case, the argument about load still doesn't fit. Since OS sims are 1/4 of the prims, and share a core with 3 other OS sims, then being 1/4 of the price of a full sim seems perfectly adequate. If actually using prims and scripts and having an AV or 2 show up is unacceptable load then an OS sim would generally be unacceptable and would be overpriced at 1/4 the price of a full sim.

When I saw the massive popularity of the OS sims, I thought LL would see the opportunity and perhaps make it easier/legitimate for anyone to buy one without requiring that you buy an expensive full sim first. There is strong appeal in feeling that you 'own' a sim. And at the current monthly cost close to your cable/satellite bill or your cell phone bill I have to think there would be a fairly large market left for private ownership of an OS without a full region.

I can only assume as do many people, that the underlying goal is to get more money. LL must hope that by increasing the price 67% that enough people don't leave that they at least break even in total revenue and maybe free up a bunch of server resources in the process.

All and all, I find this development rather depressing and sort of against the spirit of what I thought SL was.

Dear Jack,
we thank you for your prompt response and your explanation. But it simply doesnt cut it. You are saying the use of OS has changed with respect to its intended purpose, and you want to acknowledge that. However if you impose us an increase in price, according to your statement, an increase of the resources utilised for OS regions should also be put in place as quickly (if not quicker) as the new price you will impose us. Instead so far, what we all could perceive is that You want *us* to acknowledge the different use of the SIM. However... and here I am sincerely wondering... if we are in fact using the resources Of an OS region, which are supposed to be the same as those of 1/4 full prim region, we are not doing so illegally, as we are not stealing any resources that in fact werent allocated to us.
Before increasing the prices, why not find a more constructive way of improving things? My suggestion about an easier scripts conversion to MONO is an example .. but also... why not provide us with actual guidelines as to use the SIMs? But being realistic.. a House and a couple of waves / pose balls are not going to sink the region, if they are more than well supported even by a 2048sq m parcel.
Moreover.. another smart thing to do would be to give us a way to communicate and interact among the OS owners who share the same CPU.. so that we can warn each other if the performance is becoming an issue and assist each other if we need to tone it down..
You can see us all united in these circumstances.. I believe that with the right tools we can still use the same resources *at the right price* and make your lives easier as well as our own.

hold your horses xay. LL is in total distress about the response. the soup isn't eaten as hot as it's being served.

I am extremely disappointed by this latest move by Linden Labs. It is blatantly obvious that LL screwed up and is punishing its customers for LL's incompetence. This is going to hurt not just the owners or renters of OS sims, but everyone who has an investment in SL. It will be a horrible blow to the entire SL economy.

Fortunatly, I had not gotten around to buying an OS yet, even though I was very close to it, otherwise my business would now be dead. But I will still be surprised if this isn't the death kneel that kills my mainland business, as it is already struggling.

Thanks a lot Linden Labs for killing "Our world, Our dreams" for so many of us.

At least now we have some answers from Jack. Dialogue is always good, even if its not easy.

Even though I'm an openspace owner, and hate to see such a dramatic price rise, I'm prepared to accept that there is an underlying issue with resource usage.

I also think this is inevitable when there is no benchmark for acceptable use. "Light use" is a nebulous term at best. Once we start putting acceptable limits in terms of 1500 prims and 250 scripts, we're on the way to a clear definition of this product that many of us have bought, and deciding whether the product as LL intended it and wishes it to be going forward- is in fact suitable for the use we planned for it.

I would prefer to see the prims at the 1875 mark, but for me - setting a limit such as this, which allows the price to remain the same, should be the first step in solving the problem.

I would also like to see such limits include agent limit, total script runtime as has been suggested by many users here in this thread. It would also be sensible to group multiple opensims with the same owner together. People will be more respectful of such limits if the adverse effect of abusing them affects only their sims, and is not shared by other (most likely innocent) sim owners. -

-THEN- if people abuse those limits, by all means take punitive action in terms of charging them more, or denying them access to the product theyre abusing.

I hope we can look forward to a range of choices in light of the comments made here, including setting the kind of limits which Jack mentioned for the same price, and offering conversion and buyback options for those for whom openspaces are not suitable going forward.

Good points.

Correct me if I am wrong. Quad Core Server is used to hold 4 private islands, or 2 private islands and 8 Openspace, or 16 Openspace.

If that's the case, Linden should be selling a set of 4 private islands, or 2 private islands and 8 openspace, or 16 openspace. That will group the islands and openspace under 1 owner.

If Linden choose to sell 1 private islands, they should used Single Core Processor and explain to resident what is the differences and what kind of performance can be expected.

And if Linden wants to sell Openspace, make it a minimium of 4, on a Single Core Server or 16 on a Quad Core Server.

The point is 1 DEDICATED server to 1 customer. Linden is just like a web-hosting company.

Beware of anyone telling you they listen and you matter. The more they say it, the less they mean it. Why didn't missing Jack post that in the forum also? Especially after we told in the previous blog to post here?

Jack stated "We will blog soon". Not we will answer

There is NO point keeping the conversation flowing as there is NO feedback, NO answers, merely platitudes and silence. A lot of important questions have been asked and Lindens have had plenty of time to answer a few of them. they have answered nothing.

Hi all, This new policy sounds like a massive scam to me. A rl salesstrategy that is used by ppl to make a fast profit on honest clients. First launch something cheap, get a lot of ppl hooked to it and then when it s a succes raise the prices like crazy. Ppl are stuck with their sim anyway so either they pay more tier or they loose their lindens they spend for buying. If you wanted to raise prices, it would have been a lot more honest to do it when you launched the new formule for open space sims. There s a simple solution for this. Do go after the ppl that abuse their open space sim, but if you do that, also go after all those other thousands that overload their normal sims with too many prims. Hittting on 1 abuser and letting the other 1 go doesnt really sound fair , does it? You also could set a limit on these opens sims for the amount of avs that are allowed on it. Or create different open space sims, 1 for residential use and 1 for business. You state that there will be a raise because the sims are used to heavy so on 1 side you raise the money you get from it, but on the other hand ppl cant use it heavy? Isnt it just fair if you do raise the tier that we also do get to use it heavy? Or dont raise the tier and go after the abusers? And tbh the worst thing is stopping the educational discount. You punish ppl that try to teach other ppl something? Dont you realise that these are the ppl that for a big part helped you to make SL what it is? How are these educational discounts connected to abuse anyway? So many simple solutions, so simple to handle, but all these extremely smart ppl that created SL cant see it? I for 1 dont buy it.
Another prob i see is that LL raises their prices with 50% at a moment that pretty much the whole world is sinking into a crisis. By raising these prices and prob having a lot of ppl that want to keep their open sim, you will create a crisis yourself in SL. Let me explain my point. PPl want to keep their open sim so pay that extra amount. This means in this period of crisis that ppl just have less lindens to spend on other things. They ll tip less at gigs, shop less,.... Because of this designers , artists,... earn less and might even consider leaving sl in the long run,because it s just not worth it anymore. So it s pretty simple, you screw the ppl that made sl the wonderfull world that it is, just to get a bigger cut of the money. In the long run though you screw yourself, because citizens have to give up their land get fed up and leave. Artists earn less and leave. Designers earn less and leave. So actually, in the long run, you screw up your own profit, because SL growth will drop and we all know that no growth in economy is actually shrinking.
1other point to make i think. Sl pretty much has a monopolu atm, but competition is on it s way. Look what Blizzard did once competition was on their way for WoW. They started to treat their customers better, updates each years suddenly, better customerservice,...
Just to keep ppl at WoW. What does LL do in almost the exact case? They raise their prices??? Not the best commercial move i think someone can make.
Here s a word of advice, listen to your players and try to keep them happy, otherwise in the future other ppl may do it. You got a huge advantage at your competition, but it was only possible because of us who played SL, who invested time in it, build it,had fun in it, shopped, made art, sang songs,... We are gratefull that LL created this amazing world for us to meet other ppl from all over the world. We apreciate all the new things you bring to SL. You made something possible that prob no one believed in when you started it and i m sure every resident is gratefull for that. So how about showing us the same respect, instead of just shoving this priceraise through our throath? Ppl who did nothing wrong have to pay more because a few that abuse openspace sim? Get real!!!
I for 1 will not pay this raise just out of principle.