said lots of stuff, but not one thing about mew throwing a hot dog down the hallway.
i feel so rejected.

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3Ring Binder
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10-30-2008 07:18
said lots of stuff, but not one thing about mew throwing a hot dog down the hallway. i feel so rejected. ![]() _____________________
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HoneyBear Lilliehook
Owner, The Mall at Cherry
Join date: 18 Jun 2007
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Geez people!
10-30-2008 07:18
You know....aren't there more important things to be discussing right now than whether Phil's a jerk, or Sarah over-reacted, or whether some Linden did, or which forum is better?
I understand we're all frustrated, but give me a freaking break. I'm sick to death of all the arguing!!!! _____________________
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Rocky Rutabaga
isn't wearing underwear™
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10-30-2008 07:19
If someone who works for LL can't handle a FU LL they need a new line of work. LL over reacted. It has nothing to do with it being Sarah, I would feel that way if it was anyone else...Some people in this thread seem to lose sight of that because they are blinded by their own self righteousness. I don't think Sarah owes LL a single thing, in fact it's LL who owes her an apology. and Quite Fucking True. Once again LL shoots itself in the foot (actually, it's more like it capped itself in its own ass). Why? 1.) Because it still does not understand that it offers a service. 2.) It has no clue about customer service. 3.) It does not understand the importance of Key Opinion Leaders in this community. Whether you like it or whatever, the fact is Sarah Nerd is an icon in the community. Lots of people admire her entrepreneurial drive and the success she has forged here. (I do.) Banning said icon was just plain stupid on LL's part. It should have ignored the comment and moved on. When it didn't and tried to fix its mistake, it didn't go nearly far enough. Now we have one very angry and vocal KOL, eight pages of divisive, childish posts that keep this issue at the top of the thread list, plus postings on other forums (I believe). LL really, really (really) needs to hire people knowledgeable in public relations disaster recovery. And avoidance. I can't say how/if this blunder will change other people's opinions about LL. But it certainly has solidified mine. Regards, Rocky _____________________
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3Ring Binder
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10-30-2008 07:21
i know honeybear. i mean, there's that whole hot dog incident that has yet to be addressed.
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Phil Deakins
Prim Savers = low prims
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10-30-2008 07:25
Whoever said Sarah did nothing wrong? Not even Sarah has gone that far - that's your own strawman invention now that you're being called out for your arrogance and you're running out of arguments. What she said isn't the issue. The issue here IS the concierge host's over-reaction - and that is why her suspension was lifted quickly. It WAS an over-reaction. I think you may be injecting your imagination into it. I stated at the start that Sarah got what she deserved. That's my opinion, but I haven't argued about it. It's just my opinion. But I can see you're making lots of friends in this thread. Carry on. ![]() _____________________
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Cocoanut Koala
Coco's Cottages
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10-30-2008 07:26
Of course they do. I experience that myself. But if you left SL, or I left SL, or Sarah, or any individual left SL, LL won't even think twice about it, and SL won't be the poorer for it. Of course SL would be the poorer for it. If it helps, consider this in an additive fashion. Would you consider SL not the poorer because one person who helped build it (such as the individual I was talking about) left? Or if three people who helped build it and publicize it left? Or if twenty passionate SL fans got disgusted and left? Or 2,000? At what point would you concede that SL was the poorer for it? The difference between you and me, I think, is you think no individual is important and I think every individual is. Which of us, do you think, would do better in business? That may be so, but it's the plural. I'm only talking about an individual such as Sarah, myself, you, whoever. And I was talking about one individual, actually, though I didn't name him. When that sort of individual as the person I'm talking about is decides to throw in the towel, you'd be a fool not to worry, and so would LL. coco _____________________
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Cocoanut Koala
Coco's Cottages
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10-30-2008 07:26
i feel so rejected. ![]() I LOVED it, Darling! coco _____________________
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3Ring Binder
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10-30-2008 07:27
I LOVED it, Darling! coco yes, but you didn't chase it! ![]() _____________________
it was fun while it lasted.
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Jerboa Haystack
TGTKFMA
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10-30-2008 07:29
You know....aren't there more important things to be discussing right now than whether Phil's a jerk, or Sarah over-reacted, or whether some Linden did, or which forum is better? I understand we're all frustrated, but give me a freaking break. I'm sick to death of all the arguing!!!! Ok Honey...I'll stop. ![]() You're lucky Phil. ![]() _____________________
Well between your fingers and that magical device, you work wonders. TOTD: "Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so." - Douglas Adams |
3Ring Binder
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10-30-2008 07:33
jsut follow the train above, Jerboa, and all will be well.
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HoneyBear Lilliehook
Owner, The Mall at Cherry
Join date: 18 Jun 2007
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10-30-2008 07:34
Ok Honey...I'll stop. ![]() You're lucky Phil. ![]() Oh yeah darlin, like YOU were the issue! *hugs you anyway* _____________________
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Marcel Flatley
Sampireun Design
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10-30-2008 07:38
Whether Phil or Cocoanut think individuals are important does not really matter. To LL they probably are not important at all, at least not if we see the way they make their decisions. Though what I do wonder... how many OS did Dreamland have left at the moment of the blog entry?
![]() Sarah clearly did something wrong, though most of us would have cheered for her (including me!). The employee banning her for 3 days also did something wrong: a 3 day ban is way overreacted. Another employee thought different, and in the end they lifted the ban. No one knows if it was a manager, no one knows if the original person that did the ban, regretted it later on. 2 people did something in the heat of the moment, that is all there is. @Jerboa: you would be taken way more serious if you did address people by their name. The only thing I now remember about your postings, is the fact you misspelled Phils name on purpose. Would have been better if I remembered your viewpoint, I think. @Sarah: Thanks for telling LL what we all were thinking ![]() _____________________
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Brenda Connolly
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10-30-2008 07:39
Of course they do. I experience that myself. But if you left SL, or I left SL, or Sarah, or any individual left SL, LL won't even think twice about it, and SL won't be the poorer for it. I user emphatically disagreed. There are SO many people who make a difference in SL, and make it what it is, that their leaving would impact it. People who give back as much as they get out. Coco is one, I think she is an asset to the community, Travis and Sarah. Her work at helping new people get set up and not quit SL in a week, would be hard to replace. Plus she is SL's biggest cheerleader, she will be the one who shuts out the lights if it ever goes bust, she loves it that much. She should be working for LL in their PR department, God knows they don't seem to care about promoting their service. There are hundreds of others, many who post here, who give time to help, some make it their primary activity. Ray Figtree left and I think the land business and SL in general lost someone who gave so much knowledge and wisdom. Even you Phil. I've experienced your helpful side, I know you aen't as aloof and jaded as you come off here. I am, and you're never at the meetings. So all these people would be sorely missedif they left, because I don't think the climate in SL is conducive to replacing them anymore. But you are right. LL wouldn't give a shit. And SL would probably be gone by now if all those people followed suit. |
Brenda Connolly
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10-30-2008 07:41
yes, but you didn't chase it! ![]() Jesus Christ on a Pony! Are you still going on about the Hot Dog???? |
HoneyBear Lilliehook
Owner, The Mall at Cherry
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10-30-2008 07:41
Excellent summary, Marcel.
Now, I'm up for a group mudfight, anyone else? _____________________
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Rhaorth Antonelli
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10-30-2008 07:41
I worked all sorts of customer service jobs in my teens and 20s, from waitressing to retail management, and not ONE of those jobs allowed you to immediately kick someone out for cursing. The first step was always a warning...something like, "I'm sorry, but if you continue to use that sort of language, I won't be able to help you and I may have to ask you to leave. Please calm down." And, unless the person was threatening in some way, they'd probably get a second and even third warning before actually being asked to leave. The Linden silently monitoring Concierge chat could reasonably have delivered such a warning, either to Sarah privately or to the group as a whole, but the immediate 3-day suspension was serious overkill. and we are only hearing one side of the story here, and one incident we do not know if she has been vulgar with them before, or if she has swore at them before, we can only take her word for it some of you will take her at face value and believe her word, others won't I have no opinion either way, because I do not know Sarah, so.. therefor I can only base it on this incident and the personality she is showing now, which leads me to believe this is not the first time. I could (and probably am) be wrong. _____________________
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Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
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10-30-2008 07:43
Strikes me as funny that Phil is so against profanity (which personally I very seldom use) but thinks that lying is an acceptable business practice.
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3Ring Binder
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10-30-2008 07:43
Jesus Christ on a Pony! Are you still going on about the Hot Dog???? soitenly ollie. _____________________
it was fun while it lasted.
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HoneyBear Lilliehook
Owner, The Mall at Cherry
Join date: 18 Jun 2007
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10-30-2008 07:43
/me slings mud at Rha
*splat* _____________________
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Jerboa Haystack
TGTKFMA
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10-30-2008 07:43
@Jerboa: you would be taken way more serious if you did address people by their name. The only thing I now remember about your postings, is the fact you misspelled Phils name on purpose. Would have been better if I remembered your viewpoint, I think. ![]() _____________________
Well between your fingers and that magical device, you work wonders. TOTD: "Human beings, who are almost unique in having the ability to learn from the experience of others, are also remarkable for their apparent disinclination to do so." - Douglas Adams |
Damien1 Thorne
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10-30-2008 07:43
Even you Phil. I've experienced your helpful side, I know you aen't as aloof and jaded as you come off here. I am, and you're never at the meetings. That is because he is too aloof and jaded to show up ![]() _____________________
As we fade into the darkness...
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Rhaorth Antonelli
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Join date: 15 Apr 2006
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10-30-2008 07:44
Well...to be fair, some people find sanctimonious prattling to be offensive too. And LL thinks the suspension wasn't appropriate...they overturned it! That right there should be the "nuff said" moment. and here we have no idea what she said to the linden that unbanned her, for all we know it might have been a friend who is a linden that she ran to, to get unbanned again, those who know her will take her at her word, those who do not, will always have doubts as to what really happened and what is not being said. the only ones who know for sure are Sarah, and the linden who set the suspension and the one who lifted it. For all we know, the one who lifted it might be getting reprimanded as we speak for over stepping their limits. *shrug* I can not help but think, just like many other situations that come up in these forums, that we are not getting the whole story. (many of you make this very same comment when it pertains to other people, that we are not hearing the whole story, and only hearing one side of it) _____________________
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Brenda Connolly
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10-30-2008 07:46
That is because he is too aloof and jaded to show up ![]() I hate it when you one up me. *shakes fist* Luckily it doesn't happen too often. ![]() |
3Ring Binder
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10-30-2008 07:47
/me tiptoes over to Brenda's van and tries to peek in the windows.
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Phil Deakins
Prim Savers = low prims
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10-30-2008 07:48
Of course SL would be the poorer for it. If it helps, consider this in an additive fashion. Would you consider SL not the poorer because one person who helped build it (such as the individual I was talking about) left? Or if three people who helped build it and publicize it left? Or if twenty passionate SL fans got disgusted and left? Or 2,000? At what point would you concede that SL was the poorer for it? The difference between you and me, I think, is you think no individual is important and I think every individual is. Which of us, do you think, would do better in business? ![]() I do understand the idea that, if a sod of earth falls off the Yorkshire coast and into the sea, then Eurpose is the lesser for it. By the same token, if I closed my store and left SL, then my products, which are liked by many people, would no longer be available and SL would be the poorer for it. But that's a micro effect, and I'm really talking about a bigger resolution. Startrax left, so he made no more sculptures, and SL doesn't now have the sculptures that he might have made since then, but SL didn't buckle or even twitch. It continued to grow and develope as though he'd never been in it. That's the resolution I'm talking about. If Sarah packed up today, what effect would it have. A freebies store would close, but there are other freebies places. There would be one less people dealing in land, but there are others, so she wouldn't be missed in that respect. I learned in this thread that she has tenants. Ok so they would have to find somewhere else, but they are only a comparitive few people, and when they've found somewhere else, their SL lives would carry on as though she'd never been in SL. The same applies to any individual - SL and people continue, and LL isn't changed in the slightest. If a significant number of people leave, or abandon land, at the around the same time, because of something that LL did, such as hiking the price of OS sims, then it would affect LL to the extent of them likely changing something to try and prevent it. I'm not talking about multiple people - just each individual. As individuals in SL, none of us are important enough that LL needs to sit up and take notice. That's my opinion, anyway. And I was talking about one individual, actually, though I didn't name him. When that sort of individual as the person I'm talking about is decides to throw in the towel, you'd be a fool not to worry, and so would LL. _____________________
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