Linden Lab bans Anshe Chung

(Repost, after Linden Lab has move original thread to some forum that nobody usually read)

This is no April fool joke. This is 100% serious.

The account Anshe Chung has been banned by Linden Lab. It no longer appear in FIND, I can not log on to it and I can not use it on the forums.

The reason given was "billing problems".

However, Linden Lab is holding 63000 US$ they owe me and all my account balances are positive. I also have valid PayPal billing agreement.

The excuse used is obviously that my main account balance was negative for short time (about one day) after I was suddenly charged 25000 US$ at once for auction and tier. It only took me hours to transfer money to take care of 20000 US$ of this. At -4900 US$ I asked Linden Lab to use money from my second account "Anshee Chung". On that account there is +13000 US$. This money was used by Linden Lab, but my account was still banned.

"Coincidently" this happen exactly when weekend start and nobody can be reached in the office. When trying contact support staff I am repeatedly refered to "call the office on monday" or "e-mail concierge".

I have one flawless payment history of >500000 US$ with Linden Lab. In addition Linden Lab owes me 63000 US$.

What I expect from Linden Lab:

1. Unban my account ASAP

2. Public apology by Philip Linden

3. Explanation how Linden Lab plans to avoid such things to happen in the future and how they, in the future, will relate to their biggest customers and provide one safe business environment

What I will do:

1. I will continue provide one stable environment and best possible service to all existing customers under all circumstance

2. I will default on all unclaimed sim purchases and ask Linden Lab for immediate refund of all moneys paid for not yet claimed or delivered sims

3. I will only buy land or sims from Linden Lab again after Linden Lab establish one secure environment for its biggest investors

4. I will share my experiences, positive or negative, with the media.

Fucking hilarious.
Trying to get Anshee banned too?

Looks like you got gommed. Bend over and join the queue.

Question is......

Assuming that this *is* standard practice (and I have no reason to believe otherwise), why should any user, from the newest to the oldest, from the smallest user to the largest business, expect any different?

Perhaps it was just a mistake... an automated computerised procedure that flags these things up and locks the account until the user contacts customer support and a human rectifies the problem.

Either way... "this will not end well".

Lewis

"When you bite the hand that feeds you!" - NIN

edit: No pun intended ;p

Anshe, please at least give it until Monday before you start assuming LL's motives.

Give them a chance to address it, that is, unless you think that because you spend more than the rest of us (and earn more than the rest of us, btw) that you're entitled to having LL staff getting up in the middle of the night, on a weekend, to assist you.

They moved your thread to the right place, this is a discussion between you and LL.

You are reposting here, and also protesting a suspension, both of which are not allowed (for us regular folk anyway).

This thread makes me scratch my A$$

*yawn*

ahaha. I hope LL did this on purpose. If they didn't, then they'll go down as pretty incompetent..

Dangerous or stupid, which would you pick?

We talking about LL or A$$ here ?

Shouldnt this be in notices and well wishes too?

WooHooo

This thread is here because it is of the public interest.

And, yes, I have talked to Lindens *before* I was banned. They told me exact at what hour they would ban me. I protested, pointed to the money I had on account balance of alt account, to bugs with their billing system that exist. They still conciously have decide to ignore all this and ban me.

I believe I have been banned for political reason, since Linden Lab can not control me.

Looks to me like they controlled your A$$ pretty damned well.

Oooooo... pwetty!!

Weeelllll....if you knew you're account was behind, considerring it takes a bit over a month before they actually cancel you rather than just disable..since you make so much money, why dint'cha just pony up the dough like the rest of us have to?

btw...



if that includes any auction sims I wouldn't hold my breath for all of it.

How soon do I have to buy the land I won in the auction?
You must claim your land seven days after your auction closes. If you do not claim your land, it will be reclaimed by Governor Linden for reauction and the original winner will receive a refund of 80% of the original bid.

Double WooHoo

Actually, LL can control you in-world, and they have done because a rule regarding your account balance being overdrawn was violated.

It may have been a mistake - and chances are we will not know, certainly I wouldn't want my billing history and figures plastered open for public dissemination - but the fact is that they can, and have, done what they have done.

Am I alone in seeing a parallel with how Saddam Hussein has behaved in his trial, because he believes he is above the law, and above the rest of us, and to be humiliated by being treated as a normal individual is too much to handle?

Welcome to reality.

Lewis

ansche if you still escort I would be glad to help out by purchasing some of your services

Not really.

Mulch we already discussed this and I said NO!

Courtesy of secondcitizen.com