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[Omitted to Avoid Suspension] Suspended for 3 Days

cinda Hoodoo
my 2cents worth
Join date: 30 Dec 2004
Posts: 951
07-26-2006 13:41
Dear (NAME OMITTED),

Thank you for bringing to our attention this serious flaw in the opperating system of Second Life, and our appolgies for not responding through the normal course of reports in to this urgent problem in a timely manner.

Please if you can (NAME OMMITTED) do us a huge favor and not desribe how to replicate the act in a public forum for others to see and possibly cause more damage before we can fix or repair the situation. This is a TOS violation, and while we consider your post not intentionally meaning to cause more problems it surely could have. Please be advised that any future discussions with such details could be enforced with suspension.

Thank You again for bringing this serious problem to our attention,

(blah blah blah signed by a Linden here)

its a thank you and a nice warning wrapped up in a package that doesnt cause someone to feel like theyve been dogged for trying to do a good deed, even tho perhaps it was more detailed than it needed to have been...
Hiro Pendragon
bye bye f0rums!
Join date: 22 Jan 2004
Posts: 5,905
07-26-2006 13:43
From: Aimee Weber

Allowing a mob to bully Linden Lab into reversing policy judgements is a bad precedent and I wouldn't want to see it become a common practice

I think that what you are saying is a slippery slope, and really not an accurate representation of what's going on. When the public has a legitimate reason for why a disciplinary action should be reversed, I believe they should be vocal.

While enforcing a bad decision may keep from setting a precedent of "oh, the public got this decision reversed", it at the same time weakens the whole disciplinary system by showing it as flawed. That I think would do much more harm to it than having future instances of people asking to reverse a decision --- something we have had anyway in the past.

This has nothing to do with griefing - this is about someone warning about a bug and being banned for it.
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Hiro Pendragon
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Aimee Weber
The one on the right
Join date: 30 Jan 2004
Posts: 4,286
07-26-2006 13:44
From: cinda Hoodoo
Dear (NAME OMITTED),

Thank you for bringing to our attention this serious flaw in the opperating system of Second Life, and our appolgies for not responding through the normal course of reports in to this urgent problem in a timely manner.

Please if you can (NAME OMMITTED) do us a huge favor and not desribe how to replicate the act in a public forum for others to see and possibly cause more damage before we can fix or repair the situation. This is a TOS violation, and while we consider your post not intentionally meaning to cause more problems it surely could have. Please be advised that any future discussions with such details could be enforced with suspension.

Thank You again for bringing this serious problem to our attention,

(blah blah blah signed by a Linden here)

its a thank you and a nice warning wrapped up in a package that doesnt cause someone to feel like theyve been dogged for trying to do a good deed, even tho perhaps it was more detailed than it needed to have been...


Bingo.

(but as Hiro mentioned, Cristiano did not provide information as to how to replicate the bug)
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Hiro Pendragon
bye bye f0rums!
Join date: 22 Jan 2004
Posts: 5,905
07-26-2006 13:44
From: cinda Hoodoo


Please if you can (NAME OMMITTED) do us a huge favor and not desribe how to replicate the act in a public forum for others to see and possibly cause more damage before we can fix or repair the situation.

He did not do this. Your statements misrepresent what went on.

(NAME OMITTED) simply alerted people that there was a bug, and did not tell people the procedure. (which is a bit obscure and multi-stepped, if you have learned of it)
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Hiro Pendragon
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Hiro Pendragon
bye bye f0rums!
Join date: 22 Jan 2004
Posts: 5,905
07-26-2006 13:45
From: Aimee Weber
Bingo.

Not bingo. (NAME OMITTED) never explained how.
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Hiro Pendragon
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Visit my SL blog: http://secondtense.blogspot.com
Shiryu Musashi
Veteran Designer
Join date: 19 Nov 2004
Posts: 1,045
07-26-2006 13:46
Lately (name omitted) has been(rightfully) very vocal into criticizing the woes of the latest patches, LL found a way to get back at him, and so they did.
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Aimee Weber
The one on the right
Join date: 30 Jan 2004
Posts: 4,286
07-26-2006 13:46
From: Hiro Pendragon
Not bingo. (NAME OMITTED) never explained how.


Bingo that the proper action would have been a "Thank You" letter.

I have already stated on numerous occasions and in numerous places that Cristiano didn't explain "how-to"
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katykiwi Moonflower
Esquirette
Join date: 5 Dec 2003
Posts: 1,489
07-26-2006 13:51
From: Strife Onizuka
Hall monitor suggests children; police suggests criminals.
I would suggest that those who warrant justified sanctions for forum misconduct are acting like children, and I shudder to think that a RESMOD would assign criminal status to SL members who post on the forums!
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Schwanson Schlegel
SL's Tokin' Villain
Join date: 15 Nov 2003
Posts: 2,721
07-26-2006 13:57
All I can do is shake my head in disbeleif. LL did the wrong thing here, I think that is obvious.



I had all of my objects from two properties returned to me by griefers using this exploit. They returned nearly everything from both locations. I would have been pissed if someone knew about this and DIDN'T post it.
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Cory Edo
is on a 7 second delay
Join date: 26 Mar 2005
Posts: 1,851
07-26-2006 14:02
If it stands for anything, I was right there when Cris pulled off the exploit, and a friend and myself tried for over an hour to replicate it based on his forum post about it. I had to pull up the older post about it that was buried in another forum thread to even get close, and even then the more explanitory post didn't include one factor that was still needed to perform the exploit.

As far as I could tell - and trust me, I looked - no one person posted the entire procedure in its entirety. And given the somewhat hit and miss track record on catching bugs like this, I have little doubt that Cris' heart was in the right place by warning people the exploit was out there. If it was a situation where someone posted the exploit procedure in its entirety with malicious intent, I would be 100% behind the suspension...but its not.
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Lecktor Hannibal
YOUR MOM
Join date: 1 Jul 2004
Posts: 6,734
07-26-2006 14:03
I'm just reading up on this, would this be why the Iraqi War Memorial was returned completely to me about a week or so ago ? :mad:
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From: Khamon Fate
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Aimee Weber
The one on the right
Join date: 30 Jan 2004
Posts: 4,286
07-26-2006 14:07
From: Schwanson Schlegel
I had all of my objects from two properties returned to me by griefers using this exploit. They returned nearly everything from both locations. I would have been pissed if someone knew about this and DIDN'T post it.


Funny you should say this. Cristiano, myself, the folks over at Tyrell, Neph, and a few others knew about this exploit and we all took defensive measures to protect our assets.

Now, if this bug did NOT become public knowlege, you have to imagine the scenario that ran through our minds. The aforementioned griefers would have continued their rampage with only a handful of commonly accused "FIC" sims shutting down for unknown reasons ("Midnight City closed for..ummm redecorating! Gibson closed for... street cleaning! Yeah that's the ticket";).

It wouldn't take long before the usual suspects reached the conclusion that Linden Lab informed the FIC of this bug (rather than the other way around) allowing them exclusive opportunity to protect themselves.
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Hiro Pendragon
bye bye f0rums!
Join date: 22 Jan 2004
Posts: 5,905
07-26-2006 14:13
From: Aimee Weber
Bingo that the proper action would have been a "Thank You" letter.

I have already stated on numerous occasions and in numerous places that Cristiano didn't explain "how-to"

Gotcha, yeah, totally.

Or as Bub says, "Totarry".

I am still wondering when Linden Lab will stop looking at people with SL businesses as the standard "customer" or "resident", and start looking at them as "business partners" which they really are.

Like, think about how much value Snapzilla adds to Second Life.

Not that, you know, I picked Snapzilla for any particular reason. :)
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Hiro Pendragon
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Visit my SL blog: http://secondtense.blogspot.com
moo Money
Notorious m.o.o.
Join date: 20 Jan 2003
Posts: 193
07-26-2006 16:23
Cristiano is still suspended? This is bullshit!
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Ulrika Zugzwang
Magnanimous in Victory
Join date: 10 Jun 2004
Posts: 6,382
07-26-2006 16:28
From: Aimee Weber
I wouldn't advocate overturning Cristiano's sentence.
This boggles my mind. I can't think of a single reason why you'd say this, aside from the fact that LL is buttering your bread. Would you similarly advocate that a person sent to prison for a crime that has been proven they didn't commit, remain in prison? If you found out that your child didn't steal a dollar from their sibling would you still leave them grounded for a week?

Justify yourself in reply and discuss whether or not your financial self interest is skewing your ethics.

~Ulrika~
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Chik-chik-chika-ahh
stpaulsub Clio
Fear the Bubblegum Gurl!
Join date: 2 Sep 2004
Posts: 607
07-26-2006 16:29
From: Taco Rubio
The Society of Non-Developing-Cranky-Asshats would also like to officially pitch our hat into the "wtf? LAME" ring.

i would like to know why i have not been invited to this group??? what? am i to tall? *miff*

ohh and BTW
I AGREEEEEEE! :(
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From: someone
David Valentino: I think I just like to play with the balls
John Toonie
Registered User
Join date: 3 Jul 2005
Posts: 58
07-26-2006 16:38
Ok to me this seems like an equal treatment banning, basically all the people that did report how to recreate the bug and name omitted got hit with the same punishment straight down the line, sounds to me like a case of wrong place, wrong time.

If LL did reverse their decision, they would have to for every person that told how to recreate the bug, as they had "good intentions"

What LL can do is stop killing flys with a cannon, but in the corperate world, why buy 20 flyswatters, when you can get 1 cannon and take out all them at once. Who cares what else gets hit, not their problem.

As for AR reports, I have NEVER, EVER gotten anything more then an automated responce from LL about bug reports. I mean I actually took the time, AR'd a problem then tracked down a linden that was part of the bug hunting group, told him the problem, a week later he stopped answering IMs. I never got a straight answer as to what was going on, just the normal call your ISP, oh redo your network settings.

If LL really want some positive support and want people to jump through their hoops to get problems fixed, start telling us we did the right thing and maybe now and then actually have a dev type out an email that says they found what the problem is. Does it really take more then 10 seconds for a dev to take a AR report, write down of the name who sent it and type 6 words on an email, "we found the problem you reported". Hell that alone, those 6 words would have stopped all these people from posting to the forums.
Siobhan OFlynn
Evildoer
Join date: 19 Aug 2003
Posts: 1,140
07-26-2006 16:53
From: Taco Rubio
The Society of Non-Developing-Cranky-Asshats would also like to officially pitch our hat into the "wtf? LAME" ring.


Me, too!

Pfft, LL, you really fucked it up this time. Good going. :mad:
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From: Starax Statosky
Absolute freedom is heavenly. I'm sure they don't have a police force and resmods in heaven.


From: pandastrong Fairplay
omgeveryonegetoutofmythreadrightnowican'ttakeit


From: Soleil Mirabeau
I'll miss all of you assholes. :(
cinda Hoodoo
my 2cents worth
Join date: 30 Dec 2004
Posts: 951
07-26-2006 16:54
From: Hiro Pendragon
He did not do this. Your statements misrepresent what went on.

(NAME OMITTED) simply alerted people that there was a bug, and did not tell people the procedure. (which is a bit obscure and multi-stepped, if you have learned of it)


This is the letter i would have sent out to all the ones on the forum that discussed any part of how to do it, and i was reading real time, there were some that did. Not saying that Name Omitted is Chistino, but if he wasnt one of them that put out instructions on how to, no he deff did not deserve what happened to him. But then LL has been known, and ive had it personally happen to me, pick on who they dont appreciate "telling it like it is" on the forums...and i can tell you they will not reverse their decision, but tell him the entire suspension, that they are "looking into it" then by that time the suspensions over, and hope it all gets swept under the rug. The only thing that kept me from being more vocal over my problem, was a sincere apology from one of their customer service ppl, that i wont mention his/her name, theyd prolly fire em...
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
07-26-2006 17:04
From: John Toonie
the people that did report how to recreate the bug and name omitted got hit with the same punishment straight down the line
Some were suspended for a week, others for three days.
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

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Joannah Cramer
Registered User
Join date: 12 Apr 2006
Posts: 1,539
07-26-2006 17:07
From: Aimee Weber
Whoever is right or wrong about the entire situation, one thing is clear: Linden Lab will not be able to quietly issue a suspension against a resident posting non-specific information about an exploit. It will become front page news.

Realistically? As long as the suspended resident isn't someone who's at least a close acquaintance of people able to influence what gets on 'front page news', few will ever find out, and even less will care.

Case in point: in this very situation there's been 3 suspensions issued for 'discussing exploit' according to police blotter. Only one of them got actually blogged about and is subject of this discussion; the other two went pretty much unmentioned.
Aimee Weber
The one on the right
Join date: 30 Jan 2004
Posts: 4,286
07-26-2006 17:16
From: Ulrika Zugzwang
This boggles my mind. I can't think of a single reason why you'd say this, aside from the fact that LL is buttering your bread. Would you similarly advocate that a person sent to prison for a crime that has been proven they didn't commit, remain in prison? If you found out that your child didn't steal a dollar from their sibling would you still leave them grounded for a week?

Justify yourself in reply and discuss whether or not your financial self interest is skewing your ethics.


I would but you know. Buttered bread etc.
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Devlin Gallant
Thought Police
Join date: 18 Jun 2003
Posts: 5,948
07-26-2006 18:11
From: Shiryu Musashi
Lately (name omitted) has been(rightfully) very vocal into criticizing the woes of the latest patches, LL found a way to get back at him, and so they did.


I was wondering if that was the real reason he was suspended myself. I agree, however, that LL blew it big time this time. They should have been thanking 'X' rather than punishing him. At the least LL should remove the ban/suspension, and make a public apology.
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I LIKE children, I've just never been able to finish a whole one.
Jauani Wu
pancake rabbit
Join date: 7 Apr 2003
Posts: 3,835
07-26-2006 19:12
From: Strife Onizuka
ResMods cannot edit posts; the feature is disabled for ResMods.
ResMods do not dictate reprocusions for violations; nor do we enforce them. We have no control over them. You could say we are the police, and LL is the court; LL decides what happens when a case is brought to them.
ResMods had no involvement in this incedent; a Linden came down from on high and did the moderations.


would it be fair to call resmods pigs, then?
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Jauani Wu
hero of justice
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Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
07-26-2006 19:47
From: Aimee Weber
Oddly enough, while I believe Linden Lab made a dire public relations blunder with this embarrassing flex of disciplinary muscle, I wouldn't advocate overturning Cristiano's sentence.

Allowing a mob to bully Linden Lab into reversing policy judgements is a bad precedent and I wouldn't want to see it become a common practice ("ZOMG YOU BAN ME FOR GRIEFING! MY FRIENDS PROTEST!";)

Rather, I would be happy if Linden Lab reviewed the policy, the interpretation of the policy, and the Linden(s) making the judgement call in Cristiano's case. Hopefully such a review would prevent future PR disasters. As somebody who has her livelihood embedded deep in the success of Second Life, I truly want to see what is best for the platform, and what I have seen here isn't it.

Well, supposedly there is an appeal process. Supposedly they are willing to listen to reason and overturn incorrect decisions.

One would think they would do this with just a reasoned hearing from the person involved. And surely it wouldn't be amiss to consider that bunches of people are agreeing.

Otherwise you might as well not have an appeals system. And you might as well say, "Never overturn a decision, lest we give that person the idea he can run things."

That would be as easy a conclusion, regarding an individual appealing his punishment, as to say, "Especially never overturn a decision if dozens of other residents agree with that person."

So I believe you've just given an argument for never hearing any appeals at all.

coco
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