Petition and Poll: Reinstate CrisMid

Cristiano Midnight, operator of sluniverse.com, Snapzilla, owns the ANOmations animations stores.

Why you ask such a silly question?

Who the heck are you?

You seem to be very certain in your opinion - I assumed a person with such a strong opinion would have some basis for it. I guess I assumed wrong.

Yes you and I both assume you are wrong.

I have a feeling this thread will be locked soon. I called Mrs. Cleo and she agreed.

Yes, I was wrong, you hold strong opinions with no basis.

Yay... a linden labs cheerleader... hip, hip, hip hip horray, ban an innocent for another day... yaaay! *High kick high kick*

Susie, you are being unfair to us(suspended people) with the attuide that we're guilty until proven innocent, its long been known that linden labs doesn't offer much recourse for the suspended types and that they don't give two nickles about intent or seeing it from any other point of view.

That needs to change...

I'm not out to get them, crism wasn't out to hurt them, none of us were... we were honestly trying to help... I AR'd the bug a day before the post, I talked to a linden after finding one online in live help...

I was brushed off, they were too busy to even come see me recreate the bug which I offered to do.

it had to be made public, go back to that time frame (wensday-sunday) where there are a LOT of posts about peoples objects being returned, misplaced or lost... Obviously, they wanted to wait to the next patch cycle.

Someone had to pipe up.

I think the whole system is wrong. It's wrong that you don't get told what you were suspended for. That actually shocked me when I found that out. It assumes, for a start, that you were aware of your violation, which is often not the case. How can you know what not to do next time, if they don't tell you what it is you did, and how you violated the rules? There's no disclosure issues with telling you why you got suspended. And for fuck's sake, you're a customer, they owe you an adequate explanation for why they are suspending you from the service you pay for.

You should be able to appeal. Really appeal, not just an ignored email. You should be able to appeal before the suspension is applied as well. That is fair and just.

Forum violations should not be met with in-world restrictions, unless it's very serious and inextricably linked to behaviour in-world. Coco is right, this only punishes those who have the most to lose, the people who put the most into SL. Anyone can have a bad day, cross the line, and you can say, 'oh, but those people won't end up banned'... but tell that to Lewis, who got booted from the greeters, something he really believed in and put a lot of energy into, because of a warning. He doesn't even know what it was for, and has no avenue for appeal. Is this how you treat a customer volunteering their time to ease the transition for new customers?

Greeters and Mentors are only required to maintain a 'relatively' clean rap sheet. Well relative to 9 months, and a whole lot of volunteer service, and a couple of thousand posts, one warning is relatively clean. Either they're being far too heavy-handed and cavalier with that axe or... it was an opportunity to act against someone who has been very outspoken in their criticism of LL.

We should be able to talk about resmods and the resmod system. It needs checks and balances. As it stands, we have resmods that don't appear to be rotating at all, and are making some terrible decisions. Locking parody threads, where the subjects clearly know each other, and you can see they are both ok with it, because they have both started a thread about each other? If parody falls ouside the scope of acceptable discussion... then speech on this forum is far too repressed.

The whole discipline system needs examining. For all LL's world-building rhetoric, we have a standard game-like discipline system, that treats adults like children, that treats customers like criminals.

I know there's more I wanted to say, but I've just woken up, and the words aren't forming.

For all these reasons, and more though, I refuse to AR anyone on these forums, while the status quo exists. The consequences are too onerous, people are being treated unfairly and unjustly, speech is getting quashed.

I am not sure why people are jumping on you about this, but I agree with this sentiment 100% - it is not about who said something. It should be about applying to TOS fairly - the problem is, this also isn't about what was said, as what was said did not violate the TOS. So while it is a great sentiment, it didn't apply in any way.

All I said what that the identity of the person banned has nothing to do with the actual ban. Please give me a break and respect my opinion.

Interesting. Apparently Stephen Linden voted on the poll, in favor of Cristiano's suspension.

That's all I'm saying, Chip. The lack of discussion makes the whole process seem parental or totalitarian. Whatever you want to call it, it's a position I can't relate to as an adult purchasing a service from any other company.

The vacation is not the issue, it's about putting one in the position of having a mark against you in a system which leads to denied access, clearing one's record, not to mention credibility and standing when a misstep has occurred. As things are, there is no accountability relative to LL, although there's no reason to expect infallibility. Yet, sentences are passed out with any questioning subject to further reprimands. Honestly, the lack of communication throughout the whole process is what I find freaky.

Forum penalties are applied to SL access as well.

Thank you Cristiano. I am sorry that you got screwed but it could have happened to any of us I guess. Don't ask me why some people don't know how to read...

Lewis and I rarely see eye to eye on things, but I admit his removal from the Greeters program did not sit well with me either. I found it very troubling, given some of the people who have remained greeters and mentors, and some of the substandard people in Live Help and the ResMod programs. I am not prone to conspiracy theories, but it seemed to me that it was very personal against him. Lewis was very dedicated, and to punish him like that is just cruel, I think.

Additionally, it is my understanding that repeated attempts to ask Jeska why he was removed were met with silence. The least she can do is have the courtesy of a response - the slience speaks volumes about the lack of respect that LL has for its customers and volunteers. If you won't even take phonecalls, which is patently ridiculous, then they should at least have the professionalism to answer emails. They have no problem taking wide advantage of volunteerism, but then they hurt the very people trying to make SL better. Something is definitely wrong with the entire system.

Actually I think it has a lot to do with it, but let me start another way.

The post crism made didn't related the details of how to do the exploit, just the general sense of it... by that alone he shouldn't have gotten a suspention.

Secondly, I would think a high post count, long standing member of the community, as active as he is, wouldn't be reporting the bug with evil intent...

Intent is the key thing here that LL needs to start respecting, murder trials are effected by it, trails against theft are effected by it, trails against physical violence are effected by it... obviously, intent is a big and important part of the law system we are most aware of, united states law, and LL needs to take the time to create a small dialogue with those up for punishment. Sony online enterainment has the WORST track record for customer service, down to closing their forums... but the GM staff STILL talked to you if you were facing a ban or a suspention...

Why can't linden labs do the same?

Do they like being worse than SoE?

Anyway, I digress... suspend us from the forums, not the game... I'd rather have my forum rights revoked for a month than eat the losses I did during these three days off, I had building contracts that are now defunct, the time I finally got off work (because I just got back from having a portion of my back operated on) is gone for good...

It hurt me in more than just lost time, but money too, all because I was trying to do my duty and report bugs...

If reporting bugs is bad, close, lock and delete bug reporting threads... I mean hell, lindens posting in such threads in the past lead me to beleave they were perfectly alright to use as a venue to report such issues!

I just noticed that myself. I can't get a response out of them, but glad to know Stephen can stop by to weigh in his incredibly important opinion. So much for not commenting on disciplinary action.

OMGZ R U CALLIN ME ILLTIRATE???!?!?

I'm scared to start a poll (yes, too scared to)

I would love to see one about the lack of communication being right or wrong though... I'm feeling very gunshy right now and I've got no faith in the moderators at this time.

That is just wrong.

Does a vote fall under the "no comment" heading?

Nope. It is a comment in itself. I'm going to be posting a question in the answers forum connected to this that I hope will prevent future occurrences of what we just went through.

No, it does not. It isn't appropriate in any way.

Someone email GU comics, this would make an AWESOME joke

http://www.gucomics.com/

Thing is, I lack humor right now... someone make a good write up for us unwashed, dispicible formerly suspended types

OH SNAP! ;0 That's funny

Well... I just got TOS-d again but I am going to appeal it with torly, I don't think the TOS was applied correctly this time, even by stretch of imagination. (given that A.) wasnt a repost or spam B.) the thread wasnt about appealing my suspended status, rather, where to post my concerns over the suspension appeals system... thus the TOS doesnt effect my thread.

Anyway, please look into the suggestions forum since I am going to post something there about a new appeals system, I'd love the support. I'm also going to post my question in secondlife answers, as amber linden suggested, where I might actually get an answer (I hope)

Have a nice morning, I'm not