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1.11.0=Complete Disaster

IvanTwin Rogers
Registered User
Join date: 24 Jun 2003
Posts: 87
07-23-2006 03:25
?
Selene Gregoire
Eyes of the Wolf
Join date: 14 Sep 2005
Posts: 681
07-23-2006 03:38
For more than a year I kept trying to get people to open thier eyes and see the train wreck we were all headed for that finally happened with this so called upgrade. So many people who were behind LL 100% are now cussing LL with everything they have. No, I don't feel vindicated. If anything I feel bad for all of us. People have been asking me why I hardly ever log in any more. Why I'm never there when they need help with thier JEVNs. Well... now they should have a pretty good idea as to why. I've gotten so fed up with all the unneccesary bells and whistles while the bugs that have been around for more than a year have been ignored, just as they have been for longer than I've been around, being shoved down our throats before they have been properly and fully tested for no less than 90 days. An upgrade very two weeks. Get freakin real.

There are so many things I could sit here and bitch about but I'd be wasting my time. It's enough to know that I saw it coming and I missed the train wreck.

Maybe I will log-in inworld again... someday. Then again maybe I'll do the one thing I swore I would never do and go back to AW where the graphics etc may not be up to date but, there is stability and you get what you pay for.

Oh... and for those of you who may be wondering... I kissed my premium account goodbye after the last fiasco. I can't afford it any more and the frustration and problems LL has just aren't worth paying for even if I could afford it. So that's 50 bucks less amonth LL is getting. It may not be much to LL but it al adds up after a while. Especially after more and more people get fed up and leave or go back to basic.


Like the title of that old movie..... Maybe I'll Come Home In The Spring.




Maybe.
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Kahlil Gibran


Tiffy Rinkitink
Registered User
Join date: 6 Apr 2006
Posts: 10
What happened?!?!
07-23-2006 03:58
what happened to the old snapshot option this new one sucks! please fix it!!!!
CJ Carnot
Registered User
Join date: 23 Oct 2005
Posts: 433
07-23-2006 03:59
The inevitable financial compensation threads that downtime often brings are obviously quite pointless I know, but after the fiascos of this last month I'm really starting to feel that Linden Lab would be advised to show some goodwill to their long suffering paying customers and content creators. Just some acknowledgement of our commitment in the face of adversity would be nice.
Selene Gregoire
Eyes of the Wolf
Join date: 14 Sep 2005
Posts: 681
07-23-2006 04:00
From: CJ Carnot
The inevitable financial compensation threads that downtime often brings are obviously quite pointless I know, but after the fiascos of this last month I'm really starting to feel that Linden Lab would be advised to show some goodwill to their long suffering paying customers and content creators. Just some acknowledgement of our commitment in the face of adversity would be nice.



After more than a year of being commited to SL and not having gotten any kind of compensation.... sorry to say even after this train wreck... fat chance of that ever happening.
_____________________
"Half of what I say is meaningless; but I say it so that the other half may reach you."

"In the depth of my soul there is a wordless song."

Kahlil Gibran


Raphael Rutherford
Resident Resident
Join date: 26 Mar 2004
Posts: 236
07-23-2006 04:02
I'd be happy if they would simply announce what the f*ck is going on and when the grid is expected back up.
Three hours without ANY information is totally unacceptable.
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Goodbye and thanks for all the prims.
Selene Gregoire
Eyes of the Wolf
Join date: 14 Sep 2005
Posts: 681
07-23-2006 04:05
From: Raphael Rutherford
I'd be happy if they would simply announce what the f*ck is going on and when the grid is expected back up.
Three hours without ANY information is totally unacceptable.



Welcome to the world of LL. Enjoy your stay...
_____________________
"Half of what I say is meaningless; but I say it so that the other half may reach you."

"In the depth of my soul there is a wordless song."

Kahlil Gibran


Elror Gullwing
Registered User
Join date: 6 Sep 2004
Posts: 306
Core Members Dissatisfaction
07-23-2006 05:10
I, too, hope LL upper management notes the number of long-time, supportive residents, and huge content creators that have posted on this thread in regard to what has to be one of the worst rollouts in a very long time. Sure, the newer members will complain when things go wrong - but they do not have the long-term experience on which to contrast, compare and otherwise judge the quality of current version roll-outs.

This has been an extremely problemmatic version. While the addition of 'features' are always desireable, the types and numbers of features being added lately really do not add very much base functionality to the user experience or real add-on capabilities in terms of content creation or control.

Cristiano's (the OP) comments are well taken, and generally supported by a cast of long-time and reputable residents. I have written several times of the past couple of years as to the importance of LL maintaining the "Core Membership", IF SL is going to survive in the form of Phil's vision.

The Core Members represent the past, present AND future of SL. These members and contributing residents are bright, intelligent, creative and generally tolerant. But, this latest version, with all of it's 'cutsie' add-ons has been a disaster not witnessed for many versions of the past couple of years.

The testing, roll-out, and subsequent late night "OMG's" by LL is the manifestation of upper management not being focused, asking the right questions of its development and technical teams, and generally letting the inmates run the asylum. Yes, it has to be ALOT more fun to be making ready for the upcoming San Francisco conclave than attending to the multitude of details and testing procedures on a version roll-out. Perhaps this version roll-out should have come later, after the August meeting when managment has the time, energy and focus required to insure we don't get into a situation as we currently find ourselves.

*Holds up a 3 card on a scale of 1-10. No medal this time.

Memo To Phil:
Time to regroup, call the executive team into an emergency operations meeting, and get back on track. The Core is at risk on this one. Otherwise, you may find yourselves tweaking your resumes instead of a very, very botched version.

*Waves at the other long-time members who took the time to provide all of the intelligent and well thought out feedback.
Corianne Westwick
Registered User
Join date: 1 Jul 2006
Posts: 2
07-23-2006 05:26
I'm a relatively new member, but I must say, I don't much care for the changes in my SL experience since the update.

There is a lot more lag than there used to be, causing jerkiness in both movement and typing. Also, flying is problematic. Sometimes I get in the air and just take off, flying flying flying, with no control over my av at all. I end up over the ocean somewhere. As a new user, I admit that just getting my av to go where I want her to go is hard enough anyway LOL, but now it is nearly impossible. I find I stand still a lot now. At home. Alone. Sad, really. A friends' offer to "go" somewhere kinda fills me with dread.

I also don't like the new snapshot system.

And, SL crashes for me on a regular basis. It never crashed once, before the update.

I appreciate the Lindens wanting to make a better SL experience, but in my opinion, this particular update needs a little work.
Elror Gullwing
Registered User
Join date: 6 Sep 2004
Posts: 306
The Core Is At Risk....
07-23-2006 05:44
From: Cristiano Midnight
It seems that the trend of pushing shoddy, half thought out functionality out the door quickly for no apparent reason did not end with the inventory window problems. After all kinds of assurances that they have an improved development process and quality testing, we have the single worst update since version 1.5. How is this progress, honestly? I am all for saying thank you and praising the Lindens when they do something right, but this complete mess of an update is fucking inexcuseable. To highlight the severity of what is wrong:

* An estate tool bug that allowed all scripted items in the sim to be inadvertantly returned, destroying the sim (at least they have resolved this quickly).

* An eyedropper tool that allows content theft. While not at first apparent how to do this, it is actually quite easy.

* A bug that causes group members to become officers, exposing the group to having their land sold and builds destroyed.

* A widely panned new snapshot tool that is a giant step backward in usability. It seems time was put into adding stupid, nauseating effects and flashy features like a Matrix-freeze frame zoom system, but that no thought was given to how people actually use snapshots or to hiding any of the complexity at all. You can no longer take a series of snapshots in rapid succession until you get the right picture, something that you could easily do before.

* A gratuitous change in the way the enter key behaves with the chat window, causing people to jump in the air because the chat window is unexpectedly closed

* Script problems that broke existing objects.

* A texture picker that now makes it extremely difficult to actually apply textures to objects. Again, a giant usability step backward (though you did get the bonus of being able to steal any texture).

* Pointless UI changes like detachable menus and changes to pie menus so that they fade in.

There is probably a lot more, but this list is enough. There are several show stopping, serious bugs on the list. I recognize the complexity of updating SL at this point, but there is absolutely no excuse for the poor quality of this update. We as customers deserve better than this, and Linden Lab should be ashamed for shoving this out the door so quickly without more extensive testing. God help us with the 1.12 update, which has dramatic changes to group functionality. If it is treated as poorly as 1.11 was, then who knows what will be broken.

Philip Linden has talked extensively about Linden Lab's development process, and how they use a system called the Love Machine. Note to Philip: it's not fucking working. You can't just let people do what they want on a whim, but apparently, that is how the development is handled. A Magic 8 ball would be more effective at this point. I know there are all kinds of improvments that SL needs and that it is a balancing act trying to figure out what to do next and what the priorities are, but there is a single priority that is more important than anything else: STOP BREAKING THINGS THAT ALREADY WORKED FINE. Until you can figure that one out, perhaps you should hold off of wasting time on detachable menus and gee-wiz camera effects. The customers of Linden Lab deserve better than the Russian Roulette updates you keep shoving out the door in rapid succession.



I, too, hope LL upper management notes the number of long-time, supportive residents, and huge content creators that have posted on this thread in regard to what has to be one of the worst rollouts in a very long time. Sure, the newer members will complain when things go wrong - but they do not have the long-term experience on which to contrast, compare and otherwise judge the quality of current version roll-outs.

This has been an extremely problemmatic version. While the addition of 'features' are always desireable, the types and numbers of features being added lately really do not add very much base functionality to the user experience or real add-on capabilities in terms of content creation or control.

Cristiano's (the OP) comments are well taken, and generally supported by a cast of long-time and reputable residents. I have written several times of the past couple of years as to the importance of LL maintaining the "Core Membership", IF SL is going to survive in the form of Phil's vision.

The Core Members represent the past, present AND future of SL. These members and contributing residents are bright, intelligent, creative and generally tolerant. But, this latest version, with all of it's 'cutsie' add-ons has been a disaster not witnessed for many versions of the past couple of years.

The testing, roll-out, and subsequent late night "OMG's" by LL is the manifestation of upper management not being focused, asking the right questions of its development and technical teams, and generally letting the inmates run the asylum. Yes, it has to be ALOT more fun to be making ready for the upcoming San Francisco conclave than attending to the multitude of details and testing procedures on a version roll-out. Perhaps this version roll-out should have come later, after the August meeting when managment has the time, energy and focus required to insure we don't get into a situation as we currently find ourselves.

*Holds up a 3 card on a scale of 1-10. No medal this time.

Memo To Phil:
Time to regroup, call the executive team into an emergency operations meeting, and get back on track. The Core is at risk on this one. Otherwise, you may find yourselves tweaking your resumes instead of a very, very botched version.

*Waves at the other long-time members who took the time to provide all of the intelligent and well thought out feedback.
Xceptopec Wolfstein
Registered User
Join date: 12 Jul 2006
Posts: 153
07-23-2006 05:49
1 bug I have seen since the fucking debacle that is euthamistically referred by some as an update on Wednesday (and I know others have also come across it as well), while minor and can at least be worked round is the right mouse button functions. I am frequently seeing my right mouse button completely skip the first radial and going straight to the second one. Damned annoying if you are trying to 'port, buy, pick things up etc.
Shanni Hin
Registered User
Join date: 21 Jul 2006
Posts: 3
07-23-2006 06:08
Phew! First mention of the black text on back background I've seen so far. Though tI was the only one and was about to go and buy a new vid card... Not. Anyway, Every time I log in, I have to go in and change text in preferances. I can't even SEE what's being typed until I do. Wonder how mnay more out there have the same problem.


From: Linada MacKay
\signed

My Personal number 1 grief is the messed up colours. Black chat is very hard to read, and now i can't even change it.....well done.


Jacqueline Trudeau
Nogoodnik
Join date: 9 Jul 2005
Posts: 171
07-23-2006 06:11
Oh, and LL, if you are thinking this is just the usual forum complaints by the usual suspects. I have not run across a single person - A SINGLE ONE!!! - inworld that has not agreed this update is complete disaster. Snapshot is now the most reviled part of SL - who wants to be griefed by the UI?
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Myke Patton
Registered User
Join date: 27 Nov 2005
Posts: 27
stupid stupid stupid
07-23-2006 06:25
Like most countries, large government bodies and diseases, LL are moving forward way too fast for their own good. They're "expanding territories" and spitting out "improvements" before the existing problems have been stabilized. Like building a city on inferior girders and pillars, when things get heavy enough, the whole thing will crumble and sink. This is where Second Life is headed.

LL can spit out all the excuses they want. Hell they can even go over some of our heads and circumvent our frustration by listing technical references only half of us understand. Last update Joshua was sure to stipulate "There are many tired Lindens working on this right now". This was at 5:30pm. o.O Awww the Lindens missed their 5:30pm nap time to fix their repeatedly broken product. We ARE unreasonable aren't we? o.O Shame on us.

On average SL spends a few hours for updating / maintenance per week...roughly every wednesday. 4 counts of interruption per month. Which means approximately, 48 days of the year there is so me form of interruption (approx 5 hours at a time). Now count in the *unexpected* downtimes/maintenance-outs/game-crashes/offlines/updates...i dunno we'll average say...2 of those per week (in light of recent "developments";) which brings our "occasions of downtime/interruption" to about 144 counts of inaccessibility per year. These aren't all-day counts mind you. Interruptions are only approx 4-5 hours long. But still.. that's 144 out of 356 days where there's some form of interruption, planned or unplanned.

Do other online games repeatedly fall off the table like this? Do Linden Labs think they are actually moving forward a the moment? Is putting in untested patches good business pratcise? After all this.. there's still that add up on the website enticing basic users to upgrade to premium. WHY THE HELL WOULD I WANT TO DO THAT? Why would I want to pay a monthly fee to own land I can't access on 144 counts per year? And on more counts than that, functionality is wonky when I DO try to use it.

Like I mentioned when this nightmare of a post started... LL are moving foward too fast for their own good. They're keeping "the company's best interest" in mind, but customer care / product is out the window. But hey...we're playing with THEIR toys... so we should just be greatful right?

Karen Linden: ""A major exploit in 1.11.0 has come to our attention late Saturday night PDT"" --- COME TO OUR ATTENTION??? WTF....DON'T YOU PEOPLE EVEN KNOW YOUR PRODUCT ANYMORE??? Do you people not in fact run this game? Hmm? o.O

SL used to be such a source of fun for me....when it was working. Now it's seemingly one disappointment after another. Now we have downtimes/offlines on weekends and peak hours. Every wednesday is more or less of a writeoff. It should be stipulated in the terms of service that the game should be expected to be only accessible half the time. At least then we'd know what to expect.
Lukas Thetan
Antiubiquitous
Join date: 21 May 2004
Posts: 128
07-23-2006 06:44
From: Darcy Rutledge

But something I have not seen mentioned is that all the text & effect color choices have reverted to black when I log in. (Chat, system,objects, effect and error messages) is this happening to anyone else too? Or is there a simple fix for this? The reply to my bug report for this was a blank email, boy that was a lot help ...NOT!
After reading some posts I think I will try uninstalling and reinstalling....joy joy
D!


You are not alone, but when I reported this particular bug, I was tersely told to reinstall!

Anyway, I was able to sort of get around it by deleting the settings.xml and, if it exists, the old settings.ini file. At the next login, SL will recreate the settings.xml file in its default form if it doesn't find it. You need to reset all your settings that are controlled by that that file, however. Might not be worth it for just 3 or 4 logins before it decides to go bad again.
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madddyyy Schnook
SLGuides Virtual Worlds
Join date: 2 Jan 2006
Posts: 207
07-23-2006 06:46
it seems to me these things are not properly playtested before roll out. i know we have preveiw grid ect but i mean people who have been resident for a set length of time. maybe all working in different content creating industries to actually take time out (with pay) and play test. report back. lindens fix or tweak, retest and when its bug free roll it out.
I am fed up to the back teeth of the constant update wednesday routine. update wednesday
wednesdaynight downtime to fix exploits bugs. up for 2 hours. then down again for hours. then up then down..how many lost hours have we lost.. do we get any form of compensation
. because its not my fault the shitty roll out keeps getting bugged and goes off line.
i pay 85 dollars a month for the pleasure of not being able to log in for days at a time.
being in the uk the downtime seems to be in my day/evening getting damn peed off now.
SORT THIS THING OUT< PLAYTEST<SORT THE BUGS OUT<PLAYTEST AGAIN>
Ingrid Ingersoll
Archived
Join date: 10 Aug 2004
Posts: 4,601
07-23-2006 06:47
I used to love taking snapshots. I guess I'll have to go back to playing with matches.
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Jonas Pierterson
Dark Harlequin
Join date: 27 Dec 2005
Posts: 3,660
07-23-2006 06:58
From: Elle74 Zaftig
Just read Starax's post. THAT's why my furniture just sort of deleted itself after I put it in a temp rezzer. As did my bf's dalek's and spinner.

Re: Die scripts? What do those do? And will it re-rezz our items to show them? Or is that a perma-kill of the item?


Serves people who use temp on rez to go over prim limits well, really. If they'd quit stealing sim resources, I might feel some sympathy.

Starax's wand is a toy and uses temp on rez to amuse, whereas temp on rezzers steal sim resources..

In other words, I hope they fix the wand issue but leave people who use temp on rez high and dry.
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Mustelid Carnot
Made from quality ferrets
Join date: 7 Sep 2005
Posts: 106
07-23-2006 07:05
From: Bruno Buckenburger
I haven't posted much on this board lately and actually have not spent much time in-world as I used to. However, recently I've come back and I'm really beginning to question why.



Same here.
I got back in world sometime in the end of may, went "Huh, why not buy a quarterly for my July payment, things seem to be going well financially for me here" and pretty much right after I changed my payment schedual and paid for a quarter year all hell started going.

Not the least of which is that a business that financially used to be able to produce $37US easily in sales and have some left over is now crawling to the point I'm going nuts. Which is of couse due to the fact it's getting less and less likely people can buy stuff from me on the grid, what with it being down (and probably not helped by stipend loss from free accounts, as I used to price to target free accounters). But I've just paid out until October, so I'm stuck premium whether I wanna be or not.

I just really, really want SL to stop saying their world is an economy. It's an economy, I suppose, with the worst of both laise faire and government checks, all the fun of theft and undercutting in laise faire and all the goverment restrictions without the policing or aid("Wait, we have to rebalance the linden! Wait, we have to make sure people have less money! Whoops, we gotta make it so you can't access your store, here, have a shitty update!""No, we can't do anything about people stealing your work, but we can... keep you from selling Lindens too much! Woooo!";)


Sorry, just blowing steam I guess :(
Jonas Pierterson
Dark Harlequin
Join date: 27 Dec 2005
Posts: 3,660
07-23-2006 07:07
From: Xceptopec Wolfstein
1 bug I have seen since the fucking debacle that is euthamistically referred by some as an update on Wednesday (and I know others have also come across it as well), while minor and can at least be worked round is the right mouse button functions. I am frequently seeing my right mouse button completely skip the first radial and going straight to the second one. Damned annoying if you are trying to 'port, buy, pick things up etc.


Very. Avoidable by holding the mouse button and letting go over your pie option, but that can move your camera..
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I must protest. I am not a merry man! - Warf, ST: TNG, episode: Qpid

You killed my father. Prepare to die. - Inigo Montoya, The Princess Bride

You killed My father. Your a-- is mine! - Hellboy
Joannah Cramer
Registered User
Join date: 12 Apr 2006
Posts: 1,539
07-23-2006 07:14
From: Jonas Pierterson
Serves people who use temp on rez to go over prim limits well, really. If they'd quit stealing sim resources, I might feel some sympathy.

Starax's wand is a toy and uses temp on rez to amuse, whereas temp on rezzers steal sim resources..

In other words, I hope they fix the wand issue but leave people who use temp on rez high and dry.

Unfortunately according to LL guy it's pretty much the potential spread of temp-on-rez misuse that caused these changes and consequently broke the wand thing as well as holovendors and such...

So unlikely they can 'fix' one while they limit the other. But then people have only themselves to thank for it :<
Jasper Switchblade
Registered User
Join date: 5 Jan 2006
Posts: 2
LL hired a Greifer on staff?
07-23-2006 07:23
From: Tyken Hightower
Update sucks. Thanks.


Think about it - I think a griefer got on the inside somehow!
Jonas Pierterson
Dark Harlequin
Join date: 27 Dec 2005
Posts: 3,660
07-23-2006 07:24
From: Joannah Cramer
Unfortunately according to LL guy it's pretty much the potential spread of temp-on-rez misuse that caused these changes and consequently broke the wand thing as well as holovendors and such...

So unlikely they can 'fix' one while they limit the other. But then people have only themselves to thank for it :<


Its sad if the wand is effectively killed because of temp on rezzers..but then on the other hand it will help stop resource theives. I'd rather stop the ones stealing sim resources.
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Good freebies here and here

I must protest. I am not a merry man! - Warf, ST: TNG, episode: Qpid

You killed my father. Prepare to die. - Inigo Montoya, The Princess Bride

You killed My father. Your a-- is mine! - Hellboy
Jennyfur Peregrine
Whatever
Join date: 24 Dec 2003
Posts: 1,151
07-23-2006 07:43
From: Ingrid Ingersoll
I used to love taking snapshots. I guess I'll have to go back to playing with matches.


I am reverting to alt + printscreen for the time being and then uploading them into SL.
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Cristiano Midnight
Evil Snapshot Baron
Join date: 17 May 2003
Posts: 8,616
07-23-2006 09:23
From: Jennyfur Peregrine
I am reverting to alt + printscreen for the time being and then uploading them into SL.


A program called Snag It is very nice - it is what I use for all my screen shots - it's reasonably priced and does a lot of stuff, including even video capture. The best part is you can drag and select the area you want to capture, then crop and edit the image in the editor before saving to various formats. Definitely better than plain old print screen.
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