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Open Spaces Announcement & Talk with M and Jack Linden

Jini Hammerer
The green chick
Join date: 22 Jul 2007
Posts: 196
11-07-2008 06:53
From: Broccoli Curry
... unless, as we suspect, they were overinflated in the first place.

When you buy website hosting from a company (which is basically what we're doing with SL), you aren't expected to pay 'up front' for the server, and have no right of ownership over it at all.

Everyone knows that any product you buy, the bigger your order the better the discount. You'd have thought that with LL buying servers by the boxload and bandwidth by the petabyte, as the grid got bigger their 'per person' costs would have gone down, not up.



well i did some math in an ealier post

/356/24/291220/42.html#post2210334

i came up with just profit from buying the servers as around
2,575,000 with an aditional income of 1,125,000 per month from open sims alone.
The price increase comes to a cool 750,000 a month

so if everyone upgrades to homesteds they will be making 1,875,000 per month from 235 servers over 1 years time thats 22,500,000 a year from ONLY openspace sims.
Cherry Czervik
Came To Her Senses
Join date: 18 Feb 2006
Posts: 3,680
11-07-2008 06:56
It actually wouldn't matter if their costs were minimal if they wanted to change prices in line with inflation etc. That's what they are entitled to do. Whether this is good commercial sense is a moot point.

Many would say that they have applied reasonable limits by saying only 750 prims and making them landscape only. I actually agree that if that HAD been the deal from day one, or if they had not implied living on OS or renting them out was ok, and had not RAISED THE PRIM LIMIT to 3750 ...

I think this is actually some nifty marketing, unfortunately a lot of their user base are simply too savvy to be lulled into a "thank you LL!" mindset. However - give it six months - time will tell if this is a long term thing or not. In that six months I confidently predict that I will not be back here paying my way. I'll be keeping my money for transcontinental flights, thanks
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Lord Sullivan
DTC at all times :)
Join date: 15 Dec 2005
Posts: 2,870
11-07-2008 06:58
From: Serina Juran
First, thank you LL for acknowledging the concerns of the residents and working toward a resolution in a constructive manner. It is clear that suggestions and complaints have not fallen on deaf ears, and I for one appreciate the dialog and urge LL to continue to work toward a resolution that is equitable not only for the business, but to the residents as well.

Setting the OpenSpaces at 750 prims and $75 a month is a great compromise that will ensure those areas are used for what was intended -- true open spaces with minimal landscaping.

The Homestead product at $95 a month for 3,750 prims and an agent limit also is a good idea. It's the price increase in July to $125 for the same product that I question. Essentially, the January price increase was simply moved back six months, with no additional benefit to the residents. I don't begrudge LL making money; fatter coffers would utimately benefit the residents inworld with better performance and more services.

I do think however, that should the price go up to the $125 level, something else needs to be offered to justify that increase. Let residents buy Homesteads without owning a Private Island first or increase the prims on the Homesteads to 5,000, with the same agent limits. There is obviously a market for a mid-range product -- one that could be quite lucrative for LL.

Thank you for your time!
Serina Juran


LOL haven't you read the previous posts? How can what LL is proposing be better when all the plans are a step backwards? A 3000 prim cut for genuine OS users and the price remains the same, the current OS becomes a homestead for $125 a month with restrictions. Please remember LL does not tend to listen to its customers as many have shown over the years, they hear us but they do not listen.

Fatter coffers mean fatter paychecks for the investors not better performance and more services. You will soon come to realize that us customers are LL's cash cow to be milked at will but now the cows kicking back lol
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Cherry Czervik
Came To Her Senses
Join date: 18 Feb 2006
Posts: 3,680
11-07-2008 06:59
From: Lord Sullivan
LOL haven't you read the previous posts? How can what LL is proposing be better when all the plans are a step backwards? A 3000 prim cut for genuine OS users and the price remains the same, the current OS becomes a homestead for $125 a month with restrictions. Please remember LL does not tend to listen to its customers as many have shown over the years, they hear us but they do not listen.

Fatter coffers mean fatter paychecks for the investors not better performance and more services. You will soon come to realize that us customers are LL's cash cow to be milked at will but now the cows kicking back lol


Which is why people should vote with their feet ...
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Prophet Alexandre
Registered User
Join date: 27 Dec 2006
Posts: 8
letter to linden's
11-07-2008 07:00
Dear Jack Linden

I have noticed your latest information concerning 'Homestead' pricing and 'New' Open Space ' sims and feel I have to point out a discrepancy , which I would be grateful if you could clarify please.

Existing Open Spaces with 3750 prims will now be called 'Homesteads' and the tier will be increased to $125 in July 2009.

No change there , other than a name !!!

Non profits 'We will offer an educational discount to qualified educators on the new Homestead product. The discount amount will be the same as Private Regions, roughly 30%.'

Actually this is contradictory an inaccurate !

Np's receive a discount of 50% on private regions , including Open Spaces, so is the discount 'the same as private regions' or 30% ?

Non Profit are currently charged US$10.00 per 1000 prims on Open Space sims.

Your new proposals for 'Homestead' sims would mean Non Profits paying US$87.50 (with your 30% discount) , which equates to US$23.33 per 1000 prims an increase of some 133% in tier payments. To say this is prohibitive is an understatement !!!

Regular sim owners are to receive an increase of some 67% in tiers on 'Homestead' sims (formally Open Space) .

Why is the tier increase for Non Profits 'double' that for regular sim owners ??

To remain at the current level of tiers for both Non profits and regular owners, ,LL should be providing additional prims to a level of 8750 per 'Homestead' sim.


It appears that your comments are confusing regarding Np's disounts . In addition, may I ask why you are just renaming 'Open Spaces' as 'Homesteads' and keeping the prim limits the same ? If you are increasing prices, you should be offering an improved product .....'Homesteads' with increased prim allowances.

It therefore appears, that 'Open Space' sims have been so successful, that LL have decided to take advantage of the success by substantially increasing the cost with little added value .

Please can you reconsider your price point by increasing the prim limits for 'Homestead' sims and can you also please clarify the discounts for Np's Also, why are Non Profits required to pay 6 months tier in advance ??

At this level of pricing and lack of prim increase, I suspect the omly option will be to join another Platform.
Cherry Czervik
Came To Her Senses
Join date: 18 Feb 2006
Posts: 3,680
11-07-2008 07:01
The join dates in this thread tell their own story ... looking at Prophet's comment above.
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Mephistopheles McMinnar
Be, or not to be...
Join date: 14 Sep 2008
Posts: 70
11-07-2008 07:09
From: Jini Hammerer

Nice calculation, but where are the costs for the datacenters (Frisco and Dallas) and the complete VPN?

To own a blade rack isn't that expensive, but you have to pay the datacenter where you put it in. The whole GRID has also permanent traffic, even if no one is on a SIM. Don't forget employees, the office costs also money, electricity, phone, internet connection from the office etc. Shall i go ahead? If you do the math, then count all positions and not the basics only.
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The spirit I, which evermore denies! And justly; for whate'er to light is brought deserves again to be reduced to naught; Then better 'twere that naught should be. Thus all the elements which ye destruction, Sin, or briefly, Evil, name,
As my peculiar element I claim. (Mephistopheles from "Faust" J.W.v. Goethe)
Mephistopheles McMinnar
Be, or not to be...
Join date: 14 Sep 2008
Posts: 70
11-07-2008 07:12
From: Cherry Czervik
The join dates in this thread tell their own story ... looking at Prophet's comment above.

Not at all. This is my second time in SL, I've left in 2006 Second Life after two years due some important RL issues.
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The spirit I, which evermore denies! And justly; for whate'er to light is brought deserves again to be reduced to naught; Then better 'twere that naught should be. Thus all the elements which ye destruction, Sin, or briefly, Evil, name,
As my peculiar element I claim. (Mephistopheles from "Faust" J.W.v. Goethe)
Kwakkelde Kwak
Registered User
Join date: 10 Aug 2007
Posts: 37
11-07-2008 07:19
From: Mephistopheles McMinnar
Not at all. This is my second time in SL, I've left in 2006 Second Life after two years due some important RL issues.


Maybe not all, but a relative old resident telling LL he'll pack up.... yes that does mean something
Jeffery Beckersted
Registered User
Join date: 9 Apr 2006
Posts: 21
11-07-2008 07:20
From: Mephistopheles McMinnar
Nice calculation, but where are the costs for the datacenters (Frisco and Dallas) and the complete VPN?

To own a blade rack isn't that expensive, but you have to pay the datacenter where you put it in. The whole GRID has also permanent traffic, even if no one is on a SIM. Don't forget employees, the office costs also money, electricity, phone, internet connection from the office etc. Shall i go ahead? If you do the math, then count all positions and not the basics only.


Regardless, LL continually grabs it's customers by the ankles, holds them upside down and shakes them to see how much more money will jingle out of their pockets. They have repeatedly financially devastated and harmed large groups of their own customers with their mis-handled management of Second Life, it's commerce structure, and so on.

I think the best thing for you is to spend a few years here though. You really can't appreciate it until you've had your back broken a few times.
Pantaiputih Korobase
Registered User
Join date: 8 Apr 2007
Posts: 41
around 8 am
11-07-2008 07:25
ok, so its around 8 am in LA, still no alarm clock ringing?
katt had probably too muhch pop(p) corn as some said she lives in CET and sitll not alive to post
M
M
M
emmmmm
me eats RL breakfast/lunch/dinner/whatever time zone meal
91% out
Vex Streeter
Motley
Join date: 21 Jun 2007
Posts: 21
The problem is that "intended use" never has been clearly defined
11-07-2008 07:25
From: Amilie Anatine
to discuss intended use, LL made it very clear what they should be used for ...
From: Wiki Linden
It is therefore important to understand what these regions are. They are provided for light use only, not for building, living in, renting as homes or use for events. As a stretch of open water for boating or a scenic wooded area they are fine, but we do not advise more serious use than this and will not respond to performance issues reported should you not use them in this way."

They defined "light use" in entirely subjective and contradictory terms:
- "not for building" what does building mean? rezzing? then no forest. Maybe they don't want you using one as a builder's workshop? why?
- "living in" does this mean you cannot set your home point there? hang out there? rez a 10 prim cabin?
- "renting as homes" what does letting other people set their home point to your OS sim have to do with performance?
- "boating" is non-trivial av traffic, significant impact in physics simulation, and can be moderately heavily scripted - how is a boat lighter use than a house?
- "use for events" define events: can you play tag in an OS sim? have a boat race through one? chat with friends?
- "scenic" anything will require many more than 750 prim in 65k m^2 - My OS Sim has something like 1500 prim in plants, rocks, and waves and *still* looks sparse.
- Then they said they want to hear complaints if you do not follow the guidelines.
I'm willing to believe that the intended use policy has some grounding in reality, but the descriptions give little context, particularly when they are changing the deal so dramatically. The bottom line is that there is a disconnect between the words they are using, the performance model that has been fuzzily described, and the pricing of the services that they are offering.

It looks to me like the new price/capability will not be attractive to anyone, leaving only homesteads as viable options, yet they have still not guaranteed performance, only price and still reduced capacity.

Dont get me wrong - it was a serious oversight to not have enforced strict 1/4 capacity in the first place (i.e. default avlimit of 10 with max of 25, limit physical object count). If the price increase or capability decrease were within reasonable expectations then this would not be much of an issue. But LL hasn't backed their change with enough information to determine if (a) the changes are equitable and (b) the changes will actually solve the problems.
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Lord Sullivan
DTC at all times :)
Join date: 15 Dec 2005
Posts: 2,870
11-07-2008 07:25
From: Cherry Czervik
Which is why people should vote with their feet ...


Totally agreed there and we are :)
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Carrie Grant
Registered User
Join date: 28 Jul 2005
Posts: 23
11-07-2008 07:32
Originally Posted by Lostmedia Ares
I call for a move that Mark Kingdon be removed form any position he holds at Linden Lab's by share holders , If not , Resign his post for neglect of duty to his customer base .

From: Broccoli Curry
Seconded.



I'd also vote for that, for what it's worth
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Phil Priestman
Registered User
Join date: 12 Dec 2006
Posts: 13
11-07-2008 07:33
From: Carrie Grant
Originally Posted by Lostmedia Ares
I call for a move that Mark Kingdon be removed form any position he holds at Linden Lab's by share holders , If not , Resign his post for neglect of duty to his customer base .




I'd also vote for that, for what it's worth



You got my vote..
Mephistopheles McMinnar
Be, or not to be...
Join date: 14 Sep 2008
Posts: 70
11-07-2008 07:38
From: Jeffery Beckersted
Regardless, LL continually grabs it's customers by the ankles, holds them upside down and shakes them to see how much more money will jingle out of their pockets. They have repeatedly financially devastated and harmed large groups of their own customers with their mis-handled management of Second Life, it's commerce structure, and so on.

I think the best thing for you is to spend a few years here though. You really can't appreciate it until you've had your back broken a few times.

I've wrote in a former post, that this isn't my first experience with LL and Second Life. My first time were from march 2004 till dec. 2006 and i have had personal reasons why i've left SL in 2006.

You can't compare LL/SL with a webhosting service, because SL need alot more maintanence, security support and bandwith like a website. All compares i've read shows me, that no one understands how difficult it is to run a grid in this dimensions and how cost intensive it is. All other grids will and must raise the prices IF they grow as big as SL.

On the other hand, Jack wrote that they are working on a LLnet to reduce the traffic costs and increase the stability of the Grid. Maybe thats also way to reduce fees and tier in the future. SL and the business behind is much more complex as many assume, the OS desaster is a small part only in the whole picture, but for all OS owner the most important point yet.
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The spirit I, which evermore denies! And justly; for whate'er to light is brought deserves again to be reduced to naught; Then better 'twere that naught should be. Thus all the elements which ye destruction, Sin, or briefly, Evil, name,
As my peculiar element I claim. (Mephistopheles from "Faust" J.W.v. Goethe)
Amilie Anatine
Registered User
Join date: 25 Jun 2007
Posts: 38
to keep people up to speed
11-07-2008 07:42
https://support.secondlife.com/ics/support/default.asp?deptID=4417&task=knowledge&questionID=5650

read this but just scroll all the way to the big table summarizing everything.

what you dont see there is that before this policy change, openspaces used to be allowed over 3000 prims. also please note, the script limits are still TBD = to be determined

they cannot simply just cut a regular sim in 4 or eighths it seems to me they are trying to give you less than that and charging you more. (1/4 sim should be $68.74 a month tier if full sim teir is divided by 4) M said he didnt want a complicated price structure, but he definitely made one.

you see they have basically raised the price of the original openspace and are calling it homestead and lowered the prim limit of the original openspace which you cannot have unless you write to concierge to convert.

if concerge wait times for openspace are anything like buying new islands, expect to wait at least two weeks to hear news on your own opensim.
VW Sands
Registered User
Join date: 16 May 2007
Posts: 5
Shareholders?
11-07-2008 07:43
From: Lostmedia Ares
This is my call for the CEO of Linden Lab's to recognise that the handleing of this whole situation from conception to where we are right now has been a huge mistake .

As it stands now we are being ignored and this move is by way of orders from Linden Lab's CEO .

Any hope of restoring this situation to a stable outcome has well passed it's term .

I call for a move that Mark Kingdon be removed form any position he holds at Linden Lab's by share holders , If not , Resign his post for neglect of duty to his customer base .


IF LL was a public company, which it is NOT, it´s share price would have plumeted into the toilet LONG before now. The myriad of mistakes made in the last 18 months are crowned by this latest jewel.
Mercury LeShelle
Designer / Constructor
Join date: 3 Jan 2007
Posts: 4
11-07-2008 07:46
Can't see why anyone would want OS, 750 prims as stated provides very little in terms of scenery, or even trees. Big flat open bit of lumpy land, or sea, that has not visual beauty, whats the point? how can you build parkland? parks have trees, and structures... why spend $75 per month to have a big flat bit of land hardly anyone will ever see? (10 avs at a time?)

I would have thought it would be a proper SL experience if its attractively terraformed, and populated with attractive terraces, or garden walls, or even derelict life, like something once existed there, but left centuries before.. something to make people gasp.. but 750 prims... I've built single structures that use that, and would look nice in a 2048 plot... but lost in an Openspace....
Cherry Czervik
Came To Her Senses
Join date: 18 Feb 2006
Posts: 3,680
11-07-2008 07:49
From: Phil Priestman
You got my vote..


This is absolutely pointless, you know. And counterproductive.
_____________________
To exchange power is sublime. To steal from another ... well, what goes around comes around.
Cherry Czervik
Came To Her Senses
Join date: 18 Feb 2006
Posts: 3,680
11-07-2008 07:50
From: Jeffery Beckersted
Regardless, LL continually grabs it's customers by the ankles, holds them upside down and shakes them to see how much more money will jingle out of their pockets. They have repeatedly financially devastated and harmed large groups of their own customers with their mis-handled management of Second Life, it's commerce structure, and so on.

I think the best thing for you is to spend a few years here though. You really can't appreciate it until you've had your back broken a few times.


QFT!
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To exchange power is sublime. To steal from another ... well, what goes around comes around.
Sindy Tsure
Will script for shoes
Join date: 18 Sep 2006
Posts: 4,103
11-07-2008 07:51
From: Lostmedia Ares
I call for a move that Mark Kingdon be removed form any position he holds at Linden Lab's by share holders , If not , Resign his post for neglect of duty to his customer base .

Er.. Shareholders?
Cherry Czervik
Came To Her Senses
Join date: 18 Feb 2006
Posts: 3,680
11-07-2008 07:52
From: Lord Sullivan
Totally agreed there and we are :)


/me does a moose impression at you :)
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To exchange power is sublime. To steal from another ... well, what goes around comes around.
Kwakkelde Kwak
Registered User
Join date: 10 Aug 2007
Posts: 37
11-07-2008 07:56
From: Mercury LeShelle
Can't see why anyone would want OS, 750 prims as stated provides very little in terms of scenery, or even trees. Big flat open bit of lumpy land, or sea, that has not visual beauty, whats the point? how can you build parkland? parks have trees, and structures... why spend $75 per month to have a big flat bit of land hardly anyone will ever see? (10 avs at a time?)

I would have thought it would be a proper SL experience if its attractively terraformed, and populated with attractive terraces, or garden walls, or even derelict life, like something once existed there, but left centuries before.. something to make people gasp.. but 750 prims... I've built single structures that use that, and would look nice in a 2048 plot... but lost in an Openspace....


I can see why people want a sim like that, although there won't be many. Although they didn't pay off and are partially for sale and partially already removed, Club Jenna Islands was a good example of how they can be used. 4 full sims, connected by 4 OS ones.
On their own they will be useless, which is the point of them, they can be used between sims, even to reduce lag generated by child agents in a neighbouring sim.
And for the 750 prim limit, I have created items that would fill that too, that just means an OS shouldn't have such a structure. i have also designed an OS sim and 750 would have been tight, but sufficiant. No you can't use 20 prim trees, but there are 1 prim trees around aswell, both made by Lindens and residents. Just see it as a challenge to build low prim, trust me it is very possible.
nikita2 Denimore
Registered User
Join date: 28 Oct 2008
Posts: 130
11-07-2008 07:59
From: Ceera Murakami
OK, read the post and the Knowledge Base FAQ that relates to it.

I still have a few questions:

Does LL believe that a lower avatar limit (max 20) and possible script limitations will be sufficent to ensure performance on a Homestead sim that is using the full 3750 prims?

Would it not be a wise step to consider reducing the number of homestead sims assigned to a single server core, from 4, as the OS is now, to 2 or 3 per core?

Why not allow direct purchase of Homestead sims, without other sim ownership? One of the largest reasons people flocked to set up homes on OS sims was because the prim count and price point and the ability to have them disconnected from other sims made them ideal for offering some semblance of privacy. If I could purchase a Homestead sim strictly for my own personal use, and have it not connected to any other sim, so I cold disallow public access, that would be an ideal home for me, and for many in SL. Complete privacy, and no landlord other than Linden Lab. So WHY can't I just buy one direct from LL?

I support reducing actual OS sims to 10 avatars and 750 prims, You need no more than that for open water and for forests, if you aren't trying to set up homes in them.


Oh thank you.thank you,thank you,i have been going on and on about that,and i'm glad to see more are suggesting it.
We all bought/rent our OS cos they are affordable.At the $75 rate and the estate owners profit mark up it is doable.
With the increase to $125,i can do that to,BUT once the estate owners profit is piled on top,as well as exchange rates,well That $125 becomes a lot more
What i would like to see is LL selling homesteads to non estate owners so we can pay LL t only the increased tier rate and no more
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