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Openspace Announcement Discussion with Jack Linden

Neptune Shelman
Registered User
Join date: 1 Aug 2008
Posts: 329
11-03-2008 04:22
From: Daniel Regenbogen
Well first: the setup fees, as high as they are, are the peanuts in this game. LL lives from the monthly fees, and it's the monthly fees that "kill" the customers in the end if they go up too much.

Secondly, you have a calculating error there. LL can afford to lose 40 percent of the existing open space regions to have the same money as before, not 67 percent. Jack Linden said, that there are roughly 13,000 open space regions around, a couple of hundred owned by LL. Lets say 12,000 are privately owned.

12,000 x $75 = $900,000 per month
7,200 (40% abandoned) x $125 = $900,000
6,000 (50% abandoned) x $125 = $750,000
4,800 (60% abandoned) x $125 = $600,000
3,600 (70% abandoned) x $125 = $450,000
and so on.

While I can't say how many exactly will be abandoned, from what I hear from my customers and friends, it will be definitely more than 40%, more in the range of 50-60% (totally abandoning and not changing to full prim) with an andditional 10-20% abandoning but taking other land.


The sums say LL can loose 40% of their OS sims 4800 of them, but can they afford to loose the 4800 users and possibly even more who reside on them?
LL make money from every user through currency transfers etc. aswell as just land tiers.

Their dream of attracting major business to the platform requires them to have a high userbase without it who's going to invest further money?
Matthew Dowd
Registered User
Join date: 30 Jan 2007
Posts: 1,046
11-03-2008 04:22
From: Traven Sachs
Guess what folks - by BUYING a sim or land or anything else that COSTS YOU MONEY on SL... you AGREE to them being able to change those prices at ANY TIME without notice at their sole discretion. The instant you agree to their TOS - you GIVE UP ANY RIGHTS YOU HAD about the costs....


The TOS can be overriden by statuory law and court judgements irrespective of whether they were agreed between the parties or not. For instance, every day I read and agree to software licenses which claim to prevent me from decompiling the software, however the Uk copyright act not only gives me a non-revocable right to decompile software but explicitly states that any clause to the contrary in any agreement is automatically null and void.

The TOS also insist (or used to) that any arbitration must take place within California courts (and hence subject to California laws) - a judge in Pensylvania overruled that clause last year.

Matthew
Kwakkelde Kwak
Registered User
Join date: 10 Aug 2007
Posts: 37
11-03-2008 04:23
From: Traven Sachs
Just a point here - and by no means do I mean to imply that I 'agree' with LL's current price changes - I don't frankly - however from the TOS:

1.7 In the event you choose to use paid aspects of the Service, you agree to the posted pricing and billing policies on the Websites.

Certain aspects of the Service are provided for a fee or other charge. These fees and charges are described on the Websites, and in the event you elect to use paid aspects of the Service, you agree to the pricing, payment and billing policies applicable to such fees and charges, posted or linked at http://secondlife.com/corporate/billing.php. Linden Lab may add new services for additional fees and charges, or proactively amend fees and charges for existing services, at any time in its sole discretion.


Guess what folks - by BUYING a sim or land or anything else that COSTS YOU MONEY on SL... you AGREE to them being able to change those prices at ANY TIME without notice at their sole discretion. The instant you agree to their TOS - you GIVE UP ANY RIGHTS YOU HAD about the costs....


Here is where you are wrong. I didn't read the full TOS, nor all laws around. But what I do know is that you cannot put anything you like into TOS. I don't know the legal term, I don't even know the English term...but it is called "reasonability".

For example:
You buy a $1000 sweater.
TOS say you can't return the sweater
after one wash the sweater is half the size and lost all of its color

in a court of law those TOS will be thrown away in a heartbeat
Matthew Dowd
Registered User
Join date: 30 Jan 2007
Posts: 1,046
11-03-2008 04:26
From: Vittorio Beerbaum
And why? It's not because web hosting are good ppl, it's because a) they face the competition (while LL is dominant)


The web hosting company I use only charges me a monthly fee for the (dedicated) server (no non-refundable setup fees).

Matthew
Draghan Marksman
Registered User
Join date: 1 Jan 2008
Posts: 20
11-03-2008 04:34
Linden Lab and Jack Linden's silence is deafening...
The consequences of this silence is, in my opinion, far more damageable than the price hike is..
Trust and communication are essential in any business.
Ironically, Katt Linden added a post on the blog about where to find updates...
Well I have been looking for Jack's update for a while... Found none..
It would be funny if it was not that sad...
Qie Niangao
Coin-operated
Join date: 24 May 2006
Posts: 7,138
11-03-2008 04:41
From: Don Duke
OPEN SPACE SIMS WERE ALWAYS MORE EXPENSIVE THAN REGULAR SIMS!
Per prim, yes--and yet they were fantastically popular. So, by whatever internal measure of "goodness" people used in their buying decisions, they were more cost-effective, undermining arguments based on price-per-prim.

That said, I believe the $125/month price renders OpenSpaces obsolete and a dead product line, as I've argued before. Part of it is price-per-prim, but the whole product is just appallingly unappealing at that price. (I've tried to figure out why LL made this marketing decision, and others have speculated in this thread about almost every motivation I could dream up. I can't dismiss the possibility of total ineptitude, either.)
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long Juliesse
Registered User
Join date: 28 Jun 2008
Posts: 5
looks like im going to be homeless
11-03-2008 05:14
i am new to the game but all i have lived in is open space i have a whole open space i rent and it is cool but if my rent is going to up im out my place you know the old saying if it aint broke dont fix it leve our os alone let the poor users of sl have a chance to have a place to call home if the price dose go up i will just have to leve sl and itn just aint right sure hurt the user that pay you pay checks with out us ll is nothing respect the users that fill your pokets with the green
Vye Graves
Registered User
Join date: 22 Jun 2007
Posts: 249
11-03-2008 05:28
rezzable is closing sims.

"We are consolidating our sims here in Second Life now in the face of the void crisis and general lack of trust in how Linden Lab treats its customers and users.

I put in the ticket today, so sims (Cannary, The Dump) will disappear soon. Last chance for photos. Grab stuff asap!"

Nice, huh? I wonder how many other neat spots we'll lose. Nm, though. I'm sure things to do and places to go in SL isn't really what is important. There's always the casinos. Oh, wait...
Lukas Althouse
Registered User
Join date: 28 Sep 2006
Posts: 1
SL Architeture
11-03-2008 05:30
I find it very hard to understand what is being described as SL's architecture. Allocating sims to servers seems like a crime against system design and the environment - imagine all those thousands of servers maintaining deserted worlds just in case someone might turn up. Why on earth don't you load sims on demand on a server pool?

With regards to the latest announcement as an Estate Owner for the last 3 years I barely raised an eyebrow. I've been collecting $2500 every month for you guys with no thanks nor respect. We have put tremendous energy into building a strong community and I am sure that along with many other Estate Owners it's only friendships that keep it going. The pricing structure with grand father sims, sim price rises and VAT has long ago made it impossible for us to compete or make a profit and we have just ended up extorting absorbent fees from our friends for you guys because you have a lousy system architecture killing the planet.

However this latest announcement has made me realise something that LL might not of appreciated. When we announced to our residents your latest price rises and the fact we were considering moving to OpenSim everyone of our residents who wanted to continue with SL wants to go there with us. You see it’s what we do together that is fun in SL. The idea of a roving virtual community looking for a place to call home has ignited a renewed enthusiasm amongst us. We will run down our islands in an orderly fashion maintaining a small presence for an obelisk to better times and basic shopping needs. We will transfer our inventories to OpenSim and continue the fun there. I doubt OpenSim will be our final resting place, a better system architecture is still required but no doubt one day will find it. So long SL and thanks for all the fish!
eku Zhong
Apocalips = low prims
Join date: 27 May 2008
Posts: 752
11-03-2008 05:36
you know this sullen refusal to talk by LL is not funny ... no not at all.
Maybe its behavoir one would expect from a kindergarten 2cent operation out to scam ppl..
but not from a multi-million corporation.

its just making me angry! :mad:
Imsaho Fleury
Registered User
Join date: 3 Feb 2007
Posts: 17
Report on Jack Linden's office hour
11-03-2008 06:11
I think it's quite clear to people that this forum is *not* a discussion with JL although Lindens are reading them (witness the occasional moderation). I don't think you can expect Linden feedback in this forum.

However, Jack Linden is meeting with with residents inworld, both at Concierge and at user level. So in the absence of a Jack linden post I thought I would put an edited transcript of JL's last office hour (see below for a link to the full transcript. Highlighted aspects of this transcript have already appeared previously in this forum.

The way the system went was that people were asked to IM Patch Linden with questions and JL would reply only to those questions. I've therefore only extracted out what PL or JL said. The beginning was a bit chaotic but it smoothed out at the end.

Pick out whatever info you want to discuss and don't shoot the messenger :-). the full transcript is always there if you want to check what was actually said.

================================

http://homeless.inworld.sl/2008/10/jack-linden-office-hour-10-30-2008-transcript



Patch Linden: ====> How many open space sims are there on the grid, and how many individual owners are there?

Jack Linden shouts: There are 13,000 Openspaces, several hundred of which are Linden owned. So there are several thousand owners (I don’t have the exact figure to hand)

so the Q.. What about those of us with 3 or less sims who haven’t the plans nor ability to go forward with a fourth and convert to a full sim? Are we just out of luck and going to be forced to abandon or will we be given the option to keep them with the higher tier?

We may look at ways to help there, if people want to convert to a full region. That’s certainly on the table as an option

Patch Linden: =====> As obviously there is a financial reason for the decision are you going to provide support for residents with free conversions from now until the deadline so we can change the sims back. Also will you be exploring the 2 Open Space Sim idea for higher prims - as commercially these could fill the gap.

Jack Linden shouts: I think that allowing a period of free conversions is fair, so i would think we could help with that. And yes, we will look at ways to add further value and performance to Openspaces, in the usage model they are mostly being used for now. The CPU ratio is one option.

Patch Linden shouts: =====> hi please could you explain why the OS sims where prim doubled, and allowed to be non connected to estate sims?

Jack Linden shouts: So i’m asked why the prim counts were raised and other improvements made. Let me answer that one.

First of all, Prims are not the only load and probably not the biggest part of load - agents, scripts and even textures add up to load. With load based issues, it’s hard to predict usage levels, how that will affect the databases, bandwidth and so on, and those issues are emerging ones as the count of Openspaces shot up. To be clear, we don’t think that the change of use is a bad thing, we added extra utility to Openspaces ahead of seeing the popularity or net effects, and yes that is difficult because there are some that use them for empty space and many more that do not. So this isn’t about stopping that change of use, it’s about recognising the extra costs we incur, and the extra value residents are getting too.

The non-connected issue.. I think my last shout covered that.. we had thought the extra functionality would be a positive, so I understand why you ask that.

Jack Linden shouts: =======> To the Question.. how does that (# of openspaces) compare with the number of full regions on the grid, and what metrivs were used to determine that open space sims are using more resources than their cost justifies?

Jack Linden shouts: there are 32000 regions in all; 5,000 of those are Linden Mainland. there are lots of metrics around usage levels, from simple numbers such as you see in the inworld stats window, to User hours and concurrency for Openspaces. No single figure gives the whole view. But I think if you explore the Openspaces, you’ll see that set against the intended original purpose, empty areas, very few are used that way these days. I linked in yesterdays post to the KB article which was fairly explicit I think, about intended use for them


Patch Linden shouts: =====> Hi…would it not be possible to grandfather the existing openspace…but on any transfers of those islands….they move to the new costings? That would ensure natural reduction of those problem sims because let’s face it…your problem is misuse. If you put the price up…. does that misuse beacome OK?

ack Linden shouts: As is probably clear from the announcement, we need to recognise that extra load, the extra value Openspaces have - if we grandfather indefinitely, the load from those grandfathered regions is still there, and we’re not recognising that extra cost.

So simply grandfathering, doesn’t really act as a solution. Whether there are ways to phase grandfathering, which is something several people have suggested, is something we are discussing

Patch Linden shouts: ====> could you just cap the agent’s in a sim to 10 and keep the price the same?

Jack Linden shouts: Re. agent caps.. first of all, we’d have to add that via development, but the main point is that agents alone are also not the only aspect of load. It might help, but then 1 agent with many scripted attachments can be as high load as 10 with less

Jack Linden shouts: ========> onto the Linden Mos Ainsley region. This was and has always been on a full CPU, it was however originally built by the DPW moles on some Voids which had the lower prim setting. So when we moved them, that 3750 limit was still there, but they were full regions, not openspaces. So that caused some raised eyebrows, which I can understand. .but it was just a config booboo. they were not openspaces.

Patch Linden shouts: =====> How does increasing the price affect in anyways the perfomance of the OS? Will you guys be improving the OS?

Jack Linden shouts: Yes, definitely. Now that we are clear about the demand from you guys for a higher performing product, we will be working to make them better. We’re really very pleased that they have been so popular, but the pricing and positioning just wasn’t right.

Patch Linden shouts: =====> Suppose that Linden Labs were to decide to allow truly “low-use” water sims to stay at the current rate, hypothetically….would there be any way to clamp their resource use, such as max frame time or max packets, to ensure compliance?

Jack Linden shouts: That’s a great question. We do not currently have a way to do that, to support the genuine ‘open space’ usage with hard limits built into the simulator, but we’ve certainly been seeing in the feedback that some people still want that use. The sailing community for example, who are the classic example of Openspace use. So we’re looking at how we recognise that different usage level now, including how technically we might achieve that.

Patch Linden shouts: ======> Jack you say the VALUE of them has gone up, can you tell me of the 66% price increase what % is used to cover ADDITIONAL costs and what% is for the perceeved value?

Jack Linden: That’s a deep question for this kind of forum, and I don’t think we percieve it quite that way. Rather we are looking at how normal regions with their value vs usage compares to Openspaces, where the costs have been much lower for residents but clearly higher for us

Patch Linden shouts: ====> What is your deadline for finalising what you will and wont do to smooth the conversion? IE. Free conversions, final say in usage, loads, etc….?

Jack Linden shouts: We don’t want this to be a long process, but we do want it to be as measured and correct a decision as it can be. So I would hope to be coming back to the community next week with our thinking. In terms of the price changes, they will not hit owners directly for 60-90 days depending on their bill dates but we know this has to be wrapped up so we wil lwork as fast as we can to respond

Patch Linden shouts: =====> What about the people with just like 2 or 3 OS … could you not offer us to convert to a FS without the cost of converting ? And we would pay the extra 45 bucks a munth for a FS

Jack Linden shouts: ***** Yes, we’re looking at making converting (in general) back to normal regions easier, and that includes waiving the conversion fee.

Patch Linden shouts: ====> Jack, why not Gradfather the OS that are online and NOT sell anyomore via the Land store and Then fix the Backend?

Jack Linden: ***** That’s a good question: if we grandfather, that doesn’t resolve the extra load. And if we stop selling them altogether that doesn’t help those that still want to buy them, and of course we have to balance any decisions we make with our position as a business. I’ll also do some additional sessions over the next few days as I want to give as many of you time to talk to us as possible.

Patch Linden shouts: =====> Is LL going to provide us with a method of knowing that our OSS is operating within guidelines or not?

Jack Linden shouts: Yes, we are drawing up some guidance on what will work well, what will cause performance problems and where the line is. It’s going to be something of a ‘guide’ rather than a rule because load is a complex thing, but we’re working on that now. In addition, for those that are really pushing them do hard that it’s affecting other regions, we will be reaching out to discuss and educate.

Patch Linden shouts: =======> Jack, LL is claiming a loss due to performance. But todays hardware is superior in performance per core with more internal cache. LL is using 1 CPU with 2 - 4 cores for multiple sims vs. the old 1 server per 1 sim model… Please explain the LL loss.

Jack Linden shouts: Firstly, although classes of hardware do improve at each level, all the class 5s are effectively the same and the server spec that simulators run on is just one part of the equation anyway.. the back end databases, bandwidth etcetera also play a part

Patch Linden shouts: ====> What’s the average land price (ML) and does the decline of ML pricing have anything do to with your policy change regarding Openspace sims?

Jack Linden shouts: The Mainland average price per meter (mean average) has been floating between L$5.5 per meter and L$6.5 per meter for some time now. It’s been quite consistent at that level with only small deviations for single days. And no, it had no part in this decision at all.

Patch Linden: =====> Can we have an Openspace product with 7500 prims, 10-20 agents for say $150?

Jack Linden shouts: A bold question! I think we’re looking at how we deal with the different levels of use, and performance expectations. I can’t answer definitively other than th say that we recognise that different people require different kinds of openspace.

Patch Linden shouts: =====> How will performance improve if everybody actually pays the price increase? You are still going to have the same number of openspaces on the same server type…And the problem is the same again just like it is if you had decided to grandfather them?

Jack Linden shouts: ***** I’d love to answer that with definite points, but as you know this is being discussed. Do we want to improve and invest in this product, absolutely. Are there options to do that which would fit with the newer pricing, definitely. Changing the level of simulators per CPU is one that has been mentioned many times in the forums and elsewhere. There are lots of options that we’re looking at regarding improvements.

Patch Linden shouts: =====> You answered the free transfer question and you consider that as an option and I for one appreciate that .. but could you consider buying OS back at cost (say if you dont have enough left over for a transf. ) the resell value just went through the floor ?

Jack Linden shouts: ***** We haven’t made any decisions on credits or buyback, although we have allowed refunds for very recent Openspace purchases. So I can’t give a definite on that question other than to reiterate that we’ll consider it. Obviously, it’s potentially a tough thing to support

Patch Linden shouts: =====> You speak about load on the servers, usage, grid impact - wouldn’t it be better to address other issues that negatively impact grid performance first like camping bots from unpaid accounts, etc before slamming your paying customers? Also how about going back to 4 OS groupings, setting all 4 to the same core?

Jack Linden shouts: ***** Other resource related issues like camping chairs and land cutting are actively being looked at, and will be dealt with though those mainland issues are separate from this Openspace one. They are all being worked on concurrently.

as for pinning to a server or core, that touches on grid contingency and how we keep regions up, pinning like that isn’t something we can currently support in that way.

Patch Linden shouts: =====> Will there be less OS per CPU with this Price increase? will there be better preformance out of the CPU’s being able to handel more scripts textures Prims ect so there is a Value for everyones money?

Jack Linden shouts: ***** We’re taking the performance issue very seriously, so yes, will we be looking to improve them as a product. We have some technical ideas already on the table (such as the cpu ratio as mentioned).
hexx Triskaidekaphobia
Born Again Pagan
Join date: 15 Feb 2007
Posts: 100
11-03-2008 06:17
So we've reached page #240 of this thread with no contribution from LL themselves (apart from the initial post). All we can do now, I guess, is wait and hope for the best. Whether or not that hope is in vain, will become clear over the next couple of months.

And no matter what happens: until that day, you can find me on my little island. That's to say: when The Born Again Pagans and me aren't jamming da grooves somewhere out there on the Grid.

Peace, y'all. And may you walk in beauty.
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Kwakkelde Kwak
Registered User
Join date: 10 Aug 2007
Posts: 37
11-03-2008 06:30
Patch Linden shouts: =====> How will performance improve if everybody actually pays the price increase? You are still going to have the same number of openspaces on the same server type…And the problem is the same again just like it is if you had decided to grandfather them?

Jack Linden shouts: ***** I’d love to answer that with definite points, but as you know this is being discussed. Do we want to improve and invest in this product, absolutely. Are there options to do that which would fit with the newer pricing, definitely. Changing the level of simulators per CPU is one that has been mentioned many times in the forums and elsewhere. There are lots of options that we’re looking at regarding improvements.


Patch Linden shouts: =====> Will there be less OS per CPU with this Price increase? will there be better preformance out of the CPU’s being able to handel more scripts textures Prims ect so there is a Value for everyones money?

Jack Linden shouts: ***** We’re taking the performance issue very seriously, so yes, will we be looking to improve them as a product. We have some technical ideas already on the table (such as the cpu ratio as mentioned).

What a joke... LL is trying to defend itself in such a poor way
they have "ideas on the table" and "they are taking it "very seriously"
but the only thing that could MAYBE justify the massive price increase.... a typical Linden response:
"I’d love to answer that with definite points"

So.... they will increase price, which is valid if performance was acceptable. And after they have done that they will look into addressing the problem as they mentioned, no guarantees they will fix anything. The only problem here is the way LL does business...*SIGH*
Kwakkelde Kwak
Registered User
Join date: 10 Aug 2007
Posts: 37
11-03-2008 06:33
From: Imsaho Fleury
I think it's quite clear to people that this forum is *not* a discussion with JL although Lindens are reading them (witness the occasional moderation). I don't think you can expect Linden feedback in this forum.


Looking at the number of pages...I think we SHOULD expect Linden feedback in this forum.
This is exactly the problem with LL, much bigger than the OS issue. A wonderful opportunity to reach a lot of people left unused.
Chaffro Schoonmaker
Funny Bunny
Join date: 22 Oct 2006
Posts: 137
11-03-2008 06:37
Well, by saying that grandfathering existing OS sims won't resolve the issues created by overusage seems to imply that LL are not looking to update their hardware - ever. I don't believe that they would be even that negligent. Grandfather existing OS from Dec 1. Close the OS store on the same date. If people want new OS sims in the future, they will buy. The hike that they applied to private sims didn't stop people buying them, and it won't stop those who can afford to throw the extra money away from buying OS sims either.

And let's not assume that Jack Linden is profiting or making these decisions alone; this has been passed onto him by the criminal that is Mark Kingdon, a man whose lack of voice anywhere in the Blog or the forums displays precisely what kind of lack of testicular fortitude this moron actually has.
Conrod Lane
Registered User
Join date: 11 Jun 2007
Posts: 8
LL are Stupid
11-03-2008 06:49
One week before I give up my openspace sim and cancel my premium membership. I guess I will join the majority who explore SL for nothing !!
Snowflake Fairymeadow
Registered User
Join date: 21 May 2006
Posts: 704
11-03-2008 06:52
From: Kwakkelde Kwak
Looking at the number of pages...I think we SHOULD expect Linden feedback in this forum.
This is exactly the problem with LL, much bigger than the OS issue. A wonderful opportunity to reach a lot of people left unused.

Last time LL heard too much "noise" in their forum, they shut them down.

That means when the Lindens start to see angry residents in the forums, they perceive that it looks bad for their company so they shut down the communication avenues such as forums. They have done this in the past. They are fond of using the term "signal-to-noise ratio" meaning that comments they like are "signal" and comments they don't like are "noise".
Broccoli Curry
I am my alt's alt's alt.
Join date: 13 Jun 2006
Posts: 1,660
11-03-2008 07:09
From: Chaffro Schoonmaker
And let's not assume that Jack Linden is profiting or making these decisions alone; this has been passed onto him by the criminal that is Mark Kingdon, a man whose lack of voice anywhere in the Blog or the forums displays precisely what kind of lack of testicular fortitude this moron actually has.


I seem to recall that Zee, when first arriving at LL, did something similarly unpopular regarding pricing, showing a similar fundamental misunderstanding as to what SL actually is to the majority of people.

SL could be so much more than one huge shopping mall - but the pricing of land puts doing anything decent out of the grasp of a huge percentage of the playerbase.

It's about time LL woke up and realised that there is more to the grid than commercial stuff. After all, if nobody has any land to own or rent and call 'home', then all the 'businesses' that sell 'stuff' to other people will find that their income suddenly drops and the region or 4 they used to own is suddenly no longer viable.

I believe that it's all down to those making the decisions being so-called 'business leaders' rather than actually people that have used, and understood, what Second Life is from a user's point of view.

I would guess that probably 95% of the people posting in these threads have a better grasp of the potential of SL than its current leaders, by being able to look outside of the balance book and realise that SL is not all about money.
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Chaos Mohr
Registered User
Join date: 28 Dec 2006
Posts: 59
More than just 'tacit' approval for OS usage
11-03-2008 07:27
While LL and Jack Linden are going on and on about the 'abuse' of OS regions, and how it was never stated that OS regions could be used for anything other than Open Space, it has been pointed out again and again how a number of Estate Owners were told directly from concierge that allowing residential builds etc on Open Space islands was permitted. In fact, the Open Space usage in terms of minimal prims/scripts etc. is only "Recommended" and NOT A REQUIREMENT!

There is specific documention in the KB's that points to this: https://support.secondlife.com/ics/support/KBAnswer.asp?questionID=5198 - an FAQ "Frequently Asked Questions from Beginning Landowners", which while 'recommending' the usage for OS regions, states specifically "While they can and have been used in other ways, they are not recommended for any other purpose."

The word CAN doesn't just 'imply' anything - it means in no uncertain terms that using these regions for other than the 'recommended' usage is ALLOWED! If LL's argument is based upon these regions being used in other ways than they 'intended', they should have never said that you CAN use them for other things and then complain when people did exactly that, especially after increasing the prim counts and then 'pushing' the sales of these regions. This statetement in a published KB article removes any chance of claims that people are going against the 'rules' that LL laid down. There is a huge difference between going against the rules and not following recommendations. When somoene is told that they 'CAN' do something, this means that they are allowed to. Granted the recommendations have reasons behind them, however justifying a massive price increase because people did what they were 'allowed' to just doesn't cut it.

There have been a lot of excellent suggestions in this thread regarding ways to positively improve the SL experience without having to resort to this price increase proposal which will do much more damage to SL as a whole than it will in terms of increasing the SL experience. Hopefully LL will do one of two things - either postpone any actions until they have time to truly evaluate all of the suggestions which people have put forth, or if feasible, immediately implement some of these suggestions, see what kind of difference they make, then if still needed, put forth a 'proposal' to the residents of SL for feedback BEFORE announcing any kind of major change (this is how it should have been done in the first place). While LL does run a business, they also have a responsiblity to the community of SL residents - because it is this 'community' which is not only something that LL promotes as part of the business model, but it is something that will spell out either the future success or failure of LL as a company.
Cincia Singh
Registered User
Join date: 26 Jun 2007
Posts: 79
11-03-2008 07:50
From: Don Duke
Starting January 1st 2009 these Open Space Sims will cost
0.0333 US$ per prim (125 / 2750)
(0.0200 US$ per prim in 2008) (75 / 3750)
versus 0.0130 US$ per prim for any other land. (195 / 15000)

Effectivly a person that owns an Open Space Sim pays over 2.5 times the cash per prim while having to share server resources.

> How do you justify that Open Space Sims are more expensive than regular sims?!?

There are only two explanations :

- GREED
- HIDDEN AGENDA

The more you try to twist your story by saying you charge more because Open Space sims weren't meant to be used as regular sims the more you're exposing yourselves.
OPEN SPACE SIMS WERE ALWAYS MORE EXPENSIVE THAN REGULAR SIMS!

Ooops, you compared OS'stier to mainland tier and OS's aren't mainland. I don't like ANY tier increase and the way LL has handled this is terrible, but that said ... You would have to compare to full sim tier on an estate; $295/mo. That changes the calculation to $0.0196/prim or essentially $0.02/prim on an estate. your calculation is correct for mainland per prim cost but then you neglected to calculate in the additional cost of a premium membership which is required to buy land on the mainland and results in a cost per prim of $0.0178 using the least expensive way to pay for a premium membership (paying one year at a time up front). As we see with anything we buy in RL, the smaller the package of something we buy, the more it costs per unit volume, which helps to account for the higher cost of an OS.

And you really can't argue that OS's were intended for other than their advertised purpose no matter how many times you point to the prim count or dislocation from established estates because a) the geographical location on the map has nothing to do with where the sim resides on the servers (server location for a sim can change with every restart) and OS's never did necessarily reside on the same CPU much less the same server, and b) using the automotive analogy, just because BMW sells me a car that can go 120 mph doesn't make it ok for me to ignore speed limits just because I can. I love flaming as much as the next person but let's keep the facts straight please.
Cincia Singh
Registered User
Join date: 26 Jun 2007
Posts: 79
11-03-2008 07:51
From: Chaos Mohr
While LL and Jack Linden are going on and on about the 'abuse' of OS regions, and how it was never stated that OS regions could be used for anything other than Open Space, it has been pointed out again and again how a number of Estate Owners were told directly from concierge that allowing residential builds etc on Open Space islands was permitted. In fact, the Open Space usage in terms of minimal prims/scripts etc. is only "Recommended" and NOT A REQUIREMENT!

There is specific documention in the KB's that points to this: https://support.secondlife.com/ics/support/KBAnswer.asp?questionID=5198 - an FAQ "Frequently Asked Questions from Beginning Landowners", which while 'recommending' the usage for OS regions, states specifically "While they can and have been used in other ways, they are not recommended for any other purpose."

The word CAN doesn't just 'imply' anything - it means in no uncertain terms that using these regions for other than the 'recommended' usage is ALLOWED! If LL's argument is based upon these regions being used in other ways than they 'intended', they should have never said that you CAN use them for other things and then complain when people did exactly that, especially after increasing the prim counts and then 'pushing' the sales of these regions. This statetement in a published KB article removes any chance of claims that people are going against the 'rules' that LL laid down. There is a huge difference between going against the rules and not following recommendations. When somoene is told that they 'CAN' do something, this means that they are allowed to. Granted the recommendations have reasons behind them, however justifying a massive price increase because people did what they were 'allowed' to just doesn't cut it.

There have been a lot of excellent suggestions in this thread regarding ways to positively improve the SL experience without having to resort to this price increase proposal which will do much more damage to SL as a whole than it will in terms of increasing the SL experience. Hopefully LL will do one of two things - either postpone any actions until they have time to truly evaluate all of the suggestions which people have put forth, or if feasible, immediately implement some of these suggestions, see what kind of difference they make, then if still needed, put forth a 'proposal' to the residents of SL for feedback BEFORE announcing any kind of major change (this is how it should have been done in the first place). While LL does run a business, they also have a responsiblity to the community of SL residents - because it is this 'community' which is not only something that LL promotes as part of the business model, but it is something that will spell out either the future success or failure of LL as a company.

I CAN drive my car 120 mph, but it's not recommended! LOL
eku Zhong
Apocalips = low prims
Join date: 27 May 2008
Posts: 752
11-03-2008 07:58
well i still think a public response here is warranted..
answering questions (sortof) at meetings... saying this and that randomly here and there only promotes rumour and also worry...

this thread was specifically started for DISCUSSION.. by a Linden.. so why isnt it being used as such

i dont think we should just get tired and stop posting here... we should demand answers..
we dont have to like the answers ... and they dont have to like our reactions to them..
but any communication here is better than this.

i see it as an insult.. the ppl who pay good money to LL do not warrant a reply..
that to me, says it all about LL attitude towards customers.
Kwakkelde Kwak
Registered User
Join date: 10 Aug 2007
Posts: 37
11-03-2008 08:02
From: Cincia Singh
I CAN drive my car 120 mph, but it's not recommended! LOL


Yes and we have police to make sure you don't, LL doesn't have a police force, so they should make cars that can drive 55.
btw my open space sim felt like it had the handbrake on and didn't run any faster than 20, while my personal load was next to nothing.

IF (which I seriously doubt) the reason for all this uproar is performance, LL has brought it on themselves. You can't blame the users for this at all.
Meade Paravane
Hedgehog
Join date: 21 Nov 2006
Posts: 4,845
11-03-2008 08:06
From: eku Zhong
well i still think a public response here is warranted..
answering questions (sortof) at meetings... saying this and that randomly here and there only promotes rumour and also worry...

this thread was specifically started for DISCUSSION.. by a Linden.. so why isnt it being used as such

Well, 3600+ resident responses in less than a week, just for this thread alone, is probably one of the reasons...
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Valradica Vale
Registered User
Join date: 8 Oct 2006
Posts: 11
OpenSpace thoughts
11-03-2008 08:15
What we need is for Linden Labs to just get on with making this clear. As an engineer in procduct development, no one buys a product with unreliable specs. I bought an OpenSim for a very special project based on $75 per month and now, because of abuses by other users, I am being stung.

What we need is three things from Linden Labs:

1) RELIABLE SPECS
a) a specific limit on the number of prims that we can count on. Just a number is fine. Don't try to tell us what we can use the prims for or whether they can houses or trees or bouncing balls. Give us a number THAT WILL NOT CHANGE and let those of us who are users simply decide whether that number is tolerable to us for the price.
b) Tell us whether or not we can use mega prims in our prim allotment --- YES or NO.
c) Tell us what our allotment of script time. If its 5ms for the entire sim, fine, or 6 or 8 - whatever. Give us a number THAT WILL NOT CHANGE. We will decide whether this is tolerable for the cost of tier.
d) Tell us the maximum number of concurent Avatars for a OpenSim. Give us a number THAT WILL NOT CHANGE: 10?, 15? 20?

2) A METHOD OF QUICKLY ASSESSING COMPLIANCE
All the above can be monitored by landowners but it is painful to see it clearly and whether there is a violation. Give us a simple pane in the interface: Number of prims, number of avatars, script time.

3) PROMPT DISCIPLINE FOR VIOLATORS:
With all the technology, if you reduce the use of the sim to computer readable statistics (as above) then violators can be easily identified and shut down. Make it very clear that discipline will be automatic and swift if the rules are violated.

WHAT COMES OUT OF THE ABOVE RULES?
a) I, as a landowner, can make a real value judgment whether the land that I own with these restrictions is the right value for me. If LL comes back with 1500 prims, no mega prims, 1.0 ms script time and 5 avatars, Well, I am out of here. The land I own is not worth even $75 tier a month. If you came back with 3750 prim, megaprims allowed, 5 ms script time and 15 avatars max, It may be worth the extra tier, because what I want to do is within that boundary and I can live in that boundary.

b) If you state anything vague like "the intent of the open sim is things like water, forests, and open space" what is that!!? Why do you care whether 3500 prims in trees is different than 3500 prims built into a village. Does the Server know the difference? Why do you care whether my 5 ms or scripts are running waterfalls or motorcycles? And why would you care whether the 15 avatars I have allowed are "living" there or just passing through in a boat or even sailing around in a boat for 2 hours. Does the server know the difference - Does it Care? Really? Can you enforce such vagueness without a massive and equally vaguely directed police force? It would be ridiculous!!

c) If I decide that the new rules that allow me to fulfill my dreams for land in SL are a value that I am willing to pay for, it is only worth that if I am guaranteed that I always have that allotment available. If I am paying for 1/4 of a core processor, then I want my full allotment all the time. If you are not willing to swiftly clamp down on violators, automatically and in a timely fashion, then you are NOT fullfilling your commitment to me, and the land again has almost no value - Its like buying oil land in Oklahoma where my neighbor is allowed to drill under my property.

Whatever LL does, make it absolutely clear, concise, measurable and ENFORCEABLE. All other companies selling services like this (ISPs, Cable companies, web hosters, etc) have measurable, concise and enforceable rules. LL should not think they can be exempt. I am holding land until you answer. If you refuse to answer, I will be forced to leave. I cannot afford to be fleeced in a game of TEGWAR ("The game with out any rules", from "Bang the Drum Slowly";)

We await your answer
Valradica Vale