Which Resmod is the Weakest Link?
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Ulrika Zugzwang
Magnanimous in Victory
Join date: 10 Jun 2004
Posts: 6,382
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07-16-2006 15:11
From: Champie Jack Bad analogy. It's an excellent analogy, if you understand it.  Let me simplify what I'm saying. The Lindens are the professors. The resmods are the teaching assistants. The residents, including myself, are the students. The Professors (Lindens) select graduate students (resmods) to teach (moderate). The students (residents) fill out evaluations (forum poll) of their performance. The Professors (Lindens) dismiss the poorest performing graduate students (resmods). This provides accountability without needing the professors (Lindens) to constantly monitor the graduate students (resmods). I think bad moderation is infinitely more detrimental than a forum poll. I was banned in-world for 3 days because of poor moderation. Using a financial argument, a sim or business owner would lose US$20 over the resulting three-day denial of service. Using a customer-service argument, residents will become disgruntled in the presence of poor or inconsistent moderation. A mechanism must be in place to ensure accountability. ~Ulrika~
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Chik-chik-chika-ahh
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Champie Jack
Registered User
Join date: 6 Dec 2003
Posts: 1,156
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07-16-2006 15:22
From: Ulrika Zugzwang It's an excellent analogy, if you understand it. Let me simplify what I'm saying. The Lindens are the professors. The resmods are the teaching assistants. The residents, including myself, are the students. The Professors (Lindens) select graduate students (resmods) to teach (moderate). The students (residents) fill out evaluations (forum poll) of their performance. The Professors (Lindens) dismiss the poorest performing graduate students (resmods). This provides accountability without needing the professors (Lindens) to constantly monitor the graduate students (resmods). I think bad moderation is infinitely more detrimental than a forum poll. I was banned in-world for 3 days because of poor moderation. Using a financial argument, a sim or business owner would lose US$20 over the resulting three-day denial of service. Using a customer-service argument, residents will become disgruntled in the presence of poor or inconsistent moderation. A mechanism must be in place to ensure accountability. ~Ulrika~ Let the professors determine who they dismiss and who they retain based on customer feedback through proper channels. Public forum "survival contests" is not the proper channel. Perhaps Linden Lab should publish a contact form that allows forum users to report ResMod/Moderator Issues? Does it already exist?
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Foolish Frost
Grand Technomancer
Join date: 7 Mar 2005
Posts: 1,433
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07-16-2006 15:24
From: Ulrika Zugzwang It's an excellent analogy, if you understand it.  Let me simplify what I'm saying. The Lindens are the professors. The resmods are the teaching assistants. The residents, including myself, are the students. The Professors (Lindens) select graduate students (resmods) to teach (moderate). The students (residents) fill out evaluations (forum poll) of their performance. The Professors (Lindens) dismiss the poorest performing graduate students (resmods). This provides accountability without needing the professors (Lindens) to constantly monitor the graduate students (resmods). I think bad moderation is infinitely more detrimental than a forum poll. I was banned in-world for 3 days because of poor moderation. Using a financial argument, a sim or business owner would lose US$20 over the resulting three-day denial of service. Using a customer-service argument, residents will become disgruntled in the presence of poor or inconsistent moderation. A mechanism must be in place to ensure accountability. ~Ulrika~ Aaaaactually.... This is more like: Lindens: owners of a private college. ResMods: Professors Residents: Students. So, what you're doing is more like... Looking back at all your fellow students and asking a loaded question about what professor they dislike the most to the classroom a large, WHILE ALL THE PROFESSORS AND OWNERS ARE PRESENT. In public. Face it. It's in poor taste, Ulrika. Move on and stop trying to fan the flames of this ill-fated enterprise.
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Ulrika Zugzwang
Magnanimous in Victory
Join date: 10 Jun 2004
Posts: 6,382
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07-16-2006 16:20
From: Champie Jack Perhaps Linden Lab should publish a contact form that allows forum users to report ResMod/Moderator Issues? Does it already exist? This is a brilliant suggestion. If an official method for feedback is created, it can only be better than the black hole that is [email]abuse@lindenlab.com[/email]. In two years, I've never had a reply to my many emails. I just assume, that they have the mail spool linked to /dev/null.  ~Ulrika~
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Chik-chik-chika-ahh
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Cocoanut Cookie
Registered User
Join date: 26 Jan 2006
Posts: 1,741
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07-16-2006 16:29
From: Ulrika Zugzwang Here's what happened: Jauani created a thread called Who's the most influential athiest of the 20th century? It listed Adolph Hitler, Joseph Stalin, Chairman Mao, and myself as choices in a poll. Finding it deliciously amusing, I created one for Juauni called Who's the most influential member of NAMBLA of the 20th century? It was an exact duplicate except for the name. Everyone in the thread realized it was humor except for a single resmod who thought it was "shocking" and forwarded it on to LL for disciplinary action. I received a 3 day in-world suspension for it. Once word got out, Vares created a protest thread called Who's the most influential NAMBLA member of the 20th century? with the resmod as the only choice in the poll in the resmod forum. I used that thread to carefully explain where the resmod had made a mistake. However, the resmod refused to admit there was a mistake, accept responsibility, or apologize. Thus, I followed with another recreation called Who's the most influential NAMbLA member of the 20th Century? that changed Jauani's name to the resmod's. With that, I then received a couple of PMs and an email stating, that people have been having problems with this particular resmod. That's when I created this poll, to see if others felt the same way. I feel strongly that those abusing their role as resmods either with poor interpersonal or moderation skills should be removed. Given that LL doesn't monitor the resmods, it's up to us to make our feelings known. ~Ulrika~ I am sitting here with my head shaking no no no back and forth in total and utter disbelief! The humor intended by that original thread was obvious to me. And yet, you got a 3-day suspension from the world because of this one little THREAD??? BECAUSE - I assume - it had the acronym NAMBLA in it? er . . . . yes, yes, this is the Twilight Zone. Who knew that one couldn't use the acronym NAMBLA. I suppose we are supposed to know that for all purposes SL, that organization simply doesn't exist. And it is SOOOOO relieving to know that while teenyboppers are racing into the grid and shooting up everything, at least the horrible terror of ULRIKA has been REMOVED FROM IN WORLD. After all, we all know that "what you say in the forums is inextricably tied in with your inworld personna" or whatever the heck nonsense the TOS says. BALONEY. The whole SL world can go to hell in a handbasket, and they don't care - they only care that Ulrika not say the acronym NAMBLA on the forums????? What we've got here, ladies and gentlemen, is total anarchy in world and arbitrary suppression of speech on the forums. Worse than that, and this goes beyond Ulrika, we've got people here deciding what we should THINK and how we should SAY it. Worse STILL, we can't know whether our posts actually pass their muster until they pronounce judgment on it. I suppose we should all feel so VERY protected to know that Ulrika was removed from inworld for 3 days due to such horrible griefing as mentioning NAMBLA in a humor thread. Nonetheless, Ulrika - you aren't aiming right when you aim at the resmod. Behind the resmods are Lindens, and they are responsible for each and every injustice that occurs here. NOT the resmods.
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Cocoanut Cookie
Registered User
Join date: 26 Jan 2006
Posts: 1,741
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07-16-2006 16:32
From: Foolish Frost Aaaaactually.... This is more like: Lindens: owners of a private college. ResMods: Professors Residents: Students. So, what you're doing is more like... Looking back at all your fellow students and asking a loaded question about what professor they dislike the most to the classroom a large, WHILE ALL THE PROFESSORS AND OWNERS ARE PRESENT. In public. Face it. It's in poor taste, Ulrika. Move on and stop trying to fan the flames of this ill-fated enterprise. AND while I'm at it, who the heck decided that these individuals were my professors? LAST I LOOKED, they were just regular residents just like me and you. Until the Lindens decided to confer special powers on them. I pay my tier and my monthly fees, and I tell ya I DON'T do it so some other resident can pretend to be my "professor." I am a customer of LL and so is EVERY RESMOD.
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Ulrika Zugzwang
Magnanimous in Victory
Join date: 10 Jun 2004
Posts: 6,382
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07-16-2006 16:35
From: Ulrika Zugzwang The Professors (Lindens) select graduate students (resmods) to teach (moderate). The students (residents) fill out evaluations (forum poll) of their performance. The Professors (Lindens) dismiss the poorest performing graduate students (resmods). This provides accountability without needing the professors (Lindens) to constantly monitor the graduate students (resmods). After a little more thought, I realized that an analogy is not even needed. This is simply a customer satisfaction issue. A customer was treated poorly by an agent of the corporation, has discovered that others have been as well, and has proved it with a survey. If this were my company, I think additional training or removal would be warranted. Finally, I think surveys of moderator customer satisfaction should be proactively taken (not just a complaint box) and used to determine whether individuals remain as a resmod or are rotated out. ~Ulrika~
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Chik-chik-chika-ahh
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Ulrika Zugzwang
Magnanimous in Victory
Join date: 10 Jun 2004
Posts: 6,382
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07-16-2006 16:51
From: Cocoanut Cookie The humor intended by that original thread was obvious to me. It is patently obvious. It was awful moderation followed by a disproportionate and inappropriate punishment. From: someone Nonetheless, Ulrika - you aren't aiming right when you aim at the resmod. Behind the resmods are Lindens, and they are responsible for each and every injustice that occurs here. NOT the resmods. My criticism with the Lindens would be that they did not provide sufficient oversight. It's especially important when issuing bans to verify the nature and magnitude of the transgression. If they need help with resmod oversight, I volunteer to be resident metamoderator or "resmetamod" for short.  ~Ulrika~
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Chik-chik-chika-ahh
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Joy Honey
Not just another dumass
Join date: 17 Jun 2005
Posts: 3,751
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07-16-2006 17:43
Ulrika, you fail to qualify  you have to have a clean rapsheet... 
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Reality continues to ruin my life. - Calvin
You have delighted us long enough. - Jane Austen
Sometimes I need what only you can provide: your absence. - Ashleigh Brilliant
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Ulrika Zugzwang
Magnanimous in Victory
Join date: 10 Jun 2004
Posts: 6,382
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07-16-2006 18:37
From: Joy Honey Ulrika, you fail to qualify  you have to have a clean rapsheet...  Actually, I was thinking that those with clean rap sheets should be resmods, while those with much experience should be resmetamods.  ~Ulrika~
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Chik-chik-chika-ahh
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Joy Honey
Not just another dumass
Join date: 17 Jun 2005
Posts: 3,751
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07-16-2006 18:41
From: Ulrika Zugzwang Actually, I was thinking that those with clean rap sheets should be resmods, while those with much experience should be resmetamods.  ~Ulrika~ If that's the case, I approve this service 
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Reality continues to ruin my life. - Calvin
You have delighted us long enough. - Jane Austen
Sometimes I need what only you can provide: your absence. - Ashleigh Brilliant
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Alexin Bismark
Annoying Bastard
Join date: 7 May 2004
Posts: 208
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07-16-2006 19:00
From: Ulrika Zugzwang It is patently obvious. It was awful moderation followed by a disproportionate and inappropriate punishment. My criticism with the Lindens would be that they did not provide sufficient oversight. It's especially important when issuing bans to verify the nature and magnitude of the transgression. If they need help with resmod oversight, I volunteer to be resident metamoderator or "resmetamod" for short. Gee...THERE'S a big surprise. This is twice in this thread you started that you've put forth yourself as a moderator or metamoderator. Is that what this is all about really in the end? I'll have to look back to confirm my memory, but I thought you were champoining the whole ResMod idea...and then when you didn't get picked to be one, that was about the time that you decided to leave SL. (THAT didn't last long, did it.)
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Ulrika Zugzwang
Magnanimous in Victory
Join date: 10 Jun 2004
Posts: 6,382
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07-16-2006 19:04
From: Joy Honey If that's the case, I approve this service  Although, I still prefer the idea of publicly voting out poorly performing resmods. After being involved in the Neufreistadt debacle, I've learned that bureaucracy is something that should be avoiding at all costs.  ~Ulrika~
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Chik-chik-chika-ahh
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Joy Honey
Not just another dumass
Join date: 17 Jun 2005
Posts: 3,751
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07-16-2006 19:18
I know plenty of people who would be most excellent resmod overseers <3
_____________________
Reality continues to ruin my life. - Calvin
You have delighted us long enough. - Jane Austen
Sometimes I need what only you can provide: your absence. - Ashleigh Brilliant
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pandastrong Fairplay
all bout the BANG POW NOW
Join date: 16 Aug 2004
Posts: 2,920
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07-17-2006 07:08
From: Joy Honey I know plenty of people who would be most excellent resmod overseers <3 And how exactly do I qualify as "plenty"?
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"Honestly, you are a gem -- fun, creative, and possessing strong social convictions. I think LL should be paying you to be in their game."~ Ulrika Zugzwang on the iconography of pandastrong in the media "That's no good. Someone is going to take your place as SL's cutest boy while you're offline."~ Ingrid Ingersoll on the topic of LL refusing to pay pandastrong for being in their game.
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Kevn Klein
God is Love!
Join date: 5 Nov 2004
Posts: 3,422
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07-17-2006 08:43
I couldn't vote in this poll as I have never had a run-in with any of them. I'm sure many of my posts were ARed at some point, I just never heard of it. They all seem to be very fair to me.
Allowing Ulrika the power to moderate would be a nightmare, as I already have been under her rule in the Neualtenburg forum, where she deleted my posts for not liking my opinion. That has never happened to me under the Resmod system set up by LL.
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Joy Honey
Not just another dumass
Join date: 17 Jun 2005
Posts: 3,751
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07-17-2006 08:43
From: pandastrong Fairplay And how exactly do I qualify as "plenty"? You really have to ask? 
_____________________
Reality continues to ruin my life. - Calvin
You have delighted us long enough. - Jane Austen
Sometimes I need what only you can provide: your absence. - Ashleigh Brilliant
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Billybob Goodliffe
NINJA WIZARDS!
Join date: 22 Dec 2005
Posts: 4,036
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07-17-2006 08:46
From: Kevn Klein I couldn't vote in this poll as I have never had a run-in with any of them. I'm sure many of my posts were ARed at some point, I just never heard of it. They all seem to be very fair to me.
Allowing Ulrika the power to moderate would be a nightmare, as I already have been under her rule in the Neualtenburg forum, where she deleted my posts for not liking my opinion. That has never happened to me under the Resmod system set up by LL. Ulrika not respect someone's opinions, get outa here your joking right? 
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If life gives you lemons, you should make lemonade and try and find someone who's life has given them vodka and have a party! From: Corvus Drake I asked God directly, and he says you're a douchebag.  Commander of the Militant Wing of the Salvation Army http://e-pec.info/forum/blog/billybob_goodliffe
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Kevn Klein
God is Love!
Join date: 5 Nov 2004
Posts: 3,422
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07-17-2006 08:54
From: Billybob Goodliffe Ulrika not respect someone's opinions, get outa here your joking right?  I know, it's hard to believe, huh? 
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pandastrong Fairplay
all bout the BANG POW NOW
Join date: 16 Aug 2004
Posts: 2,920
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07-17-2006 08:59
From: Billybob Goodliffe Ulrika not respect someone's opinions, get outa here your joking right?  "The greatest respect on can show to another's opinion is to challenge it." ~ p-bear F-play, 1947, written on a "napkin" from a brothel in Laos
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"Honestly, you are a gem -- fun, creative, and possessing strong social convictions. I think LL should be paying you to be in their game."~ Ulrika Zugzwang on the iconography of pandastrong in the media "That's no good. Someone is going to take your place as SL's cutest boy while you're offline."~ Ingrid Ingersoll on the topic of LL refusing to pay pandastrong for being in their game.
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Kevn Klein
God is Love!
Join date: 5 Nov 2004
Posts: 3,422
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07-17-2006 09:01
From: pandastrong Fairplay "The greatest respect on can show to another's opinion is to challenge it."
~ p-bear F-play, 1947, written on a "napkin" from a brothel in Laos Challenging an opinion is wonderful. Deleting opinions with which one disagrees is terrible.
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Billybob Goodliffe
NINJA WIZARDS!
Join date: 22 Dec 2005
Posts: 4,036
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07-17-2006 09:02
From: Kevn Klein Challenging an opinion is wonderful. Deleting opinions with which one disagrees is terrible. that only shows that they have no rebuttal and therefore, you won.
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If life gives you lemons, you should make lemonade and try and find someone who's life has given them vodka and have a party! From: Corvus Drake I asked God directly, and he says you're a douchebag.  Commander of the Militant Wing of the Salvation Army http://e-pec.info/forum/blog/billybob_goodliffe
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pandastrong Fairplay
all bout the BANG POW NOW
Join date: 16 Aug 2004
Posts: 2,920
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07-17-2006 09:06
From: Kevn Klein Challenging an opinion is wonderful. Deleting opinions with which one disagrees is terrible. "The greatest respect on can show to another's opinion is to delete it." ~ p-bear F-play, 1962, written on a "breast" from a brothel in Madagascar
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"Honestly, you are a gem -- fun, creative, and possessing strong social convictions. I think LL should be paying you to be in their game."~ Ulrika Zugzwang on the iconography of pandastrong in the media "That's no good. Someone is going to take your place as SL's cutest boy while you're offline."~ Ingrid Ingersoll on the topic of LL refusing to pay pandastrong for being in their game.
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Xander Au
Who Dat Dere?!
Join date: 28 Apr 2006
Posts: 10
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07-17-2006 10:19
I havent been here long enoug to know any resmods. oh well.
*pokes Joy Honey*
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I love it , It's my Job!
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Joy Honey
Not just another dumass
Join date: 17 Jun 2005
Posts: 3,751
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07-17-2006 10:36
From: Xander Au I havent been here long enoug to know any resmods. oh well.
*pokes Joy Honey* are you threatening me? 
_____________________
Reality continues to ruin my life. - Calvin
You have delighted us long enough. - Jane Austen
Sometimes I need what only you can provide: your absence. - Ashleigh Brilliant
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