Constant Crashing! Any SUggestionsn Please.

it would be nice if a linden could post here and let us know that this problem is even being attempted to be fixed... i know i have sent in at least 20 crash reports...(i send one everytime i crash)

i logged in after the update and it was great until it tried steeing preferences to local lighting..immediate crash...eventully after several attempts Live help suggested a complete reinstall. i did that about 3-4 times complete with updating drivers, which hadn't affected me at all with the update. After crashing after about 10 mins each time with no warning and without doing anything, and including the several reinstalls, i decided to go back to the previous system restore. I've been on for ages now without crashing as long as i don't touch local lighting effects in prefernces.

Somehow i think there's a BLOODY BIG CLUE here.....and what are LL doing? waiting for ALL the post-update bug reports....seeing the amount of times they've updated updates of updates within a few hours, why can't they do this now??

yeah i sound annoyed and upset...because i am. I thought this local lighting was supposed to be one of the big features of this update? If so, why not get it fixed?.....or at least tested properly beforehand?

'goes off for another calming cuppa'

Still at it... gotta be like 50 crash reports now... Okay, back to the battlefield. Good luck everybody.

Second Life 1.10.0(33) will be released to the grid on May 24, 2006 beginning at about 5:30pm SLT. Each region will restart once -- Residents will receive a one-minute warning before the simulator go offline so they may move to another region and remain logged in. If the region does go down, simply wait a few minutes and you will be able to log on again. There is no need to download new client software.

The following issues were resolved in this latest version:

Release Notes for Second Life 1.10.0(33) May 24, 2006
=====================================
* Resolved an issue that caused group invitations to Officers to offer Member status instead
* First Land no longer misidentified and therefore able to be bought by Residents who have already owned land

They dont know or dont think anything about this issue!!!

*joins the pouting circle*

Yea, contacting tech support directly didn't help either.. seemed as if they didn't know what to tell me or were just in a hurry to shrug me off.

I say the previous version of SL should be up for download as an option. I'm sure most of us have things to take care of on SL (land, jobs, businesses, etc..), right? Right.

Give us the 1.9 back!

Yup, I missed a shift today. Sad story.

Hello:

I am the original poster in this thread. I continue to crash soon after logging in. I have tried EVERYTHING that I can think of to adjust. I have reinstalled all the latest drivers, turned down all performance options. turned off anti virus, anti-spyware, uninstalled/reinstalled, cleaned up my disk and registry, no local lighting, shortened draw distances. lowered detail, etc., etc Yet I still can't play. Prior to yesterday's update I rarely crashed.

There does not appear to be any single type of in-game action that triggers the crash.

It would be helpful if all who post or who have already posted in this thread with the same issue list their system specs. There mus be some common element here among us that is causing our game to crash.

Currently I believe it foolish to rely on SL Tech Support to solve our porblem. It appears that we are very few among the 200,000 and I doubt that anyone up the chain in SL Tech Support is even aware of our plight. Witness the total absence of any comment here from anyone associated with LL.

Speaking for myself, I find this situation very distressing. I pay hundreds to LL every month for the right to play the game and I have thousands of USD invested in this game. I find the absence of any recogniiton of a generic problem by LL to be the most distressing aspect of our circumstances. I intend to keep bumpling this thread in the hope that someone with authority will notice and take action on it.

Windows XP SP2
Velocity Micro Gamer's Edge PC
Nvidia 256 MB 7800 GT
AMD Dual Core 3800+
1 Gig Ram
Hi-Speed Cable (direct connectiion)

Upgraded everything
Tried different versions of everything
Swore a lot

Crashing after about 10 seconds constantly
( main and preview grid - windowed or full - low detail, high detail )


I second, third, fourth, and xxth this.

Give us the 1.9 back or fix the dammed problem -

My business is currently standing next to it's own grave waiting to jump in.

my friend had the same issue before.

she found it to be a firewall issue. try that.

Those of you who are crashing and feel that their computers are powerful enough to handle SL by virtue of their specs.

First off, verify that your system is running to the specs that you THINK it is.
Check this by going to your system verification on your computer. It's different for each OS but it's found in Windows 2000 by going to Start/programs/accessories /system tools/system information
Windows XP is similar but since I'm at work I can't give the exact path.

Anyways, this will show you what your processor is actually running at for power. Typically, motherboards/chips are set for lower power settings than advertised. For instance, I have an AMD 2.2GHz with FSB of 400 but mine was delivered to me at 1.3 GHz and 166 FSB.
I had to tweak it in the system bios to get it up to actual speed. For some this may be a scary idea, so if you're unsure of how to tweak your bios you may want to enlist the help of someone qualified.

Also, ATI owners, theres a software program that you can get called Radlinker that allows you to tweak your ATI card for optimum performance.

Hope this helps some of you.

I have the same issues. I'm running two firewalls. One standard Norton firewall and then a second firewall in my wifi router. Even though my PC is hardwired to the router, it is still using the routers firewall. Therefore, if I don't disable one of my firewalls, SL doesn't work....I've played around with setting prefernces in th eNorton firewall for SL but I still get lock-ups. So now whenever I get on SL, I shut down one firewall.

I shut down the firewall and it still happens.

However after experimenting I found the following :

Set graphics memory to 128 - short time crash (10-20 seconds)
Set graphics memory to 256 - longer time until crash ( 30 - 40 seconds )
Set graphics memory to 512 - roughly a minute before crash

Would suggest to me the graphic buffer is filling then the new data has nowhere to go - crash.

Have tried clamping the link speed ( down to 100 to at least slow down the crashes ) but the data is still coming thru at the same rate regardless of the setting.

Disk cache size has no bearing on crash frequency ( have tried low to high settings and still the same durations before crashing )

Wow this is frustrating. I've been both amazed and distraught by this upgrade. Performance wise, I seem to be having a smoother, prettier faster experience and enjoying just flying round looking at the scenery, built a wavy flag with the nice flexi prims. Then without warning it dies and sends a crash report. 4 times in the last couple of hours since upgrading. Already updated to the latest ATI drivers, machine spec up to the job:

Acer Travelmate 8100
2Ghz, 1Gb RAM, ATI Radeon Mobility X700 graphics 128Mb
2Mb cable internet

What bugs me is if there were changes in the update that would mean that a firewall configuration that worked before the update would now not work, surely someone should tell us? And I can't see how a firewall problem would cause a crash - surely SL doesn't crash if it loses network connection, or the odd packet? It's mean't to be a robust protocol after all.

It's a pity - was just getting excited enough to consider my first land purchase

It's not a firewal;l issue (at least for me).

I have been so eager to play that I foolishly have tried to play with my firewall, anti-virus, and anti-spyware programs disabled. This has had absolutely no effect on preventing a crash or on delaying its onset.

Per my post earlier. Many motherboards/computers are not running at their advrertised speeds due to manufacturers "clocking them down" to make them run cooler.
Here's some free software to verify your CPU speed.

http://cpuinfo.visualware.com/

*EDITED BY NEUROSIS*

I apologize for my earlier rantings. I now admit I was wrong.
You See... I have a LAPTOP. Yes This Means I must use my manufacturers ATI Drivers
which are not @ catalyst 6.5.

After a few hours of using some old workarounds I now have my Win XP x64 Edition
running SL 1.10 smoothly. The 6.5 was the key it seems. I still dont know If I approve of
SL making this so mandatory even for basic use, but I am sorry for lying about having 6.5 installed already. 6.5 is now installed and working great. SL 1.10 is beautiful. wow i just had deja vu... thats wierd. Not joking I seriously just had it. o well. anyway. There are marked improvements and I am much more liberal with my settings now for quality and well it just looks great.

I just didnt want to tell you guys I had a laptop ATI cuz I knew you would discount my ravings since I wasnt on 6.5 .... anyways... 6.5 upgrade works (be sure to use cleaners) 1.10 works (i have crashed twice tho but not as bad as these folks are talking.

SL still kicks ass,
Neurosis

My computer can handle the system requirements and then some, I assure you. I was playing SL right up until the servers went down for the update. I have not been able to successfully log in since (unless you count entering the world long enough to get a brief look at your avatar before system lockdown occurs). And I'm not just crashing SL. The entire system locks up. I've even tried running in a window. I've tweaked all my settings, installed the latest drivers on everything I could think of even if it wasn't related to gaming. I've (as stated earlier) foolishly shut off firewall and AV software. I've logged on to different accounts on my computer (for some reason that fixed a problem I was having with the last version). I'm going to do a reinstall now (only measure I have yet to take) and pray that it works, but I don't have unrealistic expectations.

I sincerely hope Linden Labs is looking into this. I just recently upgraded to a Premium account and will be requesting some sort of credit if this downtime lasts for a whole hell of a lot longer. I had a working product and now I have only an icon mocking me from my desktop. I've missed a work shift and will miss two more if this isn't back up by the weekend. I've been troubleshooting this on and off for over twelve hours now and I'm about ready to start breaking things.

In the hopes that it will help us identify a problem I will now repost my system specs with a little more detail:

CPU: AMD Athlon64 3200+ (running at 1.89 Ghz)
Mobo: ASUS A8N SLI-Premium
VGU: ATI FireGL v7100
Sound: Soundblaster Audigy 2ZS
Memory: 1Gb Corsair 1024-3200XLPT
OS: Windows XP Professional (Service Pack 2)
ISP: Cable Broadband (High Speed)

My temperatures are all well below their threshholds, and I doubt my Antec TruePower II 450W power supply isn't giving me the juice I need. We have to identify this problem.

Thank you.

Markubis,
I don’t see how an underclocked system may cause a crash. If anything, clocking it higher (to normal specs) would cause more problems. Running cooler may not be the only reason they downclock, it could be because of crappy parts that may not be able to handle their normal specs, including the power supply. The minimum speed to run SL is 800MHz; I highly doubt anyone’s system would be clocked lower than that.

Lennox,

Your system *should* be fine. I have an Asus board also and love it. Not a PCIX (I have AGP 8X) but still decent and I have no issues with SL.
I did notice that your speed seems low. You should be able to get more than 1.89 Ghz out of that board. Tweaking can be done in Bios or from the Asus tweaking software.
Also, check that your FSB is up to speed. My Asus board was delivered to me running at 133 instead of the 200 (dual channel...it's actually 400.....tweaking for the FSB can be done in the Bios)

Graphics card looks fine, but those can be tweaked also if needed. I use Radlinker for my ATI card (9600GT)

Lennox,

I suggest you take a look at this thread:

/111/f9/108749/1.html

You're right, they may underclock to make the other system parts last longer. i.e power supply...
But I have seen this underclock crashing happen..I'm not saying it's the definitive answer...just something to check. If one part of the system is running below par, then there will be a log jam of information to be processed and the system clogs up and shuts down. Think of what happens when you TP to a new area....way too much information to process and your controls shut down until ready. The same thing could be happening....repeat COULD be happening.
As for my Asus mobo, they are notorious for being great overclocking performers and the mobo bios actually has an "extreme" performance setting that I'm afraid to use. I cranked my cpu up to 2.2 Ghz and the FSB up to 400 and my temperatures are stable at 42 deg C even while playing Counterstrike Source.

Not saying my idea is the gospel, I'm just trying to help people out with as much information as possible.

Antoinette ,
What are your computer specs?

gokhan,
Your video card doesn't even meet the minimum requirements to run SL, it may have worked before but they added a lot of video changes, which your card probably can’t support.

Success! Sweet, glorious, beautiful success! All that toil and all I had to do was roll back my video drivers! Get your latest drivers, my butt! *trails off into blissful but unintelligable giberish*

For the rest of you folks, the best of luck to you. If you updated your drivers prior to installing the new version and it's not working for you, consider at least trying a roll back and see if it doesn't help you out. I hope you get your issues resolved.

*runs away to log back in*

ok I'm not sure what this bug could be now lol, I have found that only certain sims crash me..lol..If i'm at Blaze Columbia's shop, I'm fine...i was there for a good 45 minutes to an hour last night no crashing, but as soon as I left, i took one step and crashed, and I found that my shop in Anillis doesnt crash me, I was able to be logged in there while i slept over night...and i didn't crash, so I went "oh sweet, maybe they fixed it" so I TPed to my friends mall, and low and behold..i crashed...So I'm going on about 100 crash reports right now, and I know i just updated my video card the other day...I dont know pretty much anything about computers...but here's what i know lmao.. copied straight from system properties...lol


HP
Genuine Intel(R) CPU
T2300 @ 1.66GHz
1.66GHz, 1.00GB of RAM
I have wireless internet and....I've never had a problem before this horrible update.

1.9 or Bust!!!