This worries me ... discuss

*MUAH!* <3

Woah there, Pathfinder. Jeska's announcement makes it clear that ARs going to ResMods has to happen because you people didn't understand what permissions you could and could not give to moderators via. vBulletin before you put the ResMods live. Doesn't strike me as having been thought about at any level other than, "oh well, to have ResMods they have to have this permission", after the fact and in order to keep the new Linden pet project going. So nope, this part doesn't seem to have be thought about before implementing.

As for why it's wrong, in my opinion. ARs should be ARs and should only go to Lindens. Regardless. You people wanted to link forum and in-world behaviour, so why do they have different reporting and privacy standards? Or can we expect WorldMods soon that will recieve ARs reports from in-world?

Put this idea back in the oven. It's all gooey and nasty inside.

I just realised I foolishly started a whole other thread about this cause i did not notice this one. My comments and some others at:
/108/bd/85007/1.html#post866259

And I thought *I* was being paranoid.

Ugh. I need to go lie down.

If this has happened, and it seems it has... shouldnt the person doing the bad post report be given the name of the resmod that is handling it? I would certainly hope so. Since the name of the person doing the report is no longer private, why should the resmods name be private if they choose not to contact the person reporting?

I think it matters in a case where something is not clearly a TOS violation. If the post only upset one person, and it was not a TOS violation, the post may not be edited/removed. However, if the post was not clearly a TOS violation, but several different people were bothered by the post enough to AR it, then some action (of some kind) may need to be taken.

And personally I do hear the concerns. As a "regular person" I personally would not AR a post that I would not also public state my distate of. But I know not every one can or wants to do that, and some just simply can't due to fear of being harrassed. So it is definitely a concern that should be thought about. I've put it up for discussion in the ResMod forum as well. My honest opinion is that if a number could be tied to every resident name that only the Linden's knew, that number could be used in place of the name on the AR reports. But how to implement something like that is way out of my league unfortunately.

All of the res-mods get the same reports. If a post/thread is moved, we are supposed to write a reason. At that point the name of the ResMod that handled the issue will be seen. Or if one of the ResMods contacts the person, then the person would know who handled it.

No offence Pen, but your really unclear on the concept here.

An NDA is an NDA; but a series of disciplinary things that might happen to your avatar if you screw up is something else entirely.

Unless the forum mods, in the guise of their RL persons, have signed a piece of paper that says "Non Disclosure Agreement" at the top then there is no NDA.

If, (as is suggested by the recent announcement, it's possible for forum mods to access RL information as well as simply our avatar names, then this is a BIG BIG security/privacy hole in the system.

Even one assumes an absence of malice, a company should not give such access to employees (or non-employees especially), without some kind of written responsibility agreement in place. That's the whole point of signing an NDA. That's one of the main reasons they exist.

I trust Jeska cause she has an honest face (stupid I know ) and has always behaved in an exemplary fashion. I don't necessarily trust weekend moderators that I have never met.

Personal responsibility should go both ways, and since this is a public forum we're not only accountable to LL but also to each other. I have no problem with other residents being able to mod my posts, nor do I have any problem with AR's not being anonymous. If you don't want to be responsible for your words or actions, don't post or AR. I also think tolerance should go both ways, meaning that if I was a mod I doubt I'd do much. Adults should be able to both dish it out and take it.

None taken. And yes I know what an NDA is. That's why I said we had some type of NDA rules. But no, we did not sign any NDA form.



If that were possible, I would agree. But it is not true. ResMods *only* see your SL name when an Abuse Report is filed. No other information of yours is seen.

Oh really? We hold differing opinions on this. This is an issue that clearly needs to be confronted and clarified. It has contributd to giving forum moderation, and the foums in general, a bad image. Refer to the thread on consistency. /108/c1/84702/1.html

We will disagree, but that is ok! I don't think my perception goes against consistency, and I did participate in that thread (I think it is a good one!)

Thank you.

I thank you for participating and being open to the concerns expressed in this thread. I think that the part about consistency which I am referring to lies with the idea that an action will be taken if their is a TOS violation (clear and consistent) unless there is a lot of people who don't like something (unclear and very open to inconsistency). Can you see my concern?

I understood this but, what if nothing is done about the report.... does the person reporting it just assume every resmod saw it? If so then I see it simply as a deterent to do any reporting.

With all due respect Chip...annoymous reports are often the ONLY way enforcement agencies get the tips they need to stop problems. The burden of proof goes to those that have the power to act. Reporting a post has no power, it is just a means of bringing to the attention of those that do have the power a situation that may need to be addressed.

The AR report is a notification ONLY. The violation is investigated by a LINDEN who then judges if that post is worthy of moderation. It has nothing to do with whether or not the AR is valid. That to is judged by the Lindens. If someone is abusing the system, it falls back on that person directly from the Linden's receiving the false reports. We have seen past examples of that when a certain troll was reporting every reply to their inflamatory comments. *help me here, what was the line they used..."Reported for personal attack..abuse...* and guess what.. there was none. They were just being an ass.

If non Lindens are going to know who is reporting posts, then that police blotter better start filling up with names of the folks that ARed them too.

I moderate a vbulletin board and I want to add a little info to the discussion. This is the template of the emails that moderators receive whenever a post is reported. Everything within a set of arrow brackets is filled in by the software.



So if they are using the default message, then the moderators should get the name of who reported it and the email address from the message board database. I checked my profile and the email listed is my private email address.

Pathfinder, is the email address of those who report a post included in the email sent to moderators? Any current resMods that can answer this?

If the answer to this question is yes, I will not report a post as long as this program is in place.

I do see your concern! And I think the scenario I presented would be a rare one, but it was an example I was trying to use as a "worst case".

I should also clarify that by "some action may need to be taken", that action could include a simple post from a Mod stating something to the effect of "This thread is starting to take a turn for the worse, lets get it back on track and see if we can save it". Or something to that affect.

If the violation is clearly a TOS rule breaker, then yes, it should not matter if 1 or 100 people report it. The violation should be delt with ASAP.

Agree with Gabe's earlier post about the numbers of people reporting a post and/or who reported a post should have no bearing on whether the post is acted on or not.

coco

P.S. (I'm still reading on an earlier page.) The idea that ALL MODS automatically SWITCH OUT after serving their 2-3 week TERM OF SERVICE has not been officially stated anywhere, afaics.

It seems more like the ROSTER of mods will be REVIEWED every 2-3 weeks to dismiss those who haven't participated, haven't wanted to participate, or have done a lousy job. And at that time, more mods would be added if necessary.

That was my reading of it, anyhow. Not that you put in 2-3 weeks and then boom - you're gone.

P.S. (Still reading along.) Aimee says, "remember the justification behind not enforcing TOS on third party sites is the inability to positively verify the perp's identity outside of SL."
What? Where do you get that? I never heard of any such thing. I always thought the justification behind not enforcing TOS on third party sites is mainly cause you just plain old should never do such a thing! It would be totally anti-free speech. You can't censure your customers - of ANYTHING - for what they say outside the walls of your business.

Every "active" ResMod will see the report. ResMods that are falling down on the job will be eventually weeded out it seems. So in time we should know that those who are in ResMod positions *are* taking it seriously and are taking action when needed. Granted some will be on at different times, but that is why there are so many I think.

If no action at all is taken on a report, it could be that the report is being discussed to determine if it really is a violation, or it could be that there was no actual violation.

I will bring this up in the ResMod Concerns forum and see if maybe we need to make sure and contact the person who made a report if no clear action is being taken (and state why). I personally think that is a valid request!

I can answer this! No, your email address is not seen. Jeska fixed it so that the email address we see is an alias of the message board. And it is the same email address for anyone who reports a post. All we see is your SL name. If we want to contact you about a report filed, we have to PM you using your name.

She needs to see some serious courting.

I imagine it always has. And I've had reason to believe that for a long time.

coco

.......

coco