If you say you are going to provide a month of SL for $9.95, that is what you should provide.
Whether we pay or play for free, we are promised 100% access to the game. If we cannot access the game through no fault of our own, we deserve compensation. Anytime we cannot access SL.
I think we all should be demanding retrebution for this outrage.
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Compensation for Lack of Service |
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Business Mission
Registered User
Join date: 15 Jan 2006
Posts: 68
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02-02-2006 11:26
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Enabran Templar
Capitalist Pig
Join date: 26 Aug 2004
Posts: 4,506
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02-02-2006 11:27
Which game? Tringo?
(This is going to be such a fun thread.  )Also, heh, you weren't promised dick. 9.1 Disclaimer. LINDEN PROVIDES THE SERVICE, THE LINDEN SOFTWARE, THE ACCOUNT AND ALL OTHER SERVICES STRICTLY ON AN "AS IS" BASIS, PROVIDED AT YOUR OWN RISK, AND HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OR CONDITIONS OF ANY KIND, WRITTEN OR ORAL, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF TITLE, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Without limiting the foregoing, Linden does not ensure continuous, error-free, secure or virus-free operation of the Service, the Linden Software or your Account, and you understand that you shall not be entitled to refunds for fees based on Linden's failure to provide any of the foregoing other than as explicitly provided in this Agreement. Some jurisdictions do not allow the disclaimer of implied warranties, and to that extent, the foregoing disclaimer may not apply to you. _____________________
Furthermore, as Second Life goes to the Metaverse, and this becomes an open platform, Linden Lab risks lawsuit in court and [attachment culling] will, I repeat WILL be reverse in court. Second Life Forums: Who needs Reason when you can use bold tags? |
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Adam Zaius
Deus
Join date: 9 Jan 2004
Posts: 1,483
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02-02-2006 11:28
LL may give half a day's credit - they have in the past during extended unplanned downtime.
But, I wouldnt count on it, unless it extended out to >24 hours. _____________________
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Jonas Pierterson
Dark Harlequin
Join date: 27 Dec 2005
Posts: 3,660
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02-02-2006 11:29
I think you're being ridiculous. Your cable might go out for an hour, do you demand compensation. our satellite tv goes out with weather sometimes..something beyond our company's control. Do we demand compensation? No, we don't. this outtage was not something they did..not something they could control. If you want a month's access to sl because of a few hours outtages, stay up the month straight connected first. And no nodding off, you paid for the service, remember?
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Maxwolf Goodliffe
Registered User
Join date: 30 Dec 2005
Posts: 137
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Hah!
02-02-2006 11:31
I would be willing to bet they could retire on the money they have made from us so far...*whimper* I just wanna play
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Lucifer Baphomet
Postmodern Demon
Join date: 8 Sep 2005
Posts: 1,771
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02-02-2006 11:38
Yes, LL can compensate us all, then LL can demand compensation from the power company, who then can raise their charges to their consumers to compensate for their loss, thereby pushing up LL's overheads, forcing them to increase charges for Second Life.
Good plan _____________________
I have no signature,
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Soleil Mirabeau
eh?
Join date: 6 Oct 2005
Posts: 995
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02-02-2006 11:38
I think you're being ridiculous. Your cable might go out for an hour, do you demand compensation. our satellite tv goes out with weather sometimes..something beyond our company's control. Do we demand compensation? No, we don't. this outtage was not something they did..not something they could control. If you want a month's access to sl because of a few hours outtages, stay up the month straight connected first. And no nodding off, you paid for the service, remember? Yes we do!! Goddamn cable.  |
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Octal Khan
Putting the Mod in Modern
Join date: 14 Feb 2004
Posts: 116
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02-02-2006 11:40
LOL
outage puts the "R" in outrage!! |
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Luciftias Neurocam
Ecosystem Design
Join date: 13 Oct 2005
Posts: 742
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02-02-2006 11:46
If you say you are going to provide a month of SL for $9.95, that is what you should provide. Whether we pay or play for free, we are promised 100% access to the game. If we cannot access the game through no fault of our own, we deserve compensation. Anytime we cannot access SL. I think we all should be demanding retrebution for this outrage. You should compensate the rods and cones in my eyes, for their having to read this. I imagine I can put together a class action wrt this. |
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Reitsuki Kojima
Witchhunter
Join date: 27 Jan 2004
Posts: 5,328
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02-02-2006 11:45
If you say you are going to provide a month of SL for $9.95, that is what you should provide. Whether we pay or play for free, we are promised 100% access to the game. If we cannot access the game through no fault of our own, we deserve compensation. Anytime we cannot access SL. I think we all should be demanding retrebution for this outrage. You are ill-informed of reality. _____________________
I am myself indifferent honest; but yet I could accuse me of such things that it were better my mother had not borne me: I am very proud, revengeful, ambitious, with more offenses at my beck than I have thoughts to put them in, imagination to give them shape, or time to act them in. What should such fellows as I do crawling between earth and heaven? We are arrant knaves, all; believe none of us.
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Reitsuki Kojima
Witchhunter
Join date: 27 Jan 2004
Posts: 5,328
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02-02-2006 11:50
If you say you are going to provide a month of SL for $9.95, that is what you should provide. Whether we pay or play for free, we are promised 100% access to the game. If we cannot access the game through no fault of our own, we deserve compensation. Anytime we cannot access SL. I think we all should be demanding retrebution for this outrage. You are ill-informed of reality. _____________________
I am myself indifferent honest; but yet I could accuse me of such things that it were better my mother had not borne me: I am very proud, revengeful, ambitious, with more offenses at my beck than I have thoughts to put them in, imagination to give them shape, or time to act them in. What should such fellows as I do crawling between earth and heaven? We are arrant knaves, all; believe none of us.
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Ordinal Malaprop
really very ordinary
Join date: 9 Sep 2005
Posts: 4,607
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02-02-2006 11:52
Excellent! I was just thinking that there'd been a lack of demands for compensation from LL recently.
They didn't give me any money for the loss of value of my telehub land, the bastards. Admittedly, some might consider 400m to be a bit far from the telehub to count as "telehub land" but they're just haters. |
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Taco Rubio
also quite creepy
Join date: 15 Feb 2004
Posts: 3,349
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02-02-2006 11:53
If you say you are going to provide a month of SL for $9.95, that is what you should provide. Whether we pay or play for free, we are promised 100% access to the game. If we cannot access the game through no fault of our own, we deserve compensation. Anytime we cannot access SL. I think we all should be demanding retrebution for this outrage. You're off your nut. _____________________
We can't be clear enough, ever, in our communication.  |
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Business Mission
Registered User
Join date: 15 Jan 2006
Posts: 68
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02-02-2006 11:54
Which game? Tringo? (This is going to be such a fun thread. )Also, heh, you weren't promised dick. What a joke. Who wasn't promised dick? Maybe you should be speaking for yourself? |
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Esencia Nyak
Mi Goodiez
Join date: 6 Aug 2004
Posts: 39
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02-02-2006 11:55
Maybe people who don't speak up don't get compensation for thing's, ive been compensated from the Electric company, cable, phone and dsl.
So it does happen. Linden labs will probaly take a few pennies off our monthly fee (Now I Can Buy Me A Shiny Red Gum Ball) lol. |
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Business Mission
Registered User
Join date: 15 Jan 2006
Posts: 68
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02-02-2006 11:56
I think you're being ridiculous. Your cable might go out for an hour, do you demand compensation. our satellite tv goes out with weather sometimes..something beyond our company's control. Do we demand compensation? Of course we demand compensation if our cable or internet goes out through no fault of our own. Whether or not it is the copany's fault or whoever's fault holds no relevance to the customer. If it is not the customer's fault, the customer would be right to demand compensation. |
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Gravecat Martov
0.15% Sodium
Join date: 29 Sep 2004
Posts: 46
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02-02-2006 11:58
I kinda hoped I'd seen the last of these "it's down, we want compensation" threads, when I stopped playing World of Warcraft.
I guess I was being too hopeful. |
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Demona Rosebud
Registered User
Join date: 6 May 2005
Posts: 71
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02-02-2006 12:02
It's the Walmart trend *giggle* All evil is blamed on Walmart...they let us return poopy diapers for not holding up right and give us full refunds so we think everyone should do it...*psst* but yea I make cable pay up if I can't access it for an extended amount of time, same with my internet...good lord, don't be my DSL operator if it's down more than 5 minutes it's extended downtime to moi!!!! LOL
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Business Mission
Registered User
Join date: 15 Jan 2006
Posts: 68
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02-02-2006 12:03
You are ill-informed of reality. Wrong. You are so ill-informed that you have no comprehension of reality. |
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Business Mission
Registered User
Join date: 15 Jan 2006
Posts: 68
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02-02-2006 12:05
You're off your nut. You're on yours. Hope it feels good. |
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Gabe Lippmann
"Phone's ringing, Dude."
Join date: 14 Jun 2004
Posts: 4,219
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02-02-2006 12:06
Your cable might go out for an hour, do you demand compensation. I no longer have cable, but I used to routinely demand compensation for lost service and would get it. _____________________
go to Nocturnal Threads
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Travis Lambert
White dog, red collar
Join date: 3 Jun 2004
Posts: 2,819
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02-02-2006 12:06
3.8 Service Credit for Unscheduled Downtime. You will be eligible to receive Service Credit toward recurring service fees (e.g. monthly account fees, 90 Day account fees, annual account fees, and land use fees) for Unscheduled Downtime. "Unscheduled Downtime" is an unplanned or unscheduled interruption in Service availability for a period of at least twenty-four (24) hours during which you are unable to access the Service. Unscheduled Downtime is measured from the time the Service is 100% unreachable for a period of at least twenty- four (24) hours until Service is once again restored. The following are excluded from the calculation of Unscheduled Downtime: (i) scheduled maintenance downtime; (ii) problems outside of our Service (upstream providers, or your inbound connection) not affecting 100% loss to our Service; (iii) interruptions or failure of Service caused by you or your representatives (including inaccurate configuration, third-party software, abuse or over-utilization of resources, hacked servers, attacks, exploits, or server hardware failures); and (iv) causes beyond Linden's reasonable control and occurring without Linden's fault or negligence, including natural disasters, wars, terrorist acts, riots or other violent upheaval, governmental restrictions and actions, and performance failures of a third party outside Linden's control. The amount of any Service Credit will be based on the pro rata percentage of Unscheduled Downtime during your billing cycle (e.g., if there is 1 day of Unscheduled Downtime in a 30-day month for your monthly account, you will receive a Service Credit for 1/30th of your recurring service fees). Any Service Credit will be credited to you during your next billing cycle. Cliff notes: Its in the TOS that we'll be reimbursed for global downtime that is a minimum of 24 hours. Since this outage was less than 24 hours: No Compensation. _____________________
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The Shelter The Shelter is a non-profit recreation center for new residents, and supporters of new residents. Our goal is to provide a positive & supportive social environment for those looking for one in our overwhelming world. |
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Toy LaFollette
I eat paintchips
Join date: 11 Feb 2004
Posts: 2,359
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02-02-2006 12:08
Of course we demand compensation if our cable or internet goes out through no fault of our own. Whether or not it is the copany's fault or whoever's fault holds no relevance to the customer. If it is not the customer's fault, the customer would be right to demand compensation. To carry on what Enabran and Travis posted.......... From the TOS you agreed to when joining SL 7.2 Interruption. Linden reserves the right to interrupt the Service with or without prior notice for any reason or no reason. You agree that Linden will not be liable for any interruption of the Service, delay or failure to perform, and understand that except as otherwise specifically provided in this Agreement you shall not be entitled to any refunds of fees for interruption of service or failure to perform. _____________________
"So you see, my loyalty lies with Second Life, not with Linden Lab. Where I perceive the actions of Linden Lab to be in conflict with the best interests of Second Life, I side with Second Life."-Jacek
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Reitsuki Kojima
Witchhunter
Join date: 27 Jan 2004
Posts: 5,328
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02-02-2006 12:13
Wrong. You are so ill-informed that you have no comprehension of reality. At least I can read.  _____________________
I am myself indifferent honest; but yet I could accuse me of such things that it were better my mother had not borne me: I am very proud, revengeful, ambitious, with more offenses at my beck than I have thoughts to put them in, imagination to give them shape, or time to act them in. What should such fellows as I do crawling between earth and heaven? We are arrant knaves, all; believe none of us.
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Margaret Mfume
I.C.
Join date: 30 Dec 2004
Posts: 2,492
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02-02-2006 12:14
If you say you are going to provide a month of SL for $9.95, that is what you should provide. Whether we pay or play for free, we are promised 100% access to the game. If we cannot access the game through no fault of our own, we deserve compensation. Anytime we cannot access SL. I think we all should be demanding retrebution for this outrage. I want my one and a half pennies per hour!!!! (It's retribution, btw.) _____________________
hush
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