Collecting information about your computer?
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Lucifer Baphomet
Postmodern Demon
Join date: 8 Sep 2005
Posts: 1,771
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06-28-2006 09:23
Hardware IdentificationThe Privacy Policy now points out that if you install Second Life software we'll be collecting information about your computer. The point here is to allow us to verify a unique identity and therefore better contain griefing by multiple accounts from one system. This information will not be available to non-Linden employees, and will only be available to Linden employees in an encrypted ("hashed"  format. I dont see the problem on this...... on client installation, it creates a unique id code, which when you log in, informs the Lindens say an account logging from machine jbo6778tgyr6857ddyugv or whatever is involved in greifing.... so, that person gets banned, and other accounts emenating from that machine will be blocked. I can't see persistant griefers buying a new pc for each griefing escapade they want to carry out. Same i assume would go for a machine w a minor account on the main grid, or an adult on the teen. This rocks.
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Chip Midnight
ate my baby!
Join date: 1 May 2003
Posts: 10,231
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06-28-2006 09:29
From: Copper Surface Whoa. There seems to be a lot of negative reaction to the hardware identification feature which I feel is perhaps unwarranted. LL could announce that they're sending all of us a free toaster and some people would still invent a reason to freak out about it. 
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Maddie McNally
Registered User
Join date: 16 Jun 2006
Posts: 15
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06-28-2006 09:30
From: Copper Surface Whoa. There seems to be a lot of negative reaction to the hardware identification feature which I feel is perhaps unwarranted.
I may be wrong, but as I understand it:
1) The potential identifiers of Processor/Motherboard/CPU ID, MAC address, etc. as mentioned just identify your computer setup. There really is no way to tie your hardware info to your personal information (without great effort in tracking the product all the way from the manufacturer -> distributor -> retailer -> you, in worst case). You should be more worried about your credit card number!
2) If anything other than information about hardware is gathered (e.g. files on disk, etc.), this would have to be mentioned as separate from gathering hardware identification info, which they haven't (edit - or have they? being lazy and not referring to the whole announcement here)- so no worries about snooping around files on your hard disk. Yet.
3) A randomly hashed client ID would be a neat solution, but not as secure. I suspect it would certainly foil the less dedicated/knowledgeable griefers, which may be enough, until someone comes up with a software hack and distributes it. Like encryption, incorporating hardware identifiers just increases the level of difficulty.
It sounds like I've come out in favour of HI, but really I just feel that as an 'early' solution it's worth a try, in the spirit of the rapid prototyping developmental model, so to speak. I can think of a few ways it could be circumvented, but hey, nothing's perfect.
LL is dealing with some pretty unusual problems and given there isn't exactly a time-tested, established model for this kind of business, I'm encouraged by this effort to find a solution, if not by the effectiveness of their internal communications and customer relations. I don't have a problem with them collecting info about my PC. I do have a problem with them desplaying info about if i put a credit card or bank info in for public to see. That is not good at all.
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Zoe Llewelyn
Asylum Inmate
Join date: 15 Jun 2004
Posts: 502
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06-28-2006 09:34
From: Chip Midnight LL could announce that they're sending all of us a free toaster and some people would still invent a reason to freak out about it.  I could use a new toaster. And I would be most appreciative if LL sent me one.
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Lucifer Baphomet
Postmodern Demon
Join date: 8 Sep 2005
Posts: 1,771
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06-28-2006 09:34
From: Chip Midnight LL could announce that they're sending all of us a free toaster and some people would still invent a reason to freak out about it.  Haven't you got your toaster yet chip? Its a beauty, 4 slots, variable width, and 1950s style chrome finish.
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Foolish Frost
Grand Technomancer
Join date: 7 Mar 2005
Posts: 1,433
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06-28-2006 09:37
And please allow me to point out something: If you have the technical knowledge, you have steal data from people any day of the week. If a true 'cracker jack' hacker decides he wants to know who you are, where you bank, how to get your money... They will get it. Period. So sorry to make you feel uncomfortable, but think on this: You can be mugged at any time. So why are most people never mugged? Numbers. Millions and billions of potential victims. Far less muggers. The distance between these numbers get's even wider when considering the number of technically trained people who really care about you at all. If a person wants credit card data, he's going to hack ALL of LL and take a chunk of the CC data. The displayed info will not mean a thing, since they work on the basis of stealing vast stores of such data and using it. It's just not the way it works, people. 
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Talarus Luan
Ancient Archaean Dragon
Join date: 18 Mar 2006
Posts: 4,831
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06-28-2006 09:38
Just to clarify:
Hardware hashes do NOT store anything in them that anyone has to worry about. So, privacy advocates should have far less fear about them than about LL having your payment details on-file. If they do a hardware hash the way it is done with most other identification systems, there is absolutely NO information that anyone, including LL, can glean from it.
Here's a simplistic description of how it works:
1) The client requests the MAC addresses from one or more of your network interfaces, most likely your main one, which is usually an Ethernet card. 2) It requests the Volume Serial Number of one or more of your hard drives. The VSN is generated when your drive was formatted and the operating system installed. 3) It may also request other "hardware" serial numbers or data (which is most often supplied by the registry).
All of these pieces of data are taken as numbers, regardless of whether or not the information is readable as text. Then, the client "hashes" the numbers together into a fixed-size number that is usually fairly large so as to make it highly probable that it is unique. The most basic form of hashing is just adding or multiplying the numbers together, but any simple or complex combinatorial function (like MD5 or SHA-1/2) can be used.
For example (these numbers are not representative for the purposes of illustration; in reality, the numbers are MUCH bigger, but much harder to exemplify):
MAC address = 17 VSN of C: = 42 Memory size = 6
If we use a multiply as our hashing function, then we end up with:
Hash = 17 x 42 x 6 = 4284
Even with an operation as simple as a multiply, you can see that there is little info that can be gleaned from the resultant hash value. As you can see, there is no concern over privacy issues here. The only question becomes one of whether or not the selection of input data to the hashing function is resistant to being changed or spoofed. If any one of the pieces of data is changed even in the slightest, then it can radically change the final hash value, and therefore render its use as an identification tool completely moot.
That is the real issue, since there are very few (if any) pieces of information of this kind which cannot be altered or spoofed with ease. It amounts to providing a false sense of security, which is often worse than not having it at all.
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Maddie McNally
Registered User
Join date: 16 Jun 2006
Posts: 15
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06-28-2006 09:42
From: Foolish Frost And please allow me to point out something: If you have the technical knowledge, you have steal data from people any day of the week. If a true 'cracker jack' hacker decides he wants to know who you are, where you bank, how to get your money... They will get it. Period. So sorry to make you feel uncomfortable, but think on this: You can be mugged at any time. So why are most people never mugged? Numbers. Millions and billions of potential victims. Far less muggers. The distance between these numbers get's even wider when considering the number of technically trained people who really care about you at all. If a person wants credit card data, he's going to hack ALL of LL and take a chunk of the CC data. The displayed info will not mean a thing, since they work on the basis of stealing vast stores of such data and using it. It's just not the way it works, people.  that does make alot of sense explaned that way
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Copper Surface
Wandering Carroteer
Join date: 6 Jul 2005
Posts: 157
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06-28-2006 09:50
From: Lucifer Baphomet Haven't you got your toaster yet chip? Its a beauty, 4 slots, variable width, and 1950s style chrome finish. You gotta toaster? OMGFIC! (Feted In Crumbs)
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Talarus Luan
Ancient Archaean Dragon
Join date: 18 Mar 2006
Posts: 4,831
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06-28-2006 09:57
From: Foolish Frost And please allow me to point out something:
If you have the technical knowledge, you have steal data from people any day of the week. If a true 'cracker jack' hacker decides he wants to know who you are, where you bank, how to get your money...
They will get it. Period.
Yes, but you are missing the point. It doesn't take a whole lot of effort or knowledge to foil hardware hash algorithms. Seriously. Considering the amount of time it will be from account creation to banishment, the small extra step of running a spoofer program in the few minutes after getting banned and before creating your next freebie account is not even a bump-in-the-carpet deterrent to any griefer with any small amount of determination. Systems like PunkBuster work better because they have active programs cosntantly watching your computer for cheats, hacks, spoofs, etc, yet they are only partially effective at stopping abuse, cheating, and griefing.
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Chip Midnight
ate my baby!
Join date: 1 May 2003
Posts: 10,231
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06-28-2006 09:59
From: Lucifer Baphomet Haven't you got your toaster yet chip? Its a beauty, 4 slots, variable width, and 1950s style chrome finish. I refuse to participate in such a crass display of muffin discrimination!
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Lucifer Baphomet
Postmodern Demon
Join date: 8 Sep 2005
Posts: 1,771
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06-28-2006 10:10
From: Chip Midnight I refuse to participate in such a crass display of muffin discrimination! I refuse to be tricked into making jokes about oral sex.
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Chip Midnight
ate my baby!
Join date: 1 May 2003
Posts: 10,231
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06-28-2006 10:14
From: Lucifer Baphomet I refuse to be tricked into making jokes about oral sex. Aha! See? This new policy is already having unintended adverse effects.
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Cristiano Midnight
Evil Snapshot Baron
Join date: 17 May 2003
Posts: 8,616
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06-28-2006 10:15
From: Chip Midnight MY other concern is the same as with any software I use that is licensed to unique hardware. If I buy a new computer or have a hard drive die or get a new network card, will I lose my verified and billed status? What system will be put in place to handle those situations? Will it be both quick and painless and at the same time be smart enough to keep permabanned people from using it to become unbanned when they buy a new computer? Your verified status has nothing to do with the hardware profile, they are two completely different concepts for two different purposes. The only time your hardware profile comes into play is if you are banned - it is one of the methods they are using to prevent access to SL. The verification status has to do with whether or not there billing info on your account - you changing hardware has no bearing on that.
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Chip Midnight
ate my baby!
Join date: 1 May 2003
Posts: 10,231
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06-28-2006 10:17
From: Cristiano Midnight Your verified status has nothing to do with the hardware profile, they are two completely different concepts for two different purposes. The only time your hardware profile comes into play is if you are banned - it is one of the methods they are using to prevent access to SL. The verification status has to do with whether or not there billing info on your account - you changing hardware has no bearing on that. Yep, I understand that now. Thanks for the clarification. 
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Viktor Vox
Registered User
Join date: 3 Apr 2005
Posts: 8
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06-28-2006 10:33
I do not have any real issue with the mapping of a Game Client Install to a Number, if that is really all they are doing. Collecting certain Machine info is the norm in most software you use today, only the degree of what is collected is a point of contention. I saw Microsoft mentioned in an earlier post; theirs is much more invasive than what LL is proposing.
System configuration changes are the real question to this new LL plan. Will simple upgrades or hardware changes lock you out if only one or two of the polled items changed, or will the profile update? How dynamic will this mapping process be? If it does update where will it be stored, the asset servers and databases have issues all of the time now. Is the polling now going to lag the internal network during high login times? Will this polling system be active all the time upon boot (like many copy protection systems can be) or will it be a run once and only submit info to LL after a change? When the game client is uninstalled will this polling system be uninstalled as well? Many types of Copy Protection and Polling software require separate uninstallation after the main software is removed.
Has LL actually tested this to make sure it only runs when it is supposed to and checked it for compatibility issues with other software? I mean let’s be real, LL isn’t exactly the best at making things right the first time or the second, third, fourth, etc….
If it works as intended (though how it is intended to work still seems to be a bit in the gray area) it would be a good first step into curbing grievers, which is certainly new territory for LL.
The Profile additions would be laughable if they were not serious about implementing these changes. I have to question the mentality behind a decision like that. Society as a whole proves discrimination on several levels takes almost nothing to initiate, why would you provide the first spark to bring that BS to the game in a LL approved manner? Of course this may just be a way to get people to use LindenX. Imagine that a decision guided by greed. Beyond those two points this Profile change serves absolutely no purpose beyond making some people undesirables.
I do not understand what some of you at LL are thinking when you green light development of moronic ideas like these? That is a question I would like to see you answer.
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Ryan00 Odets
just a stupid redneck!
Join date: 17 Dec 2005
Posts: 289
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06-28-2006 10:48
From: Magnum Serpentine The Sailors were told their info was encrypted also... It still appeared on the Web.
Bad move, Linden Labs, Bad indeed AHEM, Mag do you not realize that your bank has your SSN, birthday and ALL your various account and credit card numbers in there database and many and I mean many bank employees take that home and most of the time it isnt encrypted. So I ask you this do you not trust your bank, would you post a negative remark on your banks website?
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Lucifer Baphomet
Postmodern Demon
Join date: 8 Sep 2005
Posts: 1,771
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06-28-2006 10:55
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Tod69 Talamasca
The Human Tripod ;)
Join date: 20 Sep 2005
Posts: 4,107
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06-28-2006 10:57
From: Androclese Torgeson I'm wondering how this is going to work for me... I log on through my Mac when I'm using Photoshop since that is where I have the software, but when I build/socialize, I use my PC for the better response time.... I'm wondering if they are going to see me switching hardware profile on a daily basis as a "hacking attempt". ... I guess I'll just have to wait and see. Most likely they already have that information included in the account. I know for a fact Battlefield 2 uses hardware ID & there are people playing at work & at home on the same account using 2 different computers, so it should be fine.
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TBA Lardner
Registered User
Join date: 8 Nov 2005
Posts: 24
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06-28-2006 11:04
From: Tod69 Talamasca Most likely they already have that information included in the account.
I know for a fact Battlefield 2 uses hardware ID & there are people playing at work & at home on the same account using 2 different computers, so it should be fine. lol what about us that use multiple computers? i at home have 4 computers, and my laptop that can all run sl plus when i'm too lazy to bring my laptop to a friends place and i want to login to sl for a brief moment i use there pc...how good you think that will look when on a near daily basis its a different pc logging in  i soo hope they accuse me of hacking...would be fun to laugh in there face as i'm blasting them on the phone 
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Wendel Gascoigne
Registered User
Join date: 19 May 2005
Posts: 226
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06-28-2006 11:25
From: TBA Lardner lol what about us that use multiple computers? i at home have 4 computers, and my laptop that can all run sl plus when i'm too lazy to bring my laptop to a friends place and i want to login to sl for a brief moment i use there pc...how good you think that will look when on a near daily basis its a different pc logging in  i soo hope they accuse me of hacking...would be fun to laugh in there face as i'm blasting them on the phone  This has been addressed 4 or 5 times in the thread already. The client is free to download. you can install and run it on as many machines as you want. The ONLY use of the hash key is to identify and ban the machine from which someone is griefing. It's not use to authenticate your account or anything. Wendel
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Cannae Brentano
NeoTermite
Join date: 21 Apr 2006
Posts: 368
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06-28-2006 11:36
I'm not seeing what the complaint is about the 3 classes. I bet that if new players in the third class are nice, polite, and act like true newbies, most long term players won't have a bit of doubt about making them feel welcome. Of course, new third class players who are a day old, expensive skins, shapes, flex hair and AO who claim to know nothing about SL may not be given the same courtesy. But that's just my hunch.  .
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Chip Midnight
ate my baby!
Join date: 1 May 2003
Posts: 10,231
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06-28-2006 11:38
From: Lucifer Baphomet  . Holy crap. How many channels does that thing get?
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Surreal Farber
Cat Herder
Join date: 5 Feb 2004
Posts: 2,059
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06-28-2006 11:42
From: Nicholas Shaftoe Then quit!
I am so tired of people complaining endlessly about LL and SL as if it is an entitlement. LL is a private business and makes decisions based on their needs as such. We may not like those decisions (and I certainly don't like them all), but it's not a democracy.
You certainly have a right to voice an opinion, but stop continuously harping on how bad SL and LL suck. You have a right to not participate if you don't like it. LL owes you nothing other than providing you access to the world that you have signed up for of your own free will.
Otherwise STFU!
Note: this not directed just at Lewis, but the whole community of complainers! 
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Phobos 3d Design - putting the hot in psychotic since 2004
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Cherry Czervik
Came To Her Senses
Join date: 18 Feb 2006
Posts: 3,680
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Meh
06-28-2006 11:50
This is like being at work with people telling me they won't give me their password as then I can change their password and then not accepting that I can not only change their password without knowing what it is, I can blacklist them so they can never ever darken our door again if they misbehave ... meh ... meh ... unique identifier, encrypted ... meh meh meh ... griefers getting fried? yes yes yes!
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