Does anyone feel ...
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Starax Statosky
Unregistered User
Join date: 23 Dec 2003
Posts: 1,099
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07-29-2006 10:04
Is it the time of year or something? I just checked out the Activeworlds newsgroup and saw the following post: With the advent of 4.1 several peeps in the community have gotten banned, with no proper explanation from the powers that be. Only a copy of the TOS being emailed back to them to "justify" the banning. Just for posting this I'm probably gonna be next but I think it's time this situation is properly addressed. Thoughts anybody? Very odd 
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Vares Solvang
It's all Relative
Join date: 26 Jan 2005
Posts: 2,235
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07-29-2006 10:58
Ok, I just went to the main page and it list that there are 357,775 residents of SL at this time.
Looking around the forums I see a few dozen residents talking about how SL is dieing and about how unhappy "everyone" is.
Do the math and tell me if you really think LL is going to change their business model over what is said in the forums?
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Cow Hand
Registered User
Join date: 20 Feb 2006
Posts: 292
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07-29-2006 12:08
From: Selador Cellardoor ... like me, that Second Life is at a crossroads?
It seems to me that for the last couple of months the Lindens have been taking the wrong path, and that now we are in a situation where, unless drastic action is taken, Second Life will become yet another casualty of corrupt management.
What is needed now is a slow and steady growth, and this can *only* be achieved if the Lindens and the residents are working in harmony. We are so far from that situation now, thanks to recent Linden actions, that I wonder whether the situation is even capable of repair.
Bring us back on board, and there is no limit to what Second Life can become. Ditch us, and you become a footnote in the history of dot com companies. Way too self-important. Leave if you want. Other content creators will take your place and your L$. To call LL management corrupt is rediculous. Almost as rediculous as your assertion that "ditching you" will result in SL becoming another .com. Get ahold of yourself man. Read what you wrote. Its way over the top - even for the so-called FIC.
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Cow Hand
Registered User
Join date: 20 Feb 2006
Posts: 292
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07-29-2006 12:12
From: Phedre Aquitaine Cow Hand, user-created content drives this world. What happens if the content creators leave?
Others will rise to the occasion and replace them. Everyone wants a piece of the L$ million dollar giveaway.
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Ordinal Malaprop
really very ordinary
Join date: 9 Sep 2005
Posts: 4,607
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07-29-2006 12:14
Sorry, I must have missed the announcement for that giveaway.
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Cow Hand
Registered User
Join date: 20 Feb 2006
Posts: 292
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07-29-2006 12:15
From: Ordinal Malaprop Sorry, I must have missed the announcement for that giveaway. In-world business, man. People are just waiting for the opportunity to step up into established CC's places and grab their sales.
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Ordinal Malaprop
really very ordinary
Join date: 9 Sep 2005
Posts: 4,607
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07-29-2006 12:20
From: Cow Hand In-world business, man.
People are just waiting for the opportunity to step up into established CC's places and grab their sales. The $1,000 giveaway? (I forget - you're RBD's alt, aren't you?)
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Phedre Aquitaine
I am the zombie queen
Join date: 26 Jan 2006
Posts: 1,157
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07-29-2006 12:32
From: Ordinal Malaprop The $1,000 giveaway?
(I forget - you're RBD's alt, aren't you?) Don't worry, Ordinal. There's more than one clown in that circus. 
_____________________
From: Billybob Goodliffe everyone loves phedre (excluding chickens), its in the TOS 
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Cow Hand
Registered User
Join date: 20 Feb 2006
Posts: 292
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07-29-2006 12:37
From: Phedre Aquitaine Don't worry, Ordinal. There's more than one clown in that circus.  Why must somebody always be someone elses alt? There isn't just one person who disagrees with you, Ordinal. Deal with it.
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Ordinal Malaprop
really very ordinary
Join date: 9 Sep 2005
Posts: 4,607
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07-29-2006 12:39
There are loads of people who disagree with me, but I'm sure you said whose alt you were, I just can't remember, and it bothers me when I can't remember these things. Oh well, it doesn't matter really.
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Jesse Malthus
OMG HAX!
Join date: 21 Apr 2006
Posts: 649
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07-29-2006 12:55
In my mind there is one solution: Wipe. SL needs to start fresh. We need a new grid, plain and simple. LL should offer a transfer credits for your created items, and start a new grid v2. They should take their time, stabilize and possibly rewrite the sim software, integrate and bugfix all the cool features they love, and start anew, knowing what worked and didn't in v1.
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Ruby loves me like Japanese Jesus. Did Jesus ever go back and clean up those footprints he left? Beach Authority had to spend precious manpower. Japanese Jesus, where are you? Pragmatic!
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Ricky Zamboni
Private citizen
Join date: 4 Jun 2004
Posts: 1,080
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07-29-2006 13:20
From: Chip Midnight If a customer routinely came in to your place of business and delivered screeds about your incompetance and ignorance, would you be inclined to treat their concerns with respect, or even to listen? Chances are you'd be more inclined to introduce their posterior to your footwear. I agree that civility should generally be the order of the day. However, if you have a growing number of formerly-loyal customers becoming belligerent and highly critical of your (lack of) service, that should tell you that you're doing something wrong. Maybe the staff needs more training, or maybe there is a company-wide culture that considers users as boneheads. Either way, it is causing alienation among those who had been the company's biggest supporters, and those upon whose backs much of SL was built.
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
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07-29-2006 13:32
Does anyone feel that some people don't actually have anything to say about the Second Life virtual environment simulation system, but instead just get off on posting descriptions of imagery about facsists and jackboots and stuff like that?
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.
I can be found on the web by searching for "SuezanneC Baskerville", or go to
http://www.google.com/profiles/suezanne
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http://lindenlab.tribe.net/ created on 11/19/03.
Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan
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Cannae Brentano
NeoTermite
Join date: 21 Apr 2006
Posts: 368
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07-29-2006 13:39
From: Ricky Zamboni I agree that civility should generally be the order of the day. However, if you have a growing number of formerly-loyal customers becoming belligerent and highly critical of your (lack of) service, that should tell you that you're doing something wrong.
Maybe the staff needs more training, or maybe there is a company-wide culture that considers users as boneheads. Either way, it is causing alienation among those who had been the company's biggest supporters, and those upon whose backs much of SL was built. I'll agree with you 50% on that. It is disturbing to see older players so critical of LL and where SL is going. However, I've seen the same players always assume the absolute worst of LL for any decision they make too, which unfortunatly weakens their arguments.
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Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
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07-29-2006 13:41
From: Strife Onizuka I'll see to it that LL sees this thread. What would really help LL right now are ideas on how to make things better, specificly well hashed out ideas. I would really like to hear how people want the forums, how to achive it; what rules it would require. What is acceptable, what isn't. The tricky part is balancing what is good for the community and what is good for the individual. This cannot be left up to LL to decide, it needs to be a joint effort. Lets give LL a push in the right direction. First, get rid of the rule that says if you get a suspension or ban from the forums, you get a suspension or ban from the game itself. coco
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VolatileWhimsy Bu
Registered User
Join date: 27 Jun 2006
Posts: 1,492
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07-29-2006 13:44
From: Ricky Zamboni I agree that civility should generally be the order of the day. However, if you have a growing number of formerly-loyal customers becoming belligerent and highly critical of your (lack of) service, that should tell you that you're doing something wrong.
Maybe the staff needs more training, or maybe there is a company-wide culture that considers users as boneheads. Either way, it is causing alienation among those who had been the company's biggest supporters, and those upon whose backs much of SL was built. Well, I don't know if you guys know this, but if a company grows to fast to quickly, the clients will suffer.. Its just the law of the jungle :/ Many companies have fallen because of this. But since Second Life does not have real competition it doesn't really matter at this time, the amount of people that leave will be small comparatively to the amount who are here and the amount that choose to sign up after having a freebie account. We are a media driven society, there are quite a bit of adds out there about Second Life, so they will be building a larger client base.. But on the downside, it'll give others the idea to make a like product.. (gawd im getting long winded) Concerning "customer service", have any of you called Dell, AOL, your local ip providor, your local government? meh its all the same across the board.. They want to spend more time on the product and less time addressing issues that might be real or imagined..
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Lordfly Digeridoo
Prim Orchestrator
Join date: 21 Jul 2003
Posts: 3,628
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07-29-2006 13:45
From: Linada MacKay www.eve-online.comNote the posting of devs, the clear marking when a mod/dev/community guy posts in a thread, The easy acess of dev blogs, including linking in the main forum, the existance of a newbie forum etc etc. Linden posts are in orange. The LLab blogs were recently rolled into one huge uber-blog ( http://blog.secondlife.com/), making it one a one-stop shop for community discourse. IT's also linked in the forum. A newbie forum would be good, but then, the forums here won't last much longer anyway. Time for residents to pick up the slack, as usual. From: someone Also there are several well used help channels ingame, one for players under 1 month, one for the rest, both are staffed with volounteers to answer questions, in addition to the residents answering questions there.
Sounds like Live help to me.
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Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
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07-29-2006 13:46
From: Strife Onizuka The punishments are intended to be punishments; so a ban from the forum also effects in SL.
NO. You cannot slip that one past like it is a done deal, an obvious thing to accept, NOT up for discussion. A ban from the forum IS a punishment, and a just one for forum transgressions. Remove the rule that ties forum punishments to in-game punishments. I don't have time or energy to explain yet again what all is so very wrong with that rule, but maybe someone else will step in and do it for me. There IS no communication, and there IS no discussion, when something is so important is just taken right off the table for discussion, as you did here. coco
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Cocoanut Koala
Coco's Cottages
Join date: 7 Feb 2005
Posts: 7,903
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07-29-2006 13:48
From: Chip Midnight I'd like to see communication between the residents and LL increase and for us to be kept more in the loop about what's coming down the pike with new features and whatnot. One thing I think needs to happen though is for the community to start giving more respect instead of simply demanding it. It really needs to be a two way street and a lot of the complaints these days aren't respectful at all. It's possible to speak out about our concerns or things we think weren't well thought out without treating LL like they're staffed by morons. I think people who routinely take that tone lose the right to demand much of anything. If a customer routinely came in to your place of business and delivered screeds about your incompetance and ignorance, would you be inclined to treat their concerns with respect, or even to listen? Chances are you'd be more inclined to introduce their posterior to your footwear. You mean like Cristiano has always given respect? This thread is starting to make me mad. coco
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VolatileWhimsy Bu
Registered User
Join date: 27 Jun 2006
Posts: 1,492
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07-29-2006 13:50
From: Cocoanut Koala NO.
You cannot slip that one past like it is a done deal, an obvious thing to accept, NOT up for discussion.
A ban from the forum IS a punishment, and a just one for forum transgressions.
Remove the rule that ties forum punishments to in-game punishments. I don't have time or energy to explain yet again what all is so very wrong with that rule, but maybe someone else will step in and do it for me.
There IS no communication, and there IS no discussion, when something is so important is just taken right off the table for discussion, as you did here.
coco I auto agreed with this one, than I thought on it a bit more (oh noes), is it possible that they were banned from the forum and the game because what they were discussing effected in game as well as the forums?
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Lordfly Digeridoo
Prim Orchestrator
Join date: 21 Jul 2003
Posts: 3,628
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07-29-2006 13:50
SL has been at a crossroads since I got here. It's just different crossroads.
First it was near-bankruptcy. Then it was land tier. Then it was overt commercialism. Then it was co-opting resident businesses. Then it was texture theft.
Now it's general incompitence.
This, too, shall pass.
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Ricky Zamboni
Private citizen
Join date: 4 Jun 2004
Posts: 1,080
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07-29-2006 13:54
From: VolatileWhimsy Bu I auto agreed with this one, than I thought on it a bit more (oh noes), is it possible that they were banned from the forum and the game because what they were discussing effected in game as well as the forums? No. The rule is that if you are suspended/banned from the forums (for whatever reason), you are also banned from SL itself. Full Stop.
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VolatileWhimsy Bu
Registered User
Join date: 27 Jun 2006
Posts: 1,492
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07-29-2006 14:00
From: Ricky Zamboni No. The rule is that if you are suspended/banned from the forums (for whatever reason), you are also banned from SL itself. Full Stop. hmmm... it seems excessive, but it is their software..
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Linada MacKay
Registered User
Join date: 24 Jun 2006
Posts: 29
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07-29-2006 14:57
From: Lordfly Digeridoo Linden posts are in orange.
Lindens have their own colour, yes, but can you see in what thread they posted at a glance? no. I am talking about markers in the title, or around the title, like orange bands, or a star, or whatever Linden fancies, to mark thread which have got a Linden reply. hope that clarified what i meant.
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Strife Onizuka
Moonchild
Join date: 3 Mar 2004
Posts: 5,887
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07-29-2006 15:10
We have always been at the cross roads; just now we are considering a different path; which ever path we choose, we will always be at a cross roads. There are some really good ideas sprinkled though out this thread. We have to remain objective and keep our eyes on the goal; we cannot get bogged down in disputes. This thread has to be sucessful. From: someone I think a lot of improvements would be covered simply by adding accountability to the resmods, a complete rewrite of the moderating system so that when warnings are issued you actually do hear what you are accused of This is more of a social issue not a mechanical issue. Better descriptions are a good thing. At the ResMod side of the issue we can improve (the flip side is, nobody likes to be singled out in public). From: someone and most importantly, for the appeals process to work so that when there are problems, those of us innocently affected can get bad decisions overturned. Sounds like a good idea but could you provide more details? remember it needs to scale. From: Chance Under each user's name, show the percentage of active users (say, within the past 30 days) who have that user muted. If a certain user is muted by a high enough percentage of active forum users (I don't know, maybe 30%), then make all of that user's posts hidden behind a one-line drop-down box that also displays their mute percentage. They are not completely censored, their names are displayed that they have something to say (without subject heading), but new users can easily skip reading what the user base has collectively decided is trolling. Its an interesting Idea, though I fear most people just won't care enough to mute residents. See my next responce for my thoughs on this suggestion. From: Coco First, get rid of the rule that says if you get a suspension or ban from the forums, you get a suspension or ban from the game itself. This might not have the desired affect or maybe it would. This would likely result in more people being banned from the forums for repeat offenses in the long term. This effect would probably be good for the community. In the spirt of Coco's & Chance's posts; how about this: An intermediate disiplinary faze where the user isn't able to start threads and can only comment on threads; thier posts automaticly become half-hidden as Chance suggests. I like the idea of hiding offending posts behind a roll bar. If the rollbar had a few icons that could be clicked for why a post was moderated (Like the no-build, no-script, no-fly icons); it would make things alot easier. These icons would also be visible even if the post hadn't been rolled; as a way to indicate that the post had been reviewed. This sort of thing would lend itself to dispell (the myth of) favoritism (would also help keep track of abuses at a forum level "this person has 200 abusive posts (15%)"  . From: someone What if we each listed our top ten concerns numbered, limiting each one to a single sentence.
Then list our top ten suggestions to those same concerns. Once again numbered and limited to a single sentence.
This way it would represent a standard format of data presentation. It is something that could be more easily digested by the LL management.
I suggests two or three sentances per topic; one sentance is tough to explain everything. From: someone I am talking about markers in the title, or around the title, like orange bands, or a star, or whatever Linden fancies, to mark thread which have got a Linden reply. Not a bad idea. From: someone Is it the time of year or something? Its summer, schools are out. From: someone If a customer routinely came in to your place of business and delivered screeds about your incompetance and ignorance, would you be inclined to treat their concerns with respect, or even to listen? Chances are you'd be more inclined to introduce their posterior to your footwear. From: someone Chip I agree with you that we really do not need to resort to name calling. And that to do so actually robs us of credibility in these forums. From: someone Does anyone feel that some people don't actually have anything to say about the Second Life virtual environment simulation system, but instead just get off on posting descriptions of imagery about facsists and jackboots and stuff like that?
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Truth is a river that is always splitting up into arms that reunite. Islanded between the arms, the inhabitants argue for a lifetime as to which is the main river. - Cyril Connolly
Without the political will to find common ground, the continual friction of tactic and counter tactic, only creates suspicion and hatred and vengeance, and perpetuates the cycle of violence. - James Nachtwey
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