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Openspace Announcement Discussion with Jack Linden

Misfit March
Registered User
Join date: 17 Jan 2007
Posts: 22
10-30-2008 05:01
Look i read most of the Posts And i will be giving my OS back with reluctance as it wasnt attatched to any other sim it was like an island I kept Scripts to a minamal use and all the prims i used was within 1500prims most of the other prims i used were sculptys for making gardens wanted a beautiful landscape..
Ok I maybe classed as an offender But Lets address this shall we cos i see a witch hunt going on Lindens class as some who have missused OS and they are at fault for this Fiasco.
Well Lets be fair Lindens If you Did not make the Usage when these OS were put on the Market In Bold letters then the Sim Owners Or LAND Owners would not of seen $$ signs as is I dont think you made that Clear Enough You Should Of said you have 3750 Prims the Sim is for Pleasure Only IE Water Or Low Prim Tree's like a park to make your initail Sims Beautiful..
Im Sorry but Some (NOT ALL) Land Owners out there who got there hands on this Was selling them on to people like ME telling ME I can Use it For whatever Purpose I see Fit Wether Residential or Commercial We who were Blinded By a new product Were Mislead into believing the opposite of what you are now trying to Enforce..

If you want to crack down on the Missuses I feel You as the owner Of this World Should By Rights Share Some of this Blame As You Did Not from the Start Make its Initail Usage Known to all who invested..I feel the Warning into The Prim Count Stays within the OS sim itself was there BUT I like so many was Duped / Robbed Of REAL MONEY I paid 120,000L$ Plus 80,000L$ For my OS i named it i ordered it Via another I used A USA accountant to do this in my name as being a European I would Incur TAX so the set up was i paid him he paid you and i avoided Taxation (do u blame me? for trying to keep expences in SL to a minamal) Subsequently he sold all his lands to a consortium and even thou i owned my OS i found out later I infacto Didnt so i was ripped of by a guy i classed as my SL Brother I trusted Implicably(never again) But I see Blame being aimed at everyone a Witch Hunt..

The True Villians In This Is the MisDirection the MisInformation that was handed out at the very start...Now We Seem to be shouting the odd blaming greed and each other But in Truth We DO NOT OWN SECOND LIFE >>WE ARE MEER GUESTS WE INVEST REAL MONEY WE CREATE A WORLD OF WONDERS WE WHO CREATE BUILD ARTISTS we are just that Guests Nothing more and what is going to be done will be done and no protests no Shouting no threats going to stop this...Cos Lindens know in there minds they messed Up a simple transisition they paying the price and now they goto re-evaluate and sort this mess out no matter what it costs in population or hurt..

Well i say This Lindens Be Honorable in Business own Up and stop the Witch hunt You made a Mistake And Greedy Landowners took advantage and now the price has to be paid no matter what...
Sonja Felisimo
Registered User
Join date: 6 Nov 2007
Posts: 45
10-30-2008 05:04
From: Master Quatro
I'll give the following example to show Linden Lab's and Jack's disingenuous excuses for the tier increases.

Recently the biggest land baron in SL (I managed her continent for 2 years) instructed and paid Lindens to convert 100 full prim sims to 400 open space sims. Jack's group followed those instructions and charged for the conversion a flat rate of several thousand dollars. This individual was the pioneer of SL private island sales and rentals. She started the whole concept of land resale at a time when private land could only be deeded to groups and was not recognized as deeded to any individual.

Jack knew very well that the business of this land baron is resale and renting of land in SL for residences and businesses. Did he or anyone at Linden lab question the wisdom of converting another 400 OS sims? The heavy use was already evident from all the past direct purchases of OS sims by this individual. It was condoned and in fact tacitly encouraged.

Now Jack comes and tells us that it was all wrong. Yet he pocketed the fees that this individual paid for the conversions. This amounts to tacit approval of the use of the OS sims for their normal and usual operation as residences and businesses. Jack and Linden Lab could have warned about the potential use of these sims to the biggest land client LL has. Yet he proceeded to allow the transaction to go forward. Since all 600 sims owned by this estate owner are grandfathered at the $195 / month tier fees, the fees for OS now jump from $50/month to $125/month. That is not a 67% increase but a 150% increase. How can Jack Linden or any Linden justify this behavior. They plead ignorance yet they were fully aware of what all these sims were going to be used for. This land baron has been in this business longer then anyone in SL, at least 4 years.

Real companies need to have a sense of stability, predictability, planning when dealing with Linden lab. None of these have been evident in the estate/land area of SL. This continuing mismanagement of land area, values and fees does not attract businesses that LL wants to have here. The negative publicity generated by this type of announcement and any legal process that comes out of this will drive businesses away from this platform

I really don't care how high LL wants to raise prices or sell sims. That's all secondary to me. I do question their honesty, integrity as a company and as individuals, lack of clear and candid communication with its biggest group of revenue producers and really the lack of any business plan or strategic intent. If these exist then I would question weather anyone is following them.

Unfortunately I feel that there is no way for this situation to be resolved amicably, given the typical arrogance and monopolistic behavior we have witnessed so often and the strong emotional revolt this has caused. There is a culture of "buyer beware" at linden lab. There is an arrogance that customers don't matter because for now it's the only game in town. It won't always be the only game in town. The false loyalty you witness today will play itself out as soon as Google, Sony, Microsoft and others roll out their version of virtual worlds. How many of us do you think will still be here ?

Now for the constructive part:

1. Communicate with your clients honestly, candidly and long before you publish these absurd edicts. If these discussions had taken place in a more professional setting with clear communication between LL and its customers, none of this negative publicity would have transpired. We, your customers are out of the loop. We are not consulted nor given adequate warning of upcoming major deliberations and decisions.

2. Three years ago the L$ currency was out of control, swinging almost as wildly as the stock market today. LL appointed a program manager and with a little time and an excellent process the L$ stabilized and has fluctuates at 264 +/- 1 L$ for at least 2 years. This is the type of stability we need for land values, usage and fees. Please appoint that same person to develop a process of land stabilization so that we the "investors" in SL virtual land can plan our investments and designs with some assurance that they will have an ROI and not wake up one day and see new restrictions and 67% and 150% fee increases. The present system gives us assurance for about 24 hours .. we need a year with quarterly updates (as has already been suggested).

3. You must re-establish trust. This is the most critical element of being in business. Right now I don't trust you. I don't think I'm alone by reading these postings. Work with us, show us that we are your customers. Don't patronize us. Don't short-change us. Don't lie to us. You have no real competition right now. That trust needs to be there when Google announces their new virtual economic platform based on ads and not on land fees.

I've done a little venting because I'm passionate about trust and integrity in an organization. The tier fees for open sims have never been the issue for me. I took the risk and if I get burned I can stand it. Life goes on. I'll now keep an open mind and see how you react to these postings by your customers and what actions you take to remedy the loss of trust in your organization.

I do hope Mark Kingdon is also tuned in to this because much of this lies at his doorstep and only he can set the tone of strong leadership and sense of ethics for the rest of the organization. The culture at LL needs to change.


ROFLMAO......................Asche Chung has got stung tooo :)

I am pissed at LL over their business ethics ............but amid the tears.........this is one thing that made me smile and laugh :) ......proves the point though how LL thinks of its customers...........becuase if they shaft their a big fish (probably the biggest) they will shaft anyone ;)

The core to your post though Master is well thought out an said :) Ty for that
Yichard Muni
Elf
Join date: 21 Feb 2007
Posts: 51
reflect actual use? do several gradated categories
10-30-2008 05:07
It is noc corredt to base your price policy on a "real use" which is in fact an abuse, regarding the intended purpose of openspaces.

If you want to reflect this "actual use", instead of enforcing the limitations of openspace (regarding their intended use) so please do CATEGORIES. That is:

-keep the today price for opensims which COMPLY TO THE LIMITATIONS
-introduce a THIRD CATEGORY for those who want an heavier use for their sims, with intermediate prices and limitations.
-enforce the limitations on open spaces.

So this will be FAIR in front of those who purchased open spaces and respected the rules, they will not say that Linden labs conned them.

Please remember that people go into SL because they find interesting things in. Open spaces and cheap access to lands are conditions for maintaining the interest of going into SL. Banning casonos or paedophiliacs were good moves, as this improved the repute of SL and brought in more business than lost. But if you ban creators (by charging them too much) we shall lose and you shall lose too.


In the lands where I live, open spaces are an integrated part of our experience. They offer sailable oceans or wild spaces for games, exploration, wandering. They are used according to the rules, and we use full sims when we need more activity or prims

(I cannot look at all the posts of this huge thread. If somebody replies to this post, please drop a IM on me in world)
Killashandra Falta
Registered User
Join date: 8 Apr 2007
Posts: 13
10-30-2008 05:10
I read the blog entry, but not ALL of the PAGES of this thread.

I wanted to state something here:

From: Jack Linden
"...Thirdly, I wanted to clarify one issue. As mentioned in the post, Openspaces were intended for space, empty areas of ocean or forest. Take a look at the Knowledgebase article description here. By that criteria, the large majority of Openspaces have more going on than was the original intent. We are not suggesting this is a bad thing, and of course we’re delighted that people have found them to be so useful. And we’re not saying that everyone is abusing resources. We are saying that the use has changed, and continues to do so as people find more creative ways to use them. So the revised pricing is about recognising that change of use and the additional costs and value associated with it..."
From: http://blog.secondlife.com/2008/10/29/update-regarding-the-openspaces-announcement/#more-2742

Let me get this straight...

You want US, your CUSTOMERS to buy "Open Space Sims" so we can plant gardens, or embellish oceans? But not to BUY "Open Space Sims" at a reduced price and GREATLY reduced prim allotment, but to not use them for OUR purposes?

Are you obscenely stupid?

Its YOUR world. YOUR servers. You want grass, trees, oceans, plants etc, YOU DO IT.

The rest of us come in to play, socialize, and create products to sell to others.
Yichard Muni
Elf
Join date: 21 Feb 2007
Posts: 51
cross-sim lag can be avoided
10-30-2008 05:13
one of the issue which plagued legitimate open spaces users was open space sims suddenly becoming very laggy, or impossible to enter, because somewhere else on the grid somebody is doing a nightclub or other abusive use of his open space.

There is however a very simple solution to this:

-re-enable the capacity to buy all together the four open spaces which run on hte same simulator. I don't understand why this was suppressed, it should be said, it was a very useful feature, worth the 30 seconds work of assigning the same server to one purchase.

(I cannot look at all the posts of this huge thread. If somebody replies to this post, please drop a IM on me in world)
Haravikk Mistral
Registered User
Join date: 8 Oct 2005
Posts: 2,482
10-30-2008 05:28
The issue of open-sim abuse is a technical one, it is NOT a burden that should be placed onto the shoulders of LL's customers!

If LL can't figure out a way to limit an open-space sim to 25% of the processor speed, and a fair chunk of other resources, then they should never have offered them in the first place. Web-hosting companies have had technology that can do this for DECADES, it's not the most difficult problem in the universe. If people are using more than their fair share of resources, then LIMIT THEM. Make sure every OS sim gets its guaranteed 25% when it needs it, and users can decide for themselves if doing too much in THEIR open-space sim is worth it or not.
We've had things called virtual machines for bloody years now that do this FOR YOU.

LL needs to stop being so cavalier about randomly changing prices for customers, without ANY warning. We are your customers, if you can't treat us with respect and recognise when the fault is YOURS then you do not deserve our money, and will not receive it.

I would like to buy an open-space sim in future, as it's a nice logical step before getting a full-blown (EXPENSIVE!) sim. I would go into such a thing knowing full-well that the open-space sim doesn't offer the full resources of a sim, and I would go in knowing that laggy scripts will crush performance, and big events will be horrible, I would go in knowing these things and decide for myself if its worth it. I don't need LL deciding that because they can't find a way to managing their resources that I'm somehow abusing their system.
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Lord Sullivan
DTC at all times :)
Join date: 15 Dec 2005
Posts: 2,870
10-30-2008 05:34
From: Boaz Sands
Well I will be giving up my open sim and if they increase the full sim prices I will give that up too......Lets get a show of hands now on this blog with who will be dumping their OSS and how many.


Heres a good thread that asks this question:

/354/86/289847/1.html
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Van Valeeva
Registered User
Join date: 30 Oct 2008
Posts: 1
Corporate Tyranny
10-30-2008 05:44
It's not about your desire to give SL green space.
It's about money.

"Void Sims" have a prim allotment concurrent with planned server space.

Raise the price...fine.
That is your right.

But DO NOT presume to tell us HOW to use the sims we BOUGHT and PAYED FOR.
In good faith.

Understanding the limits.

This is merely an effort to get people to upgrade.

If we were not expected to LIVE in the sims...WHY would we buy them?

Maybe "Governor Linden" can afford to have a mansion by the sea he doesn't use...but other players can't.
Astarte Artaud
Registered User
Join date: 10 Feb 2007
Posts: 116
10-30-2008 05:52
It is amusing to note in this forum, that there appears to be two distinct groups who are complaining

1) Those that are using these OSs as originally intended, for a personal living space or purely as a scenic area to compliment their full sim. These people I do feel sorry for and some way of process limiting should be made available for their use to continue, without a massive price jump.

2) Those that are currently abusing the system by subdividing these OSs to rent out to several "home owners" or using them as business ventures. Just check back through these posts and see how many times it says, "my business venture is doing nicely", 1 even says traffic of 800-1000 a day. Is this light use? These people I have no sympathy for and are getting what they deserve, as they are laughing at LL and all genuine users as they deposit their money in the bank.

In all worlds, there are those that will always take things to the extreme. SL is no different. They are the ones that have caused LL to have to re-evaluate their OS offering because of the loads being created on the network, (not just the 16 OSs sharing the same server, but also the grid as a whole with the increased demands on the asset servers and other central services).

Grandfathering is not going to cure the current problem. Those already overusing their OS will still continue to do so, and currently LL do not have systems in place to be able to manage this overusage, as you have all benefitted from the same server code running both full and OS sims. Limits can be overridden by estate owners currently so is out of LL control. This does not mean that the best avenue is probably for LL to initiate these control methods, in some way or other.

Whilst the sims were only available in 4 packs, this was not a significant problem, as they were generally seif-limited, by the estate owner. But as soon as it was opened up to single purchase, and at the same time positionable anywhere, the self limiting possibilities ended.
Upward Flow
Registered User
Join date: 10 Nov 2007
Posts: 7
Questions, comments, suggestions
10-30-2008 05:53
There are so many members involved in this decision, and many ideas have been brought forth, and while some of them may not be currently technically feasible, I believe LL has a responsibility to it's members to listen and work with us to achieve something that is both good for us and good for the company.

Regardless of the current usage of the OS regions, or what some articles on the KB may say about their usage, there are quite a few Estate owners that were told by representatives of LL that building and establishing residences on OS sims was 'acceptable usage' - regardless of whether or not these representatives of LL were telling us these things in violation of their own policy, the fact that they were representing LL, and were contacted via official channels makes LL responsible for the information they were giving out, and as such people who based their decisions on this information should not be penalized.

There is also a matter of a problem with the viewer and estate tools which can be misleading to Estate owners/managers when it comes to diagnosing performance issues within their own regions. An Estate owner has two major viewer tools to help diagnose performance - the Statistics bar, and the Debug tools in the Region/Estate toolset. Unfortnately, there are glaring discrepancies between these tools which make it quite difficult to reconcile. As an example, I was on a sim this morning, and looking at the Statistics bar, the sim showed a total frame time of 2.4ms with a script time of .9ms, however upon going to the debug to get top scripts it showed me the top 140 scripts taking 3.8ms (I refreshed the results several times) In addition, there is little in the KB to actually address steps to take to help reduce server demand (or moreso a concise easy to read and understand article)

In terms of server usage, no matter how you cut it, this is going to be hard to nail down. As a little test, I took an empty OS region, put 6 avs on it with heavy scripted attachments and saw 8ms frame times - heck, as others have pointed out in this thread, even one scripted boat in an empty ocean sim can eat up a lot of ms. So penalizing an OS owner who may have a house and trees on their OS, yet is running minimal scripts, and has little traffic over an OS owner who has nothing on their sim yet has a fair amount of traffic etc is not neccessarily fair in terms of server load/usage.

I see two seperate issues here though - one is how one OS sim using a lot of resources can negatively impact the other 3 that are running on that core. In that case the fix should be fairly easy - only allow the old 4 OS regions at a time to be bought/ordered, and have them all assigned to the same server core - that way it becomes the Estate owners responsibility - if they lag one of their sims, they suffer the effects on the other 3, not someone else. If this is not currently technically feasible, than LL should work on making it so. The other issue is the demand upon the grid itself, and while it is possible that LL underestimated the popularity and usage of the OS regions, and the increased demand that they have placed upon the grid itself, there are certainly many other things that should be addressed first to reduce grid load before penalizing paying members, ie:you can't tell me that the untold thousands of non-paying alt accounts that are being used as camping bots don't place a large load upon the grid, this should certainly be addressed BEFORE jacking up prices for already paying members! Then there is the matter of mainland abuse; there are certainly no shortage of small parcels on the mainland that fill a sim, using all of its resources, and also placing demands on the neighboring sims (due to child avs having to download assets from those neighboring sims). In fact I have been on many mainland sims with no avs other than myself present which were running above 22.5ms times. There is no doubt quite a few things that can be done to help reduce overall grid demands without penalizing those who already pay quite a bit in SL - all of these options should be explored first!

As it is clear that much of the current situation was a direct result of mistakes made on the part of LL (increasing the prim count, reducing the cost, promoting, removing the attachment requirements, and misinformation given out to estate owners by LL representatives), I believe that it is LL's responsibility to its members to work together in making this right - although it may not be as financially beneficial to LL in the short term, in terms of customer satisfaction, goodwill, and maintaining the community (which after all is in truth the bread and butter for LL), it is the RIGHT thing to do.

1) Grandfather all existing OS regions - face it, this is the RIGHT thing to do
2) Implement a maximum av per OS region requirement (although this will not negate problems entirely, it should help somewhat)
3) Consider the grouping of four OS's to a core so that estate managers will be more responsible for their own regions - if this is not currently technically feasible, then develop an action plan to make it feasible in the near future
4) Actively work to address some of the other major causes of grid performance BEFORE penalizing paying members with increased fees.
5) Stop current sales of OS regions until a decision is made on future requirements and pricing structure
6) Provide clear and understandable KB articles on how to responsibly manage OS regions and performance, with guidelines for what is and what is not accepable.
7) Work WITH Estate owners to provide help and resources. While concierge staff may not be able to handle all of the needs, there is certainly no shortage of residents who volunteer their time to help, and these resources have always been used in other areas of SL, so why not implement a program that provides resident helpers to Estate Owners/Managers to help educate them and help with things like performance issues etc.

And lastly, while I certainly do not expect an answer to all the questions and comments posted here in the forum, there is a definite need for at least a bit more timely response and communication from LL - even if it is just to say "hey, we are listening" and perhaps tell us what LL thinks we are trying to tell them.

If you look through this thread, there are an incredible number of well written and thought out posts, many from longtime SL members, as well as newer members who obviously share a passion for Second Life. It is quite obvious to me (and should be to LL) that a lot of people have taken time out of their lives to comment on this, and wouldn't be doing so if they didn't feel strongly about this issue, and at the same time have a great love for their Second Lives. So please LL, PLEASE listen and realize that you need to revise this policy announcement and make things RIGHT!!
Lord Sullivan
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Join date: 15 Dec 2005
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Update in Blog
10-30-2008 05:57
http://blog.secondlife.com/2008/10/29/update-regarding-the-openspaces-announcement/

QFT

From: someone
Following our previous post on changes to the Openspace products we have had a great deal of feedback from the community, particularly in the forum thread but also via email and IMs. I would like to offer up some feedback of our own.

The first thing I would like to do, is to thank everyone for taking time to give feedback. We’ve read it all, including the forum posts, and almost all of you have made your points constructively and clearly. We are blessed with highly passionate and intelligent residents and that makes for good dialogue, which we really appreciate.

Secondly, let me be clear when I say that we are listening to what you are saying to us on this issue. If you’re wondering whether to post that forum entry, please do. They all get read, even if we’re not able to reply to them all.

Thirdly, I wanted to clarify one issue. As mentioned in the post, Openspaces were intended for space, empty areas of ocean or forest. Take a look at the Knowledgebase article description here. By that criteria, the large majority of Openspaces have more going on than was the original intent. We are not suggesting this is a bad thing, and of course we’re delighted that people have found them to be so useful. And we’re not saying that everyone is abusing resources. We are saying that the use has changed, and continues to do so as people find more creative ways to use them. So the revised pricing is about recognising that change of use and the additional costs and value associated with it.

Over the next few days we will be continuing to review the feedback and keep the dialogue flowing with as many of you as we can. If you have something to say, the forum is the best place to say it. It is clear that some Openspaces are being used as they were intended originally, so we recognise that there are different levels of usage that we need to account for.

We will blog again soon, once we have had time to review. Be assured that we are aware of the strong feelings you have about this decision. In the meantime, please keep the conversation flowing, constructive and on topic. More from us soon.



Although comments are Off for this post initially, they will be opened tomorrow when I’ll be around to read/respond to them.
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Rya Nitely
Registered User
Join date: 9 Nov 2007
Posts: 4
'We are not suggesting this is a bad thing' ???
10-30-2008 05:57
From: Jack Linden

"...Openspaces were intended for space, empty areas of ocean or forest........Openspaces have more going on than was the original intent. We are not suggesting this is a bad thing, and of course we’re delighted......."


'We are not suggesting this is a bad thing' ??? For LL it's a very good thing.....more money! Of course they are 'delighted'

People bought Open Space Sims because they were affordable. If they were never meant for residential purposes and only to be used 'for space, empty areas of ocean or forest..' then get the estate owners to evict the occupants (giving a couple of months notice) and go back to the original plan. DON'T grab more money from us. MOST of us cannot afford it.

'We are not suggesting this is a bad thing'??? It is a very bad thing.
Christi Maeterlinck
Registered User
Join date: 25 Jan 2006
Posts: 126
Latest price increase: the small user's case
10-30-2008 05:58
Jack

The latest blog states that 'It is clear that some Openspaces are being used as they were intended originally, so we recognise that there are different levels of usage that we need to account for.'

Some of your other points are aimed at Land Barons: people who seek to make or supplement an RL living though SL. I'm the sort of person who has a DIFFERENT level of usage: the small resident of SL who is not a Land Baron and who pays net INTO SL over and above the tier. There are thousands of us and THAT is why there is such a high degree of protest and threatened level of defection this time round..

I pay US$195 + 17.5% VAT (European sales tax) = US$230 for Faerun, my main island; and will now have to pay US$125 + sales tax = US$147 for my opensim island Gramarye. So, together, the monthly tier on both islands will move from US$318 to US$377.

I make a living by short-term renting (not leasing, or copy-selling) houses and market stalls on the main island which is a simulation of a rural mediaeval community. Revenue has averaged US$185 per month over the last 12 months. US$185/US$230 = 80% was comfortable, leaving me to find 20% of US$230 = US$46 a month for the main island from my own RL sources. I am on SL to create and run a historical simulation that offers other people enjoyment, NOT to try and make an RL living from it as the Land Barons do.

Taking on the openspace island made that last figure US$46 + US$88 = US$136... an RL input by me that was JUST tolerable. With Linden's proposed increase that will become US$46 + US$147 = US$193 a month; £155 monthly, or £39 a week. Impossible.

Am I 'misusing' the opensim? Judge for yourself.

Main island: 20 dwellings, 30 market stalls + a few other items, 11773 prims, 3227 or 21% remaining (of which 2250 are committed as currently unused prim allowances to tenants).

Opensim: 3 dwellings, one sky-island art museum, 2172 prims, 1578 or 42% remaining.

The Opensim is set up largely as a desolate open heathland used for RP combats and Quests, there are never more than 6 people on it even during a Quest.

To my mind, that is EXACTLY the light use envisaged in Linden's original offer, and I invite you to, in your own words, 'recognise that there are different levels of usage that we need to account for.'

Christi Maeterlinck
Korgi Lerwick
Registered User
Join date: 28 Feb 2007
Posts: 9
There can be a better Second Life!
10-30-2008 06:04
I would encourage people to look at the contribution made by Naiman Broome at /354/c3/290064/1.html. Some sensible comments and some great ideas there!

I think it's becoming clear that a more sophisticated set of products is needed to allow residents to 'drop in' at a level that suits their needs more closely. Also that pricing should take into account a broader set of features eg land area, number of prims, type of use, level of script use, number of visitors. I would suggest at least 4 main levels all of which would be full sim size:

* a full sim as we currently know it: 7500 - 15000 prims and no restrictions on type of use, script usage or numbers of visitors

* a medium-use sim where commerce/clubs etc can be located: 2500-7500 prims and no restrictions on type of use or script usage. The number of visitors could be limited

* a medium-use sim for those who wish to develop 'personal paradises' which can still be rich in content: 2500 - 5000 prims and some restrictions on script usage and visitor numbers

* a light use sim pretty much along the lines of the Linden's original view of openspace regions - up to 2500 prims with a limit on script usage and visitor numbers

I think it would be a good idea to have BANDINGS of prim allocation ( rather than the fixed levels which currently apply) so that residents could buy the number of prims they need or can afford.

I hope a better Second World arises out of this whole issue. It would be good to think that in future the Lindens will listen more and take more account of the views of residents. We need each other, but in a partnership where we respect each other's views, needs and rights. I have no objection to the Lindens making a profit but we need to be able to trust their business practices and integrity so that we can form our own plans more securely.
Loniki Loudon
Homes By Loniki
Join date: 5 Dec 2005
Posts: 176
10-30-2008 06:07
I think the fair thing to do at this point is to allow owners of multiple OS sims the free option of converting four back into a regular sim so they can avoid having to pay a $200 a month "extra fee" for the same resources.

See this is the part of the equation that just doesn't jive. You are not increasing resources, you are just increasing the fee. There are people out there that split sims to four OS sims without any word of you jacking up the fees for that same resource by $200 a month.

While I can see you charging more up front for setting up these sims but the monthly fee being higher for the same resources is fuzzy math...
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Astarte Artaud
Registered User
Join date: 10 Feb 2007
Posts: 116
10-30-2008 06:11
From: Loniki Loudon
I think the fair thing to do at this point is to allow owners of multiple OS sims the free option of converting four back into a regular sim so they can avoid having to pay a $200 a month "extra fee" for the same resources.

See this is the part of the equation that just doesn't jive. You are not increasing resources, you are just increasing the fee. There are people out there that split sims to four OS sims without any word of you jacking up the fees for that same resource by $200 a month.

While I can see you charging more up front for setting up these sims but the monthly fee being higher for the same resources is fuzzy math...


Yes makes sense if they are creating the equivalent load as 1 full sim. but they are not, they are producing more load to the infrastructure of SL.
Wensleydale Dinkin
Registered User
Join date: 14 Apr 2006
Posts: 6
10-30-2008 06:18
All I know is that I deeded my open space to the group I'm part of, currently have absolutely nothing in my 1/3 of the sim, and that I simply cannot afford to continue paying and paying and paying when I'm getting very little of use from Linden Labs. (Even the newest viewer isn't working correctly on my system, and I don't have a low-end computer.) I am probably going to have to drop off SL entirely if there isn't some change in attitude and what we're being expected to pay (both current costs and future).

LL, figure out a way to enforce the open space policy. Don't punish those of us who haven't been abusing the policy.
Haru Llewellyn
Registered User
Join date: 10 Oct 2008
Posts: 1
10-30-2008 06:21
this is really incredible.
LL thinks only to make money without consider they customers.

for first, they have put for sale those nice openspace, increased prims, they gave us the illusion that finally they understood what people was looking for, a private little sim with reasonable cost for do what we wish. well this is what most of people have think about it.
and i think LL knew it that would happened.
was not the LL idea? is LL problem. at least before to put something for sale, needs to think and test and be sure of everything works.


then, what happens. people bought a lot of those openspace, offcourse, was too good to be true, people was tired to live in small laggy ugly plots in mainland, we already live in ugly world in rl at least here we wish something better.

now LL are lamenting about troubles that already esist, lag? we always had it. what would do a serious company? surely to increase better the service for theyr customers, cause we all are customers. LL and SL is not virtual. is a REAL company when we pay real money for the service.

so, if LL wanna increase the price at least they MUST have to offer in exchange better service.

i've read comments from lindens and i found it only blablabla but nothing really useful for the customers.

LL wants more money? then LL should think a better solution, if now openspace are 4 OS x 1 server (or what is it) and this so far doesn't work well, then put 3 OS x 1 S and give plus little more prims to compensate the new price.

or keep current openspaces for who really using this like " the original LL idea" and offer another solution for who needs more.

give us a choice, listen what customers needs.

not everyone can afford those new prices. a serious company would not do what LL is thinking to do now. is unfair and customers will leave the ship.

i've been thinking for the landlords too, LL is putting'em in a very hard way. cause people now is in panic and are selling back/abandon openspaces.
surely after the boom of openspace who own normal sim had a big trouble, but is not they fault.
is LL fault that they're not good to give us a good service.

sorry for my bad english.
blacksilkstockings Clip
Registered User
Join date: 11 Feb 2008
Posts: 7
Leaving Secondlife
10-30-2008 06:23
I for one will be leaving secondlife I will not be held by gun point asked to pay prices that are outragous. I have an openspaces sim and pay 30000k already for the meger 3750 prim i have there. They say people are abusing the system which i found hard to believe they would have never allowed title passing on openspaces if they didn't know they would be used for just this purpose. How can we possibly be taxing the system if we are a lotted a certain number of prim to use. Main land for a quarter section which gives you the same number of prim is 75.00 per month why would they raise the pricing on these and not mainland? This is just a grab for money and it will bite them in the end. People are already migrating to openlife because the pricing isn't outragous. It may be immature but at least you can enjoy what you have instead of fretting over how the Lindens will be trying to stick it to you every chance they get. The prim doesn't increase when they move you to a "class five" server, but the set up fees and the monthly teir jump drastically. We'll see how many ppl are opting to keep their properties after this announcement. I know i won't be staying. There were 800 migrations to openlife in one day the new sl will be there at a fair price and identical ways to build, script and create everything your heart desires.
Loniki Loudon
Homes By Loniki
Join date: 5 Dec 2005
Posts: 176
10-30-2008 06:31
From: Korgi Lerwick
I would encourage people to look at the contribution made by Naiman Broome at /354/c3/290064/1.html. Some sensible comments and some great ideas there!

I think it's becoming clear that a more sophisticated set of products is needed to allow residents to 'drop in' at a level that suits their needs more closely. Also that pricing should take into account a broader set of features eg land area, number of prims, type of use, level of script use, number of visitors. I would suggest at least 4 main levels all of which would be full sim size:

* a full sim as we currently know it: 7500 - 15000 prims and no restrictions on type of use, script usage or numbers of visitors

* a medium-use sim where commerce/clubs etc can be located: 2500-7500 prims and no restrictions on type of use or script usage. The number of visitors could be limited

* a medium-use sim for those who wish to develop 'personal paradises' which can still be rich in content: 2500 - 5000 prims and some restrictions on script usage and visitor numbers

* a light use sim pretty much along the lines of the Linden's original view of openspace regions - up to 2500 prims with a limit on script usage and visitor numbers

I think it would be a good idea to have BANDINGS of prim allocation ( rather than the fixed levels which currently apply) so that residents could buy the number of prims they need or can afford.

I hope a better Second World arises out of this whole issue. It would be good to think that in future the Lindens will listen more and take more account of the views of residents. We need each other, but in a partnership where we respect each other's views, needs and rights. I have no objection to the Lindens making a profit but we need to be able to trust their business practices and integrity so that we can form our own plans more securely.


While this is a lovely idea and looks great on paper, I think it would be a nightmare on LL's part of constantly scaling usage on individual processors. The problems that would be encountered are the exact same ones that lead up to the problem today with the current OS sim mess.

The program that runs the sim has to have its own limitations independant of the limitations the processor can spit out. In the case of OS sims, the program has to throttle to 1/4 the processor resources and not just prims. It has to throttle 1/4 the avatars it can load and 1/4 the scriptload. The scriptload is the real nightmare as individual avatars can carry their own scriptloads that aren't reported to any of the estate tools.

It is starting to appear to me that this current increase is not to address technical issues but the added CSR load in dealing with abusers and conflict resolution.
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Charity Goldfarb
Registered User
Join date: 13 May 2008
Posts: 1
Hypocritical Linden - Jack
10-30-2008 06:32
Please...... will you look at what you have written Jack Linden... you state that the open space were intended for light use and that due to them being used in other ways you are to restructure the pricing to suit,,, I was at an open space sim owned by Gov. Linden yesterday and it was a space station! Very heavily scripted high prim space station... all of this on an open space sim!

I paste to you here your own entry:
"Openspaces were intended for space, empty areas of ocean or forest. Take a look at the Knowledgebase article description here. By that criteria, the large majority of Openspaces have more going on than was the original intent. We are not suggesting this is a bad thing, and of course we’re delighted that people have found them to be so useful. And we’re not saying that everyone is abusing resources. We are saying that the use has changed, and continues to do so as people find more creative ways to use them. So the revised pricing is about recognising that change of use and the additional costs and value associated with it."

This in itself contradicts what is happening in SL.. we have screenshots and in world pictures of this linden owned open space sim and think this is totally unfair. Most of us use the open space as directed for light use with only a few people ever on the land at any one time and with not many scripted items..

Please take a look at what you have done to the people in SL with this announcement of policy changes.. There are so many unhappy, angry, upset and dissapointed "people" in Second Life - Yes I say people as we are all real and see this as more than 'just a game' this really is our second life and hate that it is being turned upside down on us like this.

I ask you to revise what you have done and are to do and find a different approach to this problem. Lead by example would be one suggestion too.

Charity Goldfarb
World Of Oz
Justice Razor
Registered User
Join date: 25 Dec 2007
Posts: 4
This is wrong
10-30-2008 06:33
Raising the prices again might help fix the low population density problems in SL, but changing it for the reasons you have outlined is wrong.

You are punishing us for using the resources that you sold us to their fullest potential. You knew what you were selling us. You knew that we overcome obstacles. We have always been coming up with clever ways around your limitations as programmers and businessmen, but this is the first time I can ever remember that you are actually going to charge us more because we came up with a creative solution to a problem.

How we use our servers is none of your flipping business. We pay you for the land and then we run the land as we see fit. We do the police work, the construction, the administration. All Linden Labs does is sit back and collect our money while we run ourselves ragged keeping up with the sim. Your customer service has never helped me out. Most of the time I don't think my abuse reports go anywhere.

In protest of this I fully intend to try to get my premium account cut back to a free account. If that does not work then I will delete my premium account. You will get no more money from me. I will leach. One account might not hurt that much, but how much will it hurt if everybody starts doing it? If that happens it's not just land owners who won't pay you for land they can no longer afford. Lowly users might pull their resources from you as well in support of the land owners who you bait-and-switched on because you don't like how they use the land that THEY own.
Beowulf Aya
Registered User
Join date: 5 Sep 2007
Posts: 7
10-30-2008 06:35
From: Rya Nitely
'We are not suggesting this is a bad thing' ??? For LL it's a very good thing.....more money! Of course they are 'delighted'

People bought Open Space Sims because they were affordable. If they were never meant for residential purposes and only to be used 'for space, empty areas of ocean or forest..' then get the estate owners to evict the occupants (giving a couple of months notice) and go back to the original plan. DON'T grab more money from us. MOST of us cannot afford it.

'We are not suggesting this is a bad thing'??? It is a very bad thing.


I know I've said this in a previous post lost way down the pile of these posts by now. But this comment begs a response concerning "get the estate owners to evict the occupants...and go back to the original plan."

Here's the thing and I know I am not alone in this. I bought not one, but two sims that were "sold" to me as a "sim" with lower prims of 3750. There was and never has until now been ANY mention of what I can and cannot do on the sims I supposedly "bought". I was never told by the estate owner that I was buying an "open sim" that was only for forest and ocean as had I been told that I would have not put a huge amount of USD [real money not lindens] into these two sims. And to be honest with you, if these sims were only for open land and nothing else..........the ratio of opensims sold would have been FAR less than they are today. I refuse to believe that the majority of residents are ignorant jerks who ignored SL's purpose for these sims. Instead, this is a shared problem left in the laps of residents by SL and the Estate Owners. Unless of course the Estate Owners did not understand SL's purpose for Opensims and honestly thought residents could do as they pleased with them.

I love my estate owner but I cannot help but to feel duped into believing that I was buying a sim to use as I pleased as long as I stayed within the prim limits of the sim. Again, I am certain many many others out there were not told anymore than I was. Now it's my fault and the estate owners should evict me??

If opensims were not intended for use as they are being used, then either the estate owners mislead "us" when they "sold" them, OR our friends at Second Life did not communicate to the estate owners in a clear enough manner "what" these opensims were to be used for.

Now, if clear communication was given and "residents" like me were mislead into thinking this was a sim like any other just with lower prim limits, then the "estate owners" share some blame here, not the residents who have paid out considerable investments in real money and MUCH time and effort to make these places home.

I was never told anything other than it was "mine" and "this" was the prim limit which was lower than a normal sim. Which I was fine with, and work hard to stay under my prim limit.

If this increase does go into effect, there is no question that I cannot swallow a 67% increase to my estate owner for the two sims I supposedly own [but still feel like I am renting].

This is an issue created by SL and the Estate owners, not residents who put blood, money and tears into their "homes" that now are on hold as we wonder what the outcome will be. If residents are misusing the intended purpose of opensims, I would bet there are a lot of residents like me that honestly had no idea.
Ryanna Enfield
Registered User
Join date: 26 Dec 2005
Posts: 225
http://jira.secondlife.com/browse/VWR-8503
10-30-2008 06:39
"dan linden - 29/Oct/08 06:47 PM
First, a "Thank You!" to the users who have helped test these issues over the last few weeks. It's much appreciated.
Here's an update as we continue to investigate this. There's likely 3 or more different bugs here:
1) Textures are discarded from the sim's memory cache too quickly. We have a fix internally that may improve this situation. (This may be the main issue Balpien Hammerer is seeing.)

2) The viewer mis-detects the video card's memory. See the bottom half of attached texture_stalls_2008-10-29.png. That number should not be negative. If you're seeing this issue, please mention your About Second Life info along with what the video card memory was set to (find that in Preferences > Graphics > Check "Custom" > Hardware Options button > Texture Memory), and the actual memory your video card has. (Zak Escher reports that setting the Video card memory to the correct value improved texture loading. Your mileage may vary)

3) Some textures loaded from the viewer cache get stuck in the CRE (create) state. See the top of attached texture_stalls_2008-10-29.png. This one almost seems like an interaction between the 1.21 viewer and a particular router/network connection. If you're seeing this issue, please mention your About Second Life info along with your Router / Modem make and model and your ISP."
-----------------------------------------------------

Wait... This isn't affecting performance or skewing data? I'm curious to see this issue resolved so we can atleast eliminate it as a contributing factor. It seems like this issue appeared around the time that the new pricing for OS was implemented or atleast around the time that LL started collecting their data on performance of OS sims. Would this issue grow worse over time as well?
_____________________
~*Ryanna Enfield*~
Raven Primeau
Expletive Expletive
Join date: 19 Aug 2006
Posts: 26
What About The Tenants/rentors?
10-30-2008 06:43
Okay I see lots of bleating from Sim owners and rightly too. But at this point in time I stand to be screwed by this as a rentor/owner/whatever I am I dont know now.

Persuaded/lured with all good intention from a 1/4 sim mainland to an island paradise I could build the dream home I and my partner wanted at last. the extra cost partially offset by the fact I would save 17.5% VAT this way too, it seemed to good to pass up.

Obviously now it seems it was, never here to make money, only to spend and enjoy all SL could offer the current rent pushes my limit....

I have been given an option to rent 1/4 sim in Winterfell mainland...my build doesnt conform to Winterfell edicts and my rent would hike by 1000 too. Serra cant afford to reimburse my substantial *for me* deposit, she will be as screwed as anyone else by this..
So basically I lose what to me is a small fortune on top of the personal impact this will cause me and my loved ones.

Now, Thanks to this ill thought out, half cocked stupid move by LL I face ruin here and it leaves a very bitter taste in my mouth...My partner is away when she returns it will probably be the last straw with SL...she came close to leaving before. Without her, SL holds little else to keep me here.

Maybe I'm spoiled by my few months living at Ravens Reach in Winterfell but hopping about the grid looking for options made me realise just how crap the mainland is........and some private sims too.

It breaks my heart to part with this little slice of paradise we have here, but 66% increase is unethical, unreasonable and as far as I am concerned extortional behavior from Linden Labs.

Blaming us for their own mis-management of the grid and expecting us to pay, just stinks, stinks, stinks, I really do not know how you Linden labs, and more so you Jack can even think of announcing this, didnt you think of the overall impact it would have, the destroyed dreams, ruined businesses, and lost content, all these wonderful builds, the pleasure, skill and delight opensims brought to your world. Clearly not just $$$$$$$$$$$$$$$$$ float before your eyes

/me wonders what your Xmas bonus will be for shafting your residents....... grits my teeth and glares in helpless rage at Linden Labs.

Anyone want to take apeek at my home its in winterfell top right on the map, look for Ravens Reach.....it wont be there much longer it seems :(