Closed for Maintenance or time for a major protest?

Friday night, hmm would say that's paticullarly problematic, except that we have had nothing but problems for near a month. A year ago, we were alerted to being hacked, but the asset servers that had our financial records were secure though we had to change our passwords. For those who been around awhile, griefers trying to bring down SL were widely known and I have no reason to believe they just quit. So yeah, could be the down-grade oops up-grade, or could we be hacked?

Now the asset servers are on the fritz on a semi-consistent rate. I feel as a community we need to respond to the constant interuptions, a Boston tea party of sorts. We get no refunds, nothing for our troubles but the continued message all clear, fixed, sign the new TOS, and pay your dues or leave.

As a content provider this is a slap in the face. We have much invested in sl and the take it or leave it is not acceptable IMO. I won't pretend to know what the problem is but sure feels like we are lab rats and someone or group wants to see how we re-act.

Maybe if thousands of AR are submitted on the Lindens themselves might be one way to send a message to get their act together (it sure feels like abuse to me). I am sure there are other idea's to send a message either way to acquiesce by doing nothing is weak and guarantee's being treated as such, IMO.

being that no one forces me to play, no one forces me to pay to play, and no one is forcing me to stay, I really do not think I have much to complain about

I choose to pay tier, I choose to come here and create things and try to sell them, and I choose to purchase things made by others, and I am fully aware of the issues at hand, the down times, the all clear and moments later the oops we have another booboo

I am not complaining because I know what I am choosing to do and no one is forcing me to choose to do it (I could just walk away if I so choose) or I can choose to sell my land, drop my tier and just make a sell stuff and not worry about it.

even those who use SL to make a RL income are choosing to do so, in full knowledge of the issues at hand (not like SL can hide that there are issues, we all experience it)


I am not debating... just putting forth my 2cents just as you did (so please do not try to debate me on this or convince me otherwise)

so to answer the topic... closed for maintenance I am not in for a major protest

For the last 4 years I have been right with you in this attitude. But I have to admit the last couple of months have started to wear on my patience. Major protests no. But I do worry about the future of SL the minute a half decent competitor is out there.

To be fair, the Lindens may be just as frustrated as we are.

As much as the phrase "we're sorry for the inconvenience" annoys me, I really doubt front-line Lindens like Teeple feel any better having to post the same thing over and over again day after day.

Techy Lindens on specific teams (Havok4, Windlight, etc) fail to get - much - recognition for their work/accomplishments because other problems overshadow their work which leads to people blaming them for causing problems.

Whichever Lindens are in charge of core services may get told they have to "make do with what you have" rather than have the whole thing reworked to be far more fault tolerant (wild guess really).

My guess is that the fault lies with the "Big Linden" pulling all the strings and making all the decisions. Be it laying down the wrong priorities, or just bad management.

I don't think there is any Big Linden pulling strings, or making decisions. And I don't think there is any management, good or bad. And I think that's the source of most of the problems right there.

coco

yeah I too wonder and worry what will happen if someone comes along that gives them a run for their money (no pun intended)

I had to read your comment a couple times to make sense
for a moment I thought you were upset with me and my attitude LOL
(how easy misunderstandings can happen when one misinterprets the written word)

I'll just say this:

LL thinks of Second Life as the future -- a 3D virtual internet. Well, the internet does not fail... it does not close. It may perform slowly, and it may have it's security issues, but it does not just close its doors and admit failure. Tonight, SL has failed. This is very poor performance on behalf of all Lindens. Anyone with the last name Linden should look at themselves as a failure. After more than 5 years of work, there is nothing to show but a failure of becoming anything more than an online game that occasionally has down time.

This is disappointing for someone who expected more after all these years.

The problem is that LL is obviously not a "well oiled machine." When major problems like the ones we've seen during the last month come up, LL should shift almost all of its coding resources into _immediately_ trying to solve the problem, instead of "let's give it a temporary band-aid fix every day and then we'll get to fixing it when we come to it." You know, scramble mode? Sense of URGENCY?

I've popped into several in-world Linden office hours. It is a joke; a nerd reach-around with talk about opengrid and obscure future features instead of fixing massive problems now.

Not enough "clique" members doing stuff for you to complain about?

No one else find it odd that the login screen says that a) its restricted to employees only, and b) there are 17,889 accounts logged in?

That's normal when things go wrong though: they close the grid for new logins, whoever's already logged in at the time can stick around.

poor bastards.

No, because its more caused but people stuck in world. This is nothing new. Its been dropping it was 20,000 now its 17,000 noting strange. Its offen happens.

They should sticky this.

I don't know .

I was online when the/a asset server died in December '07... a few hours later there were only 700ish logged on still. The Lindens at Ahern had us go on a hunt for survivors and a dozen of us spread out across the grid to round them up (most turned out to be campers/idle though)... it was fun in an entirely different way .

That's a little harsh, DoteDote. Even the most popular games go down for maintenance on a regular basis--every Tuesday for 4-5 hours for the 12 million users of World of Warcraft. SL has always had its problems, but nothing any other online world doesn't have, and even better considering it's a constant stream of code going out to 50-60k computers at a time. The concept of "SL as the 3D web" is in its very very early stages, especially when you consider the world wide web is hosted by millions of servers all across the world while Linden Lab's exists in two co-locations maintained by a pretty small by comparison group of technicians. Sorry you feel disappointed. Come back in 10 years.

Kudos to the Linden grid monkeys who are giving up their Friday nights with their families and friends to come fix the grid.

It's sure annoying but a 'major protest' wouldn't do anything. They know we're annoyed and I don't doubt that they're also annoyed, especially since tonight's problems seem to be located outside their control.

I would definitely like to see a post mortem write-up once things settle down, though. The last couple weeks have not been at all good.

"Statistically, it *is* a much better viewer- several top crashes are squashed, average framerates are as good or better than the previous viewers, and stability as a whole has increased."
--Pastrami Linden

"Statistically" being the key word. LOL.

mmm, there's lots of stuff worse than stuff breaking and people being disadvantaged.

For gods sake, this is a the best online simulation on the planet bar none. Yes it's got faults, yes it has current scaling problems, yes the viewer is currently crashing on me every 30 minutes or so.

But to be fair, the lindens have always been there improving the experience. They'll win on this outage too, and they'll get stuff right again. At the same time they'll deal with all the inworld issues as best they can. I mean our petty little squabbles and childlike activities like crashing sims and slowing regions and spamming etc etc.

They never stop working.

I'm going premium again.

These people are working on a weekend so i can have fun. I like that work ethic, I want to encourage it.

Agreed...........cute way of saying it

Well SL in the main runs well for me these days so no complaints from me, I get hours of pleasure out of SL and costs me little, I guess one could get by at no cost.
What I not like about todays breakdown is the Blog is not giving updates on progress as to when SL might be back.
It is like at a UK airport they fail to keep one informed on when your delayed flight will actually be taking off.
I'm off for a cup of tea, it does help.
Love
June

I'm logged in..but can't do anything but walk and look around. It's like the region I'm in is disconnected from the grid,

Tonights problems were most likely due to Savvis having up to 20% packetloss in their san francisco hub. Savvis is a horrible provider and always has been, AT&T would be a much better bet for something as large as second life.

eep external routing issues means that the lindens are like us at the moment lol, waiting for someone else to fix an issue

The irony!!

ooo tea.

Yeah but the packetloss has been gone for more than an hour. Knowing Savvis one of their ten year old backbone routers probably bit the dust again.