Tier fees increased by tax
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Sling Trebuchet
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09-27-2007 13:30
From: Ciaran Laval Wait a minute, so I'm assuming Americans pay no sales tax at all for tier fees in SL? If there's any tax included in the tier fee already that would mean Europeans were being taxed twice and being taxed on tax. That's a really good point!!! Not that taxing already taxed money is unknown in my neck of the woods.
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Raymond Figtree
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09-27-2007 13:31
Stupid yet sincere question: Do Germans pay VAT?
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Winter Ventura
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09-27-2007 13:32
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Ciaran Laval
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09-27-2007 13:34
From: Raymond Figtree Stupid yet sincere question: Do Germans pay VAT? It's not a stupid question, yes they do.
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Colette Meiji
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09-27-2007 13:34
From: Travis Lambert If I was an EU resident, I'd be pissed off too. 17.5% is no small amount.
However, I agree with others that the ire seems a bit misplaced here. Linden hasn't raised any subscription fees - they're compling with local laws, where previously, they weren't.
If I suddenly started getting hit with 6% Michigan sales tax for my Second Life account fees, I'd be disappointed - but I'd find it difficult to blame LL for compliance. If anything, my prior 3-years here becomes a tax-free bonus.
Technically, its *my* responsibility to claim any uncollected sales tax for my state, since I dont live in California - not LL. That's the way the law works in Michigan at least - I think its very similar in other states. If you dont live in the state the purchase is made in, taxes are collected on the honor system.
The sentiment I *do* agree with here, is on communication. Informing customers about a change like this is just the right thing to do. I can see where they might not want to do it with a blog post, because talk about a VAT tax would likely cause confusion & fear among the non-EU folks.
However, I think it would have done a lot of good to send out a targeted email to EU subscribers that, effective X date, Linden Lab will be conforming to EU Tax regulations. Of course, folks would have still complained just as vehemently anyway. The rules for sales tax over the internet are different. Theres been Several attempts to require sales tax for internet sales and as far as I am aware none have been passed into law yet.
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Raymond Figtree
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09-27-2007 13:34
From: Ciaran Laval It's not a stupid question, yes they do. Holy crap.
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Ann Launay
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09-27-2007 13:35
From: Walker Moore You guys in America wanna start praying that another Linden oversight hasn't occurred here because if your payments are being processed in the EU as well, well I don't see why you shouldn't be paying our extortionate rates too.
That would be a sure way to make me downgrade my SL account and start spending more time playing WoW. Someone with a strong customer service background really, really needs to be recruited by LL and then actually LISTENED to. Even with everything I've seen them do in the last year or so, I'm still flabbergasted that they would institute this policy without so much as a "By the way..."
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Meade Paravane
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09-27-2007 13:35
From: Travis Lambert However, I think it would have done a lot of good to send out a targeted email to EU subscribers that, effective X date, Linden Lab will be conforming to EU Tax regulations. Of course, folks would have still complained just as vehemently anyway. Or a blog. Though the increase isn't fun, I think people are more upset over the total lack of notice that it was coming. I'm sure a Linden is looking at this thread. This'd be a great time for a blog post, folks. Even if it just says "yes, we know you're upset.. more info tonight" or something.
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Ciaran Laval
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09-27-2007 13:37
From: Meade Paravane Or a blog. Though the increase isn't fun, I think people are more upset over the total lack of notice that it was coming.
That's my position. I know about this tax, when I'm working out my bills I have to factor it in and for my tier payments here, well I assumed all my tax was right. If this is due to billing moving to the UK, then it should have been announced. I believe Ebay announced the change when they started collecting VAT.
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Sling Trebuchet
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Join date: 20 Jan 2007
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09-27-2007 13:38
From: Raymond Figtree Mad because it appeared with no warning and no announcement. So it says that LL is either very disorganized, or that they wanted to take every Euro they could off of VAT-paying residents so they were sneaky about it. Never put down to conspiracy or greed that which can be explained by total irredeemable inability to think or communicate.
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Colette Meiji
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09-27-2007 13:38
From: Ann Launay That would be a sure way to make me downgrade my SL account and start spending more time playing WoW.
Someone with a strong customer service background really, really needs to be recruited by LL and then actually LISTENED to. Even with everything I've seen them do in the last year or so, I'm still flabbergasted that they would institute this policy without so much as a "By the way..." Just think Anshe Chung and every other european based land owner suddenly is 17.5% less proffitable .. this is going to really hurt the economy.
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Alicia Sautereau
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09-27-2007 13:40
From: Meade Paravane Or a blog. Though the increase isn't fun, I think people are more upset over the total lack of notice that it was coming.
I'm sure a Linden is looking at this thread. This'd be a great time for a blog post, folks. Even if it just says "yes, we know you're upset.. more info tonight" or something. that aswell as actuall percentage we will have to pay extra per country affected so we know what we`re up for if it`s 19% (dutch tax) or 4.5%, big f`ing difference, with 4.5% i *might* live with but with 19% i`d terminate everything i have and packup instantly
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Brenda Connolly
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09-27-2007 13:40
From: Colette Meiji The rules for sales tax over the internet are different.
Theres been Several attempts to require sales tax for internet sales and as far as I am aware none have been passed into law yet. As someone posted earlier, not yet, but the current Law expires Nov 1. My state tax rate is 7% for non food and clothes, except certain designated Urban Enterprise Zones where it is 3%. A 7% percent raise would cause me to think about it. 17%? I'd be looking for my entertainment elsewhere.
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Sling Trebuchet
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09-27-2007 13:43
From: Dagmar Heideman Oh the irony. Linden Lab moves its bank accounts to the UK to escape the clutches of the US Internal Revenue Service for potential liability for unreported income by U.S. resident customers and now finds itself in the clutches of the EU if it does not comply with VAT tax collection requirements. Brilliant! Genius! *golf claps* And US residents are less than 40% of population. What about the Brazilians? Will noone think about the Brazilians??? I'm gettin' a little punch-drunk here 
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Walker Moore
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09-27-2007 13:44
From: Meade Paravane Or a blog. Though the increase isn't fun, I think people are more upset over the total lack of notice that it was coming. I'm sure a Linden is looking at this thread. This'd be a great time for a blog post, folks. Even if it just says "yes, we know you're upset.. more info tonight" or something. It's Friday tomorrow .. 16.59 PDT is the moment we should all be waiting for. 
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Meade Paravane
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09-27-2007 13:45
It's just-past-lunch on Thursday for LL.. 
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Oryx Tempel
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09-27-2007 13:45
Agreed, Brenda. Arizona's only at 8% but still... I'd DEFINITELY tier down if it meant a nearly 20% increase (25% in Sweden, OMG) in my monthly SL bill.
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Walker Moore
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09-27-2007 13:46
From: Brenda Connolly As someone posted earlier, not yet, but the current Law expires Nov 1. My state tax rate is 7% for non food and clothes, except certain designated Urban Enterprise Zones where it is 3%. A 7% percent raise would cause me to think about it. 17%? I'd be looking for my entertainment elsewhere. I'm even thinking of having RL sex again! 
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Raymond Figtree
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09-27-2007 13:46
From: Colette Meiji Just think
Anshe Chung and every other european based land owner suddenly is 17.5% less proffitable ..
this is going to really hurt the economy. This is going to have a far bigger impact than we imagine. The land economy will surely be affected with people's tier now being 17.5% more overnight. What is the first thing most will be thinking about? Tiering down, that's what. Wonder how much yellow will be on the map a month from now...
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Elgyfu Wishbringer
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09-27-2007 13:46
Anshe will get a tax exemption number - just as I am hoping to do.
I declare my takings here to the taxman, so I should be able to offset the VAT - bloody well hope so.
What is really pissing me off here is that we were not told properly. That is both unprofessional and RUDE of the Lindens.
Something this big should be communicated properly to everyone involved.
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Raudf Fox
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09-27-2007 13:46
From: Colette Meiji The rules for sales tax over the internet are different.
Theres been Several attempts to require sales tax for internet sales and as far as I am aware none have been passed into law yet. Example, Arkansas has no sales tax for online sales if the company you are doing business with doesn't have a presence within Arkansas. (At least this is how one financial person explained it to me!) I get charged a sales tax for buying from Walmart online, but Linden Labs, I do not. Edit: Also, having read the ToS and billing policies, it does not state that users are liable for taxes in their area. This was, however, a quick scan through relevant passages and not an in depth read.
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Walker Moore
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09-27-2007 13:48
Remember, 17.5% is more of a middle figure now. I cited that figure on the first page of this thread without much thought because it happens to be what we're charged in the EU country where I'm a resident. As you've seen, the top end increase for some Europeans is 25%. 
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Rudolph Ormsby
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09-27-2007 13:48
From: Walker Moore It's Friday tomorrow .. 16.59 PDT is the moment we should all be waiting for.  ROFL - that is the BEST EVER post I have EVER EVER EVER seen ! Walker - you really made my day ! *chuckles uncontrollably*
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Milla Alexandre
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wow
09-27-2007 13:49
I really really wonder about the legitimacy of this move. I used to work for a world wide research company and we had members all over Europe....Asia....South America....and of course the USA ...(where it is based)
From what I recall, regarding the products and services we provided.....in the US.... if you purchased over the net...you paid the applicable taxes of your state..if you walked into the corp. office..you paid based on the state that office is in. Over seas customers had the same basic tax issues....we did a lot of web sales and each country had to comply with their own tax laws (their banks were US and UK based, as it were) but...if you were in country, in the corp. office...again, you paid according to that state. Much of that taxation had to do with the fact that items are being 'shipped' in those countries from local wearhouses. Not all...but many. The other issue they had to be compliant with is customs fees.... again....something that cannot possibly apply in SL.
The real dilemma is taxation of 'service'. In the US...(and I'm not sure by state, but I know a few) services are NOT taxable.....only actual 'things'. SL....for all it's cyber reality...is still just a service....there is absolutely nothing tangible that we can walk away with from SL. At best....the downloaded program itself, that allows us access, could be construed as such....but certainly nothing in-world. I'm guessing this is a sticky issue they are going to have to re-think and re-work a few times before everyone agress on it.
It's one of those things that will have to be decided and agreed upon......the service itself is based out of XYZ country.....and taxes and fees should be compliant to where a service or product originates. When banks get involved...it tends to muck up the works....but my gut feeling is this decision is a bit suspect.....and may well have to be revoked once their lawyers and accountants figure it out.
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Walker Moore
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09-27-2007 13:52
From: Rudolph Ormsby ROFL - that is the BEST EVER post I have EVER EVER EVER seen ! Walker - you really made my day ! *chuckles uncontrollably*  Wait though! I was serious. 
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