Totally USELESS update!

[Sarcasm]I too am outraged! How could they change it to "toc" without a personal phone call to each resident to find out how they feel about it. [/Sarcasm]

IT sounded like the OP stood to lost money becuase of the TP being down, thus is thinking with her bank account.

This update was fairly tame. The last one i remember we were all grey unless we stripped naked, while we waited for the pending downloads to count down.

A few before that was totally being unable to log in.

I havent been here that long. But SL seemed to work fairl well last night. In fact i had more issues with TP the night before.

First off, when a new update occurs, there are always problems when the grid first comes up... inventories not loading correctly, frequent CTDs (that means Crash To Desktop for those who do not understand the term) and strange object interactions. Usually, these clear up after a few hours to the most a day, and everything goes back to normal. If these problems persist, even after a day or so, feel free to submit a bug report to Linden Labs, especially if it is reproducible by others.

As someone who has had to deal with updates since they were numbered 0.x, I've learned to just let it slide and see if the problems reoccur at a later time.

Stating that you seem to expect better service just because you pay sim level tier is just completely tasteless. Just because you have more disposable income to throw into Second Life does NOT give you special treatment, in as much as I do not receive better treatment than you because I have been around over two years longer than you and participated in Beta.

I'm sorry that you had problems during the update, but throwing around your pseudo-virtual weight around like that isn't going to do a single thing to endear you or even help facilitate correcting any problems that you had.

Consider it a lesson learned and now expect that SL will not be 100% when it comes back online immediately after an update.

Bye bye for now,
Alexis

This has nothing to do with "service". This has to do with the factualities of bringing up a *HUGE* interconnected cluster of servers and 'opening the gates' to allow complainers in, instead of waiting for transactions and data distribution to settle.

Just because you pay $200 a month doesn't mean Linden can bend the laws of networking, computer science, and electrophysics.

A post like this just shows for one, how new you are -- no, this isn't "in beta" but neither is the god damned Internet. There are certain areas of give and take whenever deploying something this massive.

For another, it shows how spoiled you are. Believe it or not, there are some things that throwing money at a problem will not fix. SL's grid takes a while to settle down when it first comes on line. This is a fact. Learn to live with it, or don't log on after restarts. No amount of kicking and screaming will make internal data transfers occur any faster.

Furthermore, about this being a "useless" update. This update fixes a critical problem where simulators can become unintentionally overloaded and for the most part, unusable.

I oversee *two* sims, that have been hit by this problem repeatedly in 1.6.7. I've had days when nobody could move in our sims, because of an error that this "useless" update remedies. But after having dialogue with LL, they let us know that the problem WAS identified, and would be fixed. And as people who actually work in various organizations, (versus spoiled brats and grown up toddlers who just give orders and throw money around when something doesn't go their way) sometimes problems take time to identify and repair.

I'm glad that the sim overload problem didn't hit your precious sim in 1.6.7. If you're angry about a temporary period of unreliable teleporting, I'd hate to see how you'd react if your sim went to 0.02 time dilation for, you know, eleven minutes or so.

No permanent damage has been done. You read the TOS, you know, the *terms* of that *service* you're crowing about. It has a section about service interruptions. Every game does. Every service provider does.

Read it and grow up.

Heh, in all the squabbling I'd forgotten all about that rather critical issue. Good point.

I would just like it if everytime they release an update, I don't have to uninstall SL, clean out my caches, purge my registry, and call a friend to send me the new file - all because, for me, for no reason I have been able to discover, neither the updater nor the site download gives a clean install. And this on three different computers with three different IP's.

Firewalls, virus software, updated firmware, software revisions, registry issues, router issues, IP issues, etc., etc., been there, done that.

Doesn't matter, I guess. Job gets done with a few extra steps.

Okay, I think Doc got the message folks. Or messages:

1. If you're blowing off steam, maybe go back and adjust the flame-level from Sear to Simmer when you've settled down a bit. There's this Edit button if you later realize you went over the top...
   
2. It's a big grid, doing complex things, and it takes some time to settle.
   
3. It's been Much, Much Worse Than This.
   
4. Higher tier != faster service
   

Now everybody go back to slobbering over your Teenie Tinies, or self-aware Tringo tables, or whatever it is you were doing. Me, I'm gonna go look for the Michi Lumin Swift Flaming Justice Fanboy group and sign up...

Product that doesn't solve the problem it was meant to solve?

Interesting.

I've decided that this thread needs a good hijack.

New topic: Google Image search ZOMG. Pick any 4 words you want, as long as they start with Z O M G. Post your words + image.

and btw Doc Relax...it's working as intended.

I lost right off the bat.

I take Zomig when I get migraines. Good stuff.

Well since that terribly good update I have found a large number of sims, which I visited regularly before and had no issues with, are now running so slowly that it is nearly impossible to move in them. In addition an unusual number of scripts seem to have broken all of a sudden. And some weired frame rate bugs have appeared.
So much for the improvements made by the update.

Oh, and TP is STILL highly unreliable, despite a clean reinstall and all sorts of gymnastics.

Furthermore, comments about throwing money at problems not fixing them are both innacurate and uncalled for. That's exactly what you do to fix a problem. Spend money to fix what isn't working.

Neither am I 'spoiled'. I worked, and continue to work, damn hard to get where I am today, and didn't get there by tolerating poor service or products that don't function as well as they might.
Because of my hard work I happen to have the money to invest in projects in SL, from which I expect a modest return.
I don't like seeing my projects jepoardised by virtually unannounced shutdowns (the first I knew was a '5 mins to shutdown' message while I was trying to negoiate a deal), or coming back to continue my negoiations only to find both I, and the other party, couldn't get to where we needed to be to conclude our business.

Where many of you may have had nothing but some minor inconvenience to put up with, I could have lost a substantial sum, which is why I was both angry and frustrated and gave vent to my feelings in this thread.

Quite! However I suspect that there was a problem with sim borders immediately post update.
The day after, when TP was failing about 75% of the time (but it was a great update...) ROAM was working well. It just can't cope with the immediate aftereffects of an update,

I don't 'throw money into SL - I invest it.



Virtual weight? *grin* nice turn of phrase Alexis!

One immense frustration I find with SL is that every time I increase my investment something stupid goes wrong... When I bought my first land (16k m2, not one of those newbie's patches) we had the update that caused the lost long weekend immediately after!

The best way to avoid troublesome updates is to ban me from buying land! *grin*

As for endearing myself to anyone - well, you can't please everyone...



Ooooooh! Lost for words for once... *sulks off, defeated by sweet reason*

Um, so if I was 'trolling', what does that make me? A Troll I believe - one who trolls...
QED.

False assumption. Roam was not designed to 'fix teleports'. Roam was designed as a point-to-point transporter, which is a distinct difference from telehub-to-telehub transports.

Roam works both as a replacement to cross-continential teleports and as an addition to them and non-continental teleports. You can use Roam to go long distances rather than teleport, or teleport and use Roam from the telehub to your final destination. Roam also provides dozens of other features including flight acceleration, hover, 3D point to point auto-navigation, personal and public bookmarking, animations, and more.

Teleports break for many different reasons. The primary reason being the overhead of establishing a connection to a new server. When you request to transport the data server receives your request to transfer sims, replies with the new IP address and port of the sim your client should establish a connection to. The sims also communicate to each other to transfer your information (session, attachments, etc.).

If you have latency or network issues you may have trouble changing sims because critical initialization packets are lost that are necessary to establish the connection. You may even 'crash' if your client receives a malformed packet. If the sims themselves are busy the transport may fail as well because the new sim is unable to save or retrieve your session data in a timely manner. This is usually why transports fail after a grid wide reboot because the data server is overloaded with queries until caches return to a reasonable level.

Transporting tends to work more often than teleports because when you are in a sim you begin to establish connections to all of the surrounding sims within your draw distance. This is how you are able to view things across sim borders from within one sim. Because you already maintain a connection to the sim you are moving into the transfer is more likely to succeed than a teleport which has to establish an entirely new connection to a sim thats more than likely not in your draw distance.

Roam may in fact work better than teleports in most instances but there are also some instances where if teleports fail completely, Roam would fail as well, due to larger problems affecting the entire Second Life grid. For all other times, its a very intelligent and efficient way to travel.

Seeing how prolific you have been the past couple of days here on the boards, I can't see how you missed this /3/39/52659/1.html
You may notice that was posted a bit earlier than '5 mins to shutdown'.
Nuances are often lost on the literate eh?

Yes, that issue has been raised elsewhere Lecktor, as I'm sure you are aware.
The consensus seems to be that it might be nice if the MOTD warned people about forthcoming updates (for a long enough period that customers other than those located on the American West coast get to see it too!) rather than advertising books...

Furthermore should I really have to check the forums EVERY time I log on?
Note that the thread in question has only been viewed 2,858 times. I'm sure SL has rather more customers than that?
So presumably I'm not alone in thinking that I shouldn't have to check the forums daily?

My ISP, who I pay far less per month than LL, has the courtesy to eMail me well in advance to warn of schedulded downtime - would that be too much to ask? Even an opt in mailing list would be useful.

C U S T O M E R - S E R V I C E it's called... someone at LL really ought to look it up in a dictionary, because it's painfully obvoius they don't understand the words, never mind the concept!

Nuances are often lost on the literate
I shall refrain from further banter with you on this as my head hurts now. Good day.

That whole week sucked After that, if I can log in, I consider myself golden whether I can tp or not.

Hmm... I remember a time when updates happened at random. They finally decided to settle down to one day of the week to schedule the updates - Tuesdays, after many players politely asked that they pick a day and go from there. Tuesdays is the day many of the games I play also update, due to the fact that it doesn't suffer from the "OMG, I'm back at work," and the "TGIF" syndroms, as it was explained to me by a programmer.

Since announcing that Tuesdays would be their update days, I don't schedule things that require my presense to work, aka, events, business deals, or even just a get together of friends on that day.

Now, if we could just get them to stop trying to do "rolling" updates.....

Even less notice than before! Well, I'm off to bed and won't be back for 18 hours, so I won't get frustrated by the post update shambles - but I won't be returning with any expectation of improvement.

In fact the 'improvements' wreaked by that last update have pushed me very close to just giving up. If this one doesn't produce some REAL improvements I may very well do just that - enough is enough!

Maybe some of the people who had so much to say previously would like to reflect on the performance of the infrastructure since that last BRILLIANT update they took me to task for daring to criticise?

Maybe speculate how (in)effective this one is going to be?

Don't rush - I may be gone some time...

Ummm.. Jump to conclusions much??

The game is running as smoothly as normal. It was a fix on YOUR end, not the servers. And from the sounds of it, it was to protect OUR hard work and effort, especially for the scriptors!

Dunno which SL you use then, because most of the rest of us have been suffering serious issues ever since that last update, look through the forums and see for yourself, I am not alone...

As for jumping to conclusions, I have since discovered the cause of the upgrade - LL left security holes in the client which have to be fixed to protect the interests of content sellers. Bugger the paying customers, must protect the vested interests...

Well, SL could run just fine without content sellers, shopping malls, etc.

But it can't run without the bulk of the residents... Think that one over!

OMG! WTF!?????????????//// This update kept me out of SL for like 10 whole minutes?!111 Wut am 1 paying 4?

Doc, everyone knows that SL has performance issues, and LL has been working on that very hard for a long time. This issue popped up and had a quick fix. They solved the problem in minutes. Try to be an adult and understand the situation. You expect them to put a major security exploit on hold for months while peformance is being improved? They have a fix for performance, you just need to wait until the new platform can be implemented. Maybe you should think about taking a break until such time if your not getting any enjoyment from SL as is.