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PvP Abuse Reports No Longer Possible

Annah Zamboni
Banannah Annah
Join date: 2 Jun 2004
Posts: 1,022
06-28-2006 07:51
So lets say you are playing around with friends. Pushing each other, maybe even shooting each other with guns or hitting each other with scripted objects. Then someone you dont know comes and nukes everyone and you file a blind abuse report saying you got nuked/orbited/whatever, whats to ensure that LL goes after the real griefer and not your friends that you've been having fun with?
Kris Ritter
paradoxical embolism
Join date: 31 Oct 2003
Posts: 6,627
06-28-2006 07:52
From: Warda Kawabata
Hang on, on the one hand, they are saying there has been no significant increase in abuse reports. On teh other, they are saying there are so many frivolous reports that they have to close part of the AR feature. Does this look like deliberately massaging the figures to anyone else? It'll now be quite easy for them to say ARs have decreased, now they are ignoring a certain kind of abuse entirely.


I thought the exact same thing when I read it, too.
Fenrir Reitveld
Crazy? Don't mind if I do
Join date: 20 Apr 2005
Posts: 459
06-28-2006 07:54
Hey, look at the bright side of all this.

The far-ranged orbit weapon business is gonna be BOOM'N!
Annah Zamboni
Banannah Annah
Join date: 2 Jun 2004
Posts: 1,022
06-28-2006 07:55
From: Fenrir Reitveld
Hey, look at the bright side of all this.

The far-ranged orbit weapon business is gonna be BOOM'N!

I hear the skys the limit.
ninjafoo Ng
Just me :)
Join date: 11 Feb 2006
Posts: 713
06-28-2006 08:01
From: Savonah Madonna
C'mon =( Lindens are taking on an SOE approach


Was a big planetside fan, excellent game, mismanaged into the floor.
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Cindy Claveau
Gignowanasanafonicon
Join date: 16 May 2005
Posts: 2,008
06-28-2006 08:06
From: ninjafoo Ng
Was a big planetside fan, excellent game, mismanaged into the floor.

One word: "Star Wars Galaxies"

Ok, that was 3. SOE suxx0rs.
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Zi Ree
Mrrrew!
Join date: 25 Feb 2006
Posts: 723
06-28-2006 08:08
Has anyone ever bothered to read my post?

Nutshell: File AR, Lindens find out, who pushed you, even though you don't have a name.
Downside: You can't warn your friends of the person.
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Annah Zamboni
Banannah Annah
Join date: 2 Jun 2004
Posts: 1,022
06-28-2006 08:12
From: Zi Ree
Has anyone ever bothered to read my post?

Nutshell: File AR, Lindens find out, who pushed you, even though you don't have a name.
Downside: You can't warn your friends of the person.

Another downside: Who's to say LL wont confuse any actions taken by your friends with actions taken by a griefer?

Like I said earlier, what if I'm goofing off with a friend; maybe hitting each other with scripted things or just pushing each other. Then some griefer comes by and orbits/nukes us both. I blindly file my AR not knowing who did it and LL gets the data and sees what they think is abuse and takes action against my friend?
Ctarr Huszar
BEYOND TATTOO
Join date: 14 Oct 2005
Posts: 125
06-28-2006 08:17
From: ninjafoo Ng
To be honest I think the current system of PvP abuse reporting was little more than false security - a pretty dialog to calm the nerves. How many PvP reports get filed every day - how many items to do you see on the police blotter per day?

For the 26th of June there are 5 (yes five) item in the blotter and NONE have anything to do with PvP abuse. 6 on the 23rd June - again, no PvP (looks like they hovered up a single offensive group), and so on and so on. In fact you have to go back to the 19th june to find "Assault, Scripted Objects" and all that happened was a 7 day suspension.



You are absolutely right - I was assaulted on the 23rd - 2 times and harrassed and had replicating prim fires tossed into my place of business that spread to 3 sims and I file 6 or 7 abuse reports and 2 PVP abuse reports (for being pushed into another sim by 2 different AVs - first one happened as I was actually making a tattoo online for a customer, this losing that revenu) and even had live help bring over a linden to see the gang of AVs (who all had the same group tag on) use slang lanauge in open chat and shouts at me and see the fire - AND......

all i got back were emails saying the reports were investiagated. Such BS - nothing about it on police blotters and every time I check to see if these griefers are online - they are.

Lindens - this isn't suppose to be World of Warcraft - respect the ARs.
Fenrir Reitveld
Crazy? Don't mind if I do
Join date: 20 Apr 2005
Posts: 459
06-28-2006 08:18
From: Zi Ree
Has anyone ever bothered to read my post?

Nutshell: File AR, Lindens find out, who pushed you, even though you don't have a name.
Downside: You can't warn your friends of the person.

Here's why: I use PvP Abuse to figure who's being a Naughty Boy around me with push-weapons and then potentially ban/eject them from areas that I have land-control access to.

Filing an AR is all and well to act as deterrant to future behavior, but when someone is right in front of me, unloading dozens of virtual pushy clips into me and my friends, I want to get some kind of indication of WHO this is so I can take immediate action.

Would LL rather I jump into Live Help every time some moron starts going apeshit with the watermelon cannon at a gathering?

If LL is so fired up about these "oh noez, i was bumprz3d!" minor reports, then just remove the ability to insta-file reports from that dialog. But please let us continue to see that list!

Removing the one useful* tool that we have to manage griefers with only vague promises of receiving new tools isn't exactly very encouraging here.

*Not always, when you get hit with a nobody/nega-mass object but it DID help with %99 of newbie griefers.

PS: If anyone says, well if you own an island you can get all the tools you need to deal with griefers, then I shall punch you in the nose. Virtually, of course.
Willow Rawley
Lost in the World of Gimp
Join date: 14 Jan 2006
Posts: 5
Are the Lindens powerless, or do they just not give a damn?
06-28-2006 08:23
I have to say that quite frankly, the PVP reports seemed useless. Reporting abuse period seems to have done nothing but waste my time. For almost a week straight we had griefers on/near our land (my friend and I own a club), and they were constantly making it impossible to get near the club. Then they stood on the road (Linden Land) just in front of our land and used push-guns on us. Even having a Linden live helper there did not make them go away (although she did get rid of the objects for us when we couldn't get near them).
The really frustrating points for me are that:
1) The 'livehelp' solutions don't do much... we all know that bans only extend to 40 M and that banning someone off the land doesn't mean that they can't put an object on the land
2) I pay REAL MONEY for my privileged in SL, so it's not fair that my in-game friends/collegues have to be subjected to no build/no scripts on my land (which means that a lot of the things in my club wouldn't work- like the dance floor, and doors)
3) Nothing ever seems to be done to the griefers- even with a Linden present to see their attitudes, and abuse. You would think that 20 or so abuse reports from one area would be enough to get some kind of response... but it's not. Nothing posted on the police blotter, and no response from the abuse@sl email when I try to find out why nothing has been done.

It's getting to be enough that the $1500 or so dollars American (I'm Canadian, so it's even more for us) a year that my business partners and I spend to have a business in SL is not worth it- if I am not going to have some sort of help from the Lindens in dealing with our griefer issues, then we're going to say 'screw it' really really soon.
Dianne Mechanique
Back from the Dead
Join date: 28 Mar 2005
Posts: 2,648
06-28-2006 08:25
This whole thing is sooo typical of LL's screwed up ideas of customer service though.

They are taking out a useable piece of code that protects the majority because it's being massively misused by a minority of the uninformed and the asshole-ish. Yet it is LL's own policies that led to the influx of said misinformed and asshole-ish residents in the first place and LL's complete inability to communicate clearly what is right/wrong allowed/disallowed that leads to their misuse. On an even lower level, it's LL's policy of flooding the system with thousands and thousands of accounts for no reason other than puffing up the numbers and flexing marketplace muscle is the direct underlying cause of the majority of all the problems they are having, yet far be it for them to change that.

It's also typical that the major down-side to PvP reports is to LL only not to the customers, so to help themselves they inconvenience their customers for the months and months it will take them to get some kind of replacement in place. They always make out like they are all for us only and just our servants etc. but they constantly make these autocratic style changes from the top that benefit only themselves and have a huge negative impact on their customers. Wow, great service plan guys. :rolleyes:

Typical again is that each internal unit in LL is blissfully unaware and completely out of step with (in many cases) each other unit. It's hard to have confidence that a new system is just around the corner when they really are just not a coordinated enough of an organisation to ever get this stuff right. They have a long history in fact of not getting it right.

This kind of reminds me of the thing where land covenants were "just around the corner" according to one group at LL. So another group created an entire community of box-like houses and allowed folks to come in and buy land in an entirely new model that had never been tried before. This failed miserably because the group tools people and the land tools people were actually just blowing air up everyone's butts when they claimed that those tools were "just around the corner."

LL has to be one of the most disorganised companies I ever heard of. :)
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Sexy Partridge
Registered User
Join date: 5 Feb 2005
Posts: 208
Tired Of Griefers And Lindens Out To Lunch
06-28-2006 08:31
Personally I have filed more abuse reports in the past 2 weeks then I think I have in the over year and half I have been in this game. I have SL terrorist who are across from my store, I have the w-hats down the road, next to my best friends club. They shoot at us while we stand on our land, they come to events and cause problems. Having the range increased above is nice but what about the land right next to yours. How about stopping ppl who have been banned from being able to send objects into your land?
We have Pow Wows at our friends place, they come make derogatory remarks, always new av's. Heck I used to greet everyone with a Hello welcome, the whole nine yards and especially to newbies would try to offer help, but now with the recent activity that I have had to deal with I am suspicious of everyone.
I look at the police blotter and the majority of them are for adult content in a group or profile, very little to do with griefers. Or oh my someone put a tree limb across my property. When are lindens going to step up and do something about this, they will be losing all the good players until all that is left is ppl that want to have wars all over.
Zi Ree
Mrrrew!
Join date: 25 Feb 2006
Posts: 723
06-28-2006 08:33
From: Annah Zamboni
Another downside: Who's to say LL wont confuse any actions taken by your friends with actions taken by a griefer?

Very simple: You state, that you and your friend (Name Here) were griefed. So LL knows, who the good guys are.
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Zi Ree
Mrrrew!
Join date: 25 Feb 2006
Posts: 723
06-28-2006 08:36
From: Fenrir Reitveld
[...]but when someone is right in front of me, unloading dozens of virtual pushy clips into me and my friends, I want to get some kind of indication of WHO this is so I can take immediate action.

If they are right in front of you, right click / Profile... There you got the name of the person.

From: someone
If LL is so fired up about these "oh noez, i was bumprz3d!" minor reports, then just remove the ability to insta-file reports from that dialog. But please let us continue to see that list!

This is what I'd want to see most.
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Zi!

(SuSE Linux 10.2, Kernel 2.6.13-15, AMD64 3200+, 2GB RAM, NVidia GeForce 7800GS 512MB (AGP), KDE 3.5.5, Second Life 1.13.1 (6) alpha soon beta thingie)

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Luciftias Neurocam
Ecosystem Design
Join date: 13 Oct 2005
Posts: 742
06-28-2006 08:46
From: Warda Kawabata
Hang on, on the one hand, they are saying there has been no significant increase in abuse reports. On teh other, they are saying there are so many frivolous reports that they have to close part of the AR feature. Does this look like deliberately massaging the figures to anyone else? It'll now be quite easy for them to say ARs have decreased, now they are ignoring a certain kind of abuse entirely.



and the moon landing was staged too.
Gabe Lippmann
"Phone's ringing, Dude."
Join date: 14 Jun 2004
Posts: 4,219
06-28-2006 08:47
Don't you all worry. A new system is in the works. :)
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Harris Hare
Second Life Resident
Join date: 5 Nov 2004
Posts: 301
06-28-2006 08:47
From: Annah Zamboni
Who's to say LL wont confuse any actions taken by your friends with actions taken by a griefer?


I imagine it would be a simple matter for them to check the chat/activity log for that location at that time of the abuse to determine who was indeed your friend simply by reading the conversation. According to other posts in this thread, they do this already.
Annah Zamboni
Banannah Annah
Join date: 2 Jun 2004
Posts: 1,022
06-28-2006 08:55
From: Zi Ree
Very simple: You state, that you and your friend (Name Here) were griefed. So LL knows, who the good guys are.

And if I have a dozen friends around I have to list them all? Or if I'm at a club and some innocent person bumped me right before an incident? All I'm saying is I liked it before where you could pick the name out of a list to make it clear.
ninjafoo Ng
Just me :)
Join date: 11 Feb 2006
Posts: 713
06-28-2006 08:58
From: Gabe Lippmann
Don't you all worry. A new system is in the works. :)

So is a new physics engine, and a new rendering engine, and mono, updated profiles, new group limits, a replacement for the ratings system, vastly improved land management tools *deap breath* ...... you get the idea .....
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Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
06-28-2006 08:58
From: Sexy Partridge
I look at the police blotter and the majority of them are for adult content in a group or profile, very little to do with griefers. Or oh my someone put a tree limb across my property. When are lindens going to step up and do something about this, they will be losing all the good players until all that is left is ppl that want to have wars all over.


Lets add some fun this this silly Linden BS with a few example shall we.............

Date: Monday, June 26, 2006
Violation: Indecency: Global Standards: Group Information
Region: Ahern
Description: Obscene group name.
Action taken: Warning issued.

------------------------------------------------------------------------------

Date: Monday, June 26, 2006
Violation: Disturbing the Peace: Parcel Encroachment
Region: Cezanne
Description: Trees sticking over the parcel boundaries.
Action taken: Warning issued.

( MY PERSONAL FAV HERE. SINCE WHEN IS THIS A PROBLEM that needs a ABUSE REPORTS? This is why i think a few lindens in world really should not be lindens at all!)
-----------------------------------------------------------------------------------------

Another one for the funny farm as the bf says to me..............
what in the world are the lindens doing reviews profiles anyways? They don`t have better things to do?!

Date: Friday, June 23, 2006
Violation: Indecency: Global Standards: Profile
Region: —
Description: R-rated text in profile
Action taken: Warning issued.

--------------------------------------------------------------------------------------
HAHAHA this one is a real joke and shows the total joke PVP and abuse reports are and how some inwold lindens are NOT doing their jobs..........

Date: Thursday, June 15, 2006
Violation: Disturbing the Peace: Parcel Encroachment
Region: Dubia
Description: Roof extending over property line.
Action taken: Warning issued.

( This was posting of abusive reporting.........)
--------------------------------------------------------------------------------------------------

OK I pooked fun at these reports, but what does it show you> well that some lindens DON`T Understand the TOS and or have basis for those that these reports have been filed by.

I DO REPECT 98% of the inworld lindens. But a few just don`t understand the important or CORRECTLY dealing with abuse of these kinds...........

I been in the game a long time and in that time I been thur hell and back 5 or 6 times with abusive mentally sick people.
What i see know with A few inworld Lindens scaries me to the point i can`t even trust them to take action when its needed most.
Annah Zamboni
Banannah Annah
Join date: 2 Jun 2004
Posts: 1,022
06-28-2006 08:58
From: Harris Hare
I imagine it would be a simple matter for them to check the chat/activity log for that location at that time of the abuse to determine who was indeed your friend simply by reading the conversation. According to other posts in this thread, they do this already.

It's my understanding that the chat log is and has been broken for quite some time now. I'd hate to think an overworked LL employee is going to sit down anyways and look at some chat log and decipher out all the sarcastic talk between my friends and I and figure out who's who. Let me pick the name out of a list. That way if 30 other people do the same then its pretty clear who's the griefer.
Ctarr Huszar
BEYOND TATTOO
Join date: 14 Oct 2005
Posts: 125
06-28-2006 09:02
From: Zi Ree
If they are right in front of you, right click / Profile... There you got the name of the person.



Not so easy - if a griefer has a 'shield' up - u can not get his profile - if prim fires are up all over, its hard to click on a AV threw them.

I found one handy solution though - get the script that 'listsplayers' and drop a prim and throw in the script and move it to the griefers - that will get you a list of every one within the scripts range. Script is free too.
Stephanie Abernathy
Susan Ivanova Wannabe
Join date: 8 May 2006
Posts: 352
06-28-2006 09:23
From: Ctarr Huszar
Not so easy - if a griefer has a 'shield' up - u can not get his profile - if prim fires are up all over, its hard to click on a AV threw them.

I found one handy solution though - get the script that 'listsplayers' and drop a prim and throw in the script and move it to the griefers - that will get you a list of every one within the scripts range. Script is free too.



Another way, and faster too, is to simply move your camera view right thru their shield, then click them for profile. This assumes that the tag you are seeing on screen is fake and that you need to verify the identity by seeing the profile.

Alternately, select one of the fires and "edit" it and look at the owner. That is who rezzed it. No need to worry about the AV in the shield. Keep the edit box open and file an AR with screenshot attached, then Linden can see the griefer's name too. (had to do this last night with a griefer nuke while waiting for a Linden to show up)
Zi Ree
Mrrrew!
Join date: 25 Feb 2006
Posts: 723
06-28-2006 09:27
Right click the sheild, look at its owner. There's your name :) Use CTRL ALT T if you're not sure where an invisible sheild might be.

I absolutely agree, we should get the name *delivered* to us, not being forced to *look* for it, but I'm also trying to show ways to deal with the situation as it is going to be.

Oh, by the way, the name tags can not be faked.
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