Weekend Grid Support

Had that edit problem for a long time, nobody seems to
know what causes it and nobody has bothered to help.
I am able to get back in after that happens though.

...however, users without PIOF/PIU rarely cause grief:
non-verified users number is hugely greater than griefers number.

I don't mean that non-paying users should have the same level of service than paying ones.
I just want to point out that it wouldn't be a good "anti-griefing" measure, because most non-verified users aren't griefers.

How about if someone starts to cut the throats of these useless and numberless
Bots... camping bots.. ad bots ... traffic bots and such.

Kill that feature - and SL will become more relieable again.

For me I have to say: DOWN WITH ALL BOTS.. NO MATTER WHAT.....
(that wasn't shouting - just highlighting )

I am writing this out of frustration and for many other users who have become tired to voice their frustration.
Technical problem happen and we all understand that SL has grown beyond what it was in the very beginning and that there need to be architectural changes and that's it's still a long way to go ...
But what's happening today (January 30th) is quite rediculous in any means: communication with the residents and technical.

Cite from the status page:
"Posted by Status Desk on January 30th, 2009 at 10:59 am PST
We are currently experiencing some issues in relation to teleportation and difficulty in crossing regions. Some residents may experience difficulties in using the search options inworld. We are aware of the issue and currently working to resolve this."

Fact is: The current problems are NOT limited to what the status page reflects for a while (so far 1 1/2 hours). L$ transfers are stale or time out, rezzing no copy objects results in loss. notecards/scripts do not open (insuffiecient permissions) and people do not receive things they purchase.
An guess who people approach for replacements and refunds? Us merchants/content creators ... Fact is also that certain people use those times to get replacements for things they did not loose.
Yes, we all know your answers from 1001 support requests: Don't replace things or make them copyable (you know exactly that it does not make sense for all things to be copyable). On the other hand support tells customers to turn to the merchants for replacements. This is what I call a "foul play" - especially since merchants hardly have a chance to verify the loss issues/incidents.

Enough whining: Why does the status page not reflect the real issue? Why don't you warn people? SL is having serious issues and you wave and smile and people loose real money and have a lot of work and frustration.
Why is there still not a inwold warning?
Why don't we still have a way to notify techs (as often suggested) when we see issues coming up to warn early? We are spending many hours every day in the grid (many more than most Lindens) and many of us know what's coming before techs even see it (you feel it coming).
Don't tell me support ticket or JIRA ... we know how long it takes to get a reaction ... and at least in support we get the answer: yes, we know - see http://status.secondlifegrid.net/ - thanks - been there done that.

We want to actively support the process of SL growing as you see from the many posts in the forums. But we need a fair chance to act properly ...

Cobra
(Sorry for my english - I'm not a native english speaker)

ok, another database upgrade has been done today, and just as last time, nothing is working right following it. will the grid be hosed for an entire weekend again as it has been in the past after these scheduled outings?

can we get an update here about what is being done to fix the current situation?