Weekend Grid Support

I personally would prefer blocked logins for a short time than logging in only to find whatever services I need to have access to restricted.

But, that's just me. Someone else mentioned some sort of notice as to what services would be blocked, when they are blocked; that might be helpful. All the same, glad to hear efforts are underway to tame the beast. Proactive steps make happier residents!

No, it isn't. And what is wrong with saying that they people who actually support the system that everyone is using get more privileges. I am not support for turning off logins at all but still I feel that is a choice is to be made it should be those who pay above those who don't. Besides, its $10 a month. You pay more for Wow or a weeks worth of starbucks etc. Yes, we all want free. But unfortunately it doesn't work that way. Someone has to pay the bill.

You missed the point. Someone has to pay the bill. To them, directly. And I feel that in a crunch those people deserve more privileges.
And you know the other thing that fascinates me, that people still don't grasp the fact that this is a difficult that is being done and that it a: By virtue of being 100% dynamic will never be as stable as Wow.
b:is being done to this degree by no one else.
as long as there are people giving LL money and they are in the black. They will stay afloat. That is there business model; to get people to give them money.

@fj WOW. I appreciate your candour, technical expertise, and I trust your technical judgement. I would like to place my vote for you as being LL's best hire of 2008(?).

/esc

Interesting maybe --- but from every experience of mine over years, it's just not true.

/esc

I'm very glad about your open and clear information and hope you succeed in stabilizing the system. Beeing a systemer too I know what it's about bringing MySQL at that login-size and asset-count into an all customers satisfying throughput. I for myself have recognized that after the last maintenance some strange things have vanished like 'ghosts of logins in a box in the sky'. Also general lagging seems to be reduced, go on! Are your indexes daily managed?
Concerning payments I want to say: Nobody thinks about that electricity driving the computer you play on should be free ...
And SL is still uncomparable, it's not one of those countless MMORPGs always acting in the more or less same manour, I know what I'm talking about due to done this too, and able to say: They are boring sooner or later. Yes, in SL you have to be active on your own, there are no missions, no quests, what you do depends only on your own, much more like RL than any other so called game.
Best regards, Bert.

You might also try a total removal and reload of second life to your system this not only includes the normal un install program but removing the second life folder from your root drive. This normally resides in c:\Documents and Settings\your computer name\Application Data\secondlife. Also when I have had problems in the past I normally run regedit and do a search and removal of all SecondLife entry's. Also there is a Linden Research if I remember correctly. Then run a registry cleaner to remove all the unused links. Now re install SL and give it a try again.

Also SL is very demanding on the video card also causing all kinds of havok especially if your box is well sealed and poorly ventilated. Another item to take a look at is the heat sink that sits on top of your processor. Unless you live in a clean room, and you have never cleaned it there will be a nice carpet created by the fan causing excess heat to be trapped.

Not knowing your equipment the only other observed problem area is the power supply. Because of the hard video usage if you have a power supply that can not supply the required current this will also cause many problems.

Are your video drivers up to date, if so try a roll back to the last release of them.

If you do not have a system to monitor your processor and gpu temperatures do a search for speedfan it is a free monitoring system with the added feature to analyze your hard drives.

You're missing the point however, many of these people aren't getting a free ride. You do not need to be a premium member to buy an estate parcel for example, these guys aren't interested in mainland yet they are indirectly contributing to the economy as a whole, not only do they have land, they buy items from content creators too.

Considering that premium members get a weekly stipend, the entitlement demands seem a little over the top to me and I am a premium member.

Off topic, but is it just me who cannot teleport? Anywhere? Everything was fine
yesterday...oh wait, it's saturday, my bad...

I am not sure what updates but I would rather not be able to log in, rather then log in and nothing works. I can not rez anything and I can not talk to friends. NOTHING but see myself as a ball of smoke and walk around my house here. Please fix this....

Personally Catherine,
Despite sarcasm that will unfortunate never end ( lol ), i really appreciate your very direct way of communication. And as a business consultant i see words being used that have my smile... Actually LL has learned those words lately ? wow !
Certainly there are a pile of issues still to be resolved, but it seems that LL is finally on their way to set the kinda beach and surf talks aside - kidding
Men have travelled to the moon long time ago, sure we can fix this city.

Have to agree with this. I am a premium member, although as I don't own land I don't need to be. The stipend and access to better support strike me as reasonable value already for the pittance I pay to be premium. Basic members put loads of money into the economy, and eventually that filters through to LL in tier payments. Limiting logins to premium members at peak times would benefit me, but make it much less attractive to basic members - either they would go premium, in which case we're back to where we started, or they cut down the amount of time and money they spend here, which in the long run costs other residents and LL.

The only "membership" filter on logins I can see as possibly justified would be giving priority to people who own a certain amount of land, say a region, since they are more likely to have large scale businesses to attend to, but even this doesn't really work since there are undoubtedly large businesses out there on rented land.

And which should be given priority anyway - the business owner who might lose a few dollars by not being able to log in, or the live performer who loses no money but disappoints 30 people who would have come to hear him sing?

In the end I think the first come, first served approach they take now is as fair as anything else. If the throttling approach works it will hopefully be a moot point anyway, but I seem to remember them trying something similar in the past and it wasn't a great solution. In the long term the answer is to scale things better, but so long as concurrency keeps rising they seem to be desperately trying to keep up and never getting ahead.

Nod nod

A method to get ahead is to let no more than say max 3 Alts login... at any time...
That would be a pain for a bunch of users now, but also fair for the rest.
Not all have the rerources for mass multiple logins... and this a social thingy here, so...
If they can, or even want to do something like that.

I say don't allow any alts in at all when it gets really bad inworld.
Far too many alts running around anyway, a lot are upto no good.

hey!

im premium, my alt is premium and i pay 295us$ + vat for my fullSim per month
i have had people saying "i never will put money into the game".
well makes me feel stupid when this person stands in front of me -> on my sim, ... you know.
what is sl without land? all is based on land, isnt it?
the goal with premium, i can have a parcel (home) on mainland, better support, stipend

login restrictions are bad for all, i know, but sl is based on economy so why not restrictions to PIOF or PIU this should fit for all people willing to spend money for the game and yes, someone has to pay the bill.

Very good idea, alts inworld who are there to cause trouble/grief
rarely have PIOF/PIU

If a group notice is in the middle of being distributed when group queries are disabled, will the group notice distribution fail to complete? If so, will there be any notification that the notice was halted so that a replacement can be sent?

Will disabling group queries also disable creation of group chats or communication within them once established?

Thanks,

Joel

All users spending inworld are part of the economy. (premiums and non premiums..)
As premium you already have some benefits, that makes the payment for it worth.. why asking for even more?
You don't have to be premium, it's your OWN choice to pay more then needed. But don't come an whine about more rights, for the same money!. You stipends + support alone are the price more than worth.. (if you calculate it)

hey!

thats why i have said "the goal with premium" got it?
and i wasnt talking bout prem versus nonprem
i was talkin bout PIOF - so when you buy lindens you will have PIU

maybe you should reread my post

have nice day¿

I am also A full Sim tier payer, and would be happy if LL would simply respond to my support requests. I have 6 or seven open tickets that are still in the "new" state after 2 weeks..

I probably dump $400US into this thing per month. You would think someone could at least read my support request and at least tell me to take a jump or something.

Communication is the key to a happy customer base. Nobody wants an angry mushroom.

M Kingdon should be sacked and frank should be put in charge, so far he's the only one iv'e seen that actually doing something consturctive to the grid rather than Phillip tweaking maps on slurl while his whole grid crumbles round about him...

Hi guys

I just like to say who cares, if you run a business or spend money in sl i am not a prem account user but i spend about 25 pounds a month on sl this may not seem alot to you but it's all i have to spend on sl, i would spend more. I would like to see one of you come up with AI model for sl, and keeping every thing ticking over and not have to worry events , bottlenecks and a single databases, it is true we have alot of crashes, and can't login some times, But i for one really enjoy sl and have met some really nice people, i had a stroke some years ago, sl is helping me to improve my memory.

I have been doing this for over thirty years and have use many different OS over years, they all had the same problems, as far as i can see it is stable around 66000 people ist, i think LL is right to change the events and not use a single database for every thing has it would make it to unstable.

LL keep up the good work.

Who hired Frank M's recruitment policies are an area where I think he deserves a lot of credit.

If it would help, I for one all for bringing back a weekly maintenance/upgrade day. Besides a few scheduled downtime hours is a lot preferable to many unscheduled downtime hours.

just a thought.

With regard to the changes you've made to the way queries are processed, I've noticed a HUGE improvement in the amount of time it takes to load/display textures in my inventory. The list "pops" to display now, whereas before I could grab a cup of coffee sometimes while waiting. Great job!!!!