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Rolling Restart for 1.32.1

Meade Paravane
Hedgehog
Join date: 21 Nov 2006
Posts: 4,845
11-18-2009 10:03
From: Deven Karfield
Clearly at the expense of others seeing as we've seen an increase in the need to have rolling restarts and substantial lag increases over the last couple weeks.

Emerald is the cause of the extra restarts and lag? Wow..

/me wanders off.
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unconventionaldom Ashdene
Registered User
Join date: 25 Oct 2008
Posts: 2
Ghost stories
11-18-2009 10:06
From: Deven Karfield The latest being Emerald. I don't know one person using Emerald who has not experienced multiple daily crashes. Simply put- the more toys you have, the harder SL works, the more prone it is to being a human-made machine and constantly needing restarting and maintenance.[/QUOTE


Deven, I think you have to stop believing all the ghost stories going around lately and read up a little more on the subject.

First of all you know even more than one person now who is not constantly crashing using Emerald viewer, actually I crashed about daily with the SL viewer and only a few times a month with Emerald, quite the opposite.

Secondly, emerald is not a stupid new viewer, but a viewer based on the same code as SL viewer, just with a few add ons to it and some fixes or workarounds of SL viewer bugs.

If you understand a little how servers work as you claim, you would also understand that actually these toys you speak about take load of the server, not adding to it. So making the servers work less hard and not harder. One of the benefits of using emerald is that it takes tasks performed server side using your SL viewer to the client side, thus on your own computer instead of the server.

Only downside of that is that you need a decent powered PC to really reap the benefits of that, with a lower spec pc, no doubt you are better off using the SL viewer and let the LL server do the work instead of slowing down your own PC and risk crashes due to that.

Emerald and SL viewer both serve a particular audience, all depending on their requirements and own PC environment. For me because it fits my high end PC and stopped me for abandoning SL all together because of the numurous crashes and issues the SL viewer gave me. Another "stupid" viewer with extra toys called Snowglobe (a "stupid" LL alternative viewer) was already a step up for me, emerald just gave me that bit extra.
Cincia Singh
Registered User
Join date: 26 Jun 2007
Posts: 79
11-18-2009 10:44
From: someone
Another "stupid" viewer with extra toys called Snowglobe (a "stupid" LL alternative viewer) was already a step up for me, emerald just gave me that bit extra.


I have both, well ... all three if you count the standard SL viewer, and while I get equivalent FPS from both Emerald and Snowglobe, Snowglobe kicks Emerald's pretty green butt when it comes to rezzing things once I arrive somewhere (TP). Emerald is still dogged by it's base in the standard SL viewer which limits it's texture handling capabilities.
Minke Bailey
Registered User
Join date: 8 Feb 2007
Posts: 27
11-18-2009 10:45
Both of the last two rolling restarts (today's and last week's) resulted in content loss for the sim I'm in - it seems that when it came back up it was in the state it had been 1-2 hours before the restart and no image was created before it went down.

When it happened last week I lost more than 1 hour of work, luckily today I remembered last week's loss and could take a copy of all new work before the sim got restarted.

Since it has happened twice in a row I'm really worried that this is how it's going to be from now on. If you miss the restart notice because you're afk for a few minutes you might not have a chance to save your work. It would be nice if someone could look into this.
Mischievous Jinx
Registered User
Join date: 10 Sep 2009
Posts: 53
11-18-2009 11:24
From: Minke Bailey
Both of the last two rolling restarts (today's and last week's) resulted in content loss for the sim I'm in - it seems that when it came back up it was in the state it had been 1-2 hours before the restart and no image was created before it went down.

When it happened last week I lost more than 1 hour of work, luckily today I remembered last week's loss and could take a copy of all new work before the sim got restarted.

Since it has happened twice in a row I'm really worried that this is how it's going to be from now on. If you miss the restart notice because you're afk for a few minutes you might not have a chance to save your work. It would be nice if someone could look into this.


It's called reading the notices in the bottom left hand portion of your screen when you Start SL in whatever client you are using and they say on this day ( even/odd ) will be restarted and planning accordingly

Or follow the blog to see if anything new is posted take a few seconds to save your self a few hours
Minke Bailey
Registered User
Join date: 8 Feb 2007
Posts: 27
11-18-2009 11:35
From: Mischievous Jinx
It's called reading the notices in the bottom left hand portion of your screen when you Start SL in whatever client you are using and they say on this day ( even/odd ) will be restarted and planning accordingly

Or follow the blog to see if anything new is posted take a few seconds to save your self a few hours


I know how to read the grid status and login notices ;-) But that's not the point - I've experienced countless rolling restarts which didn't result in any sim content loss whatsoever and using a sim image that's more than an hour old shouldn't become the rule for rolling restarts. It used to be a few minutes that could be "rolled back" during a rolling restart, but not an hour or more ;-)

edit: And last week's rolling restart wasn't grid wide but only for a few regions according to the status blog, so there was no telling if your region would be one of thouse or not.
Winter Ventura
Eclectic Randomness
Join date: 18 Jul 2006
Posts: 2,579
11-18-2009 11:55
From: Mischievous Jinx
It's called reading the notices in the bottom left hand portion of your screen when you Start SL


You still see those? Every time I log in to SL, that whole area is blank. It has been for like a year and a half. What client are you running?
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Lil Linden
Linden Lab Employee
Join date: 12 May 2008
Posts: 81
Rolling Restart is Over
11-18-2009 12:06
The restarts are done! The new version on Agni is 1.32.1.138516.
Mischievous Jinx
Registered User
Join date: 10 Sep 2009
Posts: 53
11-18-2009 12:51
From: Minke Bailey
I know how to read the grid status and login notices ;-) But that's not the point - I've experienced countless rolling restarts which didn't result in any sim content loss whatsoever and using a sim image that's more than an hour old shouldn't become the rule for rolling restarts. It used to be a few minutes that could be "rolled back" during a rolling restart, but not an hour or more ;-)

edit: And last week's rolling restart wasn't grid wide but only for a few regions according to the status blog, so there was no telling if your region would be one of thouse or not.


Well just so you don't miss it and you can mark your calendar

Scheduled Maintenance Thursday, November 19th

During this scheduled maintenance, starting at 5:00am PST and projected to last until 5:30am PST, logins to Second Life and XStreetSL will be blocked and new registrations will not be available while we carry out a minor upgrade to a central database server. All in-world functions should continue to work normally.
Miro Collas
Registered User
Join date: 28 May 2007
Posts: 73
11-18-2009 13:14
http://jira.secondlife.com/browse/SVC-5002

:-|
Minke Bailey
Registered User
Join date: 8 Feb 2007
Posts: 27
11-18-2009 13:41
From: Mischievous Jinx
Well just so you don't miss it and you can mark your calendar


This is not about reading the status blog to stay informed, I've read it on a daily bases ever since I have signed up with SL, usually more than once a day.

A Rolling Restart should simply restart the sim, bringing it back up to the state it was in right before the restart (given a few minutes).

What happened to the sim I am in is more of a Rollback than a Restart (note the difference?) I can't imagine that's intendend behaviour and I thought I'd mention it here so it can be looked at since it's been the second time in a row and had never happened before, at least not to me.

From: Winter Ventura
You still see those? Every time I log in to SL, that whole area is blank. It has been for like a year and a half. What client are you running?

I'm on Emerald and it does have the latest status blog headlines displayed :-)
Nicolette Lefevre
Registered User
Join date: 12 Oct 2008
Posts: 21
11-18-2009 16:18
From: Winter Ventura
You still see those? Every time I log in to SL, that whole area is blank. It has been for like a year and a half. What client are you running?


Are you running SL on a 30" monitor? For me it went blank when I replaced my 24" monitor with a 30" one. No more status-page on the startup screen of the SL-client. With ANY client I tried (Standard, CoolViewer, Emerald and Kirstens).
Katheryne Helendale
(loading...)
Join date: 5 Jun 2008
Posts: 2,187
11-18-2009 19:28
From: Deven Karfield
Clearly at the expense of others seeing as we've seen an increase in the need to have rolling restarts and substantial lag increases over the last couple weeks.

These have absolutely *nothing* to do with the viewer being used!

May I suggest you do a little more research before you come in here guns a-blazing, firing off accusations, and shooting yourself in the foot?
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Ari Ruben
Registered User
Join date: 18 Nov 2009
Posts: 1
11-18-2009 21:55
From: Katheryne Helendale
These have absolutely *nothing* to do with the viewer being used!

May I suggest you do a little more research before you come in here guns a-blazing, firing off accusations, and shooting yourself in the foot?


Ehm... to be fair, we are talking about a viewer that spams IM messages to every user it sees, and allows, what, three times the normal number of attachments
Ayesha Askham
A Curious Squid
Join date: 23 Apr 2008
Posts: 25
OK, now what?
11-19-2009 03:27
[18 November 09 - 4:00 p.m. Pacific]

Beginning at 7 p.m. Pacific this evening, we’ll be adjusting the performance of roughly 1300 mainland regions, a few at a time. Tomorrow at 7 p.m. Pacific, we’ll tune another 1300 regions to complete the maintenance.

My question to Lil -who is infinitely more communicative and helpful than any other Linden I have had the (mis)fortune to communicate with - is: OK, Now what?

Another 2600 regions being "tuned"? TUNED??

And even I think that posts about viewers here are off topic!
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Ay
Deven Karfield
Registered User
Join date: 26 Dec 2008
Posts: 3
Restarts
11-19-2009 16:34
ok fair enough, if Emerald and other viewers take a load off of SL... why doesn't SL just endorse them and sell them as theirs? wouldn't that make better business sense to want to improve your system. Yeah I don't expect an answer from you, really that's a Linden question.

On the topic-

longer teleport times
delays or no rezzing in objects
I haven't crashed but I've seen that 'pre-crash' state and then it seems to recover
much more lag
using SL's viewer with the latest 'update'
all this in the past say week to 10 days
Really Ansome
Registered User
Join date: 7 Jan 2008
Posts: 1
Absolutely brutal
11-19-2009 18:36
Never never never never never before have i experienced such brutal management of servers and their assets. Fix it and fix it now. Always prepare for the worst and hope for the best. LL seems to be doing the exact opposite. Please stop telling everyone that everything is sunny and shiny. Its not, and its not because you cant seem to understand you need more power. Get it straight, people will pay for things that work. What they hate is paying for something that doesn't. ffs
Canis Hykova
Registered User
Join date: 5 Sep 2009
Posts: 1
Residents?
11-21-2009 09:35
Residents? It often seems we are treated more like Redshirts . . . . . . . . .

The lag has been abysmal recently, as have the TP problems. TP failures, being logged out on TP at least once in every 5 times it seems, Frankly awful attachment lag, and twice i have lost items though failure to rez, and once they were rezzed and completely disappeared on a rolling restart.

Since the move to 64bit it all seems to have gotten as bad as it was when i first came on SL back in 2007-09-06, worse in many cases
Ayesha Askham
A Curious Squid
Join date: 23 Apr 2008
Posts: 25
Ahh Well
11-29-2009 11:03
It seems that either no one is interested in the real reasons for the unplanned and unexplained restarts, or the debate has gone elsewhere.
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Ay
Opensource Obscure
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Join date: 5 Jun 2008
Posts: 115
11-30-2009 03:12
From: Canis Hykova
The lag has been abysmal recently, as have the TP problems. TP failures, being logged out on TP at least once in every 5 times it seems, Frankly awful attachment lag, and twice i have lost items though failure to rez, and once they were rezzed and completely disappeared on a rolling restart.

I think that those are problems on your side, as I almost never experienced them. Too many attachments cause problems to TP - try again removing most of your attachments.

From: Canis Hykova
Since the move to 64bit it all seems to have gotten as bad as it was when i first came on SL back in 2007-09-06, worse in many cases

No way that's the same experience I got. Second Life performs way, way better now than in 2006 or 2007, on both server and clients sides - for me, at least.
Opensource Obscure
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11-30-2009 03:14
From: Ayesha Askham
It seems that either no one is interested in the real reasons for the unplanned and unexplained restarts, or the debate has gone elsewhere.

I hope Lil is simply late with replies and will provide us with more information about that soon .. also note that these days are vacation in US.
Gelese Giano
Registered User
Join date: 25 Jan 2008
Posts: 6
MISSING FOLDERS and my enventory GONE? what going on?
12-01-2009 16:15
HELLO ,

designer here i Notice yesterday All my gowns and tex folder are empty OMG im freaking out is this a roll back issue ? or what ?

VERY CONCERN ! and if this isn't- whom i contact? to find out what going on cause I hand drawn all these gowns ! and now missing


Gelese Giano
Viktoria Dovgal
Join date: 29 Jul 2007
Posts: 3,593
12-01-2009 16:34
Gelese, have a look at this page. http://wiki.secondlife.com/wiki/Inventory_loss There are many things you can try there. It can take some time to give all the possibilities a try, but one of them will probably get your inventory back where you can see it.
Ayesha Askham
A Curious Squid
Join date: 23 Apr 2008
Posts: 25
More unscheduled restarts - how unusual!
12-02-2009 04:47
This on the grid status page:
Quote:
Planned overnight region restarts tonight through Thursday
Posted by Status Desk on December 1st, 2009 at 04:09 pm PST
Beginning at roughly 7 p.m. Pacific this evening, and at about 9 p.m. Pacific tomorrow and Thursday nights, we’ll be migrating about 800 regions per night to new hosts as we perform some work on a few server racks.

Each overnight phase should be concluded by about 5 a.m. Pacific.

Residents and visitors within those regions will receive the customary five-minute warning, followed by a normal restart cycle. Please note that while we’ll work to minimize the chances, it is possible that some regions may be restarted more than once during the maintenance.

As always, we’ll update here with any changes to the scope or scheduling of the project.

end quote:

Well, well,well!

I am becoming rapidly more cynical by the day. What broke this time?

Lindens - GET A GRIP and for the love of lag TELL US WHY....PLEASE!!!
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Ay
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12-03-2009 02:10
From: Ayesha Askham
I am becoming rapidly more cynical by the day. What broke this time?
Lindens - GET A GRIP and for the love of lag TELL US WHY....PLEASE!!!

Personally I find this last update more informative than the first ones.

This "we migrate about 800 regions to new hosts as we perform some work on a few server racks" answer is meaningful enough to me.

Servers are not like diamonds - they're not forever :p
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