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Group Land 1 linden charge error?

Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
07-14-2009 06:25
From: Winter Ventura
I only contacted them to tell them that their group liabilities process was broken. He said "no one else is reporting this".

PLEASE if you experienced this, PLEASE file a support ticket about it!



Group liabilities has been broken for well over a year. For a long long time the Cartel was not charged for the weekly ad fee, well the members weren't charged the bill was added to our account over and over. I sent several requests to LL to get it fixed, they never replied. Other people have done the same. I don't know if it is fixed or not at the moment.
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Arielyn Docherty
I DO Believe in Santa!
Join date: 3 Jul 2007
Posts: 625
07-14-2009 09:50
I was charged a $1L Group Liability for three different groups which never charged me before. $2L of that has been since returned by LL; $1L outstanding. Thanks for the heads up on the group preferences reverting. I will check that when I get home on our own groups. WOOOHOOO for LL!! Grrrr.
Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-15-2009 13:38
Another week, another chage and ticket status still "new"

176757xxx Date: 07/15/2009 01:11:27 Group Liability Destination: Nxxxxk Pxxxx L$1

:eek: :eek:

At least it is sitting in group

Thursday Jul 09, 2009

Parcel Directory Fee -90
Group Dividend -2
Group Liability 90

Total -2
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Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
07-15-2009 14:29
Same again, something's screwed up.
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Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-15-2009 14:42
From: Argent Stonecutter
Same again, something's screwed up.


Your ticket get looked at yet? Mine says NEW still

New Blog thread concerning this issue below


https://blogs.secondlife.com/message/6577#6577
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~*~ Please behave before I have to slap you naked and hide your clothes! ~*~
Argus-eyed = carefully observant or attentive; on the lookout for possible danger

Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
07-15-2009 14:48
From: Argus Collingwood
Your ticket get looked at yet? Mine says NEW still
Same here.
_____________________
Argent Stonecutter - http://globalcausalityviolation.blogspot.com/

"And now I'm going to show you something really cool."

Skyhook Station - http://xrl.us/skyhook23
Coonspiracy Store - http://xrl.us/coonstore
Ciaran Laval
Mostly Harmless
Join date: 11 Mar 2007
Posts: 7,951
07-15-2009 14:51
My ticket said new too. I've just closed it though because I noticed I had this in yesterday's transactions:

Date: 07/14/2009 21:00:49
Group Dividend
Description: 2009-07-08 Correction
Source: The Forum Cartel
Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
07-15-2009 15:01
Missed that... I see that in yesterday's transactions, but THEN I see another L$1 charge today. Added as a comment to my ticket.
_____________________
Argent Stonecutter - http://globalcausalityviolation.blogspot.com/

"And now I'm going to show you something really cool."

Skyhook Station - http://xrl.us/skyhook23
Coonspiracy Store - http://xrl.us/coonstore
Argus Collingwood
Totally Tintable
Join date: 5 Dec 2005
Posts: 600
07-15-2009 15:28
From: Argent Stonecutter
Missed that... I see that in yesterday's transactions, but THEN I see another L$1 charge today. Added as a comment to my ticket.


Ditto! Got it back and then got charged again.

176656xxx Date: 07/14/2009 18:26:16
Group Dividend
Description: 2009-07-08 Correction
Source: Nxxxk Paxxxx
L$1


1767575xxx Date: 07/15/2009 01:11:27
Group Liability
Destination: Nxxxxk Pxxxxe
L$1

where is the confused icon again? lol :eek: :confused:
_____________________
~*~ Please behave before I have to slap you naked and hide your clothes! ~*~
Argus-eyed = carefully observant or attentive; on the lookout for possible danger

LittleMe Jewell
...........
Join date: 8 Oct 2007
Posts: 11,319
07-15-2009 15:57
I got a correction yesterday for both the L$1 charges from last week (and no additional charges after that), though since one was for the Forum Cartel group, that one should not have been a mistake. Hell, LL cannot even correct their mistakes right.
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Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
07-17-2009 05:19
Well, my ticket was just closed by Nicole Linden saying that it was a search fee. Despite my documenting in the ticket that it was NOT a search fee. I pointed her to this thread when I reopened it.
_____________________
Argent Stonecutter - http://globalcausalityviolation.blogspot.com/

"And now I'm going to show you something really cool."

Skyhook Station - http://xrl.us/skyhook23
Coonspiracy Store - http://xrl.us/coonstore
Couldbe Yue
one unhappy customer
Join date: 30 Mar 2008
Posts: 1,532
07-17-2009 05:38
this week they didn't charge me they just short changed me on a group disbursement.

Obviously there's some fixation with 1L

I opened another ticket since this is slightly different. They appear to be ignoring it though - just like the last one.
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