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The™ Grid™ Stability™

Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
04-11-2008 13:31
From: Alicia Sautereau
with Residents Online Now: 33,561, you might wonder WTF are they doing


people must be getting crashes.
Jacer Shepherd
Registered User
Join date: 18 Feb 2007
Posts: 46
Schedule Your Office Hours in the Afternoon . . ..
04-11-2008 13:32
For the Lindens, scheduling your office hours in the afternoon is a Big Bonus.

They disallow logins, so the office hours are REALLY easy
Ann Launay
Neko-licious™
Join date: 8 Aug 2006
Posts: 7,893
04-11-2008 13:32
From: Colette Meiji
evidently they filed a Trademark request on the word "Second" so maybe its not unusual.

And Hippos! And Grid!
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Congratulations and shame on you! You are a bit of a slut.
Damien1 Thorne
Registered User
Join date: 26 Aug 2007
Posts: 4,877
04-11-2008 13:33
As long as the bots survive, that's all that's important
Wildefire Walcott
Heartbreaking
Join date: 8 Nov 2005
Posts: 2,156
04-11-2008 13:33
What's weird is that they've said that they turn off these services when the grid gets overpopulated, but there's only 33K in-world right now, and I've been logged in on days where there were over 60K online, all services were operational, and things seemed to be working okay. What's the deal here?
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Slack Zapedzki
secondBiTS.com
Join date: 13 Feb 2007
Posts: 360
04-11-2008 13:34
From: Colette Meiji
people must be getting crashes.

See, we do need those roundabouts on all sim crossings.
Chris Norse
Loud Arrogant Redneck
Join date: 1 Oct 2006
Posts: 5,735
04-11-2008 13:34
From: Dannoth Dagger
Why must they do it at the most important times. Surely doing it about 5AM GMT would mean that less people would be affected...


Which would make it 9 PM in San Francisco. Yeah, they are gonna be in working that late.



Oh and I am in, having sechies in all the sexbeds.
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Wulfric Chevalier
Give me a Fish!!!!
Join date: 22 Dec 2006
Posts: 947
04-11-2008 13:35
From: Wildefire Walcott
What's weird is that they've said that they turn off these services when the grid gets overpopulated, but there's only 33K in-world right now, and I've been logged in on days where there were over 60K online, all services were operational, and things seemed to be working okay. What's the deal here?


Only 33K cos they disabled logins 40 minutes ago according to the blog.

I've defended them time and time again, but this is insane, "we'll make the grid stable by locking everyone out"
Tegg Bode
FrootLoop Roo Overlord
Join date: 12 Jan 2007
Posts: 5,707
04-11-2008 13:35
From: Alicia Sautereau
with Residents Online Now: 33,561, you might wonder WTF are they doing

Bumping traffic & CAMPING! :P
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Lindal Kidd
Dances With Noobs
Join date: 26 Jun 2007
Posts: 8,371
04-11-2008 13:36
From: Dannoth Dagger
Why must they do it at the most important times. Surely doing it about 5AM GMT would mean that less people would be affected...


They do it BECAUSE there are a lot of people...too many people...online. Doing it when fewer people are online would be pointless.

Not that this is much better...
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Lindal Kidd
Sling Trebuchet
Deleted User
Join date: 20 Jan 2007
Posts: 4,548
04-11-2008 13:36
Ah! and while I was taking a walk on the beach to cool off between searches for old blog comments, I see that they have stopped logins - and other stuff.

FFS
- Restrict logins at say 50,000 or whatever works reliably
- Get the bloody infrastructure sorted out
- Have unrestricted logins to test for breakability on one day a week.
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
04-11-2008 13:37
From: Wildefire Walcott
What's the deal here?
They "updated" things on Wednesday to help with stability so now things actually break faster?
Wulfric Chevalier
Give me a Fish!!!!
Join date: 22 Dec 2006
Posts: 947
04-11-2008 13:38
From: Wulfric Chevalier
Only 33K cos they disabled logins 40 minutes ago according to the blog.

I've defended them time and time again, but this is insane, "we'll make the grid stable by locking everyone out"


But I've just logged in, do they have any idea what they are doing?
Marianne McCann
Feted Inner Child
Join date: 23 Feb 2006
Posts: 7,145
04-11-2008 13:39
From: Colette Meiji
you would think the bots would be easiest to pick up since they stay online the longest contiguous times.

Just log everyone off who has been online for over 12 hours straight.

If you snag some actual humans they probably could use the sleep ..


I would doubt dat anyone who is on an actually doing stuff in world could stay connected for 12 hours straight without at least one good crash. ;-)
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Maximillian Desoto
Max's Landfall Bar & Dock
Join date: 26 Apr 2006
Posts: 323
04-11-2008 13:41
From: Alicia Sautereau
with Residents Online Now: 33,561, you might wonder WTF are they doing


There were 56k online when they closed the doors.

Max
Marcel Flatley
Sampireun Design
Join date: 29 Jul 2007
Posts: 2,032
04-11-2008 13:42
And once again the bots come up without anyone knowing they are responsible for any of the stress.

As I pointed out before, bots surely are not a big load to the asset servers at they have barely inventory. Neither do they have big friendlists, they do not search, get not involved in group IM's, so in my opinion they are not the problem. The growing amount of real users are. But it seems that bots are easier to blame ;)
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Damien1 Thorne
Registered User
Join date: 26 Aug 2007
Posts: 4,877
04-11-2008 13:42
From: Marianne McCann
I would doubt dat anyone who is on an actually doing stuff in world could stay connected for 12 hours straight without at least one good crash. ;-)

Do SLeek clients crash as often as standard ones?
Alicia Sautereau
if (!social) hide;
Join date: 20 Feb 2007
Posts: 3,125
04-11-2008 13:44
posted in the blog but doubtfully would last long...

From: Ali`s blog post

Alicia Sautereau Says: Your comment is awaiting moderation.
Please don't submit your comment more than once.

April 11th, 2008 at 1:42 PM
Sorry Pastrami, this is not to you but to the morons in charge.

retardency at it`s best

who ever was concerned with “Linden Research`s image” must be crying in an offline corner, you don`t have a reputation BUT Linden Research™`s Reputation™

Disabling all services during peak hours every day, brilliant, laughing stock of the community (or in this case, crying stock of the community”, how about you disable the Tier™ and Membership™ timer while this crap isn`t working?

Everything failes EXCEPT TAKING our money!
Give something back for ONCE, i dunno, maybe 2500L to each “payment info on file” as a start to compensate for your incompetence?

Talk about “concurrent users online”, instead of just disabling everything, temp ban those goddamn f`ing traffic/camping bots!
If some campers loose out of L$2 every 12 minutes who cares? at peak times most people can login to SL and of wich some go SHOPPING and SPEND money at residents SHOPS!!!

Here`s a touch cookie:
Are Lindens the biggest bot runners to rack in extra money from residents by beating them to camping spots and making sure they`ll be on 24/7 or just best buddies with the f`ers???
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SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
04-11-2008 13:44
From: Macha Morigi
"Grid Stability"
LL hasn't tried to trademark the word stability in connection with virtual world operation. I wonder why not.
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Alicia Sautereau
if (!social) hide;
Join date: 20 Feb 2007
Posts: 3,125
04-11-2008 13:45
From: Tegg Bode
Bumping traffic & CAMPING! :P

then we have aprox 30k traffic/camping bots? sane and down to earth number...
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Brenda Connolly
Un United Avatar
Join date: 10 Jan 2007
Posts: 25,000
04-11-2008 13:46
From: SuezanneC Baskerville
LL hasn't tried to trademark the word stability in connection with virtual world operation. I wonder why not.

It would cause a cataclysmic explosion akin to the meeting of matter and anti matter.

Or to do so is even more bullshit than even Linden can fling. Your choice.
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Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
04-11-2008 13:46
From: SuezanneC Baskerville
LL hasn't tried to trademark the word stability in connection with virtual world operation. I wonder why not.


ROFL
Sling Trebuchet
Deleted User
Join date: 20 Jan 2007
Posts: 4,548
04-11-2008 13:48
From: Sling Trebuchet
.........
Call me a conspiracy theorist, but .....



OK. Don't call me a conspiracy theorist.

The response to "Whatever happened to ..(a year+old blog posting about restricting logins) was:

From: http://blog.secondlife.com/2008/04/10/rolling-restart-for-server-patch-deploy-tue-wed-april-8-9/#comments

95 Prospero Linden Says: April 10th, 2008 at 5:11 AM
.....
Re: use of blocking those without payment info on file, that is another option we have, but that’s an even more severe option than the temporary disabling of some services, and as such we view it as a measure of last resort.
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Colette Meiji
Registered User
Join date: 25 Mar 2005
Posts: 15,556
04-11-2008 13:49
From: Marcel Flatley
And once again the bots come up without anyone knowing they are responsible for any of the stress.

As I pointed out before, bots surely are not a big load to the asset servers at they have barely inventory. Neither do they have big friendlists, they do not search, get not involved in group IM's, so in my opinion they are not the problem. The growing amount of real users are. But it seems that bots are easier to blame ;)


Thats because the bots aren't people.

If someone is going to be logged off starting with the non-people makes the most sense.

Even if it takes 10 Trafficbots to equal 1 persons worth of resources used.
DanielRavenNest Noe
Registered User
Join date: 26 Oct 2006
Posts: 1,076
Its apparent that SOMETHING changed
04-11-2008 13:49
@30 is correct, we had quite a few weeks of hitting 65,000 online and surviving mostly OK.
But lately things go to hell with a lower number of people online. So something has changed.
Unfortunately, a LOT of things changed recently, so its hard to tell what is the problem.

(1) They renumbered a bunch of server internet addresses, which may or may not include
a physical move of the boxes.

Any change could cause cause more network traffic, or slower network communication.

(2) Version 1.19.1.4 (with Windlight graphics) became the required version.

At the very least, the new install wipes the cache, so many many players have to
re-download everything, putting more load on the system. Once thats done, the new
version may or may not require more data on an ongoing basis.

(3) Server software has been updated to HAVOK 4.

Now that the servers are spending less time on physics, they have more time for
everything else, such as player movement updates, teleports, etc. Lagged out slow
sims in effect held down data traffic by being slow. Now that things work faster, it
therefore puts more load on network, asset servers, etc.

--------------------

beyond these known changes, we had an upstream ISP router failure (last Sat, when
the whole thing was shut down), and possible asset cluster failures/new hardware.

Either of those could cause the grid to perform worse if (a) the replacement routing
is more roundabout, or uses lower performing hardware, or (b) the asset cluster is
missing some equipment, or the new stuff is misconfigured, or just not turned on yet.


I dont have enough insight to tell which of the above is the problem, but its obvious
SOMETHING is, cause SL is failing at lower player populations than before.

DRN
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