By the way, the name is Linden Lab

<------points and screams YEAAAAAAAAAAAAAA Nobody is forcing anyone to be on Sl. If one chooses to pay then fine. If they don`t well its their right. But complaining about broken and totally unusaable platform ( SL ) either way is uncalled for. Those that pay for it should be upset. Those that don`t and only take out of the take, really should be thankful really they can do such things. bitching about a broken game without paying for it is silly really.

She's a lawyer, dude.

oh who might that be

LOL... I assumed that Johan was replying to SuzanneC...

HAHAHAHAH
Thx for the laugh

Now that would be scary thought....shakes in the very thought I think not ahahahhaah

So I'm confused now, did LL stand for Linden Lab or Linden Labs?

No Lumpy Labs

Or LAZY LABS

Or Loony Labs

Ok, I should disclose that I had just gotten home from a wedding/reception where I'd .. you know .. had a few.. but I don't know that I would have worded my OP all that differently otherwise.

It's understandable to be vocal about things we dislike, but the outright ugliness I'm seeing in the forums and blog comments is really just getting to be a bit much, particularly considering that we are all, ostensibly, adults. It just seems to me that we could be quite a bit more constructive in our criticism, and less.. vindictive?

I used to really enjoy Resident Answers. Not so much anymore.

Its worse than that.

I would be more sympathetic if there wasn't a massive outcry weeks and weeks ago when this feature went into beta. And LL claimed to listen, promised to respond to our feedback with "significant changes", and we got essentially nothing. They lied to us, hence the anger.

LL has shown time and time again that they don't really respond to constructive criticism any better than nasty, hate-filled criticism, which in turn generates more hate filled criticism.

actually, the "s" in "Linden Labs" stands for "sucks".

Posting a topic as you did not only show you wanted to causes issues...... Don`t start back tracking and now saying "we could be quite a bit more constructive in our criticism, and less.. vindictive?"...........

You're going to have a long, hard road of being upset then, I guess. New feature development is never going to stop and wait for bug fixes to catch up. That isn't the way forward. That's simply a way to please those of us in the here and now sense, and while that seems an honorable enough expectation, 2 years down the road we would look back to today and realize how shortsighted it really was.

As for building on a buggy platform, yes, it seems odd. In a year or two, when the newly engineered back end pieces of the grid infrastructure are in place, it won't seem so strange. It is possible to build new road surfaces at the same time the bridge support systems are being reinforced. It's not exactly a foreign concept in large scale software development efforts either.

Only time will reveal the winner of the "See? I told you so!" contest.

In what way was my post vindictive or non constructive? And in what way am I back tracking? I don't want to cause new issues, I want to bring attention to existing issues that I feel are getting a bit out of hand. Before you try and turn this back around at me, Usagi, show me some proof that I'm being in the least bit vindictive here, or hypocritical. Maybe I just want Resident Answers to go back to being.. well, Resident Answers. It has become Resident Bitch Fest.

Actually, it is what you have to do at a certain point. I'm not exactly a stranger to product development or the gaming industry in general. If I worked with that mindset, I would be lynched by my customers in a week.

Yes. I agree wholeheartedly.

Though in that timeframe LL will also ahve a long ahrd road of listening to us complain and b*tch along the way.

When LL finally gets it all working (I'llhold my breath for that *Smirks*), yes, we'll all look back with hindsight and realise how shortshighted it was.

But with a differnt outlook than you think.

LL will look back and go: "You know....if we had just fixed this in the first place, doing this this and this would have been soooooo much easier as we wouldn't have had to fix this which broke when we fixed this which broke when we fixed this which broke when we fixed this which broke when we fixed this which broke when we fixed this which broke when....."

And those of us who tried over and over and over and over to help LL with suggestions and were ignored over and over and over, dispite the fact that 5,000 Residents test the Beta and tell them what is wrong and the mistakes STILL go into the Main Grid anyway, well we will sit back and tell LL that one last thing....

"See? I told you so!"

~Jessy

AT a certain point. Who/what defines that point? At what point do you determine that the platform has edged far enough ahead of any potential competition that you can safely put feature development on hold, and throw 100% of your resources at bug chasing? Second Life is far from a conventional gaming platform, and I believe it faces challenges that no other product ever has. Whatever conventional rules of gaming software development exist, when it comes to Second Life, they often are going to be incompatible.

That's not to say that feature development should necessarily be the highest priority, but it is still critical to the overall success of the platform, and with some 3/4 of the developers already focused on bug fixing, I'd say there exists a pretty healthy balance today.

Desperate times/Desperate measures and such. Are we in desperate times yet?

Yes.

SL is not advancing, it is degragating.

And not just in technical aspects, but in that competition aspect as well. LL is not out to make a great platform at any cost. They are there to make money. If they weren't, they wouldn't charge for it.

The continued lack of customer focus is where LL is hurting most.

As for the "advances" on the Grid.....what advances? Flexi was nice, changing clothes while sitting fixed a 3 year old bug....umm...errrmm... *tries to think of more*

In the meantime, sim-to-sim boarder crossings have degragated, inventory loss has climbed, lag has climbed, texture loading time has increased, features such as Snapshot and Chat/IMs have been changed in a mannor that the majority of users dislike, Support is in a hole with Customer outlook as most don't think they even try, Abuse Reporting the same way.....

So where's the "advancement"?

Or do you just mean the advancement in tier for island owners?

~Jessy

I just repeated what you wrote.....Lost really because of the lack of waht your trying to prove here.....But then again you back tracked so......Nowonder there is a confusion here.

Where and how did I back track on anything? That's the question you haven't answered except by repeating the assertion. I believe I stated that even if I weren't somewhat tipsy topsy at the time, I wouldn't have worded it all that differently. Not trying to prove anything. Just sharing an observation is all.

Oh, do you mean things like product testing or build mangement (e.g. so that you don't forget to -O optimize the whole grid build)? Or is it things like beta releases where the developers *listen* to customer feedback on UI design?

Yeah, those things just don't apply to something as futuristic as SL. I understand now; thanks.