Outrage!

I tried to verify myself but you have to say which US state you live in and as far as I know none of the listed US states is in Britain!!!

I don't think this will ever be a problem, but, if I could still be AR'd, it makes me wonder what the point of age verification was then.

But LL's policy regarding this issue is frightful. They really need to do something about it. I wish I could figure out the right kind of lever we could apply to get them to realize it. This is an all-too-frequent subject in the forums.

Peggy: The only fiction is that there is anything called age verification.

Short of a dna scanner or implant for every use of a computer, you have no clue who is on the other end.

Joe23 can be used by a 12yr old whose brother set up the account, and can be verified to that 20 something brother... but still used by an underage person.

Indeed, it's refused my data like 5 times now. So I don't bother with the broken system, it's even more broken in world.

Age restricted parcel, can't walk into it... but can tp in with a landmark or even from search...

In which case they can be thrown out for either sharing accounts or providing false information. Problem solved.

So age verify the non-automated way, it's in the age verification FAQ on the support portal.



JIRA time.

if they are asking for accounts with payment info on...surely if she has payment info on any account that would get the ban lifted..to my knowledge no one under 18 can have a credit card? or did that change?

This post is to express my dismay and anger about the “disabling” of an avatar, and to ask for information and advice.

The avatar of my Romanian friend was suddenly logged out when I was talking with her in SL on Dec. 12 at about 2 PM PDT. When she tried to log back in she was told that her account was disabled until after an hour or so. When she later tried to log in she got the message, “Login failed. We are unable to complete your request at this time. If you are unable to change your password please call (866-4769763)." SL did not give a reason why she should change her password, and no explanation.

She was able to access “My Account” and change her password, but when she subsequently tried to log in to SL using the new password she got the same message quoted above, and she has continued to get that message ever since.

She is in Romania and has a “basic” account. She cannot call the 866 number because she can't understand American spoken English. She filed a “ticket” with SL support and was refused any information. “Echo Linden” replied to her ticket: “Please add as an attachment you holding your identification card. As well scan a close up of your identification card. List any alts that you have and any account with payment information.”

When she protested against sending pictures of her face and “identification card” (a term we don't use in the U.S.), Echo Linden replied flatly that if she wanted to “release” her account she would have to send the pictures. He didn't respond to her plea for some explanation.

This is like something from a Kafka novel or Guantanamo Bay: “You are condemned!” “Why? What were the charges against me? What was the evidence?” “We won't tell you.”
The irrational secrecy and the demands made by Echo Linden are so bizarre that two SL friends have suggested that hackers must be involved. They say that the Lindens would never make such an outrageous demand.

My friend has lost her identify, her L$$, and all her possessions, as well as access to the house that she built on land I let her use. . . with absolutely no notice or explanation. She can no longer even access her account; she's shown a message that it is "disabled".

Why should there be any question of her identity? The Lindens have had her email address from the beginning. If they send an email there, who else would receive it? And why disable one of her main avatars and none of the others, who are still able to enter SL?

If you can offer any advice or information or comment, please do! Thank you. I think that this incident should be of great concern to the entire SL community.

The system is flawed from birth in that you can verify a person's age... but you can not verify the user is the same. George can use Bob's verified account... and there is not way to tell this.

Apparently, an age-verified avatar reported for being under age has to submit RL ID to LL. And insanely, if they get reported again, it seems that they have to resubmit the same details to LL again.
It's ass-covering on a monumental scale.