Outrage!
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Sling Trebuchet
Deleted User
Join date: 20 Jan 2007
Posts: 4,548
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12-21-2008 12:52
From: ArchTx Edo This is pretty typical of LL's incompetent handling of customer service issues. They are so short staffed and overwhelmed by the amount of AR's they process, they spend very little time addressing each one, send out lots of canned violation notices, often with vague or incorrect information on them. There is very little she can do about it other then comply with whatever they want. Yeah, it sucks, I know. I have this sense of a small group of people who have a tiger by the tail. They can't manage the volume of input. The people who first look at whatever ARs are pumped out of the system onto their screens don't have the capability or the mandate to spend any time investigating. They are conditioned to look out for obvious biggies and to discard the rest. The responses are unthinking and formulaic. "Age" is a #1 Biggie handed down from on high. Not doing what you are told to do on this one is a formal disciplinary issue. This is my take on the LL culture. And se we get: From: Conifer Dada So...you could be fully age-verified and then some newbie griefer who's 9 years old in RL decides to AR you as under-age and it's bye-bye Second Life? Even LL realise that "fully age-verified" under the Integrity system is a fiction, so they demand copies of RL documentation in the event of all underage ARs. However, it appears from postings suported by child avatars that they have to (re-)submit the same RL documentation *each time* that they are ARed. This sounds monumentally brain dead, but I can understand how it could be the brain-dead reality. I have to admit that I can not point to an avatar name that has reported that *they* have been forced to resubmit the exact same documentation that they (re-)submitted the last time. I simply have an impression that this is what happens. Can anyone verify from their own experience that this is the case?
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Aeslyn Dae
over and out
Join date: 12 Jul 2007
Posts: 453
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12-21-2008 15:06
... and LL expect this to be taken seriously as a platform for RL business use. I wonder what the five other impossible things are that M and Co all convince themselves of before breakfast. -- Aes
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Avawyn Muircastle
Registered User
Join date: 24 Jul 2008
Posts: 528
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12-21-2008 15:14
From: Phil Deakins Nobody is asking any of my friends for anything. That last part was not meant for you Phil, but for the OP. I guess I gots to spel outs everthin fors Phil. eye yi yi
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Conifer Dada
Hiya m'dooks!
Join date: 6 Oct 2006
Posts: 3,716
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12-21-2008 15:56
Today I witnessed an unprovoked harrassment attack by two griefers working together. They picked on one innocent person, started being abusive to them and then when they replied they started making up lies about them and threatened to AR that person. I saw it with my own eyes - completely unprovoked and ending up, possibly, with the innocent person being banned. At least one person did say they were AR'ing the griefers. Strictly speaking 'I' wasn't there, I'd logged in a disused alt that I was trying to make up my mind whether to cancel but they saw all this nasty drama going on. So I won't cancel them just yet, I'll let them have a nice finale.
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LittleMe Jewell
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Join date: 8 Oct 2007
Posts: 11,319
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12-21-2008 16:16
From: Peggy Paperdoll .... Yet, you expect me to believe you......... No, but there are a few JIRAs on the issue stating that they have also reproduced the same thing and LL has accepted it as a bug. From: Peggy Paperdoll .... You're just not going to get what you demand without giving a lot of personal information........information you obviously are not willing to give. .... Did you read what I wrote? I gave them lots of personal information -- that happens to be what you have to do to get Age Verified. From: Peggy Paperdoll .... So, why continue with the constant bitching about the imperfections of this system? .... The ONLY bitching I have ever done about this was when LL gave landowners the right to flag their lands for Age Verified only but something in the code was messed up and that land would not always let Age Verified people in. The first time I encountered the problem was because my landlord flagged some parcels and I could no longer get there - that, to me, is sufficient reason to bitch about something that was badly implemented. If you go to the store and buy something and get it home to find out that it does not work, do you just meekly accept that and not say a word to anyone and go on about your life?
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♥♥♥ -Lil
Why do you sit there looking like an envelope without any address on it? ~Mark Twain~ Optimism is denial, so face the facts and move on. ♥♥♥ Lil's Yard Sale / Inventory Cleanout: http://slurl.com/secondlife/Triggerfish/52/27/22 . http://www.flickr.com/photos/littleme_jewell
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LittleMe Jewell
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Join date: 8 Oct 2007
Posts: 11,319
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12-21-2008 16:18
From: Avawyn Muircastle That last part was not meant for you Phil, but for the OP. I guess I gots to spel outs everthin fors Phil. eye yi yi You know, it would sure be nice if you would at least practice what you preach. You just recently wrote: From: Avawyn Muircastle ... However, I don't see anyone needing to be mean. Mean and making fun of people doesn't make you smarter nor more attractive, it actually does the opposite. In this thread: /327/09/297367/1.html
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♥♥♥ -Lil
Why do you sit there looking like an envelope without any address on it? ~Mark Twain~ Optimism is denial, so face the facts and move on. ♥♥♥ Lil's Yard Sale / Inventory Cleanout: http://slurl.com/secondlife/Triggerfish/52/27/22 . http://www.flickr.com/photos/littleme_jewell
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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12-21-2008 16:19
From: Conifer Dada Today I witnessed an unprovoked harrassment attack by two griefers working together. They picked on one innocent person, started being abusive to them and then when they replied they started making up lies about them and threatened to AR that person. I saw it with my own eyes - completely unprovoked and ending up, possibly, with the innocent person being banned. At least one person did say they were AR'ing the griefers. Strictly speaking 'I' wasn't there, I'd logged in a disused alt that I was trying to make up my mind whether to cancel but they saw all this nasty drama going on. So I won't cancel them just yet, I'll let them have a nice finale. Save chat logs, note time and place........AR. A pre-emptive AR could possibly save you a lot of hassle in the future (make note of the date, time and place where you submitted the AR). But only AR if the offense is worthy. Every single little thing that happens in SL is logged by LL.....it can be confirmed. I'm not saying it will be confirmed......only that it can be. A phone call if anything unwarranted comes about would likely take care of it.
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Anti Antonelli
Deranged Toymaker
Join date: 25 Apr 2006
Posts: 1,091
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12-21-2008 16:29
From: LittleMe Jewell You know, it would sure be nice if you would at least practice what you preach. Phil does have a way, though, of distilling posts into extremely narrow and rigidly defined out-of-context bits that can be more easily picked apart and rebutted, thereby generating 20 pages of argument which completely misses the point that was so obvious to begin with but gets forgotten in the storm of disdainful rhetoric that follows. Clearly I don't feel like being nice right now either. Sorry.
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Designer of sensual, tasteful couple's animations - for residents who take their leisure time seriously.  http://slurl.com/secondlife/Brownlee/203/110/109/ 
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LittleMe Jewell
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Join date: 8 Oct 2007
Posts: 11,319
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12-21-2008 16:33
From: Anti Antonelli .... Clearly I don't feel like being nice right now either. Sorry. You do not have to be nice, just like I do not. Neither of us has just posted about being mean and making fun. 
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♥♥♥ -Lil
Why do you sit there looking like an envelope without any address on it? ~Mark Twain~ Optimism is denial, so face the facts and move on. ♥♥♥ Lil's Yard Sale / Inventory Cleanout: http://slurl.com/secondlife/Triggerfish/52/27/22 . http://www.flickr.com/photos/littleme_jewell
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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12-21-2008 16:34
From: LittleMe Jewell ........... Did you read what I wrote? I gave them lots of personal information -- that happens to be what you have to do to get Age Verified............ .................. If you go to the store and buy something and get it home to find out that it does not work, do you just meekly accept that and not say a word to anyone and go on about your life? Yes, I read what you wrote. And, it's irrelevant whether or not I actually believe you. What is relevant is that everyone tells us here about some "facts" they've encountered and we are expected to believe them.......with only their say so. I age verified quite easily and have yet to not be able to gain access to any place in SL that has their parcel flagged as adult only. That, to me, means the system works.....but I'm not demanding anyone believe me. Actually, it's not important anyway.....as far as I'm concerned. If I experienced the same problems you stated about age verification and it bothered me as much as it apparently does you then I'd get on the phone to LL and get it straightened out or get a full and accurate explanation why it is not straightened out.......not come to the forums and bitch about it to a whole bunch of strangers who can do absolutely nothing to resolve your problems And..........NO, I don't go meekly about if I did not get something I purchased at the grocerly store once I get home. I jump back in my car or get on the phone and talk to a person who can take care of the problem. I don't run to my neighbor or call them on the phone and bitch.
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Anti Antonelli
Deranged Toymaker
Join date: 25 Apr 2006
Posts: 1,091
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12-21-2008 16:43
From: LittleMe Jewell You do not have to be nice, just like I do not. Neither of us has just posted about being mean and making fun.  Yay, practically a license to kill! Just like James Bond but without the guns. Or the dashing good looks, or really cool cars, or casinos on the riviera, or gorgeous women taking me to bed before agreeing to help me take out their evil bosses. *sigh* Err, you big poo-poo head. (Clearly I need more practice at this being mean stuff, I can't do it consistently.)
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Designer of sensual, tasteful couple's animations - for residents who take their leisure time seriously.  http://slurl.com/secondlife/Brownlee/203/110/109/ 
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Cristalle Karami
Lady of the House
Join date: 4 Dec 2006
Posts: 6,222
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12-21-2008 16:47
I wonder if OP's friend has a child avatar...
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Affordable & beautiful apartments & homes starting at 150L/wk! Waterfront homes, 575L/wk & 300 prims! House of Cristalle low prim prefabs: secondlife://Cristalle/111/60http://cristalleproperties.info http://careeningcristalle.blogspot.com - Careening, A SL Sailing Blog
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LittleMe Jewell
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Join date: 8 Oct 2007
Posts: 11,319
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12-21-2008 16:50
From: Peggy Paperdoll ... If I experienced the same problems you stated about age verification and it bothered me as much as it apparently does you then I'd get on the phone to LL and get it straightened out or get a full and accurate explanation why it is not straightened out.......not come to the forums and bitch about it to a whole bunch of strangers who can do absolutely nothing to resolve your problems .... I have talked to LL and that is why I went to the JIRA system -- LL says that is where we should be reporting what we perceive as bugs. In the IT world that I work in, even if one user says everything is working great, if another user says something is broke, I have to look in to that. I do not automatically believe or dis-believe either of them - and I definitely do not tell one user "well it is working for so-and-so therefore I have no reason to believe anything you say". Sorry, but if it is not working properly all the time, it is not working properly. In something like age verification, there should be no in-between. How about if your financial transactions only worked in your dealings with some people but not with everyone? Some IT applications really do have to be damn near perfect. And I have never bitched on the forums about it until someone else brings the topic up, usually singing the praises of how age verification will solve all of the issues with minors. And even then, I simply say that it does not alway work properly.
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♥♥♥ -Lil
Why do you sit there looking like an envelope without any address on it? ~Mark Twain~ Optimism is denial, so face the facts and move on. ♥♥♥ Lil's Yard Sale / Inventory Cleanout: http://slurl.com/secondlife/Triggerfish/52/27/22 . http://www.flickr.com/photos/littleme_jewell
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LittleMe Jewell
...........
Join date: 8 Oct 2007
Posts: 11,319
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12-21-2008 16:52
From: Anti Antonelli Yay, practically a license to kill! Just like James Bond but without the guns. Or the dashing good looks, or really cool cars, or casinos on the riviera, or gorgeous women taking me to bed before agreeing to help me take out their evil bosses. *sigh* Err, you big poo-poo head. (Clearly I need more practice at this being mean stuff, I can't do it consistently.) LOL - want to go to bed before we solve the evils of the world? 
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♥♥♥ -Lil
Why do you sit there looking like an envelope without any address on it? ~Mark Twain~ Optimism is denial, so face the facts and move on. ♥♥♥ Lil's Yard Sale / Inventory Cleanout: http://slurl.com/secondlife/Triggerfish/52/27/22 . http://www.flickr.com/photos/littleme_jewell
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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12-21-2008 16:53
From: Cristalle Karami I wonder if OP's friend has a child avatar... Soooooo.............it's a "fact" that the OP's friend was locked out of the account for being underaged.  So glad we got that factual information confirmed by someone who would really have that information to give..........wonder how I missed it.
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Bella Posaner
Just say it how it is FFS
Join date: 8 May 2008
Posts: 615
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12-21-2008 16:56
Crickey, I’m always surprised by the cynicism of the people on these boards.
Why would Littleme not be telling the truth about her experiences with age verification, I mean does she have a history of lying or are people on these forums just naturally skeptical, weird.
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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12-21-2008 17:07
LittleMe, you're missing my point entirely. I have never said (even back when this was "the hot" issue) that the age/ID verification that LL decided on was perfect. Nor did I ever say it's near perfect. I actually understand the problems brought up by some about the policy. By the same token I see LL's side of the issue too........it's just a "fact" of life that something has to be done on LL's part. It's not a question of whether or not we like it. We can leave if it bothers us so much. Or we can deal with it as it stands until something better comes along..........if it ever comes along. The fact that you do not start threads about this issue doesn't impress me one bit............you chime in with your "facts" at every opportunity.
I could not care less about you being in some IT group. You are not in LL's IT group so your opinions are only as valid as mine. Send me all your credentials and show me some referrences as to your expertise, I might take your opinions more seriously. Until then you are just another anonymous poster on a forum.......same as me.
Experience in life dictate what I choose to believe or not to believe. Facts are proven.......until then they are nothing more than opinions. If my "facts" (opinions) jive with yours we agree.......if not, we disagree.
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LittleMe Jewell
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Join date: 8 Oct 2007
Posts: 11,319
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12-21-2008 17:08
From: Cristalle Karami I wonder if OP's friend has a child avatar... From: Peggy Paperdoll Soooooo.............it's a "fact" that the OP's friend was locked out of the account for being underaged. What dictionary do you use where "I WONDER" means that what I'm wondering about is a FACT?
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♥♥♥ -Lil
Why do you sit there looking like an envelope without any address on it? ~Mark Twain~ Optimism is denial, so face the facts and move on. ♥♥♥ Lil's Yard Sale / Inventory Cleanout: http://slurl.com/secondlife/Triggerfish/52/27/22 . http://www.flickr.com/photos/littleme_jewell
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LittleMe Jewell
...........
Join date: 8 Oct 2007
Posts: 11,319
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12-21-2008 17:11
From: Peggy Paperdoll LittleMe, you're missing my point entirely. ... And you are missing mine. So we will simply have to agree to disagree, even though apparently neither of us really knows what we are disagreeing about because we are not really understanding the other person.
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♥♥♥ -Lil
Why do you sit there looking like an envelope without any address on it? ~Mark Twain~ Optimism is denial, so face the facts and move on. ♥♥♥ Lil's Yard Sale / Inventory Cleanout: http://slurl.com/secondlife/Triggerfish/52/27/22 . http://www.flickr.com/photos/littleme_jewell
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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12-21-2008 17:13
From: LittleMe Jewell What dictionary do you use where "I WONDER" means that what I'm wondering about is a FACT? Well then I WONDER why anyone would post a comment "wondering" if the subject of this thread has a child avatar in the first place. What made that poster "wonder" that? Thread has degenerated to an argument about age verification...........and I'm as guilty as anyone for taking it in that direction. Our "FACTS" are all really nothing more then "WONDERINGS" 
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Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
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12-21-2008 17:21
From: Klunitz Aeon I don't think this will ever be a problem, but, if I could still be AR'd, it makes me wonder what the point of age verification was then. Public relations.
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Anti Antonelli
Deranged Toymaker
Join date: 25 Apr 2006
Posts: 1,091
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12-21-2008 17:23
From: LittleMe Jewell LOL - want to go to bed before we solve the evils of the world?  Leave me an encrypted message at the usual drop point. Plan on being shaken and stirred.  *takes one last glance around the room before wheeling with cat-like grace and firing a miniature crossbow dart which trails a barely visible wire out the open window and attaches itself to an anonymous building across the street with an audible "thunk", wraps the free end of the cable three times around the leg of a suitably heavy bureau adjacent to the window, then conjures a gleaming pulley and strap affair which he deftly snaps onto the cable, sailing off into the night*
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Designer of sensual, tasteful couple's animations - for residents who take their leisure time seriously.  http://slurl.com/secondlife/Brownlee/203/110/109/ 
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Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
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12-21-2008 17:33
From: Peggy Paperdoll Yes, I read what you wrote. And, it's irrelevant whether or not I actually believe you. The worst potential consequences of believing LittleMe and being mistaken are... we decline to get age-verified in SL, and are extremely careful to avoid having someone think we're under-age. If she is wrong, we have not lost anything. The worst potential consequences of believing Linden Labs and trusting that the age verification process is working are... we get age-verified and get spammed by Aristotle, and we trust that Linden Labs will treat our having jumped through their hoops seriously, and find ourselves locked out because someone took a joke seriously. The amount of proof you need to provide depends on the importance of the claims and the consequences if they're wrong.
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Argent Stonecutter
Emergency Mustelid
Join date: 20 Sep 2005
Posts: 20,263
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12-21-2008 17:35
From: Peggy Paperdoll it's just a "fact" of life that something has to be done on LL's part. It's not a question of whether or not we like it. "Something has to be done, this is something, so we will do it!" "But boss, what about these other options, won't they work better?" "We're already doing something about the problem, we don't need to look at other options."
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Phil Deakins
Prim Savers = low prims
Join date: 17 Jan 2007
Posts: 9,537
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12-21-2008 17:38
From: Avawyn Muircastle That last part was not meant for you Phil, but for the OP. I guess I gots to spel outs everthin fors Phil.
eye yi yi Nope. Just writing what you mean will do. You quoted me and and used words like "your friend", which was obviously written to me - but apparently not.
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