New Abuse Report Categories

Maybe, I'd imagine that the categories are based on AR's they receive, I wonder if some of the categories will actually be actioned or whether they're a black hole.

Perhaps as a last step they will rename Abuse Report to Problem Report or Issue Report, then some of the categories might make a little more sense.

I think Kitty and Arch are on to something here. There are categories of abuse reports listed that LL has no intention of doing anything about, but they include them so people can self-select them to go straight to the circular file instead of having a LL staffer waste their time sorting them out manually. Of course, they won't tell us which ones they aren't going to do anything about, because that would defeat the purpose.

I've had so many valid abuse reports completely ignored that I'm pretty certain that these new categories won't result in any additional disciplinary actions being taken against residents. They're just trying to make their jobs easier, and being able to send some categories of ARs straight to the file dump will help them lots.

So why after over a week am I hearing those yelling chairs? Hmmmmm?

Awesome SuezanneC, thanks for pointing out the new changes.

Age > wearing short skirts if you're over 40

Assault > shouting "WOOT"

Commerce > selling skirts that are too large

Disclosure > talking about boys in chat

Disturbing the peace > wearing bling

Fraud > charging 'too much' for a ham sandwich

Harassment > doing anything that someone else does not like

Indecency > hugging in public

So, have fun, boys and girls, and remember: "Your World. Your Imagination."

"Harassment > Advert farms / visual spam" Watch out add farmers!

Of course this is in the Beta Release, and these new features may or may not make it to the Release Candidate, which may or may not make it to an Official Version.

Simply right-click on an object and choose Mute from the pie menu.

You can also turn off local lights if you wish (Edit-Preferences-Graphics).

That list was quite impressive, but missing a few catagories....what about:

-having so many camping items and hogging up the whole sim
-placing your 'bots' all over on other's property

In my oppinion they should totally BAN camping and bots...all they do is cause lag, not to mention it's cheating!

Anyone else feel the same way?

I sincerely hope that that's true. There are some people who prefer to AR first, ask questions later, and instead of working with people to resolve issues like non-delivery, they will scream and threaten you with ARs. Straight to the circular file is exactly where it should go.

Looks like here is another for the list:

Kidnapping



The "duct tape" thing worries me.

Disturbing the peace > Unfair use of region resources

Not sure what you mean with this one?

If it's meant to grief than it falls under Harassment (and looking at the list there doesn't actually seem to be a category for general harassment; "Impeding movement" doesn't seem like a great fit for things like orbitting or particle/prim/sound griefing either)

This is excellent. I'm a damn fan.

I especially like the ones that start with the word "fraud". I have no less than three candidates for those categories right now.

Careful. One particular bot runner on the forums has got a very sensitive radar for words like that

I see nothing wrong with camping. It's certainly not 'cheating', since you'd have to break a rule to cheat. Lots of newbies camp for the lindens, and thats perfectly fine.

But, I agree in banning bots. I'd be perfectly happy with every ava on the grid being piloted by a human.

That means that a tree or plant on somebody else's land is hanging over your land. I've only ever had the problem with Governor Linden (way back, a Linden removed some weeds from a Linden railroad right of way next to my house), but it can also happen between residents.

Perhaps the purpose of this is in part information gathering; LL is trying to assemble statistics about how common the various kinds of abuse are. And yes, the categories are a form of triage; some categories require immediate response even to a single report (notably the ones involving underage residents and the ones about attacks on the grid); others allow more time for response, or only warrant investigation if there is a pattern of abuse by a resident.

Age > Age play sex
Age > Adult resident on Teen Second Life
Age > Underage resident on Adult Second Life
Assault > Combat sandbox / unsafe area
Assault > Safe area
Assault > Weapons testing sandbox
Copyright or intellectual property violation
Commerce > Failure to deliver product or service
Disclosure > First life information
Disclosure > Remotely monitoring chat
Disclosure > Second Life information/chat/IMs
Disturbing the peace > Unfair use of region resources
Disturbing the peace > Excessive scripted objects
Disturbing the peace > Object littering
Disturbing the peace > Repetitive spam
Disturbing the peace > Unwanted advert spam
Fraud > L$
Fraud > Land
Fraud > Pyramid scheme or chain letter
Fraud > US$
Harassment > Advert farms / visual spam
Harassment > Defaming individuals or groups
Harassment > Impeding movement
Harassment > Sexual harassment
Harassment > Soliciting/inciting others to violate ToS
Harassment > Verbal abuse
Indecency > Broadly offensive content or conduct
Indecency > Broadly visible mature content
Indecency > Inappropriate avatar name
Indecency > Mature content in PG region
Intolerance
Land > Abuse of sandbox resources
Land > Encroachment > Object/textures
Land > Encroachment > Particles
Land > Encroachment > Trees/plants
Trademark violation
Wagering/gambling
Other
Age play ok long not sex in it

do not makes camps do not boter or go to sim ppl do not give a dam camping damb
you give ppl free cash do not make a camp give it to ppl

bot
<ping>
bot
<ping>
bot
<ping>

(insert witty Monty Python quote here)

"What's that for?"
"That's the machine that goes "ping!"

Anyway.. anyone know know a decent avenue for trying to get that first category altered? Who should I pester?

If there's a discrepancy between the abuse categories and the ToS (and I'll agree that this seems to be the case) in a particular version of the client, then I think the first step would be to create an entry in the pJIRA (http://jira.secondlife.com) against that version of the client.

Having the pJIRA entry as a reference, you could then go to the Wednesday GTeam meeting in Kremer sim (10am SL time) and make the GTeam aware of the issue. The GTeam can then confirm (or not) that there is indeed a discrepancy, and if so, they can point the devs at the pJIRA entry and get the ball rolling to have things corrected.

Just my take on things, of course... good luck!

double post

I agree with this.

Plus, it's psychologically bad for SL. What I mean is, new people come in and discover a bunch of zombies. Who look to them just like regular people.

Bad for retention, bad for morale.

coco

*bump*

The categories are meant to represent actual AR'able offense, but it's still under review/in progress.

Things that are essentially resident-resident disputes (like "Commerce > Failure to deliver product or service" will be reviewed and removed so there's no actual change in policy there.

A JIRA on it would help too (if there isn't one about it already by now), or about the categories in general.

(Not a literal quote of what was said, just my own rephrasing of the answer)