SL Crash Rate 30%

wow from start of 1.7 i crash minimal 14 times a day

Hi and welcome to SL, Eoin. It can be frustrating crashing that many times, I too have been crashing a lot lately. Just don't give up on it, once you get through all the bugs SL is definitely worth it. I have an ATI card but I don't think that's my problem. I haven't crashed this bad in quite a long time up until now. I hope they resolve this mess soon, otherwise they might lose a lot of new customers..what new customer would want to endure crashing a bazillion times? I really do hope your crashing problems are fixed, SL is a great game/world to experience! Best of luck to you and to anyone else experiencing problems.

I'll one-up you, Kazuo:



(I made that a week ago! Tony Starks fans unite!)

To avoid Ghost-jacking this thread I'll mention that only since 1.7 has my crash rate been anything like 30%, and that's on a Mac with an accursed ATI that occasionally makes certain surfaces cycle through every available texture. Probably 10% before the last two weeks, if even that much.

*sigh*
I remember those days. Now, not only does it crash me, it clings to me and won't let me break free. I wait until I can finally force quit the nonfunctional crash reporter in addition to the program itself. This seems to piss it off even more because it now requires two attempts to relog. I figure it's pouting. No, typing "Open sesame!", "Mother may I?", or "Pretty please with sugar on top." does not help.

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I think what kept people hanging in there prior to the upgrade was the belief that 1.7 would address performance issues. This sounds like maintaining the previous status quo is considered acceptable.

I think i can recall 3 or 4 crashes since July. Use rate 1-2 hours/day. This much difference means that some system charactersistics are more open to crashes. Is anybody doing stats on system by cresh rate?

Are there people that really don`t crash? thats hard to believe.

I never experienced a 1 in 3 rate of crashing, and I doubt that most people have.

My guess is that a bunch of those crashes happen daily by people trying to access SL through free trials (or now, just plain old free accounts) and realizing they couldn't because their computer couldn't hack it. There are probably a BUNCH of these every day. Don't you think maybe?

Having said that, I don't care for what I gleaned through questioning in another thread, which is basically, if we hang in there, eventually things will run more smoothly and faster than they ever did before.

EXCEPT that scripts, builds, and textures that were perfectly okay in 1.6 will now be "resource hogs" which can't be seen/used anyway.

I really don't care how many people tell me how great this is, and how it represents improvement and "moving ahead". I'll consider it great when the speeds of the things I normally do get back to what they were in 1.6. AND the new building bugs are gone. AND people's inventory stops disappearing right and left. AND we don't have to run every script/texture/build past some sort of undefined higher level of requirements before using them.

Then I will consider that we went through a bunch of misery just trying to get back to 1.6 levels.

Having said THAT, things seem to be going a bit faster for me now. (Either that, or I'm just getting used to it.) And I don't discount that there is some secret wonderfulness that is coming along, and my non-techie brain just can't manage to fathom the whole marvelous process.

coco

i have a GeForce 6600 card and everything up to date and i opened my firewall for to let SL to not be blocked at all. I have been dealing with the Lindens for the past couple days and have done everything they said. And yet still I am crashing every 1-15 min. And I have ALOT of things to do on Second Life and I am now considering quitting after being a member for a year and half. Unless they fix SL then im staying...if not then why bother playing a game thats seriously unstable to play without being frustrated?

You aren't at all out of line there. I used to do software development for a living. I don't know what the culture is like over at LL, but if they are a "let's get this done by date X" type shop, it could explain a few things.

Programming does not fit well into that kind of model. You can sit there and look at your product and think, "This is going to take about five more days," but then when you actually set to working on it, you find something else that needs attention that didn't occur to you before. And then something else crops up beside that, etc. And you have to fix these things in such a way that something else doesn't break. And you may find that a major rewrite is in order.

Where I used to work, coders were managed by people who didn't know coding. It worked OK most of the time, but every now and then something like this would crop up and the managers didn't really understand the nature of what was going on. They THOUGHT they did (it is common for someone with a novice understanding to think they understand WAY more than they do), but really, they just made things worse. On learning that there would be delays, one of the higher-ups - a gentleman with particularly pointy hair - said something pretty memorable. "We need to stop thinking of reasons for this project to fail, and start thinking of reasons for it to succeed." I'm sure he thought he was being motivational, but that's just not an effective way of handling this sort of problem.

As in customer service, it is important to set and meet expectations. Promising software by a certain deadline is something a developer should avoid. "Getting this out the door as quickly as possible" is another red flag. It feels good to get software out the door, but I'm sure you know what happens to people who are guided only by what feels good. In the end, haste makes waste.

On the other side of the issue, it is true that the preview grid is not really big enough to simulate every contingency. The real grid is massive and it's hard to simulate something on that scale, so even if they had it running "perfectly" on the preview grid, they might still have encountered these problems.

You should count your blessings, I arrived in SL at a time when SL had a 99% crash rate
Seriously, I remember having to restart SL or even my computer every 5-10 minutes and it didnt even work very well when it was working. I remember I tried very hard to stay in the same place without even rotating my view, for some reason SL often crashed when i was flying / rotating my av, probably because of all that shit rezzing at once or all the textures swapping in and out of my card. I had an unsupported graphics card... PowerVR's Kyro2, same chip they put in the Dreamcast.

IRONMAN!

Just had to show my appreciation.

And speaking of ghosts, has anyone seen avatar ghosting in 1.7 yet?

One of the many things that just turned me off to LL; their refusal to work on their process of releasing software. Yes, refusal. This has been going on long enough where the whole "experimental something new gotta expect breaks" thing has just become a fan boi excuse for LL.

The tech is great. I admire it, really. The vision I think is getting lost, but not beyond redemption...yet.

I'm a pro developer. A lot of us are. And I'm pretty sure we can all say, there is no way we would hold down work if we consistently put out software as problemetic as SL. Virtually every release is a disaster.

My textures in the Vorago don't even render anymore. I walk up and down invisible ramps. In all the time that thing has been running, got to be at least a year now, this has never happened, so it's not my machine, I'm running everything I should have to be running, drivers, high end 3d card, all the rest. I also crash constantly now.

It wouldn't be unreasonable at all to demand compensation, but LL has covered themselves; their EULA states, more or less, that the product and/or service doesn't even really have to work.

Funny how this stuff never makes the articles or reviews. Got to wonder who's writing them.

What does avatar ghosting mean?

Does it mean that my legs, which looked okay a minute ago, suddenly turn gray? Cause I changed underpants?

coco

I don't count my blessings because these trips down memory lane are irrelevant to me. I'm not surprised the game had troubles way back when. (Not sure if your point is just about your own graphics part, or about the game itself.)

What is surprising for me is the game worked one way, since I joined in February 2005, and now works whole lots worse.

To me it's not the same as any other update I've experienced.

coco

That's because you haven't been around very long.

Which, I think, was the point.

Sorry to hear of your problems, Tcoz. Hopefully they will make things better in the next release or two, although I don't think there is much chance they will do what users would see as gettng their act together in general.

It is good to hear from SL veterans and especially so when they are professional developers in real life. You are able to offer a viewpoint that most can't. Please try to post more often.