SL Crash Rate 30%
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Merwan Marker
Booring...
Join date: 28 Jan 2004
Posts: 4,706
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11-03-2005 14:42
Thank you Jesse Linden for posting Chris Linden's Grid status update - full text is at link below. Call me spoiled, but I find a 30% crash rate to be very high...Say if your phone, or your electricity worked 7 times out of 10, would that be acceptable? Discuss... "Crash Rate Overall client crash rate has not significantly changed between 1.6 and 1.7. In a given 24 hour period, before 1.7 was launched, roughly 30% of login sessions experienced a crash or lockup. This remains true after 1.7. Obviously these are not great statistics, in the last month we have launched a developer program to track down our crashes and reduce the number dramatically. They have just recently finished an extensive project of analyzing and sorting all our crash data." Full update: Grid status update from Chris Linden
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Cristiano Midnight
Evil Snapshot Baron
Join date: 17 May 2003
Posts: 8,616
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11-03-2005 14:44
That number caught my attention too - though my experience with SL has been fairly good overall in the crash department. Every once in a great while it will crash, but certainly nowhere near that kind of ratio. If SL has crashed 10 times on me in a year of using it, that is high.
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Hiro Queso
503less
Join date: 23 Feb 2005
Posts: 2,753
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11-03-2005 14:46
Pre update I crashed maybe 1 in 100. Now I am crashing about 50% of the time. There is definately a big difference between pre and post update in my experience.
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
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11-03-2005 14:48
From: Merwan Marker Call me spoiled, but I find a 30% crash rate to be very high...Say if your phone, or your electricity worked 7 times out of 10, would that be acceptable?
Whelp, another aspect of the problem is... okeydoke... service goes DOWN, how quickly does it come back UP? If everytime you crashed in SL, it'd guarantee you couldn't get back in for an hour, it'd be a YUGE frustration. Crashes bother me but I can recover pretty quickly from them, within a few seconds, and log back in.
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Merwan Marker
Booring...
Join date: 28 Jan 2004
Posts: 4,706
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11-03-2005 14:51
From: Torley Torgeson Whelp, another aspect of the problem is... okeydoke... service goes DOWN, how quickly does it come back UP? If everytime you crashed in SL, it'd guarantee you couldn't get back in for an hour, it'd be a YUGE frustration. Crashes bother me but I can recover pretty quickly from them, within a few seconds, and log back in. Wow - great spin pit-misteress! LoL
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Aliasi Stonebender
Return of Catbread
Join date: 30 Jan 2005
Posts: 1,858
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11-03-2005 15:16
Most of those crashes seem to stem from ATI cards, though. So, it's less that, of all the residents, you will end in a crash 30% of a time, and more "if you have an ATI video card, you will crash a lot."
And, well, we know this.
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Enabran Templar
Capitalist Pig
Join date: 26 Aug 2004
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11-03-2005 15:20
30% seemed a little high to me, too. How did it get so out of hand?
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Hiro Queso
503less
Join date: 23 Feb 2005
Posts: 2,753
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11-03-2005 15:23
From: Enabran Templar 30% seemed a little high to me, too. How did it get so out of hand? Yeh that is high. The part that caught my attention tho was the 'Overall client crash rate has not significantly changed between 1.6 and 1.7'.
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blaze Spinnaker
1/2 Serious
Join date: 12 Aug 2004
Posts: 5,898
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11-03-2005 15:26
Meaning the fixed a bunch of bugs and just created a whole new batch of them.
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Hiro Queso
503less
Join date: 23 Feb 2005
Posts: 2,753
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11-03-2005 15:28
I can only assume there is some now lucky person who was crashing all the time in 1.6 and now has no problems at all, balancing out my experience 
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Enabran Templar
Capitalist Pig
Join date: 26 Aug 2004
Posts: 4,506
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11-03-2005 15:32
From: Hiro Queso Yeh that is high. The part that caught my attention tho was the 'Overall client crash rate has not significantly changed between 1.6 and 1.7'. Indeed! So much for progress. I'm feeling a little concerned about the QA culture at Linden Lab. Here, look at this. On the 21st at 2:20 PM, 1.7.0.51 is released as a final release candidate. Six hours later, Karen announces that 1.7 will launch in three days. Call me crazy and conservative, but if I have a final candidate, I'm going to test the hell out of that thing for at least a week before I draw conclusions as to its viability for release. How can you release new changes, no matter how simple, and then decide on a three-day-away deployment with six hours of testing? What am I missing here?
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From: Hiro Pendragon Furthermore, as Second Life goes to the Metaverse, and this becomes an open platform, Linden Lab risks lawsuit in court and [attachment culling] will, I repeat WILL be reverse in court. Second Life Forums: Who needs Reason when you can use bold tags?
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Kazuo Murakami
Sofa King
Join date: 31 Aug 2005
Posts: 359
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11-03-2005 16:00
From: Enabran Templar I'm feeling a little concerned about the QA culture at Linden Lab.
Given that I saw you in the thread regarding the fact that Linden Lab does NO UNIT TESTING, I find it hard to believe that you are merely a LITTLE concerned.
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Enabran Templar
Capitalist Pig
Join date: 26 Aug 2004
Posts: 4,506
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11-03-2005 16:06
From: Kazuo Murakami Given that I saw you in the thread regarding the fact that Linden Lab does NO UNIT TESTING, I find it hard to believe that you are merely a LITTLE concerned. I'm a fan of understatement.  Actually, no, I just feel I have to qualify my remarks because I know relatively little about professional software development. I'm not certain that I hold sufficient experience to have strong opinions on matters like these until I have much more information than I currently do. At the moment, I'm just getting a little tingle that's telling me that maybe something's wrong.
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From: Hiro Pendragon Furthermore, as Second Life goes to the Metaverse, and this becomes an open platform, Linden Lab risks lawsuit in court and [attachment culling] will, I repeat WILL be reverse in court. Second Life Forums: Who needs Reason when you can use bold tags?
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Kurshie Muromachi
Primtastic!
Join date: 24 Apr 2005
Posts: 278
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11-03-2005 16:32
And just imagine how things will turn out when Havok 2 or even the new rendering engine is implemented. This is far from over.
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SuezanneC Baskerville
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11-03-2005 16:41
From: Merwan Marker Wow - great spin pit-misteress!
LoL What do you mean by pit-misteress? Is "misteress" a TG related honorific?
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Llewelyn Mistral
Registered User
Join date: 5 Oct 2005
Posts: 49
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11-03-2005 18:28
I never crashed in 1.6, apart from possibly one or two times I can't remember right now, but now in some sims it'll crash on me every minute for periods of time, then be fine for a while, then do it again. And no, I don't have an ATI vid card. I also know I'm not the only one with this problem in the same areas. I won't even be doing anything, perhaps in the middle of typing a message, or alt-tabbed on another window, then *poof*.
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Tateru Nino
Girl Genius
Join date: 13 Sep 2005
Posts: 312
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11-03-2005 20:13
From: Hiro Queso I can only assume there is some now lucky person who was crashing all the time in 1.6 and now has no problems at all, balancing out my experience  That would be me, on the Radeon 9200SE. No more crashes since we hit 1.7. No more crashes, or lockups. A couple nasty ghostings caused by that glitch with teleport-hacks that forced me to log out, but that's all over. Actually, come to think of it, aside from that I've not ghosted once since 1.7. Has anyone else?
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
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11-03-2005 20:14
From: Tateru Nino Actually, come to think of it, aside from that I've not ghosted once since 1.7. Has anyone else?
Not I. I'm still looking for 'dem ghostface killahs.
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Kazuo Murakami
Sofa King
Join date: 31 Aug 2005
Posts: 359
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11-03-2005 20:23
From: Torley Torgeson Not I. I'm still looking for 'dem ghostface killahs. Found em 
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
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11-03-2005 20:31
LOLEX thanxies Kazuo I needed that!
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Nathan Stewart
Registered User
Join date: 2 Feb 2005
Posts: 1,039
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11-03-2005 20:32
Im not sure if i even agree with the current crash statistics from what i understand the people running macs they are having alot more crashes too and their crash logger is crashing too so they are not even able to send in crash logs, so does this figure take into account for that, although personally i had my first crash with this build tonight, but the crash logger itself failed to send in a report deciding instead to freeze, perhaps this is due to the current asset problems im not sure.
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Buster Peel
Spat the dummy.
Join date: 7 Feb 2005
Posts: 1,242
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11-03-2005 20:33
From: blaze Spinnaker Meaning the fixed a bunch of bugs and just created a whole new batch of them. That's called "software development". I woulda thought you would know that 
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Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
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11-04-2005 01:22
I am doing alot of crashing out during logout.
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Moopf Murray
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Join date: 7 Jan 2004
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11-04-2005 02:04
I think that whole post by Jesse makes for some sorry reading, really sorry reading. - 30% crash rates - Drops in FPS that, reading between the lines, won't be sorted quickly 30% crash rates, even before 1.7, is an astonighingly high number. I mean, it's verging on astronomical. You have a nearly 1 in 3 chance of crashing every time you login - wow, that's farcical. I don't agree with their average drops in FPS from 15.5 to 12.2 either, I think that's on the very optimistic side myself (and we all know that averages can be manipulated depending on the way they're calculated). My FPS has dropped a great deal more than that, and I'm on a high end machine. And they've reclaimed 0.5fps with the patches - woohoo, now we're flying. I just have to shake my head and ask how we got into this sorry mess, where a 30% crash rate has been accepted as normal by LL for what appears to be a considerable length of time. Client FPS rates were already slow before 1.7, now they're even worse - that's progress for you.
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Eoin Tardis
Registered User
Join date: 3 Nov 2005
Posts: 1
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Crashing and ATI Cards
11-04-2005 03:01
I just signed onto SL yesterday and I have had over 50 crashes. It's getting to the point that I'm beginning to think that thie is more frustration than it is worth. I noted that some of the earlier replies said that part of the problem might be my ATI card. Is there any way, aside from surgery, to deal with this?
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