Crashed 11 times tonight already...
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Laukosargas Svarog
Angel ?
Join date: 18 Aug 2004
Posts: 1,304
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10-24-2005 21:39
1.7 is possibly really cool but I can't seem to stay in world long enough to find out...
I'm crashing when I open or click in windows, like the group window or the prefs. I've crashed when I hit a snapshot shortcut. And when clicked on the map once.
This new mac version seems very unstable, anyone else experiencing similar ?
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Cathal McGettigan
Registered User
Join date: 27 Jul 2005
Posts: 1
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10-27-2005 02:15
Constant crashes for me too when opening things like a profile or a friends list...and three kernal panics yesterday :/
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Elror Gullwing
Registered User
Join date: 6 Sep 2004
Posts: 306
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1.7.1 Crashes
10-27-2005 14:56
Yes, I too, continue to experience crashes when opening menus and tools, such as Profile, Friends and other random pulldown menu items. I don't see any particular items that cause a crash every time. But, I do notice the sudden burst of HD activity as the data streams from the server - and then the client crashes.
The crashes seem less frequest today in 1.7.1. And the relog is much faster. I plan to manually trash the cache before logging back on later. Was giving 1.7.1 a chance to build a good cache, but 3 crashes in 3 hours...time to clean it out.
Hoping this is not a Mac client bug, and only a sympton related to the sim severs that are still experiencing very erratic performance.
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Laukosargas Svarog
Angel ?
Join date: 18 Aug 2004
Posts: 1,304
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10-27-2005 15:10
1.7.1 seems much better but I have noticed ... my cache size limit is no longer respected, ( I had 2.4 gig in the cache earlier ) and i lose local sound after being online for a while, at which point I get the "opening a window crash", all 3 are probably client bugs and seem related to each other ( ? ) 1.7.1 generally seems much more stable and way less laggy, nice in fact ! 
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Morgana Aubret
Damaged Beyond Repair
Join date: 12 Jul 2005
Posts: 139
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10-30-2005 11:42
Add me to the list. Windows and dialogs work initially, but I also lose local sound after a while and it seems opening anything crashes me at that point - prefs, find, friends, etc.  I had some feedback from other people in the game that it might not be a Mac only problem, but I can't be sure.
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Laukosargas Svarog
Angel ?
Join date: 18 Aug 2004
Posts: 1,304
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10-30-2005 14:13
Deleting the cache fixes it until the cache fills up again, send bug reports people.
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Seagel Neville
Far East User
Join date: 2 Jan 2005
Posts: 1,476
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10-30-2005 23:42
Let me also join your club. I've experienced all crashes Laukosargas mentioned. And to make bad things worse, I always got stuck with the crashing report.  I'd got to execute "force quit" whenever I got a crash.
_____________________
 Seagel Neville 
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Nepenthe Sieyes
Registered User
Join date: 26 Aug 2005
Posts: 10
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10-31-2005 02:08
From: Seagel Neville Let me also join your club. I've experienced all crashes Laukosargas mentioned. And to make bad things worse, I always got stuck with the crashing report.  I'd got to execute "force quit" whenever I got a crash. Yeah, i've got a little system going now..crash on opening any windows, quit SL (instead of reopen), open SL, force quit the crashreport, quit SL (cause it sits there forever on long in) and then reopen SL, i'm back, waiting to rez for ten minutes. lovely. 
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Laukosargas Svarog
Angel ?
Join date: 18 Aug 2004
Posts: 1,304
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10-31-2005 03:36
From: Nepenthe Sieyes Yeah, i've got a little system going now..crash on opening any windows, quit SL (instead of reopen), open SL, force quit the crashreport, quit SL (cause it sits there forever on long in) and then reopen SL, i'm back, waiting to rez for ten minutes. lovely.  Precisely, 25 minutes in-world, 10 out ... repeat ... rinse There's a massive memory leak and the files cacheing system is borked, what on earth did they do ? ! I used the preview grid for more than a few hours and didnt see any of these problems.
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Oerbewustzijn Archer
Registered User
Join date: 2 May 2005
Posts: 66
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10-31-2005 03:52
Me to same problems as above and cannot send crash report.
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Morgana Aubret
Damaged Beyond Repair
Join date: 12 Jul 2005
Posts: 139
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10-31-2005 07:15
I crash, then I have to force quit out of the app anyway, because it still hangs there after the crash. Then I have to start SL, then it either crashes or I have to quit it again. Then I have to start SL again - this time I might get through, or I might not. I never get anything to send a crash report. I DID see some of this in the preview grid - but I only was on there right before the switch - when the main grid got messed up an no one could get on.
This completely sucks. I get online - get three or four people IMing me while I am building something. Then I crash, go through the above, and then end up at some random telehub on login. I fly back to where I was building, contact all the people I was IMing to apologize, and get another small slice of time before I get to start all over again. I don't think I made it to 11 crashes yesterday, but I got really close, and it was becoming every half hour by the end of the day.
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Arwen LeMay
Registered User
Join date: 30 Dec 2004
Posts: 19
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10-31-2005 09:29
I'm having none of these problems on my 1.35GHz g4 powerbook with 64M videoram, running latest 10.4.
But I do seem to have experienced a general in-world slow down, even after i do everything possible, like no ground detail at all etc.
I'm not very happy. It's always been marginal, but I think its maybe getting below the point I can put up with it.
Do I have to contaminate myself by buying a PC ? Heaven forbid.
Say I bite the bullet and get a dual 2.5GHz g5 desktop with a topclass video card? Will I really get performance that delights me (2Mb adsl) or will I always fall well behind the decent PC the advancing game complexity is actually matched to ?
Because the Mac client will always be half the speed or less?
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Morgana Aubret
Damaged Beyond Repair
Join date: 12 Jul 2005
Posts: 139
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10-31-2005 12:20
Arwen - I am running SL on two computers - a below spec G4 with 733 MHz, 1.5 GB RAM, and a 32 MB card. Performance is not really acceptable for me even with all the graphics at a minimum, but my roommate (a more tolerant soul) can work with it. My computer is a G5 - 2 Gz, 4.5 GB RAM, and 256 MB card. Performance on that one is just fine - when I'm not crashing.  Upgrading the video card did wonders for me.
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Revidescent Delvecchio
indelible feeling
Join date: 10 Jul 2004
Posts: 41
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Second Crash
11-01-2005 01:03
Same problem. Crash every 10-25 minutes. The crash reporter is usually a grey-box where I can't enter any data, and I have to reboot my Mac after the SL crash, because nothing else runs right and SL will NOT reconnect.
Things I have been doing when a crash occurs. 1. Changing my eyes 2. Trying to open a pose 3. Changing appearance sliders 4. Clicking on a "classified" tab in someone's profile 5. Putting on a shirt 6. Editing an object And more things that I'm mentally blocking, because the whole experience is getting really painful. Must... medicate.
Things that don't work very well, if at all: 1. Changing tabs in profiles, IMs or in the edit window. 2. Buying items is a pie menu option, but when the window with list of items being sold comes up, no items are listed, and no buy button ever appears. 3. Loading contents of objects in general, they just don't load.
What is the official word on this?
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Dann Sillanpaa
Registered User
Join date: 19 Oct 2005
Posts: 1
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OSX serial crashes problem workaround
11-01-2005 01:06
I've experienced many of these symptoms, including multiple crashes, sub one fps framerates, hanging on startup. The one thing that seems to work is to delete the contents of the folder home/library/application support/secondlife. Then I get 5-10 fps and stability most of the time. The folder is repopulated at start up, with prefs at default.
I'm probably deleting more than I need to, but maybe someone at Linden can spare the time to delete the thousands of subcombinations available and find out why this might be working.
Dann
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Laukosargas Svarog
Angel ?
Join date: 18 Aug 2004
Posts: 1,304
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11-01-2005 03:13
From: Dann Sillanpaa I've experienced many of these symptoms, including multiple crashes, sub one fps framerates, hanging on startup. The one thing that seems to work is to delete the contents of the folder home/library/application support/secondlife. Then I get 5-10 fps and stability most of the time. The folder is repopulated at start up, with prefs at default.
I'm probably deleting more than I need to, but maybe someone at Linden can spare the time to delete the thousands of subcombinations available and find out why this might be working.
Dann Dan is right but his solution is overkill, you only need to delete ~/library/application support/secondlife/cache if you delete the entire secondlife folder you delete all your prefs as well which ends up being a pita after a while  The crashes occur when the cache fills, so to get the most time out of SL atm use SL prefs to set the cache size to 1gig. When the cache is full you might notice local sound stop, that is the point at which you will crash the next time you open any UI window. Please people use the Help menu to send in game bug reports, LL totally ignore these forums.
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Myrrh Massiel
Registered User
Join date: 7 Oct 2005
Posts: 362
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11-01-2005 12:13
From: someone Please people use the Help menu to send in game bug reports, LL totally ignore these forums. ...thanks for the pointer - i'd been wondering about that, since the crashreporter also dies and there's no way for LL to be thusly collecting data on this issue... ...and just to add another data point to this thread - OSX 10.4.x on a G5 dual 2.0, same behavoir of whenever the cache fills up, losing sound first followed by a disk-thrashing crash when opening a new UI element, crash reporter frozen until force-quit from the finder menu, first relog after quitting hangs requiring a manual quit and second relog in order to get back online... :/ ...i don't think i have my cache setting maxed out at the moment, so i'll try that in order to give myself more time between crashes until this problem is fixed...
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Reed Steinbeck
Registered User
Join date: 15 Oct 2005
Posts: 2
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still crashing... me too...
11-01-2005 13:46
Just for the record... I too have been consistently crashing out. I cleared the cache and reduced all the settings to their minimum BUT still I crash out in just a matter of minutes.
The funny thing is, with 1.6. I had no problem, and was able to stay in world for as long as I like. Hope someone comes up with a solution soon.
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
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11-01-2005 15:16
I had some very weird freezes that kept the last active image of SL static on the screen, and typing and everything still goes through (according to friends) but it necessitates a relog. I can't seem to gain control of the window again—minimizing and maximizing makes the screen go black.
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Laukosargas Svarog
Angel ?
Join date: 18 Aug 2004
Posts: 1,304
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11-03-2005 15:00
I am so bored of having to relog every 20 minutes !! 2 weeks almost now !! Arent broken file systems and memory leaks worth fixing ?
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Binski Lamington
Registered User
Join date: 30 Aug 2005
Posts: 1
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increased crashes
11-05-2005 10:34
Yes I am also experiencing much of what has been said. Crashing for what seems like typical and usual things one does. I also have the problem with the Crash Reporter I have tried to execute force quit - but have had my computer totally frozen and have had to reboot manually many times. It is happening now nearly every time I go into sl. I'm sure I didn't have this many crashes before! Binski
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Anima Graff
Registered User
Join date: 7 Sep 2005
Posts: 33
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11-05-2005 10:47
I had a long chat witb a friendly Linden last night, about my Macintosh problems. Much like all those described above! Repeated (3-5) crashes per hour, movement like through glue, crashes when opening a new search or map window etc. With his advice, the single best thing that has made a big difference for me today is to a) Not run in a window b) Drop your screen resolution by one setting (on my iMac G5, standard is 1400 x 900, so I dropped it down to 1152 x 720). Magic! Normal walking and flying speed, walking not bad in populated areas like the Welocme zones, only one crash in 5 hours today. And also, (a Mac thing, this) when you hear the fan start to spin down, you'd know you were about to crash and were helpless; now, if I close the search/map, whatever, windows immediately, I can mostly avoid the crash... after a few moments the fan starts to spin up again.
Other useful settings I'm running at his suggestion: Avatar rendering normal, no bump-mapping, all grahics tick-box options off, AGP graphics on, Avatar detail slider down to halfway, draw distrance 96m, max particle size 256.
Your settings may be different... but, try it!
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Jessant Sion
Registered User
Join date: 14 Sep 2005
Posts: 65
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11-05-2005 12:24
hmmm, interesting I hope this works, lol, thanks for the suggestions.
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Laukosargas Svarog
Angel ?
Join date: 18 Aug 2004
Posts: 1,304
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11-05-2005 12:37
From: Anima Graff I had a long chat witb a friendly Linden last night, about my Macintosh problems. Much like all those described above! Repeated (3-5) crashes per hour, movement like through glue, crashes when opening a new search or map window etc. With his advice, the single best thing that has made a big difference for me today is to a) Not run in a window b) Drop your screen resolution by one setting (on my iMac G5, standard is 1400 x 900, so I dropped it down to 1152 x 720). Magic! Normal walking and flying speed, walking not bad in populated areas like the Welocme zones, only one crash in 5 hours today. And also, (a Mac thing, this) when you hear the fan start to spin down, you'd know you were about to crash and were helpless; now, if I close the search/map, whatever, windows immediately, I can mostly avoid the crash... after a few moments the fan starts to spin up again.
Other useful settings I'm running at his suggestion: Avatar rendering normal, no bump-mapping, all grahics tick-box options off, AGP graphics on, Avatar detail slider down to halfway, draw distrance 96m, max particle size 256.
Your settings may be different... but, try it! These are the bog standard Linden responses, I'm surprised they didn't tell you to check your firewall as well. All of these suggestions are valid but only help poor performance. The bugs causing the major crashes many of us are experiencing are unrelated to simple performance issues. After nearly two weeks of trouble LL have at last announced they're aware of the bugs and are attempting to fix them. The announcement came from a rare email response to a bug report, presumably they're getting so many reports they needed to halt the flow ! Let's hope the patch comes soon ! ( BTW if you follow ALL the above suggestions you'd do just as well to poke your fingers in your eyes ! )
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amounra Amarula
Registered User
Join date: 2 Apr 2005
Posts: 1
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thanks lauk
11-05-2005 19:30
As I've been experiencing these problems on three different machines and had already come to the conclusion that it was a cache problem, I'm glad they've admitted the problem and are working it out (hopefully). Never have I experience this sketchy of a client release for OSX, but then I haven't been around that long.
I've got all the usual problems.
Just a note to thank all who did report the bug earlier on, maybe it will speed things on a bit....and to lauk for heading up the inquiry....please let us know if you or anyone else learns anything further, because this is way beyond irritating.
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