Open Letter to Kona, XtremeTester, Cory, Pony, Blue, Torley - SOMEONE!!!

I'm sorry but even for a hobbit the thought of a Pony saying 'neigh' is very funny!


OK, am I the only one who has to sit for at least 5 full minutes with First Look's "starting secondlife"?

RE: askin poneh fer help - I was desperate, clutching at hay-errrm straws! yeah thats it.

From what I've read on this thread and from what I've heard during discussions of First Look with lotta folks in game:

1) So the folder flappin sich is fixed. But there's a plethora of OTHER bugs that will drive you just as insanely sad and upset.

2) First Look still doesn't work at ALL ie incompatible with couple of types of vid cards. Which ones those are, I totally forgit, and dang that sucks cuz I'll bet mine is one of those.

3) We are all going to be forced to use a new viewer that isn't ready for prime time. Thats cool because we are supposed to be used to that type of thing already.

In conclusion.

I'm supposed to give up on asking for a product (the rest of you are paying for) to work the way its supposed to. First Look. Original Look. Either one.

OK: I give up.

kthxgbye.

enjoy.

Brace Coral: 1 (getting rid of star ratings on business ie classifieds forum)
Linden Lab: 5 (or 1000+, I lost track)

I love you too, Pol - wherever you are

From: someone

Open Letter to Kona, XtremeTester, Cory, Pony, Blue, Torley - SOMEONE!!!

It has been reported that the Lindens don't even look at the forums any more because it crunches their buzz.

Hello everyone,

I am using 'First Look' and I must say that the 'Folder-stay-open'-thing is fixed
(at least for me) in the newest Version.
And all in all I am so very satisfied with what the Lindens did with the 'First Look'.
It is fast, stable (well more stable than my silly line at the moment) and the only thingy
I can complain about is the overlaying windows from the vendors.

I work a lot with tiny prims and have no problem. My folders stay closed... or open
like I want them. My SL client (SL) starts within 30 seconds. SL has no display problems.
And I am using hardware that is about 1 Year old... or so... maybe 1.5.

And if you are unsure if you can run 'First Look', then please get the viewer and test it,
so the Lindens at least have a fair chance of fixing the problem(s) you might get.
And... ah... for me the thingy is delivering what I pay for, if I may say so, everything
works up to the point of 30,000 people online.. but that is not a client problem

Test 'First Look' and give feedback, so the problems get addressed by Linden Labs.

Regards,
Lillyann

I've been using 'First Look' as well, but not as my only viewer. I tend to jump back and forth between them, depending on what I was doing and what particular problems were affecting the grid at the time. For me at least, First Look has been steadily improving. It loads fast, runs better, textures load quicker... I don't use it exclusively yet as I have run into problems with it now and then, but it's great having the option -- if something irks me with one viewer I switch to the other.

However, as First Look is destined to become the new official viewer, it is definately a good idea for everyone, or as many as possible, to give it a try.

-Atashi

p.s. Hi Lillyann!

God forbid Lindens show that they read the RESIDENT answers forum.

It'll encourage even more rant posts than ever.

I agree that the OP's issue is certainly an annoyance ... but I'd say there are more critical things in the pipeline ahead of it. Then again, I never close my inventory window, so it doesn't bother me as often.

--
I still remember when we couldn't filter/search our inventory...
I'd rather have flapping folders than return to those days.

God forbid the Lindens actually do anything to fix their hideously poor communications policies.

It would defuse the vast majority of rant posts, leading to a better product, more customer loyalty/tolerance/understanding, and more time to focus on the things that are important to both LL AND its customers.

But, we've already been over this elsewhere. How many other places do you want to carry it over to, Jopsy?

Ignoring, of course, that Resident Answers is not a communication channel to reach the Lindens... it's a place to reach out and ask for advice/answers/help FROM OTHER RESIDENTS.

If we, as a community, habitually abuse every communication channel available to us... we won't have any left available to us.

LL chopped out Linden Answers cuz they just didn't want to deal

That didn't stop me from trying where I could

you been around long enuff to know its not about abuse. Its about what LL chooses to and chooses to not deal with

Okay... please explain it to me as if I were born yesterday...

How does that make it relevant or appropriate for Resident Answers?

Ignoring, of course, that this is PRECISELY the problem. Closing off avenues of communication simply EXACERBATES the problem. It doesn't make it go away any more than sticking one's head in the sand makes the lions, tigers, and bears ignore you (oh my!).



..and your apologistic posts in here are doing exactly WHAT to help this situation?

The Lindens are eventually going to close this forum down anyway; it's in their long-term plans to push all "forum"-type communication away from them to third-party sites where they can finally and completely do away with any temptation to communicate with their customers openly. Not like that hasn't happened already anyway, though.

THAT problem is between people that are annoyed about LL's customer support and LL. This is RESIDENT ANSWERS.

Is this some sort of "Civil Disobedience" tactic that you think will make any difference other than the premature demise of resident answers?







So... You want to help kill one of the few places people can come to for help by further poisoning it with off-topic nonsense? What good is that going to do?

Take your issues up with LL, I'm not standing between you and them.

Well, we're residents, and we're "answering". You on the apologist side; me on the opposite side.



Actually, I wouldn't have posted to this thread, except I took issue with your sarcastic tone and attitude in responding to the complaint. Woo! Complaining about complaining. Gotta love it!



It is on-topic. People are having issues, with a deeper issue being lack of Linden attention to their issues. As a resident, I understand and comiserate. That's what an "Open Letter" is; it's a way to share something with your fellow residents and have them share their thoughts and support with you. Not every post for peer support has to be in the form of a question, ya know.

In addition, I seriously doubt a handful of posts or threads is going to kill off the forum any faster than it is already dying.



No worries there, pal.

If everyone had an attitude like that, it would be a whole lot more than a handful.

Seriously, people with bad attitudes feed off each other and that makes the forums very ugly sometimes. Does anyone actually read the forum guidelines anymore?

/invalid_link.html

More and more every day, I would estimate.



In the environment where the future existence of a communications medium is dubious at best, and the lack of anyone "in charge" showing that they care on a regular basis, that is what happens.

There's nothing in the forum guidelines that says that people can't be upset, depressed, have bad attitudes (especially justified ones), et cetera, and post about it, as long as they stay within the grey confines of the rules.

The way to correct "bad attitudes" is by giving them no reason to be held. One does this by communicating, by showing that one cares, maintaining even a semblence of a presence in the venue.

You're right. I apologize... and I will endeavor to reign in my inherent forum-snarkiness and condescending attitude.

Talarus- It'll be all right. We do care about you. *Hugs*

--
I still need to work on my sarcasm though.... sorry.

In conclusion:

SOME of you have been drinking the kool-aid and there's no reasoning with you

here's a question for ya:

Was it the grape or the cherry flavor?

Now you can feel all good and stuff and do what the voices are telling you is true and correct and (baa baa baa) following the rules to the exact letter and post your resident answer to a resident question.

enjoy!

hehe poor brace well you know not everyone is "sheep like" and has a mind but i hate coolaide

also the flip flapping folders give me gas so I too would appreciate they be fixed

see you on the blogs one day I have to remember when you do your salsa thing so i can drop in and say hello

also stay off the mainland sims you wont get quite so frustrated seems to have cured my problems left the bulk of the lag there and now hang around the private ones much more pleasant

Grape. Definitely.

It stains better... and doesn't clog our squirt guns when we aim for the renegades that refuse to drink it.

--
I'm just a uniquely rebellious conformist.

No Koolaid here But I haven't been around as long as you, Brace, so give me another year (if we're still here then )...

I do see your point...but my point was that this specific issue is fixed in FL. As I said, there are other bugs in its place so I guess it's whichever one drives you the most nuts

The love is just.. overwhelming. I'm gonna tear up. I think I need some flexi prim tissues :/

can't use the newest version its missing all the account transaction information and so I had to roll back and am now two viewers out of date due to lack of transaction information in the end I will probably run like 20 viewers since each one has a cure for one problem but there is not one viewer that cures all the problems

*runs out to buy a new hard drive to handle the 20 viewers needed to deal with each situation*

*prays for the fixes all to be in one viewer and the transaction info to reappear very soon.. *

See that's the thing, there will be only one viewer going forward...no more - use this for that, and that for this. I hope too they put the account info back but I don't think that's a bug The escape key on the other hand, is a bug.

If Torley were here it would be watermelon kool-aid and hugs for all. We'd all feel a lot better! Even with the flapping folders.

OK lets forget the folder flappin issue for a moment.

As many have already mentioned the current First Look is lacking something completely VITAL to Second Life:

"For example, the current "First look viewer" has an absolutely deadly "misfeature" as I heard the blingsider call it -- let's call it "gross oversight created by asses who never come inworld and don't care about inworld business". Instead of the inworld account history, which is absolutely necessary to run an inworld business, there is now merely a grab of your browser to hoist you out of SL on to the web page which...isn't updated for more than 12 hours anyway.

So you can't see who paid you or where and even your scripted boxes saying that report belatedly due to all the dbase foul-ups. You can't total for the day, see what's happening if someone makes a mistake and their payment bounces, you can't do refunds efficiently or make discounts or steer people to better discount pricings or anything -- you are in the dark."

How terrifying is this? If LL can leave out account history...... You can see how I'm not going to be downloading this thing anytime soon.

Unbelievable!

For a company that wants to be "the next internet" the decision to move the immediacy of having your money transactions at your fingertips, to a 12+ hour delay on the website...

I'll quote from the above quote: let's call it "gross oversight created by asses who never come inworld and don't care about inworld business"

Exactly.

I thought the anti-business, anti-commercial hash smoking contingent of employees had been weeded (pun intended) out.

Guess not. Hey YOU GUYS! No matter how high philly (yalls boss) gets - he knows that business is the main attractor to SL and what keeps things going. Economy much?

Fix the Fookin First Look. Flappin Folders be Damned.

Shame on you. Detox and get back to Werk.