Abuse Report Report - Very Fast Response

There was an abandoned Huey helicopter hovering near my place. It was there
in the morning my time. And now when I got home from work ten hours later
it was still there loudly hovering.

Filed an Abuse Report and watched how long it would take for a response.

Well, in 50 seconds, the owner of the craft showed up and promptly removed it. =)

Not sure if that was a coincidence, but I doubt it.

- Infrared

Maybe it belonged to the Linden who reads the abuse reports?

The question is: "Is one supposed to file an abuse report against someone, for such a thing?"

I would have IMed the helicopter owner. Filing an abuse report because of an abandoned helicopter seems overkill to me.

I left that up to Linden Lab.

- Infrared

I wonder about this too and decided not to there was this screaming box near small lot I own and someone wrote me and asked if I could help them that I didn't know.
The land I have has option to turn off outside sounds like that but earlier that week I literally was flooded with these green scripted messages from some idiots box of calm so badly I couldn't do a thing and it was coming from another sim across the linden govenor road.
Can you report screaming repeative boxes the owners refuse to pick up or being flooded with script messages so bad you can't build or see? The owner of the device name was confusing. I couldn't even find it friend had to so I could mute the creator, owner, and object.

I left that up to Linden Lab.

Also, it wasn't just an abandoned helicopter, it was a helicopter hovering about
3 meters above ground with engines roaring for ten hours...but I should've IM'd
first methinks... =)

- Infrared

Basically you could file an AR, since the object makes it impossible for you to actually live on your lot.

About the new AR system, read this: /142/b0/181103/1.html

Mandy C

hahah your lucky i Abused reported issues of the same kind and i have to heard a ******* yet from them 2 weeks later!

or...

... the Web Surveryor!!

There is a distinct possibility that I was the owner of said helicopter. You can't really blame the owner of vehicles for attempting to enjoy a little flight time across the grid, and suddenly getting thrown 100,000 meters underground, losing control of the aircraft, and having to relog. When I find such things on my property, I send a polite IM to the owner, and each time, they have happily come back to retreive the lost vehicle. I would do the same, if asked.

zk

If you forgive me, abuse reports should be filled when the abuse is "real".

First off, I'm one of the people who like to travel around in cars/airplanes/whatever. Sometimes ban lines, sims crossings, whatever, make it so we lose our car and such.

Sometimes (due to many reasons) we "lose" the last location of our car/whatever, and if it doesn't end in our "lost and found" folder, we need someone to:

1) manually return the car/whatever to us
2) tell us where our car/whatever is

A now long time ago I lost a plane, tried to search for it with no success, until someone IMed me because the plane was overhanging his property and he couldn't remove it. I was more than happy to take back my stuff and since that day I have one more friend.

Anyway, if it was your land, why didn't you return the helicopter yourself? And anyways you could have IMed the helicopter owner. "Leaving it to the Lindens" only means more unnecessary work for them.

@Mandy: I believe we should try to be tolerant! One thing is an object obviously meant for griefing, another thing is a vehicle who could have been lost for a lot of reasons. And anyway I'm sure that the first try should be to return the object (if one can), then to IM the owner.

Long time since I last saw it but if a land owner returns an object to its owner, do they get still get a chat message saying 'so-and-so returned by auto-return?'
Might save the IM-ing for those who are too busy

If the owner manually returns something, they get a message saying it was returned by _name_. If by auto return, that's mentioned in the IM, and not the parcel owner.

Oh, but I am tolerant! I filed only one AR since I started SL. In this case the object was not on FD Spark's land so returning it was not an option. And since this object was clearly ment for griefing, an AR would have been a valid solution.

Mandy C

Well Samantha...point well taken. As I conceded, I should've IM'd first.

The land is not mine...I know the owner and he's not around right now.
It's next door to me.

The owner of the heli was able to easily remove it so it wasn't an issue of it getting
stuck outside of his control.

In the Knowledge Base we read:

What is abuse?

Abuse is when anyone violates the Terms of Service (TOS) or the Community Standards (CS).

Number 6 of the Community Standards states:

Disturbing the Peace

Every Resident has a right to live their Second Life. Disrupting scheduled events, repeated transmission of undesired advertising content, the use of repetitive sounds, following or self-spawning items, or other objects that intentionally slow server performance or inhibit another Resident's ability to enjoy Second Life are examples of Disturbing the Peace.

Thus my AR would apply under "use of repetitive sounds". Which was what was buggin' me.

- Infrared

Hey, even better! Thanks Zaphod

The problem with this is that when things go haywire during vehicle travel, they REALLY go haywire. When we lose control of the vehicle, often we have no way of knowing where to go back to find it. You assume that the helo was under the control of the owner, and it's very probable that it in fact wasn't. Go to Phase 5, get yourself an inexpensive helicopter and spend an hour trying to fly it around the mainland. You'll see what I mean. Yes, there are inconsiderate people who just get bored, stand up and leave their junk behind. The majority of us are not that way, and do not deserve to be AR'd for something that was entirely outside our ability to prevent or control. Your "use of repetive sounds" argument would only apply if you can reasonably assume that it was deliberate, whether by negligence or simply a desire to annoy.

Hi Zaphod --

The Abuse Report I filed would only resulted in a gentle reminder to pick up
the object at would include the helpful coordinates, in case the owner lost
the item.

In that case it would've been helpful.

Also, I think there's another side to AR's that people may not consider and that
is anonymity. Some might be cautious to complain to someone personally.

I fly helicopters and sail and motorboat...and have lost my craft countless
times...and if I lost one in a place that didn't have an auto-return and I was
contacted by LL to pick it up at XX I would be thankful.

- Infrared

Zaphod explained the situation very well and to me it seems like you have no flying experience in SL.

You should try, then maybe you will understand. As Zaphod says, sometimes we have no way to tell what the last location of the aircraft/whatever is, unless someone tell us. Then, and only then, we can remove our stuff.

About the CS, please... My antigrav ship does emit repetitive sounds. Does that means that everybody should AR me all the time?

Sure, I am flying up the in the sky and I'm travelling across, so the sound can hardly bother anybody, but if we take the CS literally I should be banned from SL for life

My point is that AR should be used only for real griefing or at least when everything else fails.

I can't know what happened behind the curtains. Maybe after the AR a Linden managed to get hold of the helicopter owner, it seems most likely, but I believe that should you have IMed the owner, the effect would have been the same, with an AR less and less work for the Lindens.

Interestingly, and somewhat anecdotal, I ARd an object called "FREE SEX SOUNDS" sitting behind my store in a PG region over a week ago. This box contains some exceedingly vulgar audio clips from various porn flicks. The box remains.

Hi Samantha --

Little did I know this thread would have legs! =)



I don't agree with that point. If you read the Community Standards there
are many reasons which Linden Lab considers valid for AR that are not
strictly griefing.

For example: Disclosure.

- Infrared

Hey Zaphod --



Where is that box? =) Seriously.

Btw...spent many a fine summer and winter in Big Bear...in the early 1960's.

- Infrared

With all due respect Infrared, looks to me like you're doing what in my country we call "Arrampicarsi sugli specchi".

To begin with, in the CS you won't find "grief", "griefer" or "griefing". So what?

Not to mention that what falls under disclosure is yes a violation of the CS, but would also be against current privacy laws of my country.

And honestly speaking, last time I checked losing a vehicle on SL was not a federal crime

Anyway, this is a moot point since the issue is over by now, but I stand by my position. The AR was unnecessary. You have the right to not agree with me.

Having waited some 10 hours, it is not unreasonable to want the offending object gone. If auto return isnt available, then IMing the owner would be one recourse and sometimes works, however if the owner isn't in game or likely to be for an undeterminate time, it's also reasonable to put in a AR.

For the most part, I have to wonder why someone would want a craft to make such a racket in the first place? Why must we make SL so close to the RL things that bug most people in the first place? A simple entry to the script switching off sound, or landing the craft (and turning off sound) once the pilot/driver has left, would perhaps resolve the issue?

I think you're missing a key point here, with all due respect. "Intent". In the case of the annoying helicopter, there are a few possible scenarios:

1) The owner intentionally left the object there, not necessarily intending to annoy you, but not really caring one way or the other. This is a negligent action, and clearly a violation of the Community Standards.

2) The owner intentionally left the object there, for the specific purpose of annoying you. Clear violation.

3) The owner was happily flying the helicopter around, having loads of fun, when his/her client crashed. They were unable to return to the location where the helo was lost, because the "last location" wasn't known when they logged back in. There is no violation of the community standards in this case, and an AR, while handy for getting the job done, is unwarranted.