I am so frustrated!!

I didn't say I was going in........

I didn't say I was going in........

I think once you say "Everyone into the pool" you are then obligated to get into the pool. *nods matter-of-factly*

But I think the L$10 beer object is still L$10 to your customer, who bought your beer object.

And since it is only $10, wouldn't it be just as easy - and much friendlier - just to give him the $10 back, with a pleasant comment, than to tell him no and to give it to a friend?

And by the way, are you selling copyable AND transferrable beer objects, as this would imply? Remember, I was asking what you would do about COPYABLE objects inadvertently bought more than once.

Don't worry, it's safe. We've removed all the larger gooey bits. Come on in, the water's great!

(And I might decline to sell it to you)

Yes, yes... Elex is a bad bad manz. My problem with the thread is it's a venting thread. Instead of giving the merchant enough time to respond the OP has taken to the forums to tell us the horrible horrible tale of woe.

For whatever reasons (most likely a bug or possibly an overactive mouse-finger) the OP wound up with three copies of the merchandise.

If we point out this wasn't the merchant's fault we are unsympathetic.

If we point out that the situation can't be resolved under the Terms of Service we are unsympathetic.

I still won't ever buy from any of your shops, I might add. And you are free to also never sell to me. This section of course became far less productive, my fault too. But I also needed to vent after seeing some of your responses.

*Marks "Elbow Room - Mare" off her list of places to someday try*

I hope you are also the owner and not just the server-bot described in Profile. Be a shame for your employer to suffer from your public boorishness, now that I understand what type of service to expect there.

I still think underneath all that is an actual human being. Underneath that....Parking probably.

If you go into a RL bar and accidentally order two beers you'll get charged for both of them. I treat my virtual bar the same way. After you buy the drink it's your's. I don't care whether or not the purchaser has the manual dexterity to get it up to their slack jaw and consume the imaginary contents. I guess they shouldn't have ordered two beers. Maybe in the future they'll think before opening their mouth or, in SL, wildly clicking their mouse. It's a bar. Not a soup kitchen. After I sell someone the beer I don't become their Best Friend Forever. My pleasant comment would most likely be, "Then I guess you're out an extra US$3-cents. Why not give the drink to the girl next to you, big spender."

Yeah, I know what you asked. And found it rather deranged. If they were copyable _and_ transferable I'd wind up selling one beer object that would be copied and transferred endlessly. Last time I checked it was my object and I can set the perms whatever way I wish. Allow me to repeat, it's a bar, not a soup kitchen.

OK, well, I guess you meant he can't REALLY give the beer to a friend, that it is a sort of joke when you tell them that.

But the way I look at it, in a real bar (where they will take it back, by the way), the beer is real. In SL - when things are copy, there is no cost to producing them.

So you are out just as much time saying no and joking than you would be refunding the $10, with a pleasant comment.

So really - the only difference is - the customer is left unhappy, over making a mistake that costs him, but would cost you nothing to rectify (except the $10 you get to keep that he really didn't intend to give you).

Shhh... you got your refund, remember, "Steve"? Be happy.

Dunno who "Steve" is or what you mean, but businesses make impressions, customers remember those impressions when they decide where to take repeat business, and you certainly made yours ^_^

The SL beer object is transferable.

Once the RL beer is opened it's your's. You now own the RL beer that you ordered. The bartender is under no obligation to screw the cap back on and put it back in the cooler. You ordered two beers? They're both opened? Guess what... you now have to pay for both of them. It's what you asked for. You ordered them. You have to pay for them. You don't want to pay for them? Fine. It's unlikely the bartender will serve you in the future. You order drinks you won't pay for.

Once the SL beer object arrives in your Inventory... guess what? You own it. It's your's. You purchased two SL beer objects? Guess what? You own them. They're in your Inventory.

It was the customer's mistake? As I am a bartender and not a mindreader I cannot divine their intent. Upon purchase of the beer object I'm under no obligation to make them happy. I don't have to be the best man at their wedding. I don't have to look at photos of their ugly stepchildren. In exchange for money they got their beer object(s).

Please take a moment to examine your own circular logic:

You make houses. They are free to copy. Why do you charge people for them? Oh, because after making them you sell them. But paying for them might make people unhappy. Why are you not giving away your houses to make people happy? They're free to copy. Because you make them and sell them.

Please don't be presumptive and consider yourself my customer.

I think, actually, you will have fewer of those to worry about, so it's all good.

I think THIS thread isn't going to end well.

End well or just end. That is the question. What was the answer again?

42.

Zaphod should have known that!

I think He's in Love, Ava.