An Out of Control Situation.
|
Travis Lambert
White dog, red collar
Join date: 3 Jun 2004
Posts: 2,819
|
03-01-2006 21:40
From: Ghost Hauptmann Ok, folks in Yucca there are a few things we can do to help deal with the casino. These were things I was told by a LLE just before I got the server reset at about 5:00 PM SL time.
First, everytime the server is full and you can't get in file an abuse report. Make sure to note Casino as the primary cause and that they are abusing server resources which it is.
Second, if you are in a position to call LL at their tollfree number.
Finally, do this. This is what I did to get a server reset after Live Help did not work. Run a find on Linden under the people tab. See who is online and check to see if any are Abuse or Liaision's. Ask if they are on the main grid. If they are explain the situation and request a server reset. If it is an abuse person, I would also suggest that they come look at the sim before the reset and watch it after the reset. If none of those types are on start talking to the others and asking if they can do a server reset.
Just remember when doing all of this be nice about it. Remember the folks you are asking for help are a lot more likely to try to help you even if it is only a server reset if you treat them with respect and nicely.
I hope this helps. This sounds like great advice 
_____________________
------------------ The ShelterThe Shelter is a non-profit recreation center for new residents, and supporters of new residents. Our goal is to provide a positive & supportive social environment for those looking for one in our overwhelming world.
|
Merlyn Bailly
owner, AVALON GALLERIA
Join date: 7 Sep 2005
Posts: 576
|
You're missing the point, Shaun...
03-02-2006 22:50
From: Shaun Altman Question:
If you all didn't want the possibility of a laggy neighbor, why didn't you buy this land? You can't expect someone else who's paying for the land you didn't want to pay for to sacrafice their SL experience for the sake of your own. They pay their SL bill too. They may be paying their SL bill, but they don't own the entire sim and their operation effectively locks everyone else who lives/owns/rents there out. It is _NOT_ their private sim, and the other residents deserve _REASONABLE ACCESS AND USAGE OF SERVER RESOURCES_. Maybe LL can insist that owners of casinos/clubs with camp chairs and dance pads restrict their "business hours" to a certain percentage/slot of the daily cycle?
|
Fade Languish
I just build stuff...
Join date: 20 Oct 2005
Posts: 1,760
|
03-03-2006 00:44
From: Patrick Playfair Granted, the losers in this are going to be thh Club Owners, as people are not accustomed to paying for the "product" they offer (entertainment). But most other occupations in SL rely on sales to reward them for their efforts. As a Club Owner, I would certainly accept some form of incentive program if they could come up with something that wouldn't be gamed. But I think a better solution would be for the Club Owners to find a better means of attracting customers than dishing out cash, and perhaps even the customers changing behaviour and actually paying something to offset the costs.
Just my two cents worth...
I'm inclined to agree with you. In RL, I've worked in the club industry for 20 years. For most of that time, clubs charged an entry fee, and people expected to pay it. Then one club (that I worked at) appeared, that didn't charge an entry fee. It became the most popular club in the city, but for other reasons, mostly because it had a glamorous crowd, and getting in wasn't easy, so people craved the social kudos that came with just being allowed in. (Touching on a point made by Argent, it redeemed more than what it lost from free entry with inflated bar prices). This started a trend. Every clubbed that came after modelled itself on this club (including some shameless wholesale rip-offs of the interior), most importantly, free entry then became the norm. Now you'd think clubs would have become more popular, but the psychology of customers changed with it. The crowds became fickle, expected more and more for free, no longer seemed to have any affinity with the clubs they frequented. Now they walk in to a venue, and if they're not satisfied in the first five seconds, they think nothing of walking out, regardless of how many good times they may have had their in the past. Hey, it didn't cost me to get in, I lose nothing by leaving, I can try ten other clubs tonight for free and see whats happening there. Now, I can't think of one club doing well, one place that has a loyal crowd and is 'happening', and the culture... well, let's just say DJing in this city is not what it was. Not by a long shot. So yes, once people get used to getting everything free, it can bring about a rather negative cultural shift. People just don't seem to respect what they get for free.
|
JR Unknown
I dabble in land a bit
Join date: 15 Nov 2005
Posts: 125
|
Wow Amazing!!!
03-03-2006 00:45
So a guy gets married and takes a week off and comes back to find a complete mess waiting for him. I and my partner Swain are the owners of this offensive casino. Now to all of the residents of Yucca I do apoligize for all of the inconvienence this past week. My place has jumped from not on the overall popular list to all the way up to #5 in less than 10 days. It's amazing and tottally unexpected considering all of the time I've been away dealing with RL issues to have this major of an increase. The only reason I had so many chairs and pads in the first place was to make the space look full as it was a split level plan that had been designed for that location. I never intended it would actually fill up as the upstairs was always mostly empty with the majority of people sitting downstairs. I had a long chat with Lonaki Loudon last night and apoligized and explained my recent wedding and promised to change things to help alleviate this situation. Today we redesigned the building into one level and removed 17 chairs and pads to cut back on excessive traffic. Now if there is still a full sim problem then I'll readress the issue. I'm not some monster that doesnt care about his neighbors or fellow sim landowners. I'd like to see everyones business's do well because of the extra traffic and am willing to work to make sure everyone is happy. If you dont like camping then I'm sorry as well but whether they get rid of DI, Dwell, or any other creation it wont affect my business in any way and I plan on being around for along time. This extra traffic is and will be great for all the business owners in Yucca. My supposed 1024 is actully 2560 and I may buy more as needed for prims space so I am contributing and will continue to. If you hvae any problems in the future please IM me as I'm a very reasonable guy that just happened to take the wrong week off to get married. I hope we can all work out a reasonable solution to everyones concerns. Gl to all.
|
Loniki Loudon
Homes By Loniki
Join date: 5 Dec 2005
Posts: 176
|
03-03-2006 01:05
Thanks JR. I know Felicity was locked out this morning before you made changes and was was very unset. The changes you made today did make a difference and I had no trouble entering Yucca this afternoon and evening. Thank you.
|
Felicity Heaney
Registered User
Join date: 1 Dec 2005
Posts: 8
|
03-03-2006 13:15
I agree JR....the differences you made did help alot and I appreciate you jumping on the situation as soon as you returned. I am glad you are willing and were willing to help out your Yucca neighbors. I am sure I speak for all of Yucca when I say we appreciated it very much. To some Yucca may be a not so attractive sim as one person had called it but to us who live here it is home. I send you many thanks and praises for your quick actions and your open mind.  BTW CONGRATS ON YOUR WEDDING 
|
JR Unknown
I dabble in land a bit
Join date: 15 Nov 2005
Posts: 125
|
03-03-2006 15:03
I'm very glad to see and hear that the reduction and redesign is working as planned and I'm very sorry that any one was inconvienced during the past week. I will make every effort to keep everything running smooth and as always if you any questions or concerns please IM me anytime. Thanks for the posts acknowledging my recent efforts and I'll continue to uphold my end of the solution to keep Yucca popular yet eaisly accesible for everyone. On a RL note thanks for the wedding congrats as I'm now officialy the luckiest husband in the world!! Gl to all.
|
Shaun Altman
Fund Manager
Join date: 11 Dec 2004
Posts: 1,011
|
03-03-2006 17:24
It's great to note that neighbors can, in fact, work together towards solutions to their problems when they try!  It's a shame that this had to play out in a big public drama. I'm glad to hear that Yucca is doing better for all of it's residents! 
|
Merlyn Bailly
owner, AVALON GALLERIA
Join date: 7 Sep 2005
Posts: 576
|
Time to take it to LL abuse dept...
03-04-2006 00:32
From: Loniki Loudon The people who call Yucca home are faced with a new challenge that is making their home uninhabitable. Many residents can't even get to their homes anymore. Businesses who reside in the sim are suffering from customers unable to visit them. Lag has spiked up terribly. You would think something that causes this kind of situation must be a problem server or a lot of activity but the problem is quite the opposite. The problem is cause by one single 1024 plot of land. Malicious scripts? Yes, in the form of camping chairs.
One Casino opened in this community on a small lot and holds the entire sim hostage. 47 camping chairs and dance camps in a sim with 50 maxed residents can not spell out anything but trouble. This is an out of control situation. One small minority land owner should not be allowed to dominate a entire sim. People who own much more land should not have to consider moving in order to do business. Something needs to be done about this intolerable situation and it needs to be addressed fast. First report it as egregious abuse of the sim's processing resources, unfair monopoly of access to the sim, and a public nuisance. I'd suggest asking LL to impose an "hours of operations" schedule on the business, just like businesses in RL, with a requirement that at least one owner be logged on AND on the casino premises during the scheduled business hours.
|
Loniki Loudon
Homes By Loniki
Join date: 5 Dec 2005
Posts: 176
|
03-04-2006 08:52
Well this is still far from a happy ending. This morning there are 37 ppl in Yucca, 30 camping. I can make it in the zone but then again, Ghost isn't on. A few more residents and the zone will be filled. It's a saturday morning so thats likely to happen. I know you did buy more property and your up to 2500 or so land now JR but in the big scheme of things, thats 1/25 of the land mass of Yucca and 30 chairs still uses 3/4 of the server resources. Felicity can't have her once a month party at the store anymore. The camping situation is still something that LL is going to have to address. Personally I hope they outlaw them as they use too many resources for people to afk. I really don't think they made accounts for people to afk when they developed SL and decided on server loads per server. Everyone else's business in Yucca depends on people coming and going out of Yucca. The server loading now quite frankly sucks. I liked my location, I liked the view I had, and even though it crossed a server line, my lot was relatively square. I am still being forced to explore other situations now like moving and what it is going to cost me. And what about my 3000M of property in Yucca, it was nice land overlooking the cove. I paid pretty good money for that land but that was before a Casino... I know LL is going to have to address this issue and I know I will probably be better off if I can wait out their solution but this isn't a unique Yucca problem. This is happening in a lot of zones where one land user will use way more server resources then others. I guess my biggest problem is that I really resent that in our situation its AFKers who make the situation intolerable. If the long term afkers were removed from the equation, there would be no problems at all in Yucca. I read in another thread where there are people even abusing afk and have several alts all afk camp at the same time.
|
Jennifer Christensen
Registered User
Join date: 28 Dec 2005
Posts: 112
|
03-04-2006 09:45
I was just in Yucca, visiting Felicity's shop, and Coffee Linden announced a sim reboot.
It is a damn shame that the Lindens are having to constantly reboot this sim because camping chairs are hogging 90% of the sim's resources.
Ban camping chairs now!
|
Jimmy Loveless
Hello, avatar!
Join date: 1 Oct 2004
Posts: 35
|
03-04-2006 12:34
i think the camping chairs are brilliant, mainly because they have exposed a weakness in an incentive system, thereby invalidating that incentive system. in a complex system like SL, that is bound to happen. its a shame that LL has been pretty slow on the draw to come up with some solution. to take a legalistic point of view, the camping chairs do not contribute to lag or server utilization at all: its a simple little script, and when the chair isn't occupied it doesn't require a scanner, a timer, a listen or any other laggy thing. when it is in use, there is probably a timer in effect. (i've never built one, so i'm guessing) it is, however, what the lawyers would call an "attractive nuisance" -- something that causes no trouble (lag) on its own, but by its very presence invites trouble (lag, server utilization). the point is, the camping chairs aren't the problem, the campers are the problem -- 40 empty chairs has a negligible effect on server performance. 40 occupied chairs maxes out a sim. this is an important distinction because it makes it a little more difficult to argue that the person who owns the land or the chairs is hogging the server resources, because *they* aren't using the resources. maybe it should have occured to LL that an avatar that has gone AFK does not need full client functionality, and that mouse movement does not construe "activity". perhaps something like: any avatar that has not moved or chatted in 20 minutes (or something more sophisticated than that) would get a dialog saying "please click the button that says this word" and then there are four choices, or the least annoying captcha they can come up with. if it times out, then you are AFK. i don't think most actual SL users would ever see it, depending on how the inactivity decision is made. upon going AFK i'm picturing the screen freezing with a little "i'm back" button on the bottom right corner of the screen. it would provide a twofold solution: one, the inactivity timeout could not be as easily circumvented as it is now and, two, AFK avatars won't be using nearly the amount of server resources or bandwidth that they currently use. also, klub kaili has modified its camping chairs to eject the person using it after a certain period of time. this will allow people to use the chairs as intended to make a couple bucks, and hang out and meet some people, but will prevent 24/7 exploitative camping. i'm sure this will affect our dwell, but again: dwell has been invalidated and is totally meaningless now anyway. perhaps a campaign to convince camping chair hosts in non-island sims to do the same could be effective.
_____________________
============================ NEW Klub Kaili - World class casino gaming Unique games you won't find anywhere else
|
Ghost Hauptmann
Registered User
Join date: 1 Jan 2006
Posts: 25
|
03-04-2006 15:11
Interesting opinion, but it doesn't fix the problem.
The big problem is and still is a problem and have not seen JR up to chat with about the situation is that even with only 30 chairs in the location, that location can take up 3/4 of the avatar slots in the server and on average takes 25-6 of the slots, as it is currently doing, which leaves a total of 10-5 slots for other owners, their partners, and guest/customers. This means that other owners can't have a party as there is not enough slots to have a crowd for the party. In Loniki's case it means there might not be enough space for her customers to look at the model homes she has for sale in Yucca and people don't tend to buy what they can't look at. So we now have the extended situation where one person/group is keeping all the other owners from being able to do anything but minimal operations in Yucca.
Now I have no problem with events going on and the sim getting full temporarily if someone is having a party, but to take up 3/4 of a sim 24/7 when you sure don't own the largest amount of the land is an issue. So JR we need to talk and soon.
|
Ghost Hauptmann
Registered User
Join date: 1 Jan 2006
Posts: 25
|
03-04-2006 21:10
Well as of when I logged tonight the sim had 37 people in it. Of which 29 were in casino. I figure in the morning we are going to need to reset the sim again so people can get into shop and to their homes.
|
Ghost Hauptmann
Registered User
Join date: 1 Jan 2006
Posts: 25
|
03-05-2006 11:28
Server was full again at 11:20AM SL time again today.
|
Shaun Altman
Fund Manager
Join date: 11 Dec 2004
Posts: 1,011
|
03-05-2006 13:16
From: Ghost Hauptmann Server was full again at 11:20AM SL time again today. What did the casino owner say about this when you talked to him about it? He indicated above that he was more than happy to work with all of the sim residents, so I assume there has been some dialogue before this latest stream of posts?
|
Ghost Hauptmann
Registered User
Join date: 1 Jan 2006
Posts: 25
|
03-05-2006 13:29
He has not been around to talk to.
|
Gabriel Tackleberry
Registered User
Join date: 22 Feb 2006
Posts: 23
|
03-05-2006 20:08
From: Shaun Altman Question:
If you all didn't want the possibility of a laggy neighbor, why didn't you buy this land? You can't expect someone else who's paying for the land you didn't want to pay for to sacrafice their SL experience for the sake of your own. They pay their SL bill too. The lack of scaleability and control of the scripting language will spell the demise of SL eventually. Leaving the programming to the user is ingenious and suicide at the same time.
|
Loniki Loudon
Homes By Loniki
Join date: 5 Dec 2005
Posts: 176
|
03-05-2006 22:26
In the other Sim where an alternate casino location resides, its just a big mall. The problem with the Casino in the Yucca sim is that Yucca is very residential. Many times residents are home. Unlike the mall location in the other sim where 10 slots is fine as people come and go in malls and sometimes they are completely empty. Yucca on the other hand is rarely empty. On the weekends especially, those ten slots left over from 30 camping objects are filled up fast and the sim is no longer available to other businesses in the sim. Personally, I don't think a long term afker belongs in an on-line game. Since SL will log out people who are afk and since this is being defeated by programs like mouse movers, exploitation is taking place. There is no easy solution here as there is no set server population in Yucca. How many do the residents need? How many are home? How many customers are coming to shops? There is no answer here. The server has needed to be reset on a daily basis to boot off long term afkers to allow residents to go to their homes. That usually solves the problem for sometimes the entire day.
|
Brittany Bachman
Registered User
Join date: 5 Oct 2005
Posts: 6
|
03-14-2006 09:18
From: Travis Lambert This sounds like great advice  I gave it to them pages ago LOL!
|