Terminal Cancer

Ok, This is my first attempt at a thread, but frustration forces me to join the long list of whiners over the general decline in service from LL.

If SL were a patient we would have to say it has been diagnosed with terminal cancer, but is in some kind of denial, and keeps putting on a brave face to friends and family; telling all - 'everything is fine, the doctors have everyting under control'. When what is blatantly obvious to everyone the opposite is the truth - ALL IS NOT WELL, and it's not going to get better. This patient cannot be cured, every new patch is an exercise in Palliative Medicine.


New patches on old clothes are tearing the whole apart. Something radical needs to be done. OK i'm not a techie, just love to play SL, but it seems to me that eventually LL must come to the point where their body is dying. They need something new, i'm asking myself are they ever goiing to do something about it, or, is it time to look for another platform that will deliver a quality service.

Uh, you're getting this from the outage an hour ago?

The grid became erratic because someone at Linden Lab's colo facility let a breaker trip or something, which caused an isolated power failure (according to the Lindens who were in EVIL IRC when it happened).

So... we need to kill Second Life, and replace it with software... that doesn't need electricity.

edit: It should also be mentioned that Linden staff were on the situation pretty darn quick, considering it happened around 2 AM EDT. I'm not sure what else you can ask for, here.

edit2: I'm sure Linden Lab's hard-working and responsive development team is going to be very flattered by this thread, btw.

good: i hope it makes them very happy

Uh, did he say that anywhere?

I think LL has gone to shit, too. I think they suck now. And that's got fuck all to do with the outage. It's got to do with a long history of them ignoring me or fobbing me off when I try to get issues resolved, amongst many other things.

Not everyone feels the same way about LL because not everyone has the same experience, and feels they have legitimate complaints.

And frankly I don't give a fuck how LL feel about my comments, because they've treated me like shit for months.

1.7 will be out soon, with new features that will blow you away (some Linden told me this and promised everyone will get 10kL$ when 1.7 hits as a refund for all the trouble as well... but I forget which one and if it was a dream or not).

After that will be 1.8, then 2.0 sometime after (or just 2.0) which will change the world of SL as we know it! (maybe not)

But... just in case, I'm canceling my account anyway.

Yeah. It's just not fair. If only they weren't holding a gun to your heads and making you stay.


Hey, wait a minute...

yeah. I love that kinda attitude too.

'Yes, I know you've paid thousands of dollars and we've constantly ignored your problems. Yes I know we've lost hundreds of dollars of your inventory and rendered hundreds of man hours of your work useless, but if you don't like it, you can always fuck off.'

Guess what, Enabran? That's why I sold the island, cashed out and left SL! The only time I log on now is once or twice a month to catch up with old friends - and don't pay LL a cent now.

But sure, they're better off without us whiners anyway, huh?

Yes. Yes indeed. And you know what else? Damn those Wright Brothers and their silly airplane. It's so bumpy! And the wind gets in your face. Yes, it's much faster than going by train or horse, but the wind! Nuts to new technologies. These Wright Bastards can take their airplane and fly it into a horse's ass! I'll have no part in the cutting edge.


-- Victor Templar, grandfather of Enabran Templar, quoted early 20th century.

to keep with my analogy - every caring medico gives love and attention to their patients, but it will not change the final outcome, face it SL is dying.

Does Netcraft confirm it?

One thing's for certain - these forums have seen better days.


Can I borrow your quote Enabran?

Fifth time today I just want to say "This cannot end well."


Oh, and keeping with the analogy, perhaps working to fight said cancer would be better than spreading it, yes? After all, there's always hope:

http://news.bbc.co.uk/2/hi/health/4098406.stm

I just read my chicken entrails.. SL will be fine... It just needs a hug and some herbal tea.

Frankly, right now I am more worried about the state of the "community" then the technology.

Amen, reverend.

The problem with the community is all the f*cking people....

Amen Brother. In all of their little creepy tiny costumes.

The problem with the community is that we don't have A community. We have A population of several communities. One nontechnical problem LL has is that they must treat the entire population as though we're one giant community because if they recognized our diversity, and treated us accordingly, they'd be sacked with cries of discrimination and favouratism.

It's really more our problem than theirs, and totally our own fault.

Technically, yes LL are developing cutting edge software and we have to expect some flaws and outages. That's no reason to ditch us in the bin like we don't matter. Rather than stating that The Grid might go down any time for any reason with no warning and no posibility of reimbursement, there could be published a reasonable expectation of service with some sort of compensation when that line was crossed. They would owe Kris a fortnight's luxury cruise for two by now.

Most of these problems, aren't.

So why are you on the forums still everyday? Just curious.

So far my issues are resolved and quickly, even when I wasn't paying beyond the one-time-fee. I look at it like this..

Anyone remember Bill Gates claiming that Windows XP wouldn't have the "blue screen of death"? All techonology (especially cutting-edge) has glitches and issues, and SL does have them.. a heck of a lot of them. Too the point that one of my comp-savy friends said that they're trying to prove that the default state of electronics is "BROKE"

Unlike /some/ people, LL's have said that this is the case and they do try their best to get the grid running as smoothly as possible. Cut them some slack when the game does go down unexpectedly.. because they are usually pretty good of warning us ingame and in the forums about expected downtimes.. Okay, yes, they could change the "tips" thing to allow us to know when the system is actually down.. and the login error could be tailored to suit the moment, rather than a blanket response. Heck something like "We're sorry, we could not connect you to the grid due to (insert reason here)" would go a long way to soothe the savage poster

And this doesn't take into account those of us who shout, "Lets see how many people we can fit into the sim before it crashes!!!" Those I want to strangle when I crash out and can't get back in.......

I'm sorry, I didn't realise that was the rule. I'll stop posting immediately

I didn't say I don't WANT to be in SL. I'd love to. It's just I can't do anything while in it - hell, atm I can't even get my avatar to appear - and the Lindens systematically ignore me and have done for months.

Well, that or tell me it's my firewall...

Hmm. I can see my avatar.


Maybe you should buy a new computer?

/me ducks

I have a network of 'em, thanks. All powerful enough to piss all over Second Life and pretty much anything else you care to throw at them. The difference is that everything else works. Second Life doesnt.

Yesterday was the first day I've tried SL in about 3 or 4 point releases. I logged in. No avatar. Relogged several times, reinstalled several times, deleted cache etc etc.

But the most telling thing is that my alt is fine. Kris is invisible. That ought to tell you that it aint my pc's.

I'll try again in another 3 or 4 point releases.

Well, I'm not necessarily the brightest crayon in the box when it comes to techy matters, and I have only been playing various online games for about three years now, but I see absolutely no indication that SL is "dying." None. If I thought it were, I'd be abandoning ship, rather than spending busy hours onboard every day.

Now, I also have had no such problems as, say, Kris, and I haven't faced the frustration of getting no resolution or action on those problems. So I can't speak to that. But I do think the Lindens are very quick to help, all things considered, and have better and more open lines of communication than the other games I've played.

Take TSO, for instance. Now TSO has the greatest players in the world, the absolute best people - but it's pitiful how little in the way of answers they ever get from the devs. People beg for months for answers to things. Everything is a state secret. And in that game, too, things disappear. Sometimes they get replaced, and often they don't.

When I played in the past, the entire game could be down, and it could take a while just waiting for someone to look at the forums and notice us saying the game was down, let alone to actually repair it. Once it was six hours before they noticed. So compared to that, the Lindens seem very accessible to me. And very responsive.

FWIW.

coco