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LL please fix my trading limits! |
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mcgeeb Gupte
Jolie Femme @}-,-'-,---
Join date: 17 Sep 2005
Posts: 1,152
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04-13-2007 22:10
I can only buy 10 dollars in Lindens and sell nothing. What is going on here?
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Sonar Dixon
Registered User
Join date: 29 Jan 2007
Posts: 8
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04-13-2007 23:11
The same thing has happened to me... My trading is limited to a first day newbie, BUT I have been on SL for 3+ months.
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mcgeeb Gupte
Jolie Femme @}-,-'-,---
Join date: 17 Sep 2005
Posts: 1,152
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04-13-2007 23:18
The same thing has happened to me... My trading is limited to a first day newbie, BUT I have been on SL for 3+ months. Yes Hurray its not just me. I thought I messed up and they wanted me out of SL or something. Lol |
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Kitty Barnett
Registered User
Join date: 10 May 2006
Posts: 5,586
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04-13-2007 23:28
It's happening to a few people, contact [email]billing@secondlife.com[/email] to request restoring your trading/billing limit to what it should be.
*hides for suggesting to contact support on the forums  * |
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mcgeeb Gupte
Jolie Femme @}-,-'-,---
Join date: 17 Sep 2005
Posts: 1,152
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04-14-2007 00:35
It's happening to a few people, contact [email]billing@secondlife.com[/email] to request restoring your trading/billing limit to what it should be. *hides for suggesting to contact support on the forums *I did that a day and a half ago.  It says up to five days before they will review and I'm hoping it not like processing credit where it takes up to 2 weeks even though it says five business days. |
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Keiki Lemieux
I make HUDDLES
Join date: 8 Jul 2005
Posts: 1,490
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04-14-2007 00:53
I did that a day and a half ago. It says up to five days before they will review and I'm hoping it not like processing credit where it takes up to 2 weeks even though it says five business days.I've been bugging them about a different billing matter and had no response. Something is really messed with their billing system this week I think, which might be affecting you as well. _____________________
imakehuddles.com/wordpress/
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mcgeeb Gupte
Jolie Femme @}-,-'-,---
Join date: 17 Sep 2005
Posts: 1,152
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04-14-2007 01:10
I've been bugging them about a different billing matter and had no response. Something is really messed with their billing system this week I think, which might be affecting you as well. Well as long as my Lindens don't disappear now I'll be fine. |
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Uvas Umarov
Phone Weasel Advocate
Join date: 8 Feb 2007
Posts: 622
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04-14-2007 03:55
I did that a day and a half ago. It says up to five days before they will review and I'm hoping it not like processing credit where it takes up to 2 weeks even though it says five business days.Hoping for 2 weeks? I'm almost up to a month waiting for a reply to my increase request. |
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Lord Sullivan
DTC at all times :)
Join date: 15 Dec 2005
Posts: 2,870
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04-14-2007 04:29
I can only buy 10 dollars in Lindens and sell nothing. What is going on here? Same happened here i went to increase my credit on my account by 60USD and it said i exceeded the daily limit by 35USD and if i have to email them then we all know nothing happens when they get it. LL PLEASE FIX THE BILLING IF YOU WANT MY MONEY AS YOU ARE NOT LETTING ME GIVE YOU IT! THANK YOU  _____________________
Independent Shopping for Second Life residents from established and new merchants.
http://slapt.me  slapt.me - In-World HQ http://slurl.com/secondlife/Bastet/123/118/26 |
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Ken March
Registered User
Join date: 2 Apr 2007
Posts: 333
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04-14-2007 05:11
this is ture, and hope LL will improve the customer service, offer fast response, esp, for paid sl users.
Hoping for 2 weeks? I'm almost up to a month waiting for a reply to my increase request. _____________________
Islab focus on second life and 3D internet
http://islab.org |
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Sano Brewster
Registered User
Join date: 22 Feb 2006
Posts: 15
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04-14-2007 14:53
Maybe they're not letting anybody sell L$ because they need to straighten out the economy or something
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mcgeeb Gupte
Jolie Femme @}-,-'-,---
Join date: 17 Sep 2005
Posts: 1,152
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04-14-2007 18:50
Well my tier is due on the 24th so they better fix in 10 days or I'm not paying my tier, lol.
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Vakis Oranos
Deuteri Zoi
Join date: 13 Sep 2006
Posts: 75
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04-16-2007 10:14
The same thing has happened to me... My trading is limited to a first day newbie, BUT I have been on SL for 3+ months. Exactly the same thing happened to me... I noticed just today but probably they changed them last week or so. |
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Vakis Oranos
Deuteri Zoi
Join date: 13 Sep 2006
Posts: 75
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04-16-2007 10:18
Hoping for 2 weeks? I'm almost up to a month waiting for a reply to my increase request. Your request is different I think. You are requesting a trading limit increase while what happened here is probably some kind of the usual SL bugs, which decreased dramatically the billing/trading limits of the old residents to the limits of the 0-1 days newbies (according to their limits table) edit: I've just managed to talk with Live Help and they told me that they receive many reports of trading limits that decreased from $5000 to $0. Again the only support they can offer is a suggestion to e-mail the billing SL department. |
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mcgeeb Gupte
Jolie Femme @}-,-'-,---
Join date: 17 Sep 2005
Posts: 1,152
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04-16-2007 13:51
Your request is different I think. You are requesting a trading limit increase while what happened here is probably some kind of the usual SL bugs, which decreased dramatically the billing/trading limits of the old residents to the limits of the 0-1 days newbies (according to their limits table) edit: I've just managed to talk with Live Help and they told me that they receive many reports of trading limits that decreased from $5000 to $0. Again the only support they can offer is a suggestion to e-mail the billing SL department. Well its been several days and only 8 days till my tier is due. I hope they hurry up with it. I use my L to pay tier and never planned on using cash. |
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Long Pau
Registered User
Join date: 21 Dec 2006
Posts: 2
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04-16-2007 21:10
I can only buy 10 dollars in Lindens and sell nothing. What is going on here? The same thing happened to me. |
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mcgeeb Gupte
Jolie Femme @}-,-'-,---
Join date: 17 Sep 2005
Posts: 1,152
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04-16-2007 22:42
The same thing happened to me. How difficult can this be to fix? All they need to do is type ok in the system. |
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Mimi Roelofs
Registered User
Join date: 3 Apr 2007
Posts: 1
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Lindens
04-17-2007 14:57
Im having the same problem, I even added money to my account and still cant get any bloody lindens whats up with that???/
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mcgeeb Gupte
Jolie Femme @}-,-'-,---
Join date: 17 Sep 2005
Posts: 1,152
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04-17-2007 16:42
Well I think I may be calling them soon. This has been about 4 business days now counting last Thursday. It's an open and close thing. Open the message and see, oh yes, I've been in SL for 1 1/2 years, no brainer. Just type it in already and change it. Takes only 30 seconds I'm sure.
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Rocketman Raymaker
Registered User
Join date: 4 Feb 2007
Posts: 530
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04-17-2007 19:28
What is even more insulting is that they havent announced they realise there is a problem and are planing on fixing it.
All im asking for is blog saying they know something is wrong and hoped have it fixed by a certain date. Is that to much to ask? Surely with so many experiencing the problem they must know about it. _____________________
"Proud member of the anti-ginko busy body committee"
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mcgeeb Gupte
Jolie Femme @}-,-'-,---
Join date: 17 Sep 2005
Posts: 1,152
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04-17-2007 19:47
What is even more insulting is that they havent announced they realise there is a problem and are planing on fixing it. All im asking for is blog saying they know something is wrong and hoped have it fixed by a certain date. Is that to much to ask? Surely with so many experiencing the problem they must know about it. That way the can sit back and sell more of their own Lindens on the Lindex. Edit: Actually nevermind. If people can't buy more than 10 dollars were then it doesn't help them anyways. Just fix it! LOL. |
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Vakis Oranos
Deuteri Zoi
Join date: 13 Sep 2006
Posts: 75
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04-18-2007 02:05
Well I think I may be calling them soon. This has been about 4 business days now counting last Thursday. It's an open and close thing. Open the message and see, oh yes, I've been in SL for 1 1/2 years, no brainer. Just type it in already and change it. Takes only 30 seconds I'm sure. When was the last time that LL fixed *anything* in 30 seconds? Try 30 days The autoreply email from the billing department states that inquiries received during working hours receive a very quick response while inquiries received after hours get replied the next business day. It's time for them to change their autoreply default text. |
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mcgeeb Gupte
Jolie Femme @}-,-'-,---
Join date: 17 Sep 2005
Posts: 1,152
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04-18-2007 05:31
Well it better not be 30 days. Anyways I updated my credit card info cause apparently there was no info there for it. That didn't help either. 6 more days and my tier is due they better hurry up so I can sell some Lindens to be able to pay it.
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mcgeeb Gupte
Jolie Femme @}-,-'-,---
Join date: 17 Sep 2005
Posts: 1,152
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04-19-2007 04:38
Ok I've had enough, who or what number can I call or who can I contact to get this rolling. It says within five days a request will be reviewed and being a 1 day resident for trading limits for a week is crazy!
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Vakis Oranos
Deuteri Zoi
Join date: 13 Sep 2006
Posts: 75
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04-19-2007 06:30
Here
 http://secondlife.com/community/support.php However for around 70% of the SL population (the non-US residents), the LL "office hours" do not match with their "office hours". You can try the 24/7 Live Help.. Oh wait, it's almost gone http://blog.secondlife.com/2007/04/18/postponed-release-and-help-request/ |