Rolling Restart for Server 1.30

/me looks. Huh.. Well.. You did indeed.

TY for putting up with us, Dante! Good luck on whatever it is you're moving on to!

Welcome to the fun, Lil!

You should at least be able to give us warning of the changes that are anticipated in this release so we can meaningfully test them in Beta.

There is no throttle for intra-region teleports. The fact that those were affected by the inter-region teleport throttle was a bug, which has been fixed in 1.30.

Lil & Dante: engineering groups tend to hold off on distributing release notes until immediately before deployment, so that the notes can be guaranteed to be accurate. Can we introduce (or re-introduce) the concept of "draft release notes"?

Include a draft of release notes as part of the initial post announcing the future rollout. That'll allow people to get their ducks in line for testing once the release becomes available. Just post the text directly into the message, if you are uneasy about putting an early draft up on the wiki.

Put a caveat emptor statement in the draft notes template saying that all information in the draft is subject to change, and you are protected from whining about how bug fixes mentioned in the notes didn't make it to the rollout.
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Maybe they should get the last version working before leaping to another? As someone with a PAID account I find it annoying to keep getting booted (like just now) then can't log back in, with the message "check status for problems" only to find, wow, they're oblivious yet again.

I'm only here for the bear. Since I can't seem to GET inworld atm, I'll just ask here.

it looks more like a big company is doing a meeting and they need the space, so they close the grid to regular avatars... as in rl is in sl... money comes first...

Er.. What?

They're giving over a week's notice.. The problems today are unrelated to the rolling restart of next week.

I remember the old days where you couldnt even get on SL on Wednesdays due to the updates. I appreciate the hard work that goes into making SL the best experience possible for the most people. However some things seem to be getting worse. Lag for example. I'm running a core2duo on a high line processor with 4 gigs of ram, and a 768mb vid card, and still the hiccups and burps in lag are becoming more and more annoying. No amount of clearing cache will help. I agree, SL is very pretty these days compared to what it used to be, but what good is SL if its only good while standing still and the moment you try to move LaG takes over and you find yourself sailing three or four sims before you regain control of your Avatar again? Heaven help you if you are flying an aircraft of some sort or trying to drive a vehicle across a sim line.

I also agree that five minutes is fair warning of a region restart... but yeah, I also agree that release noted would help before or at the same time of the installation of the new viewer. Getting them a week after I've been using it is like closing the barn door after the horse is gone.

Keep up the hard work guys, you are doing a bang up job of making the world very pretty to look at, but please listen to the feedback of us little people too...

Neither is the correct way to handle critical systems.

You finish the N version code, as in your programmers and testers have tested it on their internal grid as best as they can. Then half the programmers get starting on the N+1 version while half wait to address possible issues with the N version going in. You give a week's notice, and during that week the test people and the N version programmers continue to test on the Beta grid, looking for any remaining bugs before the main roll out. But you have a tested and working version before you go to beta grid, and that one is even better tested before it reaches the main grid.

If we handled our flight computers in the same manner as you handle the servers, there would be lots of RL dead people and lots of destroyed aircraft. While your infrastructure failing will not kill anyone, neither would losing electricity for a week. But none of us want to go through that, either. Please have a working version heading to test on the beta grid before scheduling a major disruption, because putting out buggy code and having to roll back just to meet some arbitrary schedule does not do SL, its customers, or its investors a lick of good.

That makes so much sense, yet, no matter how many times I've seen RL engineers, system programmers and the like, get on here and point out the obvious to LL's team. It never seems to be taken to heart. It always seems to be met with more or less, a nod and pat on the head to thank the Customer for the suggestion. But then they return to their way of doing things.

I'm a Professional Customer Support Rep in RL and in SL, and when I've had to interact with LL's Customer Support, I want to scream afterwards. Some of the individuals at LL I've talked to, some of them are actual professionals who seem to have a genuine clue on how to do their jobs. But the majority...and they wonder why so many of their customers complain all the time. I honestly mean no insult to those at LL who work hard and try to make the Customers experience a good one, but the others give the good ones the bad rap.

Because a) it's not against the law to put a modded DLL in one's own computer, even if they are being dispicable with it. And b) any future version which changes the DLL will fail the test. And c) there are OpenGL intercepts that don't touch the DLL you mention in the first place. I'm more familiar with texture grabbers that link up to OpenGL and DirectX than to SL. Checking the sizes of those DLLs is a non starter for they can be updated from V 2 to 2.1, 2.11, 2.22aag, and so on, without requiring SL's awareness or okay - I doubt there's a common size to check on all the OpenGL DLLs out there, as they come from so many vendors and across so many versions.

im asking myself why LL, doesnt just kick SL ofline and block the loggins. then fix it.
instead of waiting for everyone to go offline or crash...

might aswell just get it over with...

X Ang

Because keeping an avatar online doesn't cost nearly as much as logging a new one in, unless they're doing lots of searching/rezzing/tping.. If they thought kicking everybody off would really, really help things, they probably would.

I cannot log in yet....

yea ok.. thats prob. true...

wel i thought it would take hours but it just took sevaral minets.

I LOVE SL!

lol

on SL webside they tell u to wait all the way. it will logg u in. i just got in after waiting 10 min

It booted me after 10 min lol


I MADE IT YAY!! WOOT WOOT!

I heard alot back on why cant i get on pouts

/me reminds people that this thread here is about the rolling restart next week, not the current (or recent) grid problems...

It's simple.
Firstly, it's _possible_ to GL Interceptor to be put not in SL directory.(There are many other ways)
Secondly,anyway 'security checks' (like games are protected) will be arm race. Meaningless in this case.
Third, SL viewer _is_ open-source. So it's techically possible to make viewer which for example write all textures it encounters (or user wants) as jpg. Or export/re-import(with full perms) prims,etc. Simple becouse client have access to them.
Only thing which can NOT be done exported this way is no-mod scripts.

And there are rumors - of such viewers existing.

Even IF 3rd-party viewer developer wants to have 'right-respecting' backup funcionality (export only fullperms/created-by-me) she HAVE to publish sources(there are such viewers in existence). And after this it could take exactly one person who know how to actually _use_ compiler to modify 'right-respecting' viewer for example into tool to copy textures/prims without any respect to permissions at all. For me it looks that to make such modification you _have_ to be at least minimally skilled C++ developer.

Other MMO games are completly different in this regard,
firstly, almost all others are _forbid_ 3rd party clients (LL does not do that),
secondly, there are tools for other MMOs(like WoW,EVE Online,etc to circumvent their protection systems and control internal logic as developer of said tools like -. This is usually used to have in-game farming bots). Yes, sometimes those tools can be detected. So what?Tool will usually be upgraded to avoid detection. And if it's 'private' tool...

Announcing a release date but have no idea what you are releasing? I wonder what the objective is here... quality or quantity? Seems like you are just rushing out whatever code you can come up with to meet some timeline. Good luck.

A week would be no big loss, it would also give beta grid testers time to test the impending changes for bugs with knowledge of how things should work and spot any potential issues before going live.

Whereas I'm sure you know what you're doing, the way you describe your processes isn't encouraging.

I have confirmed that this feature has not returned. That wiki page has not been updated in almost two years. I've asked the dev responsible for group chat to update that wiki page.

Dilynrae - strip naked.

No, really, go commando and strip to nothing. Lag will drop drastically.

It's not your fault.
It's the creators of all the stuff you're wearing:
http://commonsensible.net/2009/08/25/attention-second-life-creators-stop-causing-lag/