Rolling Restart for Server 1.30

What's with the drama, AWM? You're no newbie. You could easily have seen all this coming.

You get it, we get it, however AWM Mars does not get it at all.

You are free to ask, and we are free to answer, even if we are not Lindens, that is why you are deluded. Of course we will post what we will, we have the right just as you have. The difference is that we aren't all crying about anyone else responding.

Oohh a housework insult, woah steady there you are terrifying me.

some food for thought:


Politeness is priceless when received, cost nothing to own or give, yet many cannot afford

The answers are here:

https://secure-web4.secondlife.com/my/account/membership.php?lang=en-US
https://secure-web17.secondlife.com/my/account/landfees.php?lang=en-US
http://secondlife.com/corporate/tos.php

Why you think a release engineer would answer anything about what level of service is guaranteed in a thread about a rolling restart, when the answers are in the corporate website is beyond me.

Only a properly authorized agent of the company can quote you a service level, or modify the TOS you agreed to. I would expect for changes to the TOS, the proper agent would be the CEO.

There might be a sales office empowered to negotiate for enterprise level support. but that starts at USD 25,000 a year. The rest of us take concierge, which is a "best efforts" support level, or less. But even for enterprise level, I would bet a corporate officer would have to sign off on any contract.

You agreed to the TOS when you started using Second Life, and it states clearly, there is no guaranteed level of anything. The *only* thing they say is if the entire service is down for more than a day, they will prorate the fees.

Well that was as useful as a handbrake on an airship.. did you actually read the links? LOL

This is where it all comes undone.. NONE of you know exactly.. what YOU are supplied for your wad of bucks every month. Many of you GUESS, or use OLD information, go off into some dream world of your own, make ASSUMPTIONS.. you THINK you know.

Everyone ASSUMES a class five server is trundling along in the vaults of LL somewhere, with 4 sims hosted. Is that still TRUE today, or have LL implimented some other hardware strategy? If so, what IS the new hardware specs? Over a year ago LL were talking about Class 6 servers, have these come online? Has any potential alterations to the hardware specifications impacting the usage of the system?

Sim pings that reach 5,000+msec.
Agent Updates risen from a consistant 1-2 sec to over 1 minute.
Client freezing due to lost connection at LL end.
Sims unable to support the same amount of avatars they could a year ago.
TP failures on a regular basis.
Lost inventory.
Textures not fully rezzing.
Script priority changed, yet has had little effect.
More Avatars are puff balls, and for much longer.
Seeing Avatars that all the prim clothing has rezzed, but no shape,skin, skin layer clothing has rezzed.
Jumping into and out of chairs dumps you into 0,0,0 more regularily.

I have had my connection checked 3 times this year and its rock solid. I run SL on 3 different machines. In the past year, 2 of my systems have had hardware upgraded including Ram, Graphic Card, CPU, PSU, HD's etc..
Software upgrades, including drivers.
I've compared systems, performance and connection with other people around the world using SL. Compared performance of SL with other users.

With so many upgrades over the years, why has the performance of SL not improved that well since the days when I used it over dialup, on a machine with 512mb ram, single core pentium, ect etc...
BTW I run Blue Mars on all my systems without performance issues, getting around 25-30fps.

NOW, the ONLY people that can offer some explaination, and that would have been as an answer to my question, which started all this, are LL. NOT anyone else. And why should they not state what you get for your money?

Why is this platform still in Beta, turning over in excess of $80,000,000 a year, after 6+ years? Anyone who says this is 'cutting edge technology' is probably still marveled at their wrist watch.

Guesses, Assumptions, Wishful thinking, Dreamers, Those that answer 'just because they can'... Those will nothing else better to do..... make entries after this post, because LL will now NOT answer it.

I have seen several user-side changes that increase lag:

* Increased average number of scripts running per region
* Increased number of high-prim attachments
* Use of large textures for better build detail

One thing I can point to that is their fault is the terrible cache strategy. 1GB is way too little these days, and that forces re-downloads of data too often.

Now you finally trot out your real question. Why does my ultra mega Ubermachinen run so slowly?

@DanielRavenNest gave some very good answers.

Personally I find that SL runs very well indeed, yes there are issues, and yes there have been some serious network issues the last few weeks. Given all of that I find the SL experence has improved constantly since I started using it in Jan 2007. Have you tried putting on only Linden clothing and hair, and removing ALL of your attachments, then going to an empty sandbox? What kid of performance do you get there, blinding I'm sure. What exactly are you carrying around with you? What does your sim contain? Something like 14,950 Prims with 100,000 different textures and 14,950 scripts, and 1,400 temporary objects spawned by rezzer scripts?

Hope Dreier sighs.

Back to the regular topic, Roll on 1.30.

I apologize for not getting back to this thread sooner. My answers might have been able to reduce some of the back-and-forth.

Regions share system resources with other regions running on the same host. The specific system resources being shared are dependent on the hardware class (class 4 or class 5), and specific regions are tied to specific classes (i.e., a region might be a "class 4 region," meaning it will only start on class 4 hosts). On a system with four cpu cores, there can be up to four or sixteen regions running on the system, depending on what type of regions are running on it (full, homestead, etc). There are no "class 6" simhosts. You can search the blogs for some more information on hardware classes.

That is still true today, there are no class 6 servers. The comments they've made about class 6 servers are pretty thin on the ground, but they include:

* They would probably not be limited to 4 sims per server. Therefore you wouldn't expect higher performance than class 5 servers.
* And there would be an announcement.

They have. They haven't made any new announcements that change that. So what's your point?

* You think they should be rolling out Class 6 servers, damnit?
* You think they are rolling out Class 6 servers, and they suck?

Dante, I only have one question: are Openspaces and Homesteads ever run on the same servers as full sims?

Last time I asked about that, the answer was "no. never" (and I believe it was Andrew saying that) but that was before all they rebranded openspace to homestead and.. well.. all that fun.


/me w00ts QPI!

Thanks!

The answer is still no =)

The release notes are here:

https://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Server/1.30

Added to wiki category "Release Notes"

try office hours next time!

O btw can we get the % of sims done on the main rolling restart?
Like 15% done so far 25% ect ect it just kinda helps to know about when its going to be over for clubs and events and stuff.
Thanks ~~~~

So far none of the sims have been rolled. We're doing the pilot regions tomorrow morning, and then next week (Wed & Thrus) we'll do 50% each day.

It doesn't seem practical to provide an ongoing % of completion during those two days, since we're usually pretty busy making sure that each and every region comes back online after the upgrade. I'd suggest trying to avoid scheduled events at the beginning of the day (~8am Pacific time), because that's when the restarts usually happen.

can we at least know on what day the odd and even hosts get rolled and in what order?
also can someone confirm that sims are locked to their host between the start of the pilot roll and the end of the final roll?

Sighs. This Region product is the worst I have ever experienced in My 3 years on SL. the regions wont stay running longer thaN 4 hours unless it is empty (empty regions are ideal these days for a top running region)or stays at 20 users all day.. Constant freezing and lock ups. . For sure not the product i have payed for in the past. Sad to see if this is the future of this software then It is safe to say it is a sad future for Sl. the lag and service has been so horrible that I am not even having fun in Sl anymore. Between 10 restarts a day and constant severe lag for no reason . sims running out of memory and completely locking up and non-responsive. Does Linden Labs really think it is okay to keep releasing seriously bad buggy software and keep charging customers for it, as service gets worse and worse?
I used to think this was a good future for the internet.. but with the seriously laggy software and over crowded hosts i do not see this as a future web appp. just another laggy chuck of scripts that cant handle even a simple traffic flow of 2000 users a day without falling flat on its face.
The product is terrible and from those little release notes I see several more months of seriously laggy bad Second life.

Last night I had to restart my region. 45 users and 0 FPS. took 30 minutes just to get a restart going. And After restart 30 residents returned and the sim locked up again (20 minute uptime). 35 users and 0 FPS and not getting better and never recovering (3 restarts in 1 hour). My Second life sucks because of this constant problem with the software..
Finding a decent running host on this frustrating shared system is a thing of the past. You are lucky to land on a host that doesn't have all the memory milked out of it from the other 3 regions. every once in a great while you might get a good host that can handle your region for a full day. Obviously these hosts are being hammered by this buggy software. every time you restart your region the service is either a little better or a lot worse. Never equal service. And never equal resources

I am paying for a full region and feels like homestead service. Frustrated!

Yes. SVC-4196/SVC-4616 have been torturing many people since May..

Those don't usually peg the sim at 0 sim fps, though. Is this the Sweethearts region?


It used to be practical for LL to do this.

/me wonders how business customers deal with this.

Its been done on all of the past rolling restarts for a long time now.

But Dante ... if you had come back to the thread sooner there would have been no drama! We lurve drama, arguing amongst ourselves, passing on inaccurate information, and of course the occasional Linden.

Good luck with the RR! Roll on Linden dude and dudettes.

Did you check scripts on your estate to see if they were the problem? Did your guests come loaded down with scripts and scripted attachments that contributed to the lag? The practical top load for a sim has been, and continues to be regardless how high you set your estate limit, 50 avatars ... fewer in areas with a lot of shops with poorly written scripts. Toss in a lot of dancing and poseballs and I can see how 45 avatars would lag a sim. Model bots and camped alts also contribute to consuming a sims resources depending on how they're set up. That said I've been at events on many sims, not yours, with 45 avatars and had 20-30 fps steady except when someone TP's into the sim.

Good luck tracking down your lag, because I don't see you or any of us getting any resolution until LL upgrades to cloud servers or from Class 5 to Class Unfreakingbelieveable servers.