COMMENT IN THE BLOGS If you have had an Openspace region DOES ANYONE FEEL MY PAIN?

never encountered a serious retailer that didnt run with this kind of a policy. of course they discount the difference, as should LL.

Perhaps it is standard practice in the US but not where I come from. If that is the case and everybody gives refunds to previous customers once they alter the price then I take it all back. In NZ this is not the case and I was basing my comment on that. Conceptually I think such a policy is lunacy but meh thats me.

If you don't really read the blog, why do you even care to write a comment here?
Just wondered...

I know i would bitch if i pay 3.00 usd for a Gallon of milk in a supermarket, then go back the next day only to find out they have it on sale on it for 1.50. I would raise hell, Its just the principle of it

Ok, because i were thinking that we were living on different universe.



That would be a reason, but unfortunately it's not true, you are not paying for a "value" product, you are paying exact what you get: 1/4 of prims for 1/4 of price (and 1/4 of CPU/Core renting). So you are paying EXACTLY what you are entitled to pay, because you will use EXACTLY 1/4 of the resources, in fact the monthly fees are 1/4 also.. well not true, we are giving em 5USD more per month (normal sims costs 295 not 300).

I'm not that kind of person that moan about stupidity, but when someone try to trick me i can't shutup.

And to add to this, I was buying 4 at a time when they offered the open space, That would be considered a full sim, but like Vittorio mentioned 5 usd more a month

I do read the blog and did read the blog - I misremembered the original price of the OpenSpaces is all. I care because I care, I comment because I want to - what is it to you?

No, I was just wondering. I understand your saying now.

I definitely cannot fault your logic there, however perhaps it is like when I buy 6 muffins I get an extra one free but I don't get a sixth of one free when I buy one. At the end of the day the deal is at LL discretion I would be surprised if they change that now.

Fair enough, it sounded like you were taking issue with me posting here - no harm done

Perhaps, They will read this thread! And find the logic to a better process then just canceling regions that were already delievered and structered. Would make more sense to just refund the diffrence, then everyone is happy, especially those lindens that has to take them down, to only bring them back up.

Perhaps, They will read this thread! And find the logic to a better process then just canceling regions that were already delievered and structered. Would make more sense to just refund the diffrence, then everyone is happy, especially those lindens that has to take them down, to only bring them back up.

have no idea what happens in the US.
i am in australia.

Perhaps, but if they don't I hope at least you enjoy your new islands

I wouldn't likely do it with milk but one sector of the market where it is regularly done is luxury goods. If I buy a handbag for $1675 and the next day/week/month it is on sale for $1000 darn straight I am going back to Saks or Neiman Marcus and they are going to give me a price adjustment with a great big smile on their face. In fact a lot of luxury retailers have VERY liberal return policies, as is appropriate for the type of non-necessary items they sell. This is STANDARD procedure, too, for these types of items, its not out of the ordinary at all. If you want to keep your customers that have this kind of disposable income, and already want to spend it in *your* store, its good to keep them happy.

A sim *is* a luxury item, LL should get a handle on what kind of customer base they are dealing with here.

Probably because you know from start that buying 6 muffins will give you one free?
But again, they offered a solution: you can cancel your SIM, order it again, and save the money difference. Think of it:

- I have to move 2500 prims (currently usage) from a SIM to the adiacent SIM... well not a big trouble: select it all ... move with the mouse);
- I have then cancel the order with LL;
- LL has to elaborate the order cancellation (time resource);
- LL has then shut down the current SIM (other human resource used);
- I have then to order again another SIM (so we say 10 days without that SIM);
- LL has to elaborate my ticket again to setup a new sim (time resource);
- LL has then have to put it online (setup, other human resource);
- I then finally move back 2500 prims from my adiacent SIM to the "new" one.

What i will have in the end? The EXACT same simulator, that i had (in the best case) 10 days before, while we lost time, human resources, for... NOTHING!
Do you where i see simular situation? When i have to manage with those stupid old "city offices" (like request for a paper and travel between 15 different offices for a signature... i live in Italy where you face it every day), but it is supposed that Linden Labs is a IT Company, with light procedures and with a "modern mentality".
They have (and they pay) skilled (business) professionists to manage these things, if i can think of a better solution (eg: giving us back a free month of fees) and i'm NOT AN EXPERT i cannot believe that a person entitled to run this job can't have the same "brilliant idea"... no, they want i pass the 11 steps i mentioned before and feel stupid and unbelievable during the process.
Sry i don't have any other words to explain how i feel: it's like watching someone with mental distubs, you think: "ok that guy is disturbed, it's not his fault...", what i have to think now that someone at LL has "problems" when they decided this "procedure"?
Sometime (i'm not joking) i think we're involved into a psychic experiment, they sit around a table imaginating a strange situation, they propose it to us, and then they will watch at our reactions filling a bunch of charts with their scientists... there's no other explanation.

not bothering to reply to the comments that I just do not get it... not worth the effort

as for this comment, I have yet to see a store that will refund me part of my purchase price because I purchased something then a few weeks or a month later it goes on sale... never seen it happen (otherwise everyone would want refunds anytime a sale comes out)

as for those who purchased, you purchased at a price you were happy with, if this price drop had not happened you would not be bitching and complaining in here, where it will do no good to anyone...

want to bitch at someone write a nice long letter to LL letting them know exactly how you feel

as for the refund policy at stores, well isn't that exactly what SL is offering... a refund?

I don't think I will waste my time opening this thread again

Rhaorth! get a grip on yourself, Read this Thread again and try to understand the reasonning why this post was generate. or try to understand the point, its not so much the money ..its the time and effort being spent on thier propose solution for open space sims. perhaps you don't know what they are and perhaps you do. what i'm saying is not so much the refund but the time and effort that will be spent not only to thier residents like us. but to their employees who has to take the sims down to only bring them back up.

I know I said I might not look here again, but I am bored (and glad I did look) (besides the op has forum pm's turned off, I would have gladly replied via IM as I felt the comment directed at me was both insulting and unnecessary.

first of all Breezy, try to understand that there is no need for hostility, or snide remarks, implying I am out of control and stupid about the topic at hand
yes I know very well what open space sims are
and yes I understand that it is not the money as much as it is having to close down and reopen etc... but my comments still stand, LL do not have to do anything, they are offering you a solution, if you dislike it, then pass it by, otherwise accept it for what it is
(there could be many reasons they need to do it this way, as I do not have info into how things work on that end, I do not have the answer as to why they do it that way)
I am sure that if they could just simply refund the difference they would, however they have stated the way in which they will handle this...

their decision to make, now your decision is if you wish to take them up on their offer and their way of doing it.

if not then bitching about it is useless, time comusing and a waste of time.

Not necessarily so, that’s why they allow us to post threads, The more they hear us bitching about it the more of a chance we may have to turn things around, Like I said they allow us to have threads so we can bitch about things that are being handled by them, but i would figure you already know this as your profile as over 2500 postings, didn't mean to offend you, however when stating that you wouldn't waste time on posting these kind of threads, then why bother reading them. it’s just my opinion

LL is playing the "rebate" card. Banking that some of us will not cancel and reorder by making the process excessively uncomfortable.

imagine this with more than a few openspaces:
"
- I have to move 2500 prims (currently usage) from a SIM to the adiacent SIM... well not a big trouble: select it all ... move with the mouse);
- I have then cancel the order with LL;
- LL has to elaborate the order cancellation (time resource);
- LL has then shut down the current SIM (other human resource used);
- I have then to order again another SIM (so we say 10 days without that SIM);
- LL has to elaborate my ticket again to setup a new sim (time resource);
- LL has then have to put it online (setup, other human resource);
- I then finally move back 2500 prims from my adiacent SIM to the "new" one.
"
Then factor in that the islands are sold to and built by the tenants. Rent has been collected etc...

This simply is not an option for Me. I will just have to serve as the buffer between LL and My tenants.

I think the "hostility" you feel it's because we already bored to explain the same thing 10 times, explain the same thing to LL (that is supposed to know better than us these matters...), and explain it again when someone comes back here to say (again): "hey when you buy something from a shop..." and bla bla bla, because they didn't read the thread at all.



Did you figured that the proposed solution doesn't only impact on us (i have to move the content from a sim to another) but it also damage their business, probably MORE than it would damage me! Your comments are based upon what...? You admitt is has no sense, but you justify it because they doesn't had a better idea? So if i have the power to delete your account from Second Life, i'll do it.. and you cannot comment my crazyness, and if you do, someone will reply: "eh, you cannot comment.. im sorry you accepted the crazyness, so stop moaning and go playing another game", you are like that "someone": you know it's bad, you admitt it's bad, but you won't read comments about it.



False, i've talked a Concierge, i've issued my official complains to LL, and *THEN* i've shared my thought on this forum, because the purpose of this forum is to talk with others (and yes LL IS READING THIS FORUM) and collect comments. We're not under the control of the china government, if something BAD is happening, we need to talk about it. Do you like threads about blinking shoes and flexy hairs? Go there then... im thinking about my business.

actually these forums are not for creating threads to bitch about LL or SL even though it seems to be the primary use

this forum is here so residents can help other residents, other forums for technical help, texture related help, buildings, advertising events, or products, etc

I do not recall seeing a forum that is specifically set up so that we can bitch and moan about LL
do you honestly think that they come here to read what we have to say, or that they even care?
the only time anyone peeks in here, is if someone tells them about a specific thread and IF that thread interests them enough to post or if it would be a benefit to the company to have a linden input anything into the thread
I very highly doubt that they made these forums to "allow us to have threads so we can bitch about things that are being handled by them"

yep it is just your opinion... just as mine is my opinion, yet you seem to get pretty darn upset when someone posts an opinion that doesn't match up with your own.

posting numbers are deceiving... majority of mine is helping others, answering questions, and sometimes debating things, I also post in some other forums within this msg board.

do not think because I have a lot of post that I think or agree that the forums are here so we can bitch and moan about LL

you really want them to know how you feel, compose a well thought out professional letter and send it to them If I were in the position that you seem to be in (having the sims wanting to exchange them but not agreeing with the policy of how to do so) I would send them a well thought out letter with sound reasoning as to why I would wish to proceed in a different manner... might want to try that.

can't hurt right? all they can do is so nope, got to do it our way... have you tried that yet?
if so, care to share the letter with us?

So basically you are paying my "process", because im gonna cancel my SIM by tomorrow, making em spending resources to put it again online and paying their technicians with your money (because it would be a trouble to you to cancel it).
How do you feel?

Why do people keep saying this? Do you understand that they are selling these islands at the full price now? even as they have already announced the "discount" ? Those people are not being urged to save money on the discount, they are being quietly sold a bag of goods. Sure, if they figure out what happened to them when they cant rent a plot they might find out how to get a bit of a payback, but only in the form of even MORE land and MORE future tiers.

There is no effort to give you something for less. There is only an effort to sell as much as they can while cheapening the product. Its geared toward filling the grid, not passing on a savings.

Those who buy in as a real estate investment will find that all the people they want to "rent" to are busy trying to rent to them.

Those who buy in thinking that finally they can own the land their store is on will find out that much of the prospective consumer market is suddenly too poor to shop and trying to sell stuff to cover their own newly aquiered tiers.

The reason LL is doing this is simple, the recurring tiers are remaining the same, they will have more people paying them, the grid will fill up, and as has been pointed out several times, their spreadsheet will look better.

If there was an ounce of honesty in the move they would not be selling land at the old rate without letting those people know whats about to happen to them.

Quit being a sap.